Academic Counselor

• Initiate counseling calls to assigned leads and understand their learning needs and goals.
• Provide detailed information about our ethical hacking and cybersecurity programs.
• Recommend suitable courses and guide students through the enrollment process.
• Perform timely follow-ups to facilitate admissions and ensure conversions.
• Conduct outbound sales calls to potential customers and present our products and services effectively.
• Build and maintain strong relationships with students and ensure a positive learning experience.
• Maintain accurate and up-to-date records of student interactions and progress in the CRM system.
• Ensure timely and effective communication with leads to maximize engagement.
• Meet and exceed monthly counseling and enrollment targets.

Requirements:

• 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).
• Strong communication and interpersonal skills.
• Ability to explain course features clearly and persuasively.
• Comfortable handling calls and managing follow-ups efficiently.
• Basic understanding of cybersecurity concepts or interest in learning.
• Target-driven mindset with a student-first approach.
• Familiarity with CRM tools and maintaining detailed records.

What We Offer:

• Opportunity to work in a fast-paced and rapidly growing EdTech environment.
• Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity.
• Supportive work culture with opportunities for growth and learning.
• Attractive performance-based incentives and career development opportunities.

Job Types: Full-time.

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Experience:

• Academic counseling: 1 year (Required)