275 Zoho Jobs - Page 11

Job Title: Presales Manager Location: Hyderabad, Experience: Minimum 8 Years Department: Business Development / Solutioning Industry: IT Services & Technology Solutions About Softobiz Softobiz is a forward-thinking technology consulting and engineering company empowering enterprises and digital-native businesses across the US, Australia, and global markets to accelerate their digital transformation journeys. We specialize in scalable cloud solutions, modern product engineering, and AI-led innovation that delivers measurable business outcomes. As we expand our global footprint, we're seeking an exceptional Presales Lead who thrives at the intersection of business strategy, technology innovation, and compelling storytelling. Role Overview We're looking for a results-driven, execution-oriented Presales Lead who can masterfully navigate the complete presales lifecycle—from uncovering client challenges to architecting and articulating solutions that win deals. This hands-on role is perfect for someone who can lead discovery sessions, design technical solutions, and craft persuasive proposals that showcase our value proposition to global clients. The ideal candidate brings practical experience working with diverse clients—particularly across North American and Australian markets—and excels at communicating complex technical concepts to both technical experts and business stakeholders.. What You'll Do Champion the Solutioning Process Partner with sales, delivery teams, and technical architects to uncover and address client business challenges Design innovative solution architectures and service frameworks perfectly tailored to each client's unique ecosystem Develop winning proposals, SOWs, RFP/RFI responses, and pitch decks that clearly articulate our value proposition and competitive advantage Drive Client Engagement Lead strategic discovery sessions, technical deep-dives, and roadmap discussions with key client stakeholders Create and deliver compelling product demos, proof of concepts (PoCs), and capability walkthroughs that connect technology solutions to business outcomes Serve as a trusted strategic advisor—guiding clients through technology selection, modernization paths, and digital transformation strategies Craft Content That Converts Build and maintain a dynamic repository of case studies, solution accelerators, capability decks, and reusable assets Collaborate with marketing and design teams to develop industry-specific pitch materials, landing pages, and go-to-market narratives that resonate with target audiences Continually refine and sharpen messaging around our core offerings—product engineering, cloud services, AI/ML solutions, and DevSecOps Drive Innovation Stay ahead of industry trends, competitor movements, and emerging technologies to evolve our positioning Identify repeatable patterns and use cases to build presales accelerators that improve proposal quality and time-to-delivery Contribute to thought leadership initiatives that establish Softobiz as an authority in digital transformation What You Bring Experience 6–10 years in presales, solution consulting, or client-facing technical roles within IT services or digital engineering Technical Knowledge Strong understanding of enterprise architecture, cloud-native development, DevSecOps, and emerging technologies including AI/ML, automation, and modern data platforms Client Engagement Proven success handling complex, multi-service proposals for enterprise clients across North America and Australia Adaptability Ability to thrive under tight deadlines, manage multiple opportunities simultaneously, and pivot quickly in a fast-paced environment Communication Exceptional verbal and written communication skills—with the ability to translate complex technical concepts into compelling business value propositions Tools Proficiency Hands-on experience with presentation tools (PowerPoint), visualization platforms (Visio, Miro, Lucidchart), and proposal automation systems Business Acumen Experience with CRM platforms like Zoho, Salesforce, or HubSpot for opportunity tracking and pipeline management What Sets You Apart Experience with SaaS product positioning, startup technology evaluations, or enterprise-scale digital transformation initiatives Collaborative workflow expertise using modern tools like ClickUp, Figma, or Miro Understanding of Agile and DevOps delivery methodologies and their business benefits Sector-specific knowledge in fintech, healthcare, retail, or manufacturing domains Experience building or contributing to go-to-market strategies

Key Responsibilities: 1. Accounting Operations Maintain accurate books of accounts, general ledger entries, and journal vouchers. Manage daily financial transactions and ensure proper documentation. Oversee petty cash management and perform regular bank reconciliations. 2. Accounts Payable Process vendor invoices and ensure timely payments. Reconcile vendor accounts and coordinate with vendors for any discrepancies. 3. Accounts Receivable Generate and dispatch customer invoices in a timely manner. Track outstanding receivables and follow up on overdue payments. Maintain and update AR aging reports. 4. GST & Statutory Compliance Prepare and file GST returns (GSTR-1, GSTR-3B, etc.) within due timelines. Coordinate with consultants or auditors during GST audits and assessments. Keep abreast of changes in tax regulations and ensure compliance. 5. Audits & Financial Reporting Assist in internal and statutory audits by preparing required documentation. Support monthly, quarterly, and annual financial closings. Prepare MIS reports and financial statements as required by management. 6. Excel & Data Management Utilize MS Excel for financial analysis, reconciliations, and dashboards. Create Pivot Tables, VLOOKUPs, and other advanced Excel functions for reporting. Qualifications & Skills: Education: Bachelors degree in Commerce, Accounting, or related discipline. Experience: 2–4 years of relevant experience in accounting or finance roles. Prior experience with accounting software such as Tally, Zoho Books, etc. Technical Skills: Strong knowledge of accounting standards, GST regulations, and TDS. Proficient in Microsoft Excel, particularly Pivot Tables and VLOOKUP. Familiarity with audit processes and financial reporting. Soft Skills: Strong attention to detail and analytical skills. Good communication and interpersonal abilities. Ability to multitask and work effectively under pressure. Preferred Qualifications: Experience managing or supporting audits independently. Exposure to payroll accounting and related statutory compliance.

3-6 years of experience in sales development (SDR/BDR), including at least 1 year in a quota-carrying role Demonstrated ability to generate sales-qualified leads (SQLs), manage sales cycles, and secure high-value meetings Process-driven approach with a strong sense of accountability and ownership Willingness to contribute as an individual performer while transitioning into team leadership Proven experience in recruiting, training, and scaling high-performing SDR teams Proficiency with sales tools, including CRM platforms (Zoho or similar), LinkedIn Sales Navigator, and sales automation software Collaborative mindset, with experience aligning closely with Marketing to optimize lead generation and conversion strategies Skills : - Recruiting, Training & Scaling SDR teams, CRM tools, LinkedIn Sales Navigator, Sales automation tools, Marketing alignment, Lead conversion strategies

Responsibilities: Plan and execute campaigns to generate qualified leads Work closely with sales and marketing teams Analyze campaign data to improve performance Manage tools like HubSpot, Marketo, or Zoho

Job Title - GN -SONG - MT - Digital Marketing- SEO/CRM SME - Senior Manager Management Level :06 - Senior Manager Location:Bangalore/ Gurgaon/Mumbai Must have skills:Technical & On-Page SEO Optimization, CRM Software Proficiency Good to have skills:Data & Analytics, marketing automation Roles & Responsibilities: SEO Strategy & Execution Develop and implement comprehensive SEO strategies, including technical, on-page, and off-page optimization to drive organic growth. CRM Management & Customer Retention Oversee lead segmentation, automation workflows, and personalized marketing campaigns to enhance customer engagement and loyalty. Data Analysis & Performance Tracking Monitor SEO rankings, organic traffic, customer interactions, and CRM conversion metrics, leveraging tools like Google Analytics, Search Console, Salesforce, and HubSpot. Content & Keyword Optimization Ensure SEO-driven content strategies, keyword research, and metadata enhancements to improve search visibility and user engagement. Marketing Automation & Campaign Execution Lead email marketing, drip campaigns, and CRM integrations to optimize customer touchpoints and drive conversions. Cross-Functional Collaboration Work closely with content, development, sales, and marketing teams to align SEO and CRM strategies with business objectives. Industry Trends & Compliance Stay updated on Google algorithm changes, AI-driven SEO, GDPR/CCPA compliance, and CRM best practices to ensure continued growth and data security. Professional & Technical Skills: SEO & CRM Software Expertise Proficiency in tools like Google Search Console, Ahrefs, SEMrush, Moz for SEO and Salesforce, HubSpot, Zoho CRM for customer relationship management. Technical SEO & Website Optimization Strong knowledge of site architecture, indexing, schema markup, Core Web Vitals, and mobile-first SEO. Data Analytics & Performance Tracking Ability to track and analyze SEO rankings, organic traffic, customer behavior, and conversion metrics using Google Analytics (GA4), Tableau, and CRM dashboards. Marketing Automation & Lead Nurturing Experience with email marketing, drip campaigns, customer segmentation, and AI-driven automation workflows. Content Strategy & Keyword Optimization Expertise in keyword research, content planning, metadata optimization, and search intent-based strategies. Integration & API ManagementAdditional Information:- The ideal candidate is a data-driven, strategic thinker with expertise in SEO, CRM automation, and customer engagement, possessing strong analytical skills, cross-functional collaboration abilities, and a deep understanding of digital marketing trends, AI-driven optimization, and compliance regulations. (do not remove the hyperlink) Qualifications Experience:12 years of experience Educational Qualification:MBA Job Summary:We are seeking a Senior SEO & CRM Specialist to drive organic growth, customer engagement, and retention strategies. This role requires expertise in technical SEO, content optimization, link-building, and performance analytics to improve search rankings and website traffic. Additionally, the candidate will oversee CRM strategy, customer segmentation, marketing automation, and lead nurturing to enhance customer lifetime value and optimize sales pipelines. The ideal candidate will have hands-on experience with SEO tools (Google Search Console, Ahrefs, SEMrush) and CRM platforms (Salesforce, HubSpot, Zoho), ensuring a data-driven approach to user acquisition and retention. Strong analytical skills, cross-functional collaboration, and a deep understanding of SEO trends, algorithm updates, and CRM workflows are essential for success in this role.

Job Title - GN -SONG - MT - Digital Marketing- SEO/CRM - Consultant Management Level :09 Management Consultant Location:Bangalore/ Gurgaon/Mumbai Must have skills:Technical & On-Page SEO Optimization, CRM Software Proficiency Job Summary :We are looking for an SEO & CRM Consultant to drive search engine optimization and customer relationship management initiatives. The ideal candidate will be responsible for keyword research, content optimization, technical SEO improvements, and performance tracking to enhance organic search visibility. Additionally, they will oversee CRM database management, customer segmentation, marketing automation, and lead nurturing strategies to improve engagement and retention. This role requires proficiency in SEO tools (Google Search Console, Ahrefs, SEMrush) and CRM platforms (HubSpot, Zoho, Salesforce), along with strong analytical skills and a strategic mindset. The consultant will work closely with marketing, content, and sales teams to align SEO and CRM strategies with business goals, ensuring a data-driven approach to customer acquisition and retention Roles & Responsibilities: SEO Strategy & Execution Develop and implement SEO best practices, including technical, on-page, and off-page optimization to enhance organic search rankings and website traffic. CRM Management & Customer Engagement Oversee lead segmentation, customer lifecycle management, and personalized marketing automation to improve customer retention and experience. Data Analytics & Performance Tracking Analyze SEO metrics (rankings, traffic, CTR) and CRM data (customer interactions, conversions, engagement) using tools like Google Analytics (GA4), Search Console, and CRM dashboards. Keyword Research & Content Optimization Conduct keyword research, metadata optimization, and content strategy development to align with search intent and improve visibility. Marketing Automation & Lead Nurturing Implement email campaigns, drip sequences, and AI-driven CRM workflows to enhance customer engagement and sales funnel effectiveness. Cross-Functional Collaboration Work closely with marketing, sales, and content teams to integrate SEO and CRM strategies for a unified customer acquisition and retention approach. Trend Monitoring & Compliance Stay updated with Google algorithm updates, evolving SEO trends, GDPR/CCPA regulations, and industry best practices to ensure continued business growth and compliance Professional & Technical Skills: - SEO & CRM Software Proficiency Hands-on experience with Google Search Console, Ahrefs, SEMrush, Moz for SEO and Salesforce, HubSpot, Zoho CRM for customer relationship management. Additional Information: - The ideal candidate is a data-driven SEO & CRM expert with 7 years of experience in technical SEO, content strategy, marketing automation, and customer relationship management, possessing strong analytical skills, hands-on expertise in SEO tools (GA4, SEMrush, Ahrefs) and CRM platforms (Salesforce, HubSpot, Zoho), and the ability to drive organic growth, lead nurturing, and customer engagement strategies. Qualifications Good to have skills:Data & Analytics, marketing automation Experience:7 years of experience

—Develop & execute comprehensive digital marketing strategies —Lead & mentor a team of specialists (SEO, Social Media, Content, PPC, Lead Gen) —Handle end-to-end performance marketing, branding, SEO, paid campaigns Required Candidate profile —7-10 years of digital marketing exp, including 3-4 years in a leadership role —Exposure to International/Western markets is a plus —Experience with GTM strategies for both products and services

Minimum 5 years of experience in solution implementation and platform consulting.Hands-on experience with at least one of the following platforms: Sprinklr, Salesforce, or Zoho.Strong communication and stakeholder engagement skills.

Role & responsibilities Day to Day accounting of the entity Preparation of financial management reports for the operations department which includes operations, manufacturing, procurement, logistics and facilities Financial control of all aspects of stock including provisioning and average costings Financial control of all fixed assets in the manufacturing department Coordination with tax advisors for timely payment of taxes and submission of applicable compliances as per Direct and Indirect Taxes Facilitating with the audit completion of entities through external auditors Communicate professionally with various stakeholders Preferred candidate profile Minimum 3 years experience in Accounting, TDS and GST Compliance role Highly, Numerate and accurate Good Communication Skills Graduate or Post Graduate in Commerce or Semi Qualified CA Expertise in Excel Working knowledge of Tally, Zoho, Quickbooks or any other similar Software Systematic and highly organized workstyle Possess the potential ambition to take on more responsibilities and handle ad-hoc projects Hardworking and flexible approach to work

Job Opportunity To work in a super-charged environment with a team that is passionate about innovation and craftsmanship. To lead a complete after-sales service and engineering division. Build a team to make it a world class after-sales service division To create an impact in the lives of millions of physically challenged people. Job Responsibility Interact with customers facing any challenge and resolve it as per the defined solution to the problem If the challenge/issue is new, then discuss with design team and bring defined solution to it Record each and every information coming from customer as per defined process Ensure the turn-around time for each issue reported is less than 24 hours (avg) Schedule visits of Technical Staff (across India) to resolve critical issues, which might need personal visit Training & Service camps to be organized in major cities (with high customer densities) Expected Skills People Skills / Communication Team Leader Time - Work Management Automobile service Inventory Management

Candidates can directly share their resume at hr@infinzi.in Walk in Interviews are also conducted at our FORT OFFICE Day - Monday to Friday & Saturday (only 1st, 3rd & 5th Saturdays) Time - 11 AM to 5 PM Address - 205-207, DBS Business Center, DBS Heritage house, Prescott Road, Fort Mumbai 01. Job description Accounting and book-keeping on a daily, monthly, quarterly and financial year basis Invoice Verification and Invoice Booking Preparation of Vendor payments and accurate posting of the same in Accounting systems Vendor payments thru cheques / RTGS / account/ledger Vendor account / ledger reconciliation Preparation of Bank Reconciliation Statement Reconciliations of ledger balances e.g. Bank balances, Receivables and Payables etc Preparation of TDS returns, Tax calculations, GST calculations, GSTR3B reconciliation and filing of GST return and making payment of GST etc Issuance of TDS certificates to third-party Coordination with third party vendors and contracts team for certifications of vendor bills and Follow-ups of expenses Payment Follow ups MIS Reporting Client Advisory Qualification Minimum Bcom Graduate Experience in Day-to-Day Accounting & Book-keeping Experience in Tally ERP and other accounting systems preferred Experience level - Junior - 1-2 yrs; Executive - 2-3 yrs; Sr. Executive - 3-4 yrs; Manager - 5 yrs and above Should have knowledge of Tax Compliance - GST & TDS Good Communication skills Good knowledge of MS Excel Proactive communication and should be a team player

Job role: Finance Associate Shift Timings: 2pm to 11pm Preferred : Male candidate Skills: Zoho Books Professional, AR, AP, Payroll Run, Excellent Communication Skills Responsibilities Daily entries and updates of the Zoho Finance Software for the Indian accounting system Bank reconciliation with Zoho Finance Preparation of executive financial reports each month, including cash flow, calculation of Fringe, OH, G&A factors Accounts Receivable (AR) - Preparation and submission of invoices to clients on the time schedules and as required by each individual contract Track ageing and follow-up reminders with clients for payment Accounts Payable (AP) * review and process all incoming bills including setting up bank payments Process payroll for all employees after validation of time sheets Monthly closing of the books Quarterly tax estimations and filing of estimated taxes Develop and document financial/accounting processes for audit purposes Exercise the utmost confidentiality of information Depending on workload, other tasks or temporary duties may be assigned as needed. Requirements and Qualifications BS level or higher degree in accounting and finance or related field with at least 4 years working experience as an accountant and financial specialist. Must be expert with Zoho books Professional or higher Experienced with invoicing, AR and AP Experience with Payroll Run - time and payroll systems Excellent math and excel skills Excellent verbal and written English communications skills Ability to work well with other team members

Role & responsibilities Payment Follow-ups: Daily follow-up with clients for outstanding payments without fail. Invoicing: Preparing accurate invoices without errors. Generating e-invoices and e-way bills as required. Delivery Challans: Preparing and managing delivery challans accurately. Uploading signed soft copies of sales invoices and delivery challans. Maintaining hard copies of sales invoices and delivery challans in a properly organized file system. Vendor Management: Negotiating with suppliers to achieve cost savings and favourable delivery timelines. Maintaining accurate and complete records for all purchase invoices and their corresponding delivery challans. Payments to Vendors: Preparing cheques for vendor payments and ensuring timely submission to the bank. Salaries: Salaries for the employees to be calculated as per their respective attendances and clearing the same. Maintaining Ledger and Reconciliation: Maintaining the ledger and reconciling payments on a regular basis. Generating detailed reports as required. Government Compliance and Filing: Filing GST, PT, PF, and TDS accurately and on time. Ensuring compliance with government guidelines and deadlines. Software Usage: Learning and actively working on Zoho Books and Zoho CRM for accounting and customer relationship management tasks.

Preparation of Quotation, purchase order, proforma invoice. Preparing outstanding list of debtors. Salary preparation of all staff with deduction of Pf, Esic, professional tax. Maintaining official files. Preparation of creditors list Required Candidate profile Maintain all accounting voucher entry sales , purchase, payment, receipt delivery notes and expenses invoices. Preparation of Gst ( Gst R1, R2 ), Tds deduction and calculation. Maintain registers

To research and identify potential clients through various channels, including LinkedIn and other digital tools. Create email templates and run personalized campaigns using email marketing tools. Should have experience in performing A/B testing.

We are Hiring Lead Generation specialist . Skill : We are Looking Lead generation specialist having experiance in generating leads for Recruitment & Staffing support. for IT Staffing & Recruitment Exp:3+ Years in same Field is must

Responsibilities: Software Management Evaluate, select, and implement software solutions that align with the organization's requirements and objectives. (Keka, ZOHO, XTen-AV, Tally) Oversee the maintenance, upgrades, and troubleshooting of existing software applications to ensure smooth operations. Provide training and support to the admins, managers and users. Develop training manuals for the same. . Domain Management, Website Server Management, Email Management, Server Management, WiFi, Routers, etc. CRM Management: . Lead the implementation, configuration, and customization of the Customer Relationship Management (CRM) system. Work with sales, marketing, and customer support teams to optimize the CRM system's functionality and integration. Provide training and support to users to enhance CRM adoption and efficiency. Building Management Systems (BMS): . Evaluate, select, and develop app for BMS, which includes managing the buildings automated systems, such as HVAC, Lighting and Security. Troubleshoot BMS issues and coordinate with vendors for repairs and upgrades. Team Management: . Coordinate and Supervise IT team responsible for all IT Responsibilities including hardware, software, CRM, and BMS management. Budgeting and Resource Planning: Collaborate with senior management to develop and manage the IT budget related to IT Department. Identify resource requirements, allocate resources effectively, and optimize cost-efficiency. Project Management: Develop and execute project plans for software implementations, upgrades, and system integrations. Monitor project progress, milestones, and deadlines to ensure timely delivery. Identify and mitigate potential project risks and issues. Security and Compliance: Ensure data security and compliance with relevant regulations, including data privacy and industry standards. (One Drive, Domain, Emails, Website, etc) . Implement security protocols and disaster recovery plans for software systems and data. Job Types: Full-time, Regular / Permanent Benefits: Health insurance Provident Fund Schedule: Day shift

1. Assist with financial reporting, budgeting, and forecasting. 2. Support AP/AR, audits, and tax filings (TDS, GST). 3. Automate finance processes and perform ad hoc analysis to enhance financial efficiency and compliance. Required Candidate profile 1. Semi CA/ M.com/ MBA 2. Proficiency in Microsoft Excel and financial software (tally/ Zohobook/ others). 3. Attention to detail and accuracy. 4. Knowledge of financial accounting principles.

Role & responsibilities Bookkeeping - Maintain up to date and accurate financial records by recording transactions, updating ledgers and reconciling bank statements. Accounts Payable - Process vendor invoices, verify and reconcile discrepancies and prepare payments in a timely manner. Accounts Receivable - Generate customer invoices, monitor outstanding balances and follow up on overdue payments. Financial Reporting - Prepare monthly, quarterly and annual financial statements.Prepare consolidated financial statements in collaboration with the parant company and assistance with Japanese accounting. Tax Compliances - Assist in preparing and filing GST, TDS and other applicable tax returns . Stay updated with the latest tax legislation. Budgeting - Prepare monthly, quarterly budgets and monitor the same with the actual performance through the year. Audit Support - Assist external auditors during annual audit and provide necessary documentation and explanations regarding the same. Bank Reconciliation - Ensuring that bank accounts are reconciled regularly to identify the discrepancies and resolve them promptly. Payroll - Handle monthly payroll using accounting software, ZOHO. Preferred candidate profile Bachelors or Masters degree in commerce Approximately 4 - 6 yrs of experience in accounting Sound knowledge of accounting principles, practices, standards, laws and regulations. Strong attention to detail and accuracy Excellent organizational and time management skills. Strong communication & interpersonal skills Proactive & Resourcefu

Job Summary: We are seeking a results-driven and experienced Inside Sales Representative with expertise in selling cybersecurity solutions to the US market. The ideal candidate will have a strong understanding of cybersecurity products and services, a proven track record of achieving sales targets, and experience engaging with C-level executives and IT decision-makers. Key Responsibilities: Prospect, qualify, and generate new sales opportunities through social media, outbound calls, emails, and networking. Understand customer needs and recommend appropriate cybersecurity solutions. Develop and maintain a strong pipeline of potential clients. Conduct product presentations and demonstrations to prospective customers. Collaborate with the marketing team to execute targeted campaigns. Work closely with sales engineers and technical teams to address customer inquiries. Negotiate contracts and close sales deals to achieve assigned targets. Maintain accurate records in the CRM system and provide regular sales reports. Stay updated with industry trends and emerging cybersecurity threats. Requirements: Experience: 3+ years of inside sales experience in the cybersecurity industry, with a strong focus on the US market. Education: Bachelors degree in Business, IT, Cybersecurity, or a related field (preferred). Communication Skills: Excellent verbal and written communication skills with the ability to engage and persuade decision-makers. Sales Acumen: Proven track record of meeting or exceeding sales quotas. Technical Knowledge: Understanding of cybersecurity solutions such as endpoint security, network security, cloud security, and compliance frameworks. CRM Proficiency: Experience using CRM tools like Salesforce, Zoho, HubSpot, or similar platforms. Self-Motivated: Ability to work independently or in a team-oriented environment. Time Flexibility: Willingness to work US business hours. Preferred Qualifications: Prior experience in a fast-paced SaaS or technology sales environment. Technical or sales certifications in cybersecurity solutions. Experience working with Managed Security Service Providers (MSSPs) or cybersecurity vendors.

ZOHO CRM Experience must Manage and update the CRM system with accurate customer data, interaction history, and follow-ups. Work with Sales, R&D, and Product teams to deliver tailored biotech solutions. Required Candidate profile Analyze client feedback to improve service offerings and client retention. Track client engagement metrics and prepare reports on client satisfaction and CRM effectiveness.

- Develop and execute strategic recruitment plans - Ensuring a strong talent pipeline - Policy implementation & compliance - Ensuring adherence to labor laws and industry standards Application Must be from Solar Renewable Energy Industry Background

We are seeking an experienced Inside Sales/ Lead Generation/ Sales Development Representative Experts to join our dynamic team! The ideal candidate will have a proven track record of successfully meeting outbound lead generation targets through cold calling, emailing, and LinkedIn outreach, specifically in the off-shore technology market (South-east Asia/ EMEA/ India) If you're a self-motivated, results-driven individual with a passion for tech and sales, we want to hear from you! Location: Noida Your Future Employer: A prominent player in the IT services industry, a global leader in digital transformation. Responsibilities: Identify, reach out and qualify new business prospects/leads based on BANT criteria by researching target accounts, identifying key players, and generating interest by handling first-level calls Experience in pitching IT services like Digital Transformation / Product Engineering, Mobility, Cloud and Analytics in the B2B market for South-east Asia, EMEA and India. Penetrate small and large corporations through various tools and platforms Develop a robust Sales Qualified Lead pipeline and monitor it using the company's CRM system Follow up with prospects regularly Support sales team in preparing for client meetings Requirement: Any graduate with 3+ years of relevant inside sales experience in the international technology services market Experience in the digital tech industry prospecting and pitching solution-led deals to the CXO's Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & LinkedIn) Understanding of Tech ecosystem and basic concepts like open source frontend/backend technologies, cloud platforms and related services, POC, MVP, GTM, MicroServices, Agile etc. Understanding of tools & platforms like Zoom info, Discover.org, LinkedIn, Sales Navigator etc. is a must. What's in It for You: Competitive compensation and benefits. Hybrid work culture Chance to actively contribute to a positive and inclusive team culture. Be part of a fast growing organization. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at vanika.arora@crescendogroup.in for a confidential discussion on role.

As Customer Support Representative one need to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone and email, and ensure that all valid customer concerns are dealt with as soon as possible. Whether its a bug in your product, a billing issue, or just about any problem, a support handler takes ownership and ensures a smooth and optimal experience for the customer. The support rep also works closely with teams from different departments to make sure swift action is taken to get a particular issue sorted. Core Responsibilities Take ownership of the customers problem and be the single point of contact for all inquiries related to progress updates, the troubleshooting procedure, and the expected resolution time Must follow a customer-first attitude and support customers in giving the best possible experience. Once a support ticket is assigned, they need to research all possible ways to troubleshoot it and quickly develop a solution Deal with issues that are highly technical or beyond their scope. For such cases, the support agent needs to communicate with the right internal teams and ensure that they take appropriate action to resolve it Follow up with the customer, find out if the solution worked, and take note of the customers suggestions on what could have improved their experience Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively Responsible for high level of professionalism with clients and working to establish a positive rapport with every client Work with management team to stay updated on product information and be informed of any changes in customer policies. Knowledge, Skills & Competency Requirements Good Verbal & Written Communication Skills Competent technical knowledge Ability to multitask Attention to detail Ability to honor deadlines A proactive approach to support Proficiency in using Microsoft Excel and Word is an added advantage Sound problem-solving skills to find the root cause of customer issues Required Qualification / Certification & Work Experience Bachelors degree in any related field Experience in working on Zoho Desk Minimum of 3 + years of relevant work experience Excellent customer service and organizational skills

Job Description: We are looking for candidates experienced with a creative bend of mind with core experience in email marketing and lead generation sharp and innovative Email Marketing Consultants. In this position, you will be required to oversee all aspects of cold email marketing campaigns, including bulk data extraction from various online directories, lead generation through bulk/cold mailing, LinkedIn Marketing, and following up with the prospects as and if needed. Job Type: Onsite. Job Location: Brookfield, Bangalore. Shift Timings: 2 pm to 11 pm. Experience: 6 months to 1 year (Candidates with internship experience or a digital marketing certification are also encouraged to apply.) Job Responsibilities: 1. Perform research and intelligence gathering on prospects. 2. Identify the target audience and grow our email list. 3. Work with the team to prioritize efforts, refine selling marketing campaigns, and identify target market segments (Email Campaign Management). 4. Create a database of emails for lead generation. 5. Qualify and follow up with inquiries produced from marketing and lead generation campaigns. 6. Follow up on leads and conduct research to identify potential prospects. 7. Knowledge of inbox handling. Skills: 1. Comfort with interacting with potential clients over email and interacting with Sales Teams. 2. Knowledge of sales process and familiarity with a CRM preferably Zoho. 3. Experience with an email marketing tool such as Zoho Campaigns is preferred. 4. Able to locate information needed utilizing the web, LinkedIn, and other tools provided. 5. Experience in lead generation. 6. Desire to mentor and manage a small group of motivated individuals in addition to core lead generation associate responsibilities. 7. Ability to work in teams to develop strategies and action plans, and to share results.