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2.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Workforce Planner really do Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand and keep a close eye and resolve concerns on schedule adherence, service levels, absenteeism, and other applicable service and efficiency metrics. You will have the foresight in preparing for voice and non-voice volume seat occupancy, average handle time, and other factors that measure productivity and campaign performance. So not just anyone is qualified for this role. We make sure we get the best of the best, and ensure our employees are top notch! So, it's time to imagine what it's like being a Workforce Planner. Imagine that you're an orchestrator, aligning with numerous programs to optimize employee productivity coordinating with training and talent acquisition to forecast and manage staffing needs and collaborating with IT to customize information systems - to help supervise fiscal activities within your team. You will monitor the accuracy of billing procedures for all clients within the site identify strategies to improve campaign processes and opportunities to increase profitability. As you tackle your new tasks for the day, you know that it will lead to one thing: you must be effective in driving staffing forecasts that are best for our people and our business. As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce Planner Requirement: Here's what we're looking for: We are looking for someone with BPO Operations background and at least 2 years of experience in Workforce Planning - preferably with expertise in Forecasting, Capacity Planning and Scheduling, and Real Time Management. We need someone who has the ability to manage multiple, complex, ongoing tasks and projects. Someone who has a high attention to detail and has a strong desire to optimize procedures and processes. We're in search for someone who is proactive when it comes to making decisions, as well as solving problems. We need someone who is proficient in statistical analysis and possesses good computer and software skills. Someone who has the ability to read trends and project those into future forecasts. Someone who has a working knowledge of database applications such as MS Office (Excel, Outlook, Powerpoint) or the ability to learn technology very quickly. Also, m aintain HC recon WOW, track wow Ramp How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to We invite you to explore all TaskUs career opportunities and apply through the provided URL .
Posted 1 week ago
4.0 - 9.0 years
8 - 18 Lacs
Pune
Work from Office
Business Manager Analyst Focus Position Governance The DWS Chief Operating Office (COO) Team for Chief Administration Office (CAO) is responsible to provide central support for CAO regarding financial & resource planning, business continuity management, governance and business management. We support the CAO division in all strategic initiatives and projects. Your key responsibilities: Position Governance overview as Business Coordinator for our Workforce Management tool (Workday), ensure the quantity of positions (aligned to plan / governance decisions) and the quality of data and process agreed positions through to recruitment. Support the Business Management processes like financial and resource planning, Business Continuity Management as well as implementing and supporting governance requests. Support the COO team in all strategic developments, coordinate with Finance, Tax, Compliance, HR, Legal and further specialists across DWS/DB Group. Participate in departmental projects, initiatives and ad hoc tasks as required. Serves as an active participant with internal and external key contacts in asking appropriate questions, interpreting data, and translating into insights and action. Your skills and experiences: Graduates with good academic records and several years of work experience within corporate financial services industry, Research/Analytics role in other Banks/KPOs etc. Experience in developing and embedding high quality into all areas of workforce reporting, analytical skills, and attention to detail. Basic experience in Business Management tasks like financial & resource planning preferred. Excellent collaboration skills across teams, commitment, and proven capacity to work effectively with minimum supervision and under tight deadlines, structured and self-organized. Excellent skills in summarizing and presenting complex topics in comprehensive manner and good analytical writing skills. German Language Skills (Speak and Write)- Level B2 is preferrable. Advanced knowledge of MS Excel and MS PowerPoint is a must. **Willingness to work in shifts** Additional Job DescriptionAdditional Job DescriptionJob Title: Business Management Senior Analyst, AS Location: Pune, India Role Description The DWS Chief Operating Office (COO) Team for Chief Administration Office (CAO) is responsible to provide central support for CAO regarding financial & resource planning, business continuity management, governance and business management. We support the CAO division in all strategic initiatives and projects. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Position Governance overview as Business Coordinator for our Workforce Management tool (Workday), ensure the quantity of positions (aligned to plan / governance decisions) and the quality of data and process agreed positions through to recruitment. Support the Business Management processes like financial and resource planning, Business Continuity Management as well as implementing and supporting governance requests. Support the COO team in all strategic developments, coordinate with Finance, Tax, Compliance, HR, Legal and further specialists across DWS/DB Group. Participate in departmental projects, initiatives and ad hoc tasks as required. Serves as an active participant with internal and external key contacts in asking appropriate questions, interpreting data, and translating into insights and action. Your skills and experience Graduates with good academic records and several years of work experience within corporate financial services industry, Research/Analytics role in other Banks/KPOs etc. Experience in developing and embedding high quality into all areas of workforce reporting, analytical skills, and attention to detail. Basic experience in Business Management tasks like financial & resource planning preferred. Excellent collaboration skills across teams, commitment, and proven capacity to work effectively with minimum supervision and under tight deadlines, structured and self-organized. Excellent skills in summarizing and presenting complex topics in comprehensive manner and good analytical writing skills. German Language Skills (Speak and Write)- Level B2 is preferrable. Advanced knowledge of MS Excel and MS PowerPoint is a must. Willingness to work in shifts How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 1 week ago
5.0 - 6.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a highly motivated and experienced Lead Recruiter to oversee and manage our recruitment team and strategies. In this role, you will be responsible for leading the full recruitment lifecycle, developing talent pipelines, collaborating with department heads, and ensuring we attract and hire the best candidates in a timely and cost-effective manner. Key Responsibilities: Lead and manage the recruitment team, providing coaching, mentorship, and performance feedback. Own and optimize the full-cycle recruitment process from sourcing to offer negotiation. Partner with hiring managers to understand workforce planning and build hiring strategies. Develop and execute proactive sourcing strategies to attract top talent across various functions. Utilize data and analytics to evaluate recruitment KPIs and improve hiring processes. Ensure a positive candidate experience through timely communication and effective engagement. Implement and uphold best practices for diversity, equity, and inclusion (DEI) in hiring. Maintain and enhance relationships with third-party staffing agencies and recruitment platforms. Manage ATS (Applicant Tracking System) and recruitment tools; ensure data accuracy and compliance. Stay up-to-date on labor market trends and adjust strategies as needed. Preferred Skills: Strong analytical mindset and ability to work with recruitment data. Familiarity with remote and global hiring practices. Experience in high-growth or tech/startup environments. Passion for building inclusive teams and creating equitable hiring processes. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field. 5+ years of experience in recruitment, with at least 2 years in a leadership or senior role. Proven experience managing full-cycle recrui
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description HR Business Partners perform a specialized type of HR work focused on HR consulting to the business including: HR consulting and coaching (e.g., working with business leaders to solve significant people and cultural issues, provides expertise in technical and regulatory aspects of employment including hiring, termination, performance management, rewards, etc.) Enabling business change (e.g., supporting the talent aspects of organization structure changes, talent integration related to mergers & acquisitions, etc.) HR program advocacy (e.g., communicating the business value of HR initiatives, managing HR program roll out to minimize business disruption, etc.) Partnering with the business and talent management/staffing and recruiting colleagues on key talent initiatives (e.g., workforce planning, hi-potential employee development, succession planning, etc.) Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others. Can supervise and coordinate lower-level specialists being single point of contact in complex matters. Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team. Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope. Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 1 week ago
10.0 - 15.0 years
14 - 19 Lacs
Pune
Work from Office
What You'll Do The Renewals Manager is responsible for overseeing and guiding the Renewals team to ensure timely and efficient management of all contract renewals. This includes driving proactive renewal activities, stakeholder management, collaborating with Customer Account Managers (CAMs) and to identify risks, product usage issues, downgrades, and cancellations, and ensuring all relevant renewal information is communicated for successful customer engagement. The leader will manage to ensure proper contract pricing, and strategies to minimize churn and protect revenue along with forecasting monthly renewal activity. What Your Responsibilities Will Be Duties: Team Leadership: Oversee the Renewals team, ensuring all renewal opportunities are worked on 120 days prior to contract renewal dates for both H1 and H2 periods. Renewal Coordination: Making sure Customer Account Managers (CAM) and Managers are informed about upcoming monthly renewals, risks, product usage (including zero/low usage products), and any downgrades or cancellations, enabling proactive customer conversations. Account Review & Collaboration: Coordinate with your Renewals Sales Analysts (RSA) to ensure CAM managers meet their 95% AR quota along with timely update of decks to the CAMs. Contract & Pricing Management: Reviewing price lock clauses; identifying risk portfolios for the accounts held by RSAs under you. Ensure that pricing changes are communicated clearly to the CAMs for accurate quoting. Quote Creation & Approval: Lead the team in creating accurate renewal quotes in collaboration with CAMs, ensuring all changes are captured and that customer approval is obtained via email before processing it further. Forecast & Reporting: Identify anchor renewal lists, monitor monthly cancellations requests, cases, create renewal and reviving strategy with the CAM managers and RSA for high risk accounts Forecast MRR for your team and identify retention risks highlighting it to the AE managers Measure churn MoM basis and drive strategies to minimise it with the CAM Managers (to be discussed) Discount Strategy: Maintain and communicate a discount grid based on product usage and new tiers, ensuring CAMs follow established discounting practices to avoid over-discounting. Track over discounting and impact on GRR Tool Management and audit: Ensure the team is effectively utilizing tools such as Salesforce, CPQ, Gong, and Gainsight for tracking renewal opportunities, managing quotes, and maintaining up-to-date records. Regular audit on renewal next steps and progress Enablement: Work with the enablement team to ensure RSA team has required trainings to understand Cases & Cancellation cases, SmartTasks, Invoices & Payments, GoLive Implementation summary, Finance and Accounting processes, CPQ, Gainsight Account Health module and Collections Guide the team in creating compelling renewal decks for these calls. What You'll Need to be Successful Qualifications: 3+ years experience in managing renewal/sales teams or similar customer-focused roles. Strong understanding of subscription based contract renewal processes, pricing models, and discounting strategies. Proficiency in Salesforce, CPQ, Gong, and Gainsight or similar CRM and CPQ tools. Exceptional stakeholder management, communication, and organizational skills. Ability to collaborate with cross-functional teams to achieve business objectives.
Posted 1 week ago
8.0 - 13.0 years
8 - 12 Lacs
Nagpur, Pune, Aurangabad
Work from Office
Manager -HR Min 8-12 Exp Automobile solar or electrical manufacturing Location- Pune/aurangabad/nagpur
Posted 1 week ago
3.0 - 8.0 years
5 - 6 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Role: WFM MIS/ RTA Min 3+ Years experience in WFM MIS/ RTA Hands on experience in Advanced Excel Knowledge of Powerbi (Added advantage) 5 Days Working Rotational Shift/ Offs Both Side Cab
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
thane, maharashtra
On-site
The ideal candidate will be responsible for developing and executing HR strategies that are in line with the business objectives. You will drive transformation projects and workforce planning to ensure the organization's success. Leading the talent acquisition process, you will oversee recruitment, employer branding, and onboarding activities across various locations. Additionally, you will manage HR operations from onboarding to exit, ensuring audit-ready documentation and efficient processes. As the person in charge of employee engagement, you will spearhead initiatives to enhance employee satisfaction, wellness, and retention. Furthermore, you will play a crucial role in promoting organizational values, driving inclusion, and fostering positive work environments. Your role will involve leading strategic HR planning, formulating policies, and implementing HR tech transformations. You will also be responsible for monitoring recruitment, onboarding, employer branding, as well as driving engagement, retention, and cultural initiatives. We are looking for a candidate with an MBA/PG in HR from reputable institutions such as TISS, XLRI, Mumbai University, or MILS, with a proven track record of managing multi-branch HR operations. Proficiency in Spine HR, Excel/Google Sheets, and HR analytics tools is essential, along with strong communication, leadership, and strategic thinking skills. Key Tools You'll Use: - Spine HR Suite - Compliance Portals (ESIC, EPFO) - Excel - Power BI (Optional) - Google Forms / SurveyMonkey If you meet these qualifications and are ready to take on this challenging role, we encourage you to apply and be a part of our dynamic HR team.,
Posted 1 week ago
12.0 - 17.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You have an exciting opportunity with a leading conglomerate company based out of Navi Mumbai for the position of Senior Human Resources Manager. With 12-17 years of experience and an MBA (full time) education, you will be responsible for aligning HR initiatives with business priorities, cultivating a high-performance culture, and ensuring seamless HR service delivery. In this role, you will act as a strategic partner to the business by aligning HR initiatives with organizational goals, overseeing end-to-end HR functions, improving employee experience, and enhancing organizational effectiveness. You will serve as a trusted advisor to senior leaders, offering guidance on talent strategy, workforce planning, and organizational design. Your key responsibilities will include driving talent management initiatives such as succession planning, leadership development, and competency frameworks. Additionally, you will support leaders in fostering a performance-driven culture by facilitating performance conversations and development discussions. Your role will also involve leading change management initiatives to facilitate the smooth adoption of new policies, processes, and systems. If your profile aligns with the role criteria, we will share the detailed job description with you.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
We are seeking an HRBP (OD and L&D) to become a part of our client's team and take charge of impactful projects focusing on OD, learning, and culture creation. The ideal candidate will collaborate with leadership to steer OD, talent planning, and a culture of continuous learning. This position holds significance in harmonizing HR frameworks with business objectives while spearheading L&D, employee engagement, and change management strategies. Your Responsibilities: - Act as a trusted advisor to business leaders, translating their needs into actionable HR strategies. - Drive workforce planning, succession strategies, and organizational design initiatives. - Utilize HR data and insights to aid decision-making and foster continuous improvement. Your Role in Learning & Development: - Oversee end-to-end L&D programs, from identifying skill gaps to evaluating training outcomes. - Develop and implement impactful learning journeys, leadership development, and digital learning initiatives. - Collaborate with business units to ensure learning aligns with organizational objectives. Engagement in Organizational Development & Change: - Collaborate with cross-functional leaders to steer transformation and change management. - Advocate for OD interventions that enhance capabilities, culture, and business agility. Talent Management & Performance Focus: - Lead performance management processes, encompassing goal-setting and feedback cycles. - Assist managers with coaching and development plans to unlock employee potential. - Shape talent development strategies and identify high-potential talent pipelines. Enhancing Employee Experience & Engagement: - Foster a culture of engagement and inclusion through targeted initiatives and feedback mechanisms. - Act as a cultural steward, integrating DEI principles into programs and practices. Qualifications: - Postgraduate degree in HR, Organizational Development, or a related field. - 8+ years of progressive HR experience, with a solid exposure to OD and L&D. - Demonstrated success in designing and implementing learning strategies in large, fast-paced environments. - Strong stakeholder management, facilitation, and analytical skills. - Proficient in Indian labor laws and HR operations. - Hands-on experience with HRIS (preferably BambooHR) and digital learning tools. Bonus Skills: - Certifications in SHRM, ATD, or similar. - Familiarity with e-learning platforms and leadership development programs. Why You Should Consider This Role: This role offers you the opportunity to play a pivotal role in shaping how individuals develop, lead, and adapt within a dynamic organization. If you excel at the intersection of strategy, people, and performance, then this could be your next significant career move.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a Senior Talent Acquisition Partner specializing in Leadership Hiring at Siemens located in Worli, Mumbai, your role will be pivotal in shaping the future of the organization through strategic recruitment of senior leaders. With over 8 years of experience in talent acquisition, particularly in recruiting senior executives, you will collaborate closely with the CEO, CFO, and Business Unit Heads to identify and onboard key leaders essential for Siemens Limited's growth and success. Your responsibilities will include leading end-to-end recruitment processes for VP, CXO, and BU-level roles. By partnering with senior leaders, you will define hiring needs and expectations, design innovative sourcing strategies, conduct inclusive interviews, and facilitate selection processes. Additionally, you will work alongside HRBPs and Rewards to structure compelling offers, ensuring a seamless candidate experience that fosters long-term relationships with key leadership talent. Acting as a trusted advisor to senior business leaders and global TA colleagues, you will share hiring insights, talent trends, and market intelligence to support inclusive hiring decisions and champion diverse talent pipelines. Your role will also involve utilizing hiring tools, such as the ATS and executive dashboards, to track progress, contribute to workforce planning, succession, and talent reviews, and collaborate on local and global projects aimed at enhancing hiring speed, experience, and outcomes. To excel in this position, you should possess confidence in engaging with VP/C-level talent, experience in managing retained search or executive-level projects, knowledge of leadership assessment, compensation, and onboarding practices, as well as clear communication, strong collaboration skills, and cultural sensitivity. A growth mindset, a commitment to continuous learning, and a desire to contribute towards a diverse and inclusive workplace environment are essential attributes for success in this role. By joining Siemens, you will have the opportunity to have a significant impact on the organization's future through critical hires, gain a trusted seat at the table with access to senior leadership, collaborate with a global, supportive, and passionate team, avail flexible work options, ongoing learning opportunities, as well as wellness and benefits programs designed for your well-being. Siemens fosters an inclusive culture where diversity is celebrated, and all backgrounds are welcomed. Applicants from various backgrounds, including women, LGBTQ+, individuals with disabilities, and underrepresented communities, are encouraged to apply. Hiring decisions at Siemens are solely based on qualifications, experience, and the unique value that each individual brings to the role. If you are ready to contribute to building the future with Siemens, we invite you to join our team and be part of our journey towards innovation and impact.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As the Manager of Employee Relations, you will play a pivotal role as a strategic advisor to the business units, focusing on organizational development and training. Your primary responsibility will involve driving HR initiatives that support business transformation and employee development. You will act as a strategic liaison between the HR department and designated business units, ensuring alignment of HR strategies with business objectives. This position emphasizes Learning & Development (L&D), with a focus on identifying training needs, designing programs, and fostering a culture of continuous learning to support organizational growth. Your key responsibilities will include: - Collaborating with business leaders to understand objectives and develop HR strategies that support business goals. - Providing guidance on organizational design, workforce planning, and succession planning. - Analyzing HR metrics to inform decision-making and identify areas for improvement. - Leading organizational development initiatives to enhance efficiency and effectiveness. - Conducting training needs assessments to identify skill gaps and development opportunities. - Designing, implementing, and evaluating training programs that enhance employee skills and performance. - Overseeing the design and delivery of training programs. - Implementing leadership development initiatives. - Measuring the impact of training on performance and productivity. - Developing and implementing initiatives to enhance employee engagement and promote a positive work environment. - Facilitating feedback mechanisms to gather employee insights and address concerns. - Championing diversity, equity, and inclusion efforts within the organization. - Supporting managers in setting performance goals and conducting evaluations. - Providing coaching and development plans for employees to achieve performance objectives. - Ensuring consistency and fairness in performance appraisal processes. - Supporting business transformation efforts through effective change management strategies. - Facilitating communication and engagement during organizational changes. - Developing succession planning and talent development strategies. - Identifying high-potential employees and creating growth opportunities. Qualifications required for this role include: - A Master's degree in human resources, Organizational Development, or a related field. - 3 to 5 years of HR experience, with a focus on organizational development and training. - Proven experience in leading HR initiatives in large organizations. - Strong analytical and problem-solving skills. - Strong knowledge of HR practices, labor laws, and compliance requirements in India. - Excellent interpersonal, communication, and organizational skills. - Proficiency in HRIS systems (preferably BambooHR) and Microsoft Office Suite. Preferred skills include experience with e-learning platforms and digital training tools, certification in HR or L&D (e.g., SHRM, ATD), and the ability to work in a fast-paced, dynamic environment while managing multiple priorities. In return, we offer you the opportunity to work with a leading IT product company driving innovation, a collaborative and inclusive work culture, professional development and growth opportunities, as well as a competitive compensation and benefits package. Please note that this job description aims to provide essential information about the scope and requirements of the position and is not exhaustive in listing qualifications, skills, duties, or responsibilities associated with the role.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The responsibilities of this role include talent acquisition and recruitment, where you will design and implement recruitment strategies to attract top talent for technical, managerial, and creative roles. You will manage end-to-end hiring processes, including job postings, interviews, and onboarding. It is essential to build and maintain a pipeline of potential candidates to meet future staffing needs. Another key responsibility is employee engagement and development. You will be expected to develop and execute initiatives to enhance employee satisfaction, retention, and engagement. As the point of contact for employees, you will address queries and concerns promptly. Additionally, organizing team-building activities, training sessions, and performance reviews will be part of your role. HR policy and compliance are crucial aspects of this position. Ensuring adherence to company policies, labor laws, and industry regulations is essential. You will update and maintain employee handbooks, contracts, and HR documentation. Handling conflict resolution and employee grievances with discretion and professionalism is also part of the job scope. Managing employee benefits, including health insurance, retirement plans, and other perks, is another responsibility you will undertake. Workforce planning and growth are integral to this role. You will collaborate with leadership to align HR strategies with organizational goals. Identifying and addressing workforce gaps and planning for future growth needs will be part of your duties. Providing insights and data on workforce metrics to inform decision-making is also expected. The ideal candidate should have proven experience in HR management, including recruitment, onboarding, and employee relations. Knowledge of HR policies, labor laws, and compliance requirements is essential. A strong understanding of tax regulations, benefits administration, and reporting is also required. Communication and interpersonal skills are crucial for this role. You should be able to build strong relationships with employees and leadership, along with possessing excellent verbal and written communication skills. Organizational skills are a must, as you will be managing multiple HR functions simultaneously in a fast-paced environment. Attention to detail and problem-solving abilities are also critical. Qualifications for this position include a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. Certification in HR management (e.g., SHRM-CP, PHR) is preferred. About AvancerPI Solutions: At AvancerPI Solutions, we pride ourselves on being trusted advisors, delivering IT transformations with precision and innovation. Our focus is on achieving high availability, security, manageability, scalability, and simplicity in every solution we design. We approach every project with a consultative mindset, ensuring our software meets both technical and business requirements.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As a Senior Manager of Talent Acquisition (Corporate & Retail) at our organization, located in Gurgaon, you will hold a crucial role in shaping and enhancing our recruitment efforts across both the Corporate and Retail functions. This is a high-visibility position with a fixed-term duration of 8 months, where you will be responsible for developing hiring strategies, ensuring optimal performance, and delivering impactful results. Your responsibilities will include designing and implementing talent acquisition strategies that align with our business goals for both corporate and retail domains. You will oversee the complete recruitment lifecycle, from workforce planning to onboarding, while also managing, coaching, and motivating a team of recruiters to maintain a culture of excellence and accountability. Collaborating closely with business leaders and hiring managers, you will aim to provide exceptional hiring experiences, leveraging data and insights to drive performance improvements, optimize processes, and create actionable dashboards. In this role, you will be at the forefront of leadership hiring, niche roles, and volume recruitment, ensuring equal attention to each aspect. Furthermore, you will champion employer branding initiatives and strive to deliver consistently exceptional candidate experiences. You will also spearhead key initiatives such as diversity hiring, internal mobility programs, and referral schemes to enhance our overall talent acquisition strategy. The ideal candidate for this role is an experienced Talent Acquisition leader with a proven track record in both corporate and retail hiring. You should possess the ability to lead high-performing teams, manage complex hiring projects with agility, and leverage data-driven insights to drive strategic actions. Strong stakeholder management skills, the capability to influence at all levels, and the comfort to thrive in a fast-paced environment are essential qualities for this position. Your reputation for balancing speed, quality, strategy, and execution will be highly valued in this role. By taking on this opportunity, you will have the chance to own and lead impactful hiring processes across diverse business functions, directly engage with leadership to contribute significantly to organizational growth, and leave a lasting legacy through key initiatives and optimized talent acquisition processes within just 8 months. If you are ready to make a difference and shape the future of hiring, we invite you to apply now and join us on this exciting journey.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
You will serve as a trusted advisor and consultant to assigned business unit leaders on all HR-related matters, including organizational design, workforce planning, talent management, performance management, and employee relations. Your role will involve aligning HR strategies and programs with business goals to drive desired outcomes and support strategic growth. Additionally, you will provide thought leadership on organizational and people-related strategy and execution. In partnership with leadership, you will identify current and future talent needs, skill gaps, and succession planning. You will collaborate with the Learning & Development team to design and implement targeted training and development programs. Your responsibilities will also include providing coaching and guidance to managers on performance management, talent development, and career progression, as well as supporting recruitment and onboarding initiatives to attract and retain top talent. You will be responsible for managing and resolving complex employee relations issues, including conflict resolution, disciplinary actions, and investigations, ensuring fairness and compliance with company policies and labor laws. Your role will involve promoting a positive and inclusive workplace culture that fosters employee engagement, morale, and productivity. You will also develop and implement initiatives to enhance employee experience and satisfaction, such as wellness programs and DEI initiatives. In the area of organizational effectiveness and change management, you will advise on organizational design and restructuring initiatives to optimize productivity and business performance. You will lead and support change management efforts, guiding leaders and employees through transitions. Furthermore, you will analyze HR data and metrics to identify trends, diagnose organizational issues, and recommend data-driven solutions. You will ensure compliance with all relevant labor laws, regulations, and company policies. Your responsibilities will include providing guidance and support on the development, implementation, and communication of HR policies and procedures. It is essential to stay updated on industry best practices and emerging HR trends to effectively fulfill this role. Collaborating with the Compensation & Benefits team, you will ensure competitive and equitable compensation structures and benefit programs. You will educate and advise managers and employees on compensation practices, performance calibration, and career transitions.,
Posted 1 week ago
0.0 - 1.0 years
3 - 3 Lacs
Pune
Hybrid
Role: Workforce Management Executive Experience: 0 to 12 months Location: Pune Job Description : We are seeking a Resource Management - Executive to oversee the demand validation, resource deployment, system allocations, project releases, stakeholder management, bench resource mapping, Excel, and reporting functions. The ideal candidate will have a strong background in resource management, exceptional analytical skills, and the ability to effectively communicate with stakeholders at all levels. Responsibilities : Validating demands and gathering all requirement details Coordinate with project managers to deploy resources based on project needs and resource availability Manage system allocations to ensure optimal resource utilization Map bench resources to upcoming projects and identify opportunities for skill development Coordinate project releases and working towards their system extensions and future assignments Manage stakeholder relationships and provide regular updates on resource allocation, demand status and other trends Hands on experience in MS excel Preparing regular reports on resource allocation, demand fulfilment, project releases, etc. Requirements : 0 to 1 year of experience in resource management/Workforce management, preferably in an IT Services based environment Proven experience in resource management/Workforce Management Excellent communication and interpersonal skills Proficiency in MS Excel Ability to work well under pressure and meet deadlines
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The role of a workforce management professional at UST involves providing day-to-day support to Business Units" resource/talent management needs. You will be responsible for all workforce management activities of assigned accounts, planning and assisting in sourcing and staffing positions, ensuring good stakeholder relationships, and providing recommendations for long term planning and process changes. Additionally, you will assist with talent planning and forecasting, talent availability assurance processes, compliance to processes and SLAs, and maintaining records and reports. Mentoring junior team members, accuracy in resource mapping planning and execution, meeting timelines for talent availability assurance, quality reporting and MIS, and multi-tasking efficiently are key measures of outcomes. Your responsibilities will include providing business support by identifying resources for open requirements, liaising with Business Units and Recruitment team for external hiring, ensuring process compliance, and managing day-to-day workforce management operational activities. Running and analyzing reports, meeting SLAs for job order management, ensuring process compliance, data accuracy, supervising staff, and mentoring them are part of the expected outputs. You will collaborate with offshore/onshore teams on sourcing execution, work with Training Team and Talent Pool management Team on upskilling and cross-skilling plans, and partner with Business Finance on Utilization and Billability reviews. Good interpersonal and communication skills, problem-solving abilities, Microsoft Office suite proficiency, knowledge of organization policies and processes, and ability to supervise and mentor staff are required skills. Additionally, experience in Advanced Microsoft Excel and Powerpoint, workforce planning and governance, workforce data and metrics reporting, workforce engagement initiatives, workforce strategy and optimization, stakeholder collaboration and communication, administrative tool exposure, and flexibility in availability are desired qualifications. As a workforce management professional at UST, you will play a crucial role in supporting the Governance and Delivery Lead for Cyber Technology & Engineering, executing workforce strategy, workforce engagement, workforce planning, workforce optimization, and workforce data and insights. Adherence to best practices, collaboration with senior stakeholders, and flexible working hours aligned to UK hours are essential for success in this role.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As an OD Consultant at KPMG Global Services (KGS) in the Human Capital Advisory (HCA) practice, you will be responsible for collaborating closely with clients to create and execute organizational design and workforce planning strategies that align with their unique business objectives. Your role will involve evaluating the existing organizational structures of clients, pinpointing areas for enhancement, crafting efficient organizational models, formulating workforce plans, and delivering continuous guidance and assistance to clients throughout the process. The ideal candidate for this position will showcase proficiency in analytical thinking, problem-solving capabilities, and project management expertise. Moreover, excellent communication and presentation skills are essential, along with a profound comprehension of organizational design, workforce planning, and change management principles.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
west bengal
On-site
As a Recruitment professional passionate about Social Service, you will be responsible for serving as a strategic HR partner to the business on various people-related matters. This includes overseeing recruitment and conversion processes, handling secondments, re-employment, and addressing ad-hoc manpower needs. Your role will involve resolving employee relations matters throughout the employee life cycle, from onboarding to offboarding. Additionally, you will conduct ground sensing to identify specific people-related needs and collaborate with key stakeholders to provide tailored HR solutions. Collaboration with internal HR functional teams will be essential as you work towards implementing and operationalizing HR policies at the business unit level. You will be expected to offer guidance on HR policies and employment legislation to ensure compliance and consistency within the organization. Furthermore, driving and implementing HR strategies that align with business goals and enhance performance will be a key aspect of your responsibilities. Supporting various HR initiatives and projects as assigned will also be part of your role. To be successful in this position, you should have a minimum of 5 years of experience in in-house recruitment and workforce planning. Experience in collaborating with cross-functional HR teams such as talent acquisition, learning and development, and compensation & benefits to deliver integrated HR solutions is highly desirable. Proficiency in HRIS systems and MS Office tools, particularly Excel and PowerPoint, is required. Your ability to analyze people-related data and translate insights into actionable HR strategies will be crucial in this role. By submitting your resume for this position, you consent to the collection, use, and disclosure of your personal information in accordance with ScienTecs Privacy Policy. This allows us to contact you regarding potential opportunities and delete personal data that is not required at the application stage. Rest assured that all applications will be treated with strict confidence, and only shortlisted candidates will be contacted for further consideration.,
Posted 1 week ago
12.0 - 18.0 years
25 - 35 Lacs
Udaipur
Work from Office
Job Title: Vice President - HR Location: Udaipur, India Reports To : Co-founder Industry : Home Furnishing Products Position Type: Full-time About WoodenStreet: WoodenStreet is a Jaipur-based, rapidly growing online furniture and home dcor brand founded in 2015. It offers over 30,000 carefully designed, premium yet affordable furniture and furnishing products, with a unique focus on customization to meet individual customer preferences. The company operates through a strong omnichannel presence with 100+ experience stores across India and a vast e-commerce platform, serving over 1 million satisfied customers. WoodenStreet manufactures its products in-house, bypassing middlemen to maintain quality and cost effectiveness. Its extensive logistics network covers more than 350 delivery centers nationwide, ensuring timely doorstep delivery. The brand is known for blending craftsmanship, innovation, and sustainability to provide elegant, multi-utility furniture that enhances home aesthetics and functionality. WoodenStreet is expanding aggressively in Tier-II cities and internationally, backed by significant funding and a growing workforce of 5001000 employees. Role Overview: As HR Head, you will be a senior HR leader responsible for partnering with business leaders to drive HR strategies aligned with organizational goals. You will oversee HR functions across multiple locations, focusing on talent management, rewards, employee engagement, and organizational development in a high-growth, people-centric environment with a team of 17. This role demands strong business acumen, leadership presence, and the ability to operate in a fast paced, evolving setup with a focus on execution and strategic impact. Key Responsibilities: Lead HR business partnering efforts, working closely with senior management and BU heads to align HR initiatives with business objectives Drive talent acquisition, retention, and development strategies to support organizational growth and capability building Manage rewards strategy, compensation & benefits, payroll, and policy design to ensure competitiveness and compliance Oversee employee engagement programs fostering a people-first culture and high performance environment Collaborate with COEs (L&D, Talent, Rewards) to implement scalable HR solutions Lead and mentor the HR team, currently comprising recruiters, operations professionals, and payroll/onboarding resources Manage HR operations for headcounts ranging from 500 to 800, ensuring smooth HR service delivery across locations Support organizational change management and workforce planning initiatives in a sales and operations-led context What we’re looking for: 8–10 years of progressive HR experience with significant exposure to HR Business Partnering, Rewards, and COE functions Proven ability to lead HR in structured, mid- to large-scale organizations, preferably in Retail, Banking, Insurance (B2C), or sales/operations-driven industries Experience managing teams and working in Tier 2 city environments or HQ-linked setups Strong execution orientation with a bias for action and problem-solving skills Excellent stakeholder management and communication skills with a strategic mindset Ability to drive employee engagement and foster a collaborative, high-energy culture Comfortable working in a fast-paced, entrepreneurial environment with high ownership expectations This role offers an exciting opportunity to shape the HR function at a rapidly scaling furniture brand known for innovation, quality, and customer-centricity. Role & responsibilities Preferred candidate profile
Posted 1 week ago
10.0 - 15.0 years
15 - 16 Lacs
Bengaluru
Work from Office
Job Description Experience Master s degree in Human Resources Management, MSW or equivalent experience 10+ years of experience in progressive MNC in Generalist HR Profile Awareness of HR activities of Workforce Planning, Legal Compliance, Learning & Development, Career & Succession Planning. Talent Management, Employee/ Social Relations Specific knowledge English language and local language of the country and good communication skills Computer operations, eg. Microsoft office, PPT, Excel Knowledge of State employment laws Business understanding Financial awareness, General awareness of a business setup/operations AREAS OF RESPONSIBILITY Employee Relations : Establish rapport, interact regularly with employees to provide them a medium to share their concerns in order to develop a positive work environment. Manage Long term settlement Legal Compliance : To extend support to HR Operation in terms of checking compliances from contractor s end and local laws Internal Communication : Implement internal communication processes and tools, in order to sustain flow of information at all levels. Ensure Monthly and Quarterly communication meetings. Performance Management: To initiate, support & lead the half yearly and annual appraisal cycle. To train and cover all Management population on Tools. Partner and coach line managers on how to provide feedback and ensure one to one meeting for all employees . Reward : To collaborate with Reward Solution Team for APA Cycle and Job Evaluation( JE). Time to time review Job codes and re-evaluation. Deploy Reward & Recognition program in unit and lead Annual Reward Ceremony. 6. People Development : To Collaborate with Learning Solution team in terms of deploying CCR. Carryout Competency Gap and share report with Line Managers. Global Processes : To deploy global processes like SPS(Schneider Performance system) , Talent Review ( TR) to identify Key Position Holders and successor to all Key Positions. Ensure Robust development Plan for succession of critical roles. Deploy IDPs for all Potentials. Facilitate ONE Voice(employee engagement ) Survey on each quarter. Analyze results and come out with firm action plan for the unit and ensure engagement level to benchmarked level 8.HRIS/Reporting & Budget: To work with functional leaders to chalk out annual HC Budget. HC Reporting in Bridge and collaborate with HRIS Team to ensure error free database. Experience Master s degree in Human Resources Management, MSW or equivalent experience 16+ years of experience in progressive MNC in Generalist HR Profile Awareness of HR activities of Workforce Planning, Legal Compliance, Learning & Development, Career & Succession Planning. Talent Management, Employee/ Social Relations Specific knowledge English language and local language of the country and good communication skills Computer operations, eg. Microsoft office, PPT, Excel Knowledge of State employment laws Business understanding Financial awareness, General awareness of a business setup/operations AREAS OF RESPONSIBILITY Employee Relations : Establish rapport, interact regularly with employees to provide them a medium to share their concerns in order to develop a positive work environment. Manage Long term settlement Legal Compliance : To extend support to HR Operation in terms of checking compliances from contractor s end and local laws Internal Communication : Implement internal communication processes and tools, in order to sustain flow of information at all levels. Ensure Monthly and Quarterly communication meetings. Performance Management: To initiate, support & lead the half yearly and annual appraisal cycle. To train and cover all Management population on Tools. Partner and coach line managers on how to provide feedback and ensure one to one meeting for all employees . Reward : To collaborate with Reward Solution Team for APA Cycle and Job Evaluation( JE). Time to time review Job codes and re-evaluation. Deploy Reward & Recognition program in unit and lead Annual Reward Ceremony. 6. People Development : To Collaborate with Learning Solution team in terms of deploying CCR. Carryout Competency Gap and share report with Line Managers. Global Processes : To deploy global processes like SPS(Schneider Performance system) , Talent Review ( TR) to identify Key Position Holders and successor to all Key Positions. Ensure Robust development Plan for succession of critical roles. Deploy IDPs for all Potentials. Facilitate ONE Voice(employee engagement ) Survey on each quarter. Analyze results and come out with firm action plan for the unit and ensure engagement level to benchmarked level 8.HRIS/Reporting & Budget: To work with functional leaders to chalk out annual HC Budget. HC Reporting in Bridge and collaborate with HRIS Team to ensure error free database. Schedule: Full-time Req: 009FIC
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Chennai
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 1 week ago
8.0 - 13.0 years
13 - 18 Lacs
Mumbai
Work from Office
Assistant Manager - HR Business Partner - 31190 - TMF Assistant Manager - HR Business Partner We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. TMF India is a Great Place to Work, ISO & ISAE certified organization. Discover the Role It is an area experiencing significant growth in TMF, thus providing an opportunity for great career development. Key Responsibilities Develop the business by building new business pipelines To provide expert HR support and advice - coach, support, and offer guidance to all stakeholders on applying HR policies and procedures in line with current legislation. Identify priorities from corporate and departmental plans, translate business requirements into effective HR practices, and deliver people solutions aligned to business objectives. Deliver key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement, and performance management. Support managers in complex casework, performance, attendance, and employee relations issues. Work closely with Managers and the Talent Acquisition Manager concerning workforce planning and the development of resource plans Provide HR support to wider organisational projects, leading on change management activity. Develop and maintain good relations with recognised trade unions. To support job evaluation exercises and undertake job evaluations as part of a panel as required. To support the equality, diversity, and inclusion agenda. To actively promote health & well-being. To be involved and support L&D activity, as required. Key Requirements Should be Graduate/Post Graduate (In HR Stream) with a Minimum 8 years of experience. Should be Mature and confident. Should have handled entire employee life cycle management. Should carry good exposure in Internal stake holder management. What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Posted 1 week ago
4.0 - 6.0 years
8 - 10 Lacs
Hyderabad
Work from Office
Workforce analyst JD : Bachelors degree in Business, Statistics, Operations Management, or a related field. Proven experience (3–6 years) in workforce planning or WFM roles (preferably in BPO, ITES, or Customer Support environments). Proficient in Excel , Google Sheets , and workforce management tools (e.g., NICE, Aspect, Verint, Kronos). Strong analytical and problem-solving skills . Ability to interpret data and present insights to both technical and non-technical stakeholders. Good understanding of forecasting models, scheduling strategies , and capacity planning . Familiarity with Power BI / Tableau / SQL is a plus.
Posted 1 week ago
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