Amazon Account manager

Job descriptionLocation JaipurExperience : 1-2 years Skills and Qualifications:1-2 years of experience managing Amazon Seller accounts.Strong understanding of Amazon Seller Central, including listing creation, FBA, variations, and account health management.Excellent customer service skills with a focus on client satisfaction and problem resolution.Ability to gather requirements effectively and translate them into actionable tasks.High level of initiative, able to take ownership of tasks and proactively resolve issues.Strong attention to detail, particularly when conducting quality checks on work.Knowledge of Amazon’s policies, guidelines, and the marketplace ecosystem.Excellent communication skills, both written and verbal.Familiarity with various Amazon marketplaces (US, UK, India, etc.) is a plus.Strong organizational skills and ability to manage multiple accounts and tasks simultaneously.Ability to work independently and as part of a team.Preferred Qualifications:Experience with Amazon account management and other advertising tasks.Understanding of Amazon’s SEO algorithms and optimization techniques.Experience in a customer-facing role with direct client interaction.Key Responsibilities:Account Management: Handle and manage at least 10 Amazon seller accounts simultaneously, ensuring all aspects of their performance are optimized.Listing Creation & Variations: Create and optimize product listings, including variations, and ensure they comply with Amazon's policies.FBA Shipments & Logistics: Oversee the coordination and management of FBA shipments, ensuring products are stocked, and orders are fulfilled efficiently.Account Health Monitoring: Regularly monitor and improve the health of Amazon accounts (such as performance metrics, A-to-Z claims, returns, etc.), ensuring compliance with Amazon’s policies and guidelines.Requirements Gathering & Customer Service: Work closely with clients to understand their business goals and Amazon needs. Gather detailed requirements for new listings or updates and ensure clarity in project scope and deliverables.Quality Assurance: Perform thorough quality checks on work before delivery, ensuring that it meets the client’s expectations and Amazon’s standards.Amazon Market Knowledge: Stay updated on Amazon's ever-changing policies and market trends across different Amazon marketplaces to provide clients with valuable insights and recommendations.Initiative & Problem-Solving: Proactively identify opportunities for improvement in client accounts and suggest solutions to enhance performance.Client Communication: Act as the main point of contact for clients, offering excellent customer service and keeping clients informed about project progress, challenges, and solutions.