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5.0 - 10.0 years

20 - 35 Lacs

Noida

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Role & responsibilities Collaborate with customers' Business and IT teams to define and gather solution requirements for custom development, B2B/ETL/EAI, and cloud integration initiatives using the Adeptia Integration Platform. Analyze, interpret, and translate customer business needs into scalable and maintainable technical solution designs, aligned with best practices and the capabilities of the Adeptia platform. Storyboard and present solutions to customers and prospects, ensuring a clear understanding of proposed designs and technical workflows. Provide end-to-end project leadership, including planning, tracking deliverables, and coordinating efforts with offshore development teams as required. Review implementation designs and provide architectural guidance and best practices to the implementation team to ensure high-quality execution. Actively assist and mentor customers in configuring and implementing the Adeptia platform, ensuring alignment with technical and business objectives. Solutions Lead (Implementation Services Team) Full Time (Permanent) Noida, India Offer expert recommendations on design and configuration to ensure successful deployment and long-term maintainability of customer solutions. Define clear project requirements, create work breakdown structures, and establish realistic delivery timelines. Delegate tasks effectively, and manage progress against daily, weekly, and monthly targets, ensuring the team remains focused and productive. Serve as a liaison among customers, internal stakeholders, and offshore teams to maintain alignment, track progress, and ensure delivery meets both quality and timeline expectations. Monitor project baselines, identify and mitigate risks, and lead participation in all Agile ceremonies, including sprint grooming, planning, reviews, and retrospectives. Maintain a hands-on technical role, contributing to development activities and conducting detailed code reviews to ensure technical soundness and optimal performance. Take full ownership of assigned projects, driving them to successful, on-time delivery with high quality standards. Preferred candidate profile Technical Proven experience in designing and developing integration solutions involving Cloud/SaaS applications, APIs, SDKs, and legacy systems. Skilled in implementing SOA/EAI principles and integration patterns in B2B, ETL, EAI, and Cloud Integration using platforms such as Adeptia, Talend, MuleSoft or similar tools. Good hands-on experience with Core Java (version 8+) and widely-used Java frameworks including Spring (version 6+), Hibernate (version 6+). Proficient in SOA, RESTful and SOAP web services and related technologies including JMS, SAAJ, JAXP, and XML technologies (XSD, XPath, XSLT, parsing). Strong command over SQL and RDBMS (e.g., Oracle, MySQL, PostgreSQL). Solid understanding of Enterprise Service Bus (ESB) concepts and messaging technologies such as Kafka and RabbitMQ. Familiar with transport protocols including HTTPS, Secure FTP, POP/IMAP/SMTP, and JDBC. Skilled in working with Windows and Linux operating systems, and experienced with application servers such as JBoss, Jetty, and Tomcat. Solid understanding of security best practices, including authentication, authorization, data encryption, and compliance frameworks relevant to enterprise integrations. Basic understanding of modern JavaScript frameworks such as React, with the ability to collaborate effectively on front-end and full-stack development scenarios Non-Technical Strong communication and interpersonal skills with over 5 years of direct client-facing experience. Adept at gathering, clarifying, and understanding business requirements and 2 translating them into actionable technical specifications. Skilled in aligning cross-functional teams to ensure effective execution and stakeholder satisfaction. Over 4 years of hands-on experience with Agile methodologies, including participation in Daily Standups, Product Backlog Refinement, Sprint Planning, Retrospectives, Storyboarding, and User Story writing. Proven ability to deliver high-quality results in fast- paced and iterative environments. More than 4 years of experience as a Team Lead, currently managing a team. Responsible for task delegation, delivery tracking, performance feedback, and fostering team collaboration across time zones. Experienced in creating comprehensive Requirement Documents, Architecture Design Documents, and both High-Level and Low-Level Design specifications to support technical teams and business stakeholders. Demonstrated success in remote/distributed client environments, delivering under tight timelines and high-pressure scenarios. Known for a proactive mindset and solution-oriented approach to project challenges. Highly disciplined and committed to maintaining quality standards, with a focus on continuous testing, adherence to best practices, and application of standard design patterns. Exceptional attention to detail, paired with strong analytical, troubleshooting, and problem- solving skills that contribute to robust and reliable solution delivery. Fluent in English with the ability to clearly articulate thoughts, present ideas, and create well- structured documentation and visual design artifacts. Experienced in creating work schedules, providing performance feedback, and mentoring junior team members. Skilled in training new resources and managing resource allocation to optimize team productivity and performance. Good to have skills: Technical Familiarity with widely used integration standards such as EDI X12, EDIFACT, ebXML, iDOC, BAPI, etc., for B2B and enterprise system communication. Experience in implementing security features including API security, authentication and authorization mechanisms, and message and transport-level encryption. Understanding and experience with various Adeptia security models, including Native, LDAP, SAML, OAuth, IDP, Multiple IDP, Kerberos, encryption/decryption techniques, EAR packaging, KeyTools, digital signatures, and encoding/decoding mechanisms. Hands-on experience with design and prototyping tools such as Mockups, Draw.io, and Enterprise Architect to create process diagrams, solution designs, and documentation. Working knowledge of DevOps tools and practices, including Continuous Integration and Continuous Deployment (CI/CD) pipelines. Familiar with tools such as Git/GitHub, Maven, and Jenkins for version control, dependency management, and automated builds. In-depth experience with various deployment models, including clustered and non-clustered environments, multi-zone deployments, disaster recovery (DR) setups, DMZ configurations, load balancers, and cloud-based architectures. 3 Non-Technical Strong understanding of creating and maintaining development and quality assurance processes to ensure high standards in project delivery. Knowledge of implementing high availability solutions, including the design and management of real-time and batch processing systems. Self-driven, adaptable, and highly responsible with a strong focus on delivering quality outcomes while managing shifting priorities. Skilled at working closely with cross-functional teams to drive project success, ensuring clear communication and effective prioritization under tight deadlines. Adept at balancing multiple tasks and working effectively under pressure, with the ability to prioritize tasks and deliver results within strict timelines.

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0.0 - 1.0 years

3 - 7 Lacs

Mumbai

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Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field.

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6.0 - 12.0 years

30 - 35 Lacs

Hyderabad

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Job Description This position is based in Hyderabad, India. In addition to several positions, we are looking for a Leading Software Engineer who will take a technical leadership and be responsible for architecture and technical solution of Windows Agent. You must be an energetic self-starter with a desire to learn new things quickly. In this position, you will work with a team of talented software engineers to innovate, implement, and support the product roadmap. Responsibilities: Be responsible for design and architecture of low-level Windows Agent Components Be a technical leader of the team and act as the technical liaison representing this location for a geographically distributed engineering group. Contribute to feature implementation to bring the product to the next level. Participate in continuous and iterative software development cycles with emphasis on code quality, supportability, scalability and performance. Mentor other engineers, as well as ensure adherence to CyberArk Engineering practices and security coding guidelines. Work with other engineering teams, Product Management and the field professionals to understand customer requirements for continuous product enhancements. Assist engineering leadership in hiring #LI-HK01 Qualifications 6+ years hands-on experience in design & development of Windows applications In-depth understanding of Windows OS technologies, WinAPI and Windows Internals Proficient in C++ Good understanding of security and best practices. Experience with Agile, TDD, SOA and test methodologies. Good experience on Requirement/Design/Code Review & Inspections practices. Experience in development processes like creating technical and architectural documents Excellent written and oral communication skills as well as strong interpersonal skills. Ability to handle ambiguity and collaborate across multiple groups and disciplines. Ability to manage multiple tasks concurrently and drive them to successful completion. Ability to collaborate in a cross-group environment with global SWE teams. Ability to rapidly assimilate new information and techniques Windows Kernel Development Experience is a plus. Reverse Engineering Experience is a plus. Go Language knowledge is a plus.

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1.0 - 4.0 years

3 - 6 Lacs

Hyderabad

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Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 5) To perform the system changes adhered to organizational policies. 6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 7) Technical Skills a. Windows Operating System: b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 c. Understanding of desktop applications and how do they work, installation & uninstallation. d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities. a. Exchange and Mobility Clients b. Printer management c. Backup and Recovery d. Audio, Video support e. End Point Security/Patch Management f. Hardware and Networking

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4.0 - 6.0 years

6 - 10 Lacs

Bengaluru

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Job Information Job Opening ID ZR_1889_JOB Date Opened 29/04/2023 Industry Technology Job Type Work Experience 4-6 years Job Title CEM Role (Customer Experience Manager) City Bangalore Province Karnataka Country India Postal Code 560051 Number of Positions 2 Manage complete lifecycle ITIL frame work which includes Incident , Change, Patch and Problem management Responsible for planning, tracking milestones, activity schedules, issue resolution, resourcing, costs etc. Prepare, Execute & Track various plans Weekly and month report Coordinate with implementation team for timely completion of planned items Periodic Communication / Updates to Stakeholders Manage & Track Vendor Resource Deployment Escalation Management Coordinate with various teams & stakeholders and track delivery as per agreement Vendor Management for sourcing Resources, hardware, connectivity, OS and software licenses etc. Periodic Reporting Obtain customer feedback and make sure their issues, concerns are resolved. Obtain client sign off on meeting Objective and monthly reporting Flawless communication skills, both written and verbal. All kinds of customer interactions, transactions, and engagements - from end user to vendor team to customer support. Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints Liaise with internal teams Regular communication with internal and customer stakeholders. Collect, track, and analyze customer feedback and suggest improvements internally based on the insights gathered Work with the technology teams to ensure a seamless transaction. Ability to manage client expectations based on a true assessment of the situation and circumstances. Ability to drive different lines of possible resolution concurrently. A customer experience manager/specialist is responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders, to keep fine-tuning the customers experience. Vendor Management Good presentation skills Good analytical skills Good interpersonal skills Self-motivated Demonstrate Ownership Can Do attitude Domain Knowledge : Fair understanding on various IT Infrastructure like Desktops, Sever, LAN & WAN connectivity, Network Equipment etc. Fair understanding on Windows OS, DHCP, DNS, Ping, Tracert Active Directory etc. Ability to work on Microsoft Project, Microsoft Excel, Word and PowerPoint Qualifications : Graduate ITIL or similar training / certification would be added advantage check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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5.0 - 10.0 years

15 - 30 Lacs

Bengaluru

Hybrid

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Job & Department Summary The Public Cloud Engineer works as a Subject Matter Expert (SME) within the Cloud Services team. The Public Cloud Engineer will recommend, design, implement and maintain the following: Public Cloud, server and serverless infrastructure (Windows, Linux, GKE/Kubernetes, and GCP IaaS/PaaS/SaaS technologies), infrastructure monitoring/management solutions including DataDog, and Disaster Recovery/High Availability solutions. The Public Cloud Engineer must effectively communicate and collaborate with internal stakeholders to create optimal cloud environments and configurations for Applied Cloud products. Essential Functions Assist with the management of AWS/Azure/Google third-party Cloud infrastructures and technologies. Test, plan, implement, manage, and maintain a complex hybrid infrastructure to support the Applied Cloud environment. Enhance service level management using monitoring and notification tools. Construct and maintain documented standards for implementing and configuring Applied Cloud infrastructure. Work closely with the Cloud Services Engineers; participate in the planning and implementation of new Applied Cloud environments and resources. Participate in environment testing following data center maintenance that may have affected the performance or functionality of an application. Participate in the on-call rotation schedule. Ability to work after hours and weekends when required and/or necessary. Continuously analyze infrastructure to determine effectiveness and inefficiencies and make written recommendations for improvements. Define and implement best practices to support disaster recovery of the Applied Cloud infrastructure. Develop and document workflows/procedures used by all Cloud Services staff when assisting customers. Create and maintain accurate and reusable implementation, testing and any other related IT documentation used for change or configuration process management. Manage and maintain Infrastructure as Code (IaC) in GCP, AWS, and Azure using IaaS models. Work with vendors and other third-party teams to evaluate their products and services. Maintain the design, implementation, and operational documentation that used to provide guidance to other team members. Pursues a program of self-development with selected reading, seminars, and participation in continuing education. Identify, communicate and help to implement improvements in the work process for customers and peers. Maintain and/or troubleshoot issues with various operating systems and network infrastructure, and assist other team members with the same. Assist in analyzing internal production or development problems to determine hardware or software malfunctions and make recommendations. Upon request, test and evaluate various equipment, systems, and procedures for use in the Applied Cloud environments. The Public Cloud Engineer 1 will be engaged with Cloud Services, Corporate IT, and other inter-office teams for the purposes of support escalation, rapid response problem resolution, solution collaboration and overall, ensuring that the Applied Cloud exhibits the highest level of performance, stability, availability, security and data integrity. Stays abreast of changes in Applied Systems software, technology and the industry Continuously look for ways to improve the performance, availability and security of the Applied Cloud. Utilize CDKTF, Terraform, HCL, and Typescript code to write/code for IaC, Terraform modules, and enhance functionality utilizing a CI/CD pipeline as requested. Check code, scripts, modules, etc. into GitLab and maintain as required. Create, deploy, and approve IaC/Application GitLab merge requests as required. Participate in team meetings and maintain open and continuous communication with your peers and leadership on your areas of responsibility. Performs other duties as assigned by immediate manager or management team. Key Performance Outcomes Meet or exceed Applied Cloud Data Center uptime metrics by ensuring all applications and services are available to customers outside of normally scheduled maintenance windows. Comply with all policies and procedures defined by Change Management. Complete Applied Cloud projects and change requests according to schedule, minimizing or eliminating human error, downtime, or financial concessions. Reported issues managed in a timely, efficient manner with appropriate escalations, internally across teams and functions. Exhibits behaviors which exemplify Applied Systems’ Core Values Required Skills & Experience Education: Associates or Bachelor’s Degree plus some specialized training Experience : 5+ years directly related work experience and/or an equivalent combination Ability to design and troubleshoot enterprise architectures that include GCP, GKE, GCS, IaaS, IaC Strong foundation in server, storage, and performance monitoring and troubleshooting Technical / Functional Skills : Understanding of core IT system technologies and Cloud platforms The ability to handle many high priority and complex task/projects simultaneously The ability to work with deadlines and complete work in a timely manner Ability to make accurate decisions based on past knowledge and experience, technical problem solving as well as all defined policies and procedures Excellent interpersonal and communication skills Strong technical product and environment understanding Excellent organization skills and keen attention to detail The ability to analyze and to prioritize complex situations and risks Desired skills include Hashicorp Vault, Python Scripting, Ansible, Istio, ArgoCD, DataDog, CDKTF coding, HCL coding, Terraform coding, PowerShell scripting, GitLab source repository experience, Jira Kanban/Agile, Confluence, DataDog monitoring, Helm charts, GCP GLB with Cloud Armor, and Bash scripting Automation first mindset highly desired Certifications and/or Licenses (Desired): GCP Professional Certifications

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

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Role : Python with Storage Engineer Experience : 3-7 Years Location : Bangalore Notice Period : 15 Days - Immediate Joiners Preferred Job Description We are seeking a highly skilled and experienced Python Engineer with a strong background in server, storage, and networking technologies. The ideal candidate will possess deep expertise in Python scripting and advanced programming, coupled with practical industry experience in supporting client server systems and understanding fiber channel protocols. Key Responsibilities: Developing robust Python scripts and applications for server, storage, and networking environments. Providing strong support for client server systems, including blade and rack systems. Applying in-depth knowledge of controllers, drivers, and various networking components. Troubleshooting complex issues within Ethernet and SAN environments. Understanding and working with fiber channel operations and protocols such as SAN, FC, FCoE, multipath, and RAID. Ensuring adherence to best practices and contributing to the overall stability and performance of systems. Mandatory Skills: Education : BE/B.Tech/ME/M.Tech/MS in Computer Science/IT/Software Systems. Python : Very strong knowledge and expertise in advanced Python programming and scripting. Industry Experience : Strong experience in the Server/Storage/Networking Industry. Hardware Knowledge : Proficient knowledge of controllers, drivers, and networking components. Storage Protocols : In-depth knowledge of Fiber Channel operation and protocols (SAN, FC, FCoE, multipath, RAID). Server Support : Strong experience supporting client servers (blades and rack systems). Certifications : Relevant Storage, Network, or Server O/S certifications are highly valued. Troubleshooting : Proven troubleshooting experience within Ethernet and/or SAN environments. Good to Have Skills: Sound knowledge of Linux Operating System. Knowledge of server OS such as Windows and VMware.

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1.0 - 3.0 years

3 - 4 Lacs

Hyderabad

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Roles revolve around providing TS, troubleshooting Windows-related issues, and assisting customers with software and hardware problems. This inc. managing customer inquiries & resolving tech. problems. Interview -Virtual Share cv -9257669383(Harsha) Required Candidate profile Min. 1yr exp. required into International Technical Support with must have troubleshooting Exp. on windows OS, Microsoft 365 and be okay to work in US (Night) shift & WFO. Only 5 days working will be. Perks and benefits Both way cab's Night Allowances Incentives

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12.0 - 21.0 years

14 - 24 Lacs

Pune

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Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

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12.0 - 16.0 years

25 - 30 Lacs

Pune

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12+ Years in Microsoft 365, Windows OS, Azure, Documentation. Windows & Microsoft Server Infrastructure, Virtualization & Cloud Platforms, Cross-Platform OS Administration, Network & Security Infrastructure, Automation, Testing, Performance Ops

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2.0 - 5.0 years

4 - 7 Lacs

Kolkata, Mumbai, New Delhi

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ON-SITE On-Call Temp- to-Perm: based on performance. Must be available to respond to emergency calls outside of normal working hours to include nights, weekends, and holidays, as required. This is a high-reliability position that will require routine monitoring and mitigation tasks for maximum network availability. This position will play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB)! As a vital part of our team, youll be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital signage, and wireless systems. Youll work directly with the LRCVB Network Administrator to assist with core network hardware and software installations and upgrades, reporting, and supporting everything from high-speed Wi-Fi to innovative digital signage and state-of-the-art security monitoring systems. This is your chance to make a real impact while maintaining and optimizing the technology that keeps LRCVB running smoothly! Minimum Qualifications Associate s degree in Computer Science, Information Technology, Network Engineering or a related area, and three (3) years of related experience in maintaining network connected devices and systems or related area and three (3) years of experience in the maintenance and repair of voice and data communications (VoIP) networks, two (2) years of experience in IP addressing, TCP/IP, and Windows OS on work stations and servers with protocols for SIP and PRI trunks to include experience in the installation and maintenance of voice and data telecommunications equipment, systems, and servers or related field. Equivalent combinations of relevant education, certification and experience will be considered.

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0.0 - 4.0 years

2 - 3 Lacs

Hyderabad

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About the role: The Operations Center Technician will be responsible for the proactive monitoring and support of Blackbaud's Operations Center and Corporate IT, ensuring that service impacting events for internal and external customers are resolved within agreed upon SLA time frames. This role includes complex troubleshooting, customer support, and will act as the communication bridge between repair agents and business users when dealing with service impacting events and system outages. What you’ll do Endpoint Support Manage ticketing queues, Live Support Requests (phone and chat support) and engage in proactive monitoring of Blackbaud’s hosted infrastructure and applications. Investigate, diagnose, and take prescribed actions on all operational events, alarms and incidents Execute on Incident response with relentless initial focus on restoration of service, followed by a drive to ensure the root cause of problems are identified and resolved permanently Maintain operational logs of all alerts and requests, recording and classifying all related messages; maintain all operational data collection procedures, mechanisms and tools Maintain operational documentation including knowledgebase articles Accurately escalate incidents and service requests beyond the scope or responsibility of the Ops Center Maintain response and resolution of cases/tickets received in queue against established Service Level Objectives Communicate status of requests and incidents with requestor or relevant stakeholders Inform daily operations by monitoring and analyzing incident data, including running Post Incident Reviews, collecting accurate incident data, assigning actions and managing action follow up A “customer-first” mindset in taking ownership of daily operations of the team, focused on operational effectiveness while meeting SLA/OLAs Support for the endpoint (desktop environment, VDI, mobile, etc.) Desktop software installation and/or troubleshooting Configure, install, maintain, and repair a variety of endpoint products: PCs, MACs, Scanners, Printers, Peripheral devices Mobile device management Endpoint Management Ensures compliance with Standard Operating Procedures (SOP) Ensures compliance with Service Level Agreements (SLA) Coordinates preventive maintenance and service program for endpoint devices Provides Service Desk escalation support Analyzes problem trends, determines root cause, and makes recommendations to team and/or management Conducts complex troubleshooting and root cause analysis Knowledge Management Understand Knowledge Centered Solutions methodology and apply KCS to daily incident management Create new knowledge base articles based on customer incidents as part of the workflow Edit and update current knowledge base articles as they are used Work with application support to develop new knowledge for team based on current incidents What you’ll bring In-depth Knowledge of Windows OS In-depth Knowledge of MS Office suite products Experience with Apple operating systems Experience with Cell Phones and other mobile devices Experience with ServiceNow or other ticket tracking software Solid experience in ITIL service management processes, with practical knowledge and experience in the Service Transition lifecycle processes (ITIL Foundations V3 or V4 preferred but not required) Certifications, Licenses, RegistrationsA+, Net+ recognized Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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1.0 - 6.0 years

2 - 4 Lacs

Hyderabad

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International Technical Voice Support Any graduate with min 1 yr exp in Technical Support/Service Desk Skills Required-MS Exchange/Windows Troubleshooting/O365 CTC- Upto 4 LPA WFO-5 days working Night shifts Immediate Joiner Location -Hyderabad

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1.0 - 4.0 years

2 - 6 Lacs

Hyderabad

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Exp - Min 1 yr in Technical support ( International voice) Gaming support exp is must Location: Hyderabad CTC: Up to 6LPA Notice - Immediate Joiners WFO Shift: 24x7 US Rotational Night Shift (5 Days Working) Contact - 8905115503 (Divyanshi) Perks and benefits 2 way cab Incentives & Night shift allowances

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7.0 - 12.0 years

14 - 16 Lacs

Bengaluru

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We are looking forward to hire Jenkins Professionals in the following areas : : Job Title: Senior DevOps Engineer Job Type: Full-time We are seeking an experienced DevOps Engineer to join our dynamic team. The ideal candidate will have a strong background in software development and system administration, with a passion for automation and continuous improvement. You will play a key role in designing, implementing, and maintaining our CI/CD pipelines, ensuring high availability and performance of our applications. Key Responsibilities CI/CD Pipeline Management: Design, implement, and maintain CI/CD Jenkins pipelines to automate software delivery processes. Ansible: Be familiar with Ansible (creation of playbooks/roles). Know the best practices. Containerization and Orchestration: Define, deploy and maintain docker images --> Be familiar with Docker best practices, know how to create a Dockerfile, use Docker Compose, and be comfortable with Linux. Optional: Monitoring and Logging: Implement monitoring solutions using tools like Prometheus, Grafana, and ELK Stack to ensure system health and performance. Collaboration: Work closely with fellow Developers, Product Owner, Architects, Shared Services and operations teams to enhance collaboration and streamline workflows. Security Best Practices: Implement security measures and best practices in the CI/CD pipeline and cloud infrastructure. Troubleshooting and Support: Provide support for systems, troubleshoot issues, and implement solutions to improve system reliability. Documentation: Follow defined guidance, maintain clear and detailed documentation of processes, configurations, and systems. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 7+ years of experience in a DevOps or similar role.. Knowledge in deployment and configuration tools (Ansible). Experience with CI/CD tools (Jenkins, SonarQube, Artifactory ). High Proficiency with containerization technologies (Docker). Good Knowledge on Linux and Windows OS Strong understanding of networking, security, and system administration. Excellent problem-solving skills and the ability to work in a fast-paced environment. Proficiency in scripting languages such as Groovy and Bash Knowledge of Java, Spring Boot, React JS, JavaScript, Typescript, CSS, HTML Good knowledge of testing (Manual and Automation), frameworks and tools used. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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4.0 - 8.0 years

4 - 8 Lacs

Pune, Mumbai (All Areas)

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Experience on Windows/UNIX/Linux/RHEL etc. Handling Leased Line/ MPLS WAN. Sufficient knowledge of running Network Monitoring Tool. Experience in Active Directory and Group Policy. Should also be familiar with system hardware, SAN/NAS System. Required Candidate profile Experience for storing and retrieving of data, maintain servers, machines, printers. Experience in resolving the real time requests raised by users as per SLA. Good experience in PAAS, SAAS and IAAS.

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7.0 - 15.0 years

9 - 17 Lacs

Gurugram

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Required Skills Technology | Configuration, Release, Version Control|Jenkins Technology | (Operating) System Administration|Unix Administration Technology | Cloud Platforms, Administration | Microsoft Azure Technology | Operating System Shells|Windows PowerShell Technology | Configuration, Release, Version Control|Git Technology | Configuration, Release, Version Control|Ansible Technology | Container Technologies|Cluster Management and Deployment Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | CJE / CI Associate / AZ-400 Delivery Skills : 1. Candidate shall have at least 4-5 years of experience working with DevOps tools and running CI/CD pipelines on Cloud or on-prem environments. 2. Good understanding of Continuous Integration/Continuous Delivery (CICD) 3. Exposure to Azure DevOps (Boards, Pipelines, Repos, Artifacts, Test Plans, etc.) and related Azure services such as ARM templates, IAM, Keyvault, etc. 4. Responsible for the setup, maintenance and ongoing development of continuous build and integration of Infrastructure 5. Experience with writing/modifying Ansible Infrastructure-as-a-Code playbooks and deploying large-scale infrastructure. 6. Experience with DevOps tools stack such as Jenkins, GIT, Maven and SonarQube 7. Strong hands-on experience with Azure Cloud platform services, along with provisioning and orchestration with Azure Deployment Manager/Terraform 8. Strong experience with writing scripts using any one of the scripting languages (Shell script/Powershell/Perl/Python) 9. Working knowledge of working with containerized environments (Kubernetes/Docker) 10. Working knowledge of Linux and Windows OS internals, Web Server, SSL certification, HTTP, TCP, SFTP 11. Engineer and automate platform solutions to meet and exceed expectations of customers 12. Handle escalations from L2 team members and provide necessary support 13. Proactively evolve and apply DevSecOps methodologies, standards and leading practices 14. Ensure re-use through consumption and expansion of shared platform technology assets

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1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

Hybrid

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Essential Qualifications : Any Graduate, preferably bachelors degree in Computer Science or information technology. Working Experience of 1-2 Years Proven work experience as IT Support Executive/Front Desk Support Preferred Key Skill /Qualifications : Troubleshooting of IT equipment, Operating Systems, Network issues etc. Microsoft 365 & Office 365 administration Analytical skills to measure SLAs Good documentation and presentation skill Team management Knowledge of ITSM processes Essential Experience : Work Experience as IT support Executive/ Front Desk Executive, Troubleshooting of Windows OS, Network Management, Mobile Device Management and O365 administration, Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals Knowledge of popular software applications and remote connection systems Troubleshoot and solve complex hardware and software issues Excellent interpersonal skills Good written and verbal communication skills Good Analytical skills, monitor and manage SLAs Good documentation skills Excel, Word, Power Point Providing User Training and Support Ability to travel and work after hours when necessary Good Email communication and Vendor communication Hindi & English Language: R/W/S must Key Roles/Responsibilities: Manage a team of Karuna Fellows Providing a high level of service to stakeholders and adhere to our strict SLAs for response and restoration times, Understanding of change and release management Microsoft 365, Office 365 administration Contacting end users and asking appropriate questions to know the nature of the problem Troubleshooting hardware and software issues with remote session Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Excellent analytical and problem-solving skills, troubleshooting of networking and connection issues. Advising on software or hardware upgrades. Providing training on computer operation and management. Planning of knowledge sharing sessions with the team Coordinating with System vendors for resolving any hardware issues Responsible for driving all technical and functional issues in IT Helpdesk towards closure To assist with the support of internal applications and IT Infrastructure Package install, upgrades in different environments. Deployment of patches in multiple environments and tracking the same. Ensuring that client systems are fully operational, and any loss of service is restored in a timely and efficient manner Problem determination, workaround resolution, root cause analysis, major incident management Ensure that solution and application support documentation is maintained to the highest quality and accuracy Ability to work both independently and as part of a team Flexibility - responsibilities may require occasional evening and weekend work

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

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IT Service Desk 1+ yr exp in international semi-voice tech support Windows & MS tools troubleshooting must location- Hyderabad Shifts- US 24/7 CTC up to 6 LPA + incentives Grad only, immediate joiners Email: amanghrs40@gmail.com Call: +91-8306474104

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2.0 - 5.0 years

10 - 14 Lacs

Bengaluru

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Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. IT and Software Engineer About Applied Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future. Our Team YTG group is a business unit within Applied Materials which develops, builds and ships test systems for the display and packaging industry. Those systems are based on high-speed scanning electron beam microscopes. With those microscopes and our self-developed electronics, we detect signals and images for further processing. Thus we perform complex data analysis and image processing algorithms to detect defects on memories and processors chips. The software team is responsible to control the electron beam, acquire and process those data and images. Your Opportunity Grow and enrich the existing team with the goal to build up a second software team in India which works together with the engineering teams in Germany. Roles and Responsibility Build up and develop IT infrastructure for our testing systems based on Linux platform. Including heterogenous platforms and components such as real-time computer systems, sensor systems, network switches and components. Generate operating system images which are to be installed on those systems. Handle licensing requirements for internal and external customer. Background knowledge in C/C++ environment including build tools which are to be installed and running on those computer systems. Documentation within Office tools. Our Ideal Candidate At least 2+ years of experience in the Linux operating system, how to setup and maintain such systems. Some experience in C / C++ and build mechanism. Understanding of SW development cycle, from requirements to testing, integration, documentation and delivery. Good interpersonal and communication skills. Good system vision and understanding. Qualifications BTech / MTech in Electronics / Computer Science or related stream with over all experience of 2 - 5 years of relevant work experience Additional Qualifications: Experience with Qt framework Experience with real time embedded OS Experience in multi processors systems Employment experience in a global company Experience in development under Linux and Windows OS Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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7.0 - 9.0 years

18 - 20 Lacs

Bengaluru

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We are looking for a Test Automation Leader for STAR team with strong Core Java and BDD expertise. Work Experience Job Description In this role you will: Be developing functional and automated tests and test harnesses application for application under test. Strategizing and executing End to End System verification Testing Work with the software developers to implement integration and verification automation at all levels of the software stack and system. Authoring and reviewing functional and automated tests and test harnesses application and System under test Review verification results looking for compliance to our quality management system. Be profiling performance/load testing tools, and drive testability and diagnostic ability into the product. Partner with and provide direction to fellow team members to diagnose bugs/defects and formulate solutions Review verification results looking for compliance to our quality management system. Technical Expertise: Strong Experience in BDD, Data driven and Hybrid automation frameworks (preferably cucumber JBehave) Experience in automation development using Selenium, Squish and Core Java Strong Experience to programmatically test products; measure test coverage; develop best automation, profiling, and performance/load testing tools; and drive testability and diagnostic ability into the product. Basic knowledge of Ubuntu, Linux and Windows OS knowledge Basic knowledge on Network protocols Knowledge of bugs/defects life cycle. Knowledge of HP ALM or equivalent product life cycle management tools Basic Qualifications: Bachelor degree in computer science or in STEMMajors (Science, Technology, Engineering and Math). A minimum of 10+ years of experience in developing automated tests for products through testing and verification activities. Desired Characteristics: Quality Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality Compliance training within the defined deadlines.

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4.0 - 7.0 years

6 - 9 Lacs

Hyderabad

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The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned E DUCATION Associate degree in information systems, Business, or related field, or equivalent experience. T ECHNICAL S KILLS Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS S PECIAL R EQUIREMENTS S PECIFIC T O J OB Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required E XPERIENCE PC support background and experience working in a call center / phone support environment. empowering you to balance life's demands, while also maintaining your ability to serve clients.

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1.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Technical Support International Semi-Voice Min 1Yr Exp Into Technical Support International Voice Must Have -Troublshooting Exp On Windows OS, Dual chat Up to 4LPA WFO US Shift 5 Days Working Virtual Interview Hyderabad Share cv - 9257669383(Harsha) Perks and benefits Incentives Allowances Both way cab's

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

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Min 1 Yr International Semi Voice Exp into Technical support Loc- Hyderabad Skills - Windows OS / Microsoft Products / Gaming Support 5 Days Working | WFO CTC Up to 6 LPA | 45K In Hand + Perks 24x7 US Shifts HR Mayur - 7357769199

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0.0 - 1.0 years

0 Lacs

Mumbai

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IT Admin Trainee Mumbai ELIGIBILITY CRITERIA We are looking for fresh IT graduates from any stream who come up with excellent communication skills have a high academic record and possess good logical thinking ability Shift timing during training 11 AM -8 PM (4 Days WFO), post training 6 PM - 3 AM (WFH) LOCATION Mumbai EXPERIENCE 0 - 1 Year FUNCTIONAL AREA Software Development Roles & Responsibilities Provide first-level support for hardware issues including desktops, laptops, printers, and peripheral devices. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software s. Help with device setup, software installations, and network connectivity issues. Maintain and update IT asset inventory and user documentation. Assist in onboarding/offboarding processes for employees (device setup, account creation, etc.). Escalate unresolved issues to senior IT staff or vendors when necessary. Primary Skills Basic knowledge of computer hardware and peripherals. Familiarity with Microsoft 365 apps and cloud services. Understanding of Windows OS and basic troubleshooting steps. Strong communication and interpersonal skills. Ability to work both independently and in a team. Eagerness to learn new technologies and take initiative. Secondary Skills Performance Driven. Innovative. Attention to Detail.

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