252 Windows Os Jobs - Page 3

We are seeking a System Administrator to join our team. The ideal candidate will have a solid foundation in networking, Linux & Windows experience, and strong English communication skills. This role offers the opportunity to gain hands-on training in advanced monitoring tools, firewall management, and SSL certificate platforms. Primary Skills: Monitor network infrastructure and services to ensure uptime and performance. Respond to alerts and escalate issues as per defined procedures. Perform Linux & Windows system checks and log analysis. Work closely with senior engineers and customer teams for issue resolution. Maintain documentation related to network incidents, changes, and monitoring procedures. Participate in regular training sessions to develop skills in the following areas: BEST Monitoring Platform End User Troubleshooting Firewall Management IT Infra Security Incident Management DigiCert SSL Certificate Management Personal Qualities: Basic hands-on experience with Linux (any distribution). Basic hands-on experience with Windows OS s Strong understanding of networking fundamentals, including: TCP/IP, DNS, DHCP, Subnetting Routers, switches, firewalls (concepts) Network troubleshooting tools (ping, traceroute, netstat, etc) Strong analytical and problem-solving abilities. Willingness to learn and work in a customer-focused environment. Flexible to work in shifts (Eastern Time Zone) Preferred (Good to Have): Experience in using or exposure to any network monitoring tools. Basic understanding of firewall configurations and SSL certificates. Any certification such as CompTIA Network+, CCNA, or RHCSA is a plus.

SOFTWARE SYSTEM DESIGNER 2 THE ROLE: This is an exciting role in which you will have excellent exposure to all the latest AMD (Advanced Micro Devices) technologies . Imagine yourself as part of the team which will deliver our next generation of our products or automation for many of our reference solutions. This is a phenomenal opportunity to work in an outstanding company like AMD. THE PERSON: You are a self-starter who is able to achieve successful outcomes in a non-hierarchical environment. Detailed oriented , you have the ability to multitask through planning/organizing. You have excellent communication and presentation skills and a passion to push the limits of software on innovative platforms . KEY RESPONSIBILITIES: Possess fundamental knowledge in one specialized discipline. Define/develop/execute regression test models and track the results Driv e innovation in production software environment s Combine advanced software engineering skills with a drive to explore novel approaches to solve important problems in heterogeneous computing at the large scales Evaluate and review of existing processes and continuously strive to optimize the workflow PREFERRED EXPERIENCE: Bachelor s or Master s degree in Electronics Engineering, Computer Engineering, or a related field. 3 5 years of experience in audio driver validation or a similar role. Proficiency in scripting languages such as Python, PowerShell, or Bash. Hands-on experience with power measurement tools and methodologies. Strong understanding of MS WHQL testing processes and Windows driver certification. Familiarity with Windows OS internals and audio subsystem architecture. Excellent problem-solving skills and attention to detail. Strong communication and documentation skills. ACADEMIC CREDENTIALS: B achelors or Masters degree in Electrical Engineering, Mathematics, Computer Science, Engineering, or an equivalent #LI-SK4 Benefits offered are described: AMD benefits at a glance .

The IT Support Team Manager within Backbaud Corporate IT is a hybrid roe, providing eadership to direct reports and technica support, incuding compex troubeshooting and customer support for the companys endpoints. This roe is aso accountabe for managing oca vendors that service Backbaud. The roe coaborates cosey with the IT Support System Engineering teams to ensure exceent system support. What You Do Peope Management Responsibiities Coach and manage IT support staff on KPIs, customer focus, knowedge management, and reated activities. Provide deveopment opportunities for team members. Faciitate team meetings and training sessions. Manage performance reviews and provide constructive feedback. Foster a coaborative and positive team environment. Endpoint Support Assist with in-office support needs, incuding ive support requests (in-person, phone, and chat). Support for endpoints (Desktop environment, VDI, mobie devices). Hardware maintenance, instaation, troubeshooting, and evauation for use cases. Desktop software instaation and troubeshooting. Desktop image depoyment and maintenance. Configure, insta, maintain, and repair various endpoint products (PCs, MACs, scanners, printers, periphera devices). Mobie device management. Understanding of Microsoft Entra ID, Microsoft MFA, and physica authentication tokens (e.g., Yubikey technoogy). Experience in IT service management processes (Request Fufiment, Incident management, Change management). Endpoint Management Responsibiities Ensure compiance with Standard Operating Procedures (SOP) and Service Leve Agreements (SLA). Coordinate preventive maintenance and service programs for endpoint devices. Provide Service Desk escaation support. Anayze probem trends, determine root causes, and make recommendations to the team and management. Conduct compex troubeshooting and root cause anaysis. Knowedge Management Appy Knowedge Centered Soutions (KCS) methodoogy to daiy incident management. Create new knowedge base artices based on customer incidents. Edit and update current knowedge base artices. Coaborate with appication support to deveop new knowedge for the team. Other Skis: IT management experience with office moves or new office setups. Vendor management experience, interfacing with third-party vendors to ensure agreed-upon services are fufied. What you' bring 10 years reevant professiona experience, 5 years or more manageria experience In-depth knowedge of Windows OS and MS Office suite products. Experience with Appe operating systems and mobie devices. Experience with ServiceNow or other ticket tracking software. Soid experience in ITIL service management processes, with practica knowedge in Service Transition ifecyce processes. CertificationsA+, Net+ recognized. Must have experience managing 3rd party service deivery vendors. Abiity to work fexibe hours as required by business priorities Stay up to date on everything Backbaud, foow us on Linkedin, X, Instagram, Facebook and YouTube Backbaud is proud to be an equa opportunity empoyer and is committed to maintaining an incusive work environment. A quaified appicants wi receive consideration for empoyment without regard to race, coor, reigion, gender, gender identity or expression, sexua orientation, nationa origin, physica or menta disabiity, age, or veteran status or any other basis protected by federa, state, or oca aw.

DevSecOps Engineer III Description As our SDE III - DevSecOps , you will build and manage a secure cloud platform while ensuring seamless development, build and deployment capabilities. You will be responsible for the security assessment of infrastructure, database and applications, setting up processes and guidelines. You will work closely with DevOps, Architects and Developers and QA to build highly reliable and secure products on cloud. Responsibilities Participate in security reviews of new developments to ensure that released products comply with security requirements and industry best practice, Triage defects found and perform root cause analysis Actively participate in compliance audits, vulnerability reviews and assessments, Undertake and support penetration testing and system reviews/audits Lead Policy and Procedure development for systems security Coach team to write secure code, and develop/implement secure systems and processes Understand the Amazon identity management ecosystem holistically and create a secure infrastructure, Enforce compliance with IAM principals including least privilege access, password management, Audit logging, RBAC, deploy and maintain password management, user account lifecycle, certificate management and system authentication solutions Engage with stakeholders and interested parties to ensure compliance, security and operational/functional requirements are met Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability Design a secure application release automation process to make security an integral part of the CI/CD pipelines. Identify security tools and lead operationalization of solutions from POC to Production improve Web App Firewalls (WAF), Ensure early Identification of intrusion & attacks and implement countermeasures Implement security measures that monitor and protect sensitive data and systems from infiltration and cyber-attacks. Work with cloud providers to obtain understanding of security controls, ensure controls are leveraged Monitor security event of runtime environments, e.g. intrusion detection, API threat prevention, container runtime security Monitor system logs, SIEM tools and network traffic for unusual or suspicious activity Maintain an understanding of the latest cyber-security threats and implement best practices for protection. Act as a first-responder for security-related incidents. Requirements Overall 5+ years of relevant experience Bachelors degree in Computer Science or a related technical discipline, or equivalent practical experience. Solid understanding of Amazon Web Services (AWS) including VPC, ELB, IAM, KMS, EC2, S3, CloudTrail, CloudFormation, CloudWatch, Cloud HSM, AWS Encryption SDK, RDS, ELB, AWS Route 53, CloudFront, SNS Understanding of security frameworks and standards like OWASP & NIST, Solid understanding of security protocols, cryptography, authentication, authorization Good understanding of Linux and Windows OS, TCP/IP protocol stack and networking fundamentals, and security principles at all layers of the OSI stack Experience with API security, AWS cloud security, container security, network security, cryptography, PKI, certificate management, Experience in CI/CD Tools Including Git, Jenkins, Ansible, or similar Knowledge and experience in web application security testing, vulnerability assessment, penetration testing, and generating reports using tools like Burp Suite, Paros, AppScan, Wireshark, Nmap, and Nessus. Experience in designing cloud-native security architectures applying defense in-depth strategies Advanced Expertise in at least one scripting language, Shell scripting, and AWS CLI Expert knowledge of container security (Docker/Kubernetes), Container security tools such as Twistlock and Aquatic Experience with third-party cloud security tools Experience with tooling and systems for a build, infrastructure automation, and monitoring Extensive experience in information security and risk management

The Analyst assists in all aspects of computer support for MRO employees, with a focus on troubleshooting and resolving issues both locally and remotely via the phone and remote sessions. Also hands on expertise in Windows/Linux Server Administration. TASKS AND RESPONSIBILITIES: 1. General Serving as the first point of contact for customers seeking technical assistance over the phone or email Utilize the JIRA Service Desk Portal to document cases Monitor ticket activity to ensure tickets are being worked and resolved in a timely fashion with accurate and detailed information 2. PC/User Administration Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Assign users and computers to proper groups in Active Directory Create multiple accounts for user community 3. Operational Support Work with Desktop Support and Application Support for support related items Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately Document processes and procedures 4.Performs other duties as assigned SKILLS|EXPERIENCE: 1-3 years in a Help Desk, desktop support, or application support role Excels in customer service and is detail oriented with excellent verbal, written, interpersonal, and presentation skills Effective problem-solving skills Knowledge of Windows OS, Active Directory, Exchange email administration, Salesforce, SharePoint and Office 365 suite Familiarity with Google Suite Working understanding of TCP/IP networking and network devices Ability to thrive on a small team in a fast-paced environment Associates degree and/or equivalent work experience along with a high school diploma (or equivalent) is required Certifications a plus (A+, MCP, etc.) Technical/Domain Skills: Microsoft Intune Administration, Windows Administration, Laptop administrations, Office 365, MS Entra, Office 365 Admin Center, Active Directory, Genesis Soft-Phone, Education (Required): BE B. Tech, MCA Preferred Full Time Technical Diploma Work Experience (Required): 1 to 3 years

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk Skills - Windows Troubleshooting/MS Exchange/O365 CTC-Upto 4 LPA + Variables 24/7 shifts -WFO Both side cab 5 days working Contact- Jyoti [9784183889]

Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations to fully understand user issues, employing effective probing techniques. Problem Solving: Provide accurate information and solutions for client software products or services. Offer alternative solutions when necessary, guiding users through the resolution process. Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem. Post-Resolution Follow-Up: Ensure customer satisfaction by following up and updating customer status before case closure. Client and Operational Responsibilities: Coordinate with team leaders and managers for guidance on escalated cases. Follow team-internal and external processes and procedures. Record detailed events and problem resolutions in system logs. Forward customer feedback and suggestions to the appropriate internal team. Suggest improvements to processes and knowledge resources. Participate actively in team meetings and maintain effective communication with internal teams. Participate actively in up-skilling and training sessions Requirements: Experience with any kind of support ticketing system Tech-savvy with knowledge of computer operating systems, software and hardware, networking. Preferred experience with any scripting language or basic understanding of API. Excellent written and verbal communication skills in English. Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable Degree in a relevant field preferred. Proficient with Microsoft Office, Google Sheets, and other business software. Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement. Additional Information: Opportunity for long-term growth and additional responsibilities within the organization.

Our primary skill is Windows Should have experience in OS Image Creation, deployment & testing Should have experience in customization of OS for a specific SBC Building windows embedded standard images for Windows Embedded Standard 8 (WES8), windows 10 OS with the security patches Should have work OS standardization. Knowledge on cyber security Secondary Skill SW development experience with C# & WPF, C++, .net Core, Javascript, Ruby on Rails programming Languages Software development tools: Azure Devops, Visual Studio, agile tools Should have Power shell scripting or Batch file scriptingRole & responsibilities

Role- Technical process associate Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. Do you enjoy solving challenging problems using the latest technologies within a great teamIs knowing your work will be highly visible and mission critical a key component for the next step in your careerAt JumpCloud, we re looking for best-in-class talent to help define the future of modern identity and device management from the ground up. About the role: JumpCloud is looking for an experienced Software Engineer to join an engineering team focusing on various applications, services running on Windows, Mac or Linux machines/servers, their interaction with the OS/kernel and working with back end services that these applications/services interact with. Device Management services are key parts of the entire JumpCloud product portfolio. Along with our Identity and Directory services, Device Management provides the foundation for our solutions, both cloud and device based. This team s work will make using JumpCloud easier and frictionless for the management of the fleet of devices while providing a very high level of security. What you ll be doing: Primarily working with Go, along with Swift, C#, C++, and Node.js for cross-platform applications on Windows, macOS, and Linux. Gaining or utilizing expertise in areas like Windows services, kernels, Event Loggers, Mac Launch daemons, and macOS internals. Collaborating with architects, UX designers, and DevOps to ensure our systems are highly available, scalable, and deliver exceptional user experiences. Working within a Scrum framework to drive agile development. Learning and working with mTLS protocols and related security concepts. Prior experience in these areas is a plus. Using OAuth/OIDC flows for secure user authentication and service access. Writing Unit test cases, Functional test cases, acceptance tests along with automating these test cases. Contributing to the future of our Device Management services by participating in strategic planning and scoping sessions with product managers. Embodying our core values: building strong connections, thinking big, and striving to improve by 1% every day. We re looking for: 5-10 years experience developing MAC, Windows, or Linux applications (including integration with third-party applications) in a variety of programming languages like Swift, Node JS, C Sharp, C++ and Golang. Experience in one of them is a must. Experience using one of the public cloud providers (AWS, GCP or Azure) with CI/CD pipelines (preferably Github Action) to build, test and deploy. Willingness to mentor junior members of the team. Bonus points if you have experience with Services, event logger, Kernel in Windows OS and/or Launch demon, app hosting in Mac #LI-MS1 Where you ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts dont go unaddressed. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud One of JumpClouds three core values is to Build Connections. To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.

Job Description:- Key Responsibilities Coordinate and execute manual deployment of application builds in various environments. Review and understand deployment documentation including version release notes and configuration files. Copy, extract, and configure files manually in IIS / Windows / Linux-based environments. Monitor and troubleshoot deployment issues, ensuring rollback plans are in place. Maintain deployment logs and version control records. Communicate deployment status clearly to stakeholders and escalate issues as needed. Manage database changes including executing SQL scripts and data migrations. Work with source control (e.g., Git, SVN) to fetch builds and version releases. Coordinate with QA and developers for post-deployment validation. Follow security and compliance standards in deployments (especially in production). Configure SQL Reporting server SQL server Installation. Required Skills & Experience 2+ years of experience in manual deployment of .NET/Java applications. Solid understanding of Windows Server, IIS, folder permissions, and related infrastructure. Experience with SQL Server / MySQL executing scripts and backups. Ability to read basic code to troubleshoot config issues (web.config, .env, JSON, etc.). Familiar with network concepts, firewalls, and basic PowerShell/Batch scripting. Strong problem-solving and analytical skills. Ability to document processes and maintain accurate records. Flexible for after-hours deployment if needed. Preferred Skills (Bonus) Experience in deployment of legacy ASP.NET 4.0 / VB.NET applications. Familiarity with CI/CD tools like Jenkins, GitHub Actions (even if manual process is followed). Knowledge of ticketing tools like JIRA, ServiceNow, Freshdesk for release coordination. Understanding of version control systems. Education Bachelor's degree in Computer Science, IT, or related field Relevant certifications (optional): ITIL Foundation, MCSA, etc. Mob: +91-9892371246 Email: ruchi@avaniconsulting.com

https://zrec.in/ai3DV?source=CareerSite

Technical Skills Operating Systems: Proficiency in Windows (7/10/11), macOS, and Linux (basic knowledge). Troubleshooting OS issues, updates, and performance. Hardware Support: Diagnosing and replacing faulty hardware (RAM, HDD/SSD, motherboards, peripherals). Printer and scanner installation and support. Software Installation & Troubleshooting: Microsoft Office, antivirus, remote tools, enterprise apps. Installation, patching, and configuration. Networking Basics: Understanding of TCP/IP, DNS, DHCP, LAN/WAN. Basic router/switch configuration and IP troubleshooting. Active Directory & User Management: Password resets, user account creation, group policies. Joining PCs to domains. Remote Support Tools: Experience with tools like TeamViewer, AnyDesk, RDP, LogMeIn. Ticketing Systems: Familiarity with systems like ServiceNow, Jira, Freshdesk, or Zendesk. Soft Skills Communication: Clear verbal and written communication with both technical and non-technical users. Problem Solving: Logical troubleshooting approach; ability to resolve issues under pressure. Customer Service: Patience, empathy, and professionalism while assisting users. Time Management: Prioritizing tasks effectively in a fast-paced environment. Team Collaboration: Working with IT admins, network teams, and other departments. Certifications (Bonus) CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Google IT Support Professional Certificate

Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Required Candidate profile Freshers with a degree in IT/CS or related field. Basic understanding of computer systems and hardware. Eager to learn and good communication is required. Only Male Freshers are eligible.

Required skill : Experience over 5 years on DevOps methodologies and tools, including CI/CD pipelines(like Jenkins, Git) Application migrations. Hands-on System management scripting languages ( Python, shell, Bash). Hands-on experience in AWS & Azure/GCP DevOps stack. AWS services (EC2, VPC, ELB, S3 Cloud Formation, Cloud Trail, Route 53 RDS, SQS etc..) Deep knowledge of Cloud Security and Application Security Concepts with prior experience in toolchains Good hands-on experience on tools Ansible, Docker, Kubernetes, Apache Kafka, SonarQube, etc. Advanced knowledge in Operating systems (Windows and various Linux distributions), Virtualization, Networking, Monitoring, Storage & security. Experience in multiple platform integrations. Working experience on DNS management. Should have strong fundamentals in IT Infrastructure related configurations. Understanding across AWS/Azure and cloud infrastructure components (server, storage, network, database, and applications) to deliver end-to-end Cloud Infrastructure engagements that includes assessment, design, deployment and migrations. Strong knowledge on relational databases, NoSQL databases and ETL operations. Experience in performing secure architecture review, DevSecOps pipeline build, Penetration Testing. Knowledge on security of data at rest and data in-transit. Experience in setting up web server configurations in different use cases.

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Greetings of the Day!!! We are scouting for the role of Software Engineer II to be associated with a Global IT Firm. Experience: 5+ Years Location: Pune Work Mode: Hybrid Timings: 2 PM to 11 PM Job Description: KEY DUTIES Design and implement assigned User Stories Diagnose and fix product defects within a project or supporting customers. Have basic knowledge for assigned HelpSystems product(s) or working toward obtaining basic knowledge of assigned product(s). Actively participate in all Agile ceremonies The ability and self-discipline to use self-training tools (e.g. LinkedIn Learning). Perform testing of defect fixes performed by other developers. Follow and help refine our development best practices and standards. Help identify and execute tasks to meet project deadlines. Comply with standards, version controls, and product release procedures. Work with technical writers to ensure product documentation on new features and changes are properly documented. Other duties as assigned The technical skills required for the developer roles that I gathered from the team are below C/C+ programming in Windows OS environment. Experience in kernel and user land on Windows Very good understanding of networking concepts - TCP/IP, UDP, SSL/TLS, IPSec, VPN Data structures and Algorithms BASIC QUALIFICATIONS Working knowledge of software life-cycle applications. Working knowledge of Agile/Scrum Project development methodology. A good working knowledge of the relevant programming language requirement for this role. Good communications skills both verbal and written. The ability to collaborate and work with on team are necessary. Best Regards, Vrunda B. | vrunda.birange@mappyresources.com

Greetings of the Day!!! We are scouting for the role of Software Engineer II to be associated with a Global IT Firm. Experience: 3+ Years Location: Pune Work Mode: Hybrid Timings: 2 PM to 11 PM Job Description: KEY DUTIES Design and implement assigned User Stories Diagnose and fix product defects within a project or supporting customers. Have basic knowledge for assigned HelpSystems product(s) or working toward obtaining basic knowledge of assigned product(s). Actively participate in all Agile ceremonies The ability and self-discipline to use self-training tools (e.g. LinkedIn Learning). Perform testing of defect fixes performed by other developers. Follow and help refine our development best practices and standards. Help identify and execute tasks to meet project deadlines. Comply with standards, version controls, and product release procedures. Work with technical writers to ensure product documentation on new features and changes are properly documented. Other duties as assigned The technical skills required for the developer roles that I gathered from the team are below C/C+ programming in Windows OS environment. Experience in kernel and user land on Windows Very good understanding of networking concepts - TCP/IP, UDP, SSL/TLS, IPSec, VPN Data structures and Algorithms BASIC QUALIFICATIONS Working knowledge of software life-cycle applications. Working knowledge of Agile/Scrum Project development methodology. A good working knowledge of the relevant programming language requirement for this role. Good communications skills both verbal and written. The ability to collaborate and work with on team are necessary. Best Regards, Mahek M. | mahek.mehta@mappyresources.com

Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The team This position is responsible for providing desktop support services primarily to end users in (Pune) and, secondarily, provide remote support to end users within (select region, AMER, APAC and EMEA). This position will be based out of the Hitachi Vantara office, Pune, India. The candidate will be working with the existing team in performing varying degrees of problem determination, root cause analysis and resolution of desktop hardware and software problems. The candidate is responsible for making effective use of available technical resources and providing the service within established service levels. The candidate will be performing installs, moves, adds and changes (IMAC), data backup/restores, computer virus management, data migrations, and workstation refresh activities. The role Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot Macintosh and Windows end-user workstations, related hardware and software in order to deliver required desktop service levels. Assess the need for and implement performance upgrades to end user workstations, including the installation of these upgrades (for example memory). Collaborate with tier 3 support teams in Hitachi Vantara, Network / System administrators & Engineering. Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems. Work with the companys helpdesk on assigned problem/IMAC tickets. Answer to and perform IMAC requests as they are submitted through the service desk. Deploy software through SCCM, Microsoft Intune and JAMF. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Interface with third-party support and equipment vendors. Configure and maintain collaboration meeting rooms. Support mobile devices like phones and tablets (Android, Windows, Apple) Asset management. What youll bring Qualifications/Experience Degree in information technology, or related field (or equivalent experience). IT Desktop Support experience. (Depends on (junior / mid or senior role) Fluency in English (verbal/written) is required. Experience in Windows OS and Macintosh. (Depends on (junior / mid or senior role) Technical skills in supporting x86/x64 hardware platforms, ARM platforms (M1 chip Apple). Ability to quickly trouble-shoot and resolve problems. Experience working in an Active Directory environment including SCCM. (Depends on (junior / mid or senior role) Experience with desktop virtualization (e.g. Xen) preferred but not required. Concentrated focus on defect reduction and quality of services. Excellent customer relations and customer support skills. Experience working in a team-oriented, global, collaborative environment Prepared to travel to other countries as well About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-PN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

Company Name: Quick heal technologies LTD Work Location: Pune, Maharashtra, India Job Profile: Trainee Software Engineer / Trainee System admin Experience Required: Freshers Degree Required: BE/BTech/BCA/MCA Job Description for Campus Freshers Hiring: Quick Heal Technologies Limited is one of the leading providers of IT Security and Data Protection Solutions with a strong footprint in India and an evolving global presence. Quickheal a leading cybersecurity firm having product lines across Antivirus, EPS, Zero trust , Data privacy etc is looking for freshers for its IT department for various technology area. Candidates who are willing to make their career in Cyber security world and open to learn new technology, should apply to this position. To be successful as a trainee software engineer or trainee sysadmin, you should always be expanding your engineering knowledge and sharpening your communication skills. Outstanding candidates learn from their mentors, but also feel confident sharing their own ideas with the team. The idle candidate should possess a high degree of initiative and flexibility. He or she should have excellent spoken and written communication skills. Selected candidates will be given training on required technologies and will be put on the job training. After successful completion of 6 months of trainee program, you will be offered a permanent position subjected to your performance during the training period. The candidate should have knowledge in one or more below mentioned areas. Operating system concepts (Linux / Windows) Knowledge of Cloud technologies (Aws/Azure etc) knowledge in any database Knowledge of Web Services, Microservices and API. Programming language like C/C++, java , Python, Ansible etc Basic IT Infrastructure knowledge The available IT roles are as below. Network engineer IT Application support engineer ( SAP , CRM/CTI ) System administrator (Linux / Windows / VMware) Monitoring and observability DEVOPS SRE Backup and Storage If intertested please share your resume at banushree.c@quickheal.com Thanks&Regards Banushree

Provide technical support for desktops, laptops, and peripherals. Troubleshoot hardware/software issues. Ensure system uptime for end-users. Required Candidate profile Diploma/Graduate in IT/CS with strong knowledge about desktop support. Strong problem-solving skills and good communication. Only freshers are eligible to this role.

Job Title Technical Support Analyst (Hybrid) Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work. Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students lives. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Technology Support Analyst provides high quality and timely site based Personal Computing Technology, technical support on a variety of technical problems and issues. Persons in this job function proactively and reactively research, troubleshoot, install and resolve technical problems in a timely manner. The position requires an experienced and motivated individual with the ability to utilize their talents, skills, and abilities in a coordinated and consistent team effort. Key Job Responsibilities: Monitor and update the internal ticketing system for assigned tickets and assigned locations and/or projects. Assist the Technology Support Lead in performing report analysis and discussions to address ticketing performance issues and assignments. Install, upgrade and configure workstations to fulfill requests for hardware and software for new and existing users. Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by supervisor. Disseminate technical knowledge via ticketing system, conferences and written documentation to colleagues. Assist the Technology Lead in team meeting discussions and training sessions. Fulfill project-related tasks as assigned by supervisor. The Analyst will be assigned to co-lead projects to gain skills and knowledge with regard to project management. Manage time efficiently to ensure SLAs are met Follow the Emergency Non-Business Hours policy which may require Emergency site visits to locations after regular business hours. Must be willing and able to alter shift schedule as user support demands change or technical projects require. This may require evening or night shift work for various lengths of time. All Technical Support Technicians will take an on-call shift in a rotation, as required. Promote and adhere to departmental and organizational information security policies, standards and procedures. Perform other related duties incidental to the work described herein. Hybrid Schedule: 3 days remote / 2 days in office 30-day notification period preferred Minimum Qualifications: Bachelors Degree with a focus on Information Technology 3+ years of related experience 4 + years of desk-side technical support experience. Three or more years technical experience building and maintaining HP and Dell work station hardware, peripherals, HP printers and Windows Operating Systems. MCP or MCSE certification Windows OS (Desktop and server) - MAC a plus. Must have a thorough understanding of computers and troubleshooting techniques - quick learner and self-study. System: Symantec Ghost Imaging, LANdesk, SEP Anit-virus software suite, Active Directory, Group Policy, Windows Scripting, Server 2003/2008, Faronics Deep Freeze, Permissions and Security, WSUS, DHCP Proven experience with on-site troubleshooting of work station hardware, software, server and networking issues. Ability to install and configure equipment up to 50 lbs independently and up to 175 lbs with assistance of one or more engineers Strong customer service skills. Proficient in both written and oral communications Proven ability to work under stress and meet deadlines Proven attention to detail and organizational skills Organized, self-directed, customer-service mentality #LI-RS1 Location Bangalore, KA, India Additional Locations Employee Type Employee Job Functional Area Technical Support/Customer Service Business Unit 00091 Kaplan Higher ED At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here . Diversity Inclusion Statement : Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here . Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information. Kaplan is a drug-free workplace and complies with applicable laws.

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Job Overview We are seeking an experienced and proactive IT Support Engineer to join our team. The ideal candidate will provide expert-level technical support, manage system administration tasks, and contribute to IT projects and process improvements. You will play a key role in ensuring seamless IT operations, delivering outstanding support to end-users, and upholding security and compliance standards. Key Responsibilities Advanced Technical Support & Troubleshooting Deliver expert-level, timely, and efficient technical support to end-users and internal stakeholders via in-person, phone, email, and remote tools. Diagnose and resolve complex hardware (desktops, laptops, printers, mobile devices, servers), software, operating systems (Windows, macOS, Linux), and network connectivity issues. Perform root cause analysis for recurring incidents and implement preventative solutions. System Administration & Maintenance Administer and maintain user accounts, permissions, and groups in Active Directory, Azure AD, GSuite, or similar identity management systems. Manage and configure business applications (e.g., Microsoft 365, Google Workspace, Zoom). Assist with setup, configuration, and basic troubleshooting of network devices (routers, switches, Wi-Fi access points). Participate in deployment, configuration, and ongoing maintenance of corporate hardware and software assets. Manage AV setup and support. Process Improvement & Documentation Identify and implement opportunities to streamline IT support processes and enhance user experience. Develop and maintain technical documentation, knowledge base articles, and user guides. Contribute to IT policies, standards, and best practices. Utilize IT Service Management (ITSM) tools (e.g., Jira Service Desk) for efficient ticket management and reporting. Project Involvement & Collaboration Lead or contribute to IT projects such as system upgrades, software rollouts, hardware refreshes, and office moves. Collaborate with other IT teams (Network, Systems, Security) to resolve cross-functional issues. Train and onboard new employees on IT systems and best practices. Security & Compliance Enforce IT security policies and procedures, including antivirus, patch management, and data protection. Educate users on security best practices and phishing awareness. Assist in maintaining IT asset inventory and lifecycle management. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (or equivalent practical experience). Minimum 5 years of progressive experience in IT Support, Desktop Support, Help Desk Tier 2/3, or similar roles. Demonstrated expertise in: Microsoft Windows (10/11) and macOS. Microsoft Office 365 suite (Outlook, Word, Excel, SharePoint, Teams) and Google Workspace. Active Directory and/or Azure Active Directory management. Network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). Hardware diagnostics and repair. Remote support tools and techniques. Experience with ITSM platforms and ticketing systems (e.g., Jira Service Desk, ServiceNow). Scripting experience (PowerShell, Python) for automation is highly desirable. Relevant certifications (CompTIA A+, Network+, Security+, Microsoft 365 Certified: Modern Desktop Administrator Associate, etc.) are a significant advantage. Skills & Attributes Exceptional problem-solving and analytical skills; methodical approach to technical challenges. Excellent verbal and written communication; ability to explain technical concepts to non-technical users. Strong customer service orientation; patient, empathetic, and professional demeanor. Ability to work independently, prioritize tasks, and manage multiple requests in a fast-paced environment. Strong desire for continuous learning and staying updated with new technologies.