Title: Application Engineer Status : Full Time Location: Pune, India Job Summary : The Applications Engineer is responsible for promoting the sale of the air pollution control division s products which requires engineering knowledge sufficient to make judgments involving applications, installations, and economic consideration, as well as, handling all customer and distributor inquiries requiring technical assistance. Essential Duties & Responsibilities : This job description represents the primary areas of responsibility; specific position assignments will vary depending on the needs of the department. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily responsibility is to support sales in the quoting, designing, and costing of solutions to customer problems, including prompt responses to inquiries and questions. Handles application inquiries and recommends appropriate products with a high sense of urgency and in a timely manner. Provides quotations, both written and verbal, in accordance with ERP and company price lists, electronic quote tool and contractual discount schedules; performs necessary follow-up. Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process. Performs costing analysis, when necessary, on product line items versus published pricing to arrive at gross margin calculation for review and approval by Applications and Sales Managers Coordinates customer delivery requirements with the Production Department Recommends modifications to standard products to meet individual customer requirements, within practical company and economic limitations. Takes necessary actions to increase sales of the Division s products. Represents, on occasion, and if necessary, the division at trade shows as well as potential visits to customer for sales or service-related activities. Assists in creating marketing literature, website development and other system tools to boost productivity and sales. Performs other duties of a similar nature and level as assigned. Education And Experience : Bachelor of Science degree in Process or Chemical Engineering with plant emission control design 3 or more years of experience developing system design for wet systems packages (Wet Scrubbers, Particulate Scrubbers and Wet Electrostatic Precipitators) for industrial manufacturing processes. Understanding of EPA emissions, European Union Industrial Emissions Directive, Best Available Technologies and BREF requirements is preferred. Experience working with materials used in corrosive and/or high temperature and pressure environments. Experience working with technical specifications is preferred. Understanding of the physics of gas flow is preferred. Knowledge of fans and process systems is preferred. Experience developing cost estimates and proposals for engineered equipment systems. Experience working with air pollution control and product recovery equipment is preferred. COMPETENCIES KNOWLEDGE IN: Computers Knowledge of Microsoft Office Outlook, Word, Excel, PowerPoint. Customer and Personal Service (intercultural skills, service minded) Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar. SKILL IN: Process engineering related software s and standardized spreadsheet. Critical thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Analytical - Strong analytical skills. Being able to analyze complex challenges by identifying fundamental drivers, fact finding and creating options based on facts and figures. Management of Personnel Resources - Leading, motivating, developing, and directing people as they work, identifying the best people for the job. Science - Using scientific rules and methods to solve problems. Sense of Urgency - Motivated self-starter. Persuasion - Persuading others to change their minds or behavior. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Understanding the implications of new information for both current and future problem- solving and decision-making. Speaking - Talking to others to convey information effectively. Coordination - Adjusting actions in relation to others actions. Negotiation - Bringing others together and trying to reconcile differences. ABILITIES IN: Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Comprehension-The ability to read and understand information and ideas presented in writing. Organization and prioritization-The ability to prioritize and organize workload with strong attention to details. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Speech Clarity - The ability to speak clearly so others can understand you. Travel Requirements : As and when required, must have the ability to travel across borders. Why join us? By joining our team, you ll gain exposure to cutting-edge technologies and have the opportunity to make a significant impact on our global IT infrastructure. We offer a competitive salary and benefits package, along with a dynamic work environment where your expertise will be valued. If you re a proactive, bilingual IT professional with a passion for cloud technology, we d love to hear from you. Apply today and take the next step in your career! About us. CECO Environmental is a global company focused on innovative solutions that protect people, the environment, and industrial equipment. CECO, with over 150 years of history, operates across various industries, including air, water, and energy transition markets. With more than 20 trusted brands, CECO provides solutions that make the world safer and more sustainable. NOTE : The above job description is intended to represent only the primary areas of responsibility; specific position assignments will vary depending on the business needs of the department.
