184 Webmethods Jobs - Page 4

Job type: Contract to Hire Job Description:- Web Methods Developer 1. Installation and Configuration: Setting up and configuring webMethods and other middleware instances as required by project teams 2. Automation: Creating automation scripts for routine support activities, such as installation and enabling/disabling adapters 3. Support and Troubleshooting: Providing support for development teams as a Subject Matter Expert (SME) on webMethods, and troubleshooting middleware issues 4. Security and Compliance: Ensuring that webMethods installations meet all security guidelines and control requirements 5. Documentation: Writing documentation for other administrators and participating in technical meetings to discuss plans and strategies 6. Middleware Administration: Performing basic administration support for other technologies like WebLogic, Apache, and Tomcat 7. Development and Integration: Reviewing and integrating application requirements, including functional, security, integration, performance, quality, and operations requirements.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : Oracle Siebel Configuration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve creating solutions that align with business needs and enhance application functionality. Roles & Responsibilities: Expected to perform independently. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop and implement Oracle Siebel Enterprise Application Integration solutions. Collaborate with team members to design and build applications. Troubleshoot and resolve application issues. Stay updated on industry trends and best practices. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI). Good To Have Skills: Experience with Oracle Siebel Configuration. Strong understanding of integration principles and practices. Knowledge of Oracle Siebel architecture and components. Experience in developing and implementing application integration solutions. Ability to analyze and troubleshoot application integration issues. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Enterprise Application Integration (eAI). A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : Oracle Siebel Configuration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions based on business requirements. Collaborate with cross-functional teams to ensure project success. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Enterprise Application Integration (eAI). Strong understanding of Oracle Siebel Configuration. Experience in developing and implementing software solutions. Knowledge of software development lifecycle. Familiarity with database management systems. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Enterprise Application Integration (eAI). This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Immediate Openings on Power Automate Senior Developer - Mumbai/Pune/Bangalore/ Hyderabad Contract Experience : 6+ Years Skill : Power Automate Senior Developer Location : Mumbai/Pune/Bangalore/Hyderabad Notice Period : Immediate Employment Mode : Contract Job Description Mandatory skills: Power apps, Power Automate, SharePoint , Dataverse , Custom connectors (SAP connectors Mandatory), Api connectors and integration , Having Design and development exp Power app and power automate apps.

Job Description Summary: This Job Description applies to Developer: Applications, BaaN, Flex Flow, RedPrairie, webMethods, MuleSoft, and NET SQL. The Developer, Applications will be based in Chennai reporting to Manager In this role, you will be In-charge of ensuring continuity of IT systems by providing the planning, technical business, and project coordination necessary to implement, architects, designs, builds, tests, implement, develops software and resolve technical business solutions that automate specific business processes. Responsibilities: Develop business solutions by working with required stakeholders to develop the strategy for implementation. Ensure product is complete and attain customer s requirements along with functions properly Solution testing / QA prior to turnover to other teams for testing and user sign off. Partner with business stakeholders to evaluate & select appropriate technology vendor and/or applications to meet business needs. Work closely with server or database administration for any server/database migration, operating system upgrade to ensure all applications are running smoothly without impacting company day to day operation. Troubleshoot and research of codes to find causes of errors and revise programs Work hand in hand with database administrator to fine tune on database performance to optimize the performance of database and application. Consult with engineering staffs to evaluate and develop software-machine interfaces Consult with application security team and fix the application security breaches Contributes closely with solution architect on the entire development process Maintain and upgrade existing systems. Research on fancy UI components and use in systems. Research on new technologies and incorporate in system solutions. Write and maintain documentation to describe program development, rationale, coding, testing changes, and corrections. Researches and evaluates software and hardware to assist in programming or to use as program platforms. Converts designs and specifications into computer code. Designs and codes screen layouts, graphical user interfaces, printed outputs and interfaces with other systems. Compiles code into programs and corrects errors detected in compile process. Creates and runs unit/integration/system test for automated execution to find errors on earlier implementation phases and confirm programs meets specifications Research codes to find causes of errors and revises programs. Assists for UAT (User Acceptance Test). Writes and maintains technical documentation to describe program development, rationale, coding, testing, changes, and corrections. Writes documentation or reviews documentation written by others that describes installation and operating procedures. Provides technical assistance by answering to inquiries regarding errors, problems or questions with program. Trains end users or technical hold up staff to use programs. Conduct presentations of technical information concerning specific projects or schedules. Installs and tests upgrades of externally developed application components Plans and prepares technical reports, memorandum and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May Prepare time and cost estimates for completing projects. May review project proposal or plan to choose timeframe, funding requirements and procedures for accomplishing project goals. Troubleshooting and provide solutions for business critical P1 incidents if any. Consults with client Business System Specialist and other internal stakeholders to prototype, refine, test and debug programs to attain client approval. Qualifications: Typically requires a Bachelor s degree or equivalent systems experience. Typically requires a minimum of 5+ years systems experience. Requires some knowledge of application development, procedures, utilities and job control languages is preferred. Demonstrates operations and technical skills and understanding of Flex s functional standards. Demonstrates a general knowledge of functional concepts and a rudimentary understanding of Flex policies and procedures. Has awareness of the functional impact upon work processes and other functions. Use of the following tools may be required: Office Skills: typing, telephones, computer languages, word processor, spreadsheet (PC), software, computer trouble shooting. Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. May be required to display project leadership. Able to work in teams using Software Control Repository tools (TFS, Git). Able to understand Object Oriented Programming and SOLID principles. Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas. Be able to break-down complex development activities in small manageable and atomic tasks. Understand the full Software Development Life Cycle (SDLC) and the deliverable of each phase. Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

MuleSoft Lead Developer / Senior Developer 10+ Years Key Responsibilities 7-10 years of industry experience with at least 10 years in Integration Technologies with a minimum of 5 + years of Mulesoft Integration Professional - A Mulesoft Certified Integration Architect personnel, also a Platform Architect, should have worked as a Solution Design Specialist Experience should cut across Middleware platforms - WebMethods to MuleSoft Anypoint Platform MuleSoft Specific experience Mule ESB, RAML, MEL, DW, API Led, Any point MQ, DataWeave Operators, Any point studio, Any point platform, DevOps: GitHub Actions Hands-on work experience on MuleSoft Anypoint Platform, API Integration and Microservices, Data Integration, Salesforce Must have hands-on experience in planning, architecture, design, and development of applications, API, Webservices, and Integration using Mule ESB, JAVA J2EE, and SFTP Connectors Delivery Methods - MUST know Agile Development methodology (Scrum). Must have worked on Struts, Springs, Hibernate, AJAX, REST, JPA Has good knowledge in the software design, OOPs and good guidelines as well Customer stakeholder management Establishing industry best practices and process improvements Job Benefits Competitive pay package and compensation plan. Opportunity to work with a leading AI-first CRM solutions provider and contribute to the success of our clients.

Responsibilities : About Lexmark: Founded in 1991 and headquartered in Lexington, Kentucky, Lexmark is recognized as a global leader in print hardware, service, software solutions and security by many of the technology industry’s leading market analyst firms. Lexmark creates cloud-enabled imaging and IoT solutions that help customers in more than 170 countries worldwide quickly realize business outcomes. Lexmark’s digital transformation objectives accelerate business transformation, turning information into insights, data into decisions, and analytics into action. Lexmark India, located in Kolkata, is one of the research and development centers of Lexmark International Inc. The India team works on cutting edge technologies & domains like cloud, AI/ML, Data science, IoT, Cyber security on creating innovative solutions for our customers and helping them minimize the cost and IT burden in providing a secure, reliable, and productive print and imaging environment. At our core, we are a technology company – deeply committed to building our own R&D capabilities, leveraging emerging technologies and partnerships to bring together a library of intellectual property that can add value to our customer's business. Caring for our communities and creating growth opportunities by investing in talent are woven into our culture. It’s how we care, grow, and win together. Job Description/Responsibilities: The candidate will work in Global IT as a Senior Data Integration Engineer will be responsible for collaborating with global business users and other IT teams. The candidate is expected to understand key business objectives and IT delivery capabilities to provide fully integrated solutions in cloud Platform. The candidate will take the lead in technical designs, and developing solutions, while working with another IT development in this area. Qualification: BE/ME/MCA with 7+ Years in IT Experience. Must Have Skills/Skill Requirement: Design and architect integration solutions to connect various enterprise applications, systems, and databases. Develop and implement integration workflows, APIs, and data pipelines to enable smooth communication and data exchange between different applications. Utilize Azure Integration Services such as Azure Logic Apps, Azure Functions, Azure Service Bus, Azure API Management, and Azure Event Grid to build robust integration solutions. Collaborate with cross-functional teams including application developers, business analysts, and infrastructure specialists to gather requirements and ensure successful implementation of integration projects. Configure and manage Azure resources for integration, including provisioning and scaling of services as per project requirements. Perform troubleshooting, debugging, and performance tuning of integration solutions to ensure optimal functionality and reliability. Ensure compliance with security standards, data privacy regulations, and industry best practices in all integration projects. Proven experience in enterprise application integration, with expertise in designing and implementing integration solutions using middleware platforms, APIs, and messaging protocols. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex integration issues and optimize performance. Proficiency in one or more Application Integration platforms, including MuleSoft, webMethods, Tibco, Kafka, Apache Camel, among others. Familiarity with B2B standards, REST Services, integration architectures, and application adapters Strong knowledge of Azure cloud services, particularly Azure Integration Services and related technologies. Strong programming skills in languages such as C#, Python, Java etc. Familiarity with DevOps practices and tools for continuous integration and deployment (CI/CD) pipelines. Good Communication and Documentation abilities Azure certifications preferred. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. Show more Show less

Responsibilities: To be able to gather the integration requirements and requirements analysis and service design Prepare the Interface and design specifications Development of API (REST/SOAP/..), Services ( Flow/Java/..), adapter services, transformations, mapping , implement business logic and unit testing Conduct support for SIT & UAT and troubleshoot and bug fixing Perform code migration to higher environments using webMethods Deployer and/or ABE and automated deployment and prepare migration checklist Production Standby & Support Disaster Recovery Testing Support Requirements: At least 4-6 years relevant experience Willing to work overseas Have experience in below skillsets: webMethods API and Integration Develoment Services webMethods API, Integration, MWS and UM installation WM IS v10.x, APIM, UM, TC, JDBC, SOAP/REST Webserices, Designer, Deployer and knowledge on SQL & PL/SQL will be a plus Job Type: Contractual / Temporary Contract length: 12 months Pay: Up to ₹2,000,000.00 per year Benefits: Health insurance Schedule: Monday to Friday Application Question(s): Are you open to relocate to Malaysia? Experience: Webmethod: 4 years (Preferred)

Job Description Summary: This Job Description applies to Developer: Applications, BaaN, Flex Flow, RedPrairie, webMethods, MuleSoft, and NET SQL The Developer, Applications will be based in Coimbatore , reporting to Manager In this role, you will be In-charge of ensuring continuity of IT systems by providing the planning, technical business, and project coordination necessary to implement, architects, designs, builds, tests, implement, develops software and resolve technical business solutions that automate specific business processes. Responsibilities: Develop business solutions by working with required stakeholders to develop the strategy for implementation. Ensure product is complete and attain customer s requirements along with functions properly Solution testing / QA prior to turnover to other teams for testing and user sign off. Partner with business stakeholders to evaluate & select appropriate technology vendor and/or applications to meet business needs. Work closely with server or database administration for any server/database migration, operating system upgrade to ensure all applications are running smoothly without impacting company day to day operation. Troubleshoot and research of codes to find causes of errors and revise programs Work hand in hand with database administrator to fine tune on database performance to optimize the performance of database and application. Consult with engineering staffs to evaluate and develop software-machine interfaces Consult with application security team and fix the application security breaches Contributes closely with solution architect on the entire development process Maintain and upgrade existing systems. Research on fancy UI components and use in systems. Research on new technologies and incorporate in system solutions. Write and maintain documentation to describe program development, rationale, coding, testing changes, and corrections. Researches and evaluates software and hardware to assist in programming or to use as program platforms. Converts designs and specifications into computer code. Designs and codes screen layouts, graphical user interfaces, printed outputs and interfaces with other systems. Compiles code into programs and corrects errors detected in compile process. Creates and runs unit/integration/system test for automated execution to find errors on earlier implementation phases and confirm programs meets specifications Research codes to find causes of errors and revises programs. Assists for UAT (User Acceptance Test). Writes and maintains technical documentation to describe program development, rationale, coding, testing, changes, and corrections. Writes documentation or reviews documentation written by others that describes installation and operating procedures. Provides technical assistance by answering to inquiries regarding errors, problems or questions with program. Trains end users or technical hold up staff to use programs. Conduct presentations of technical information concerning specific projects or schedules. Installs and tests upgrades of externally developed application components Plans and prepares technical reports, memorandum and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May Prepare time and cost estimates for completing projects. May review project proposal or plan to choose timeframe, funding requirements and procedures for accomplishing project goals. Troubleshooting and provide solutions for business critical P1 incidents if any. Consults with client Business System Specialist and other internal stakeholders to prototype, refine, test and debug programs to attain client approval. Qualifications: Typically requires a Bachelor s degree or equivalent systems experience. Typically requires 1-3 years of systems experience. Requires some knowledge of application development, procedures, utilities and job control languages is preferred. Demonstrates operations and technical skills and understanding of Flex s functional standards. Demonstrates a general knowledge of functional concepts and a rudimentary understanding of Flex policies and procedures. Has awareness of the functional impact upon work processes and other functions. Use of the following tools may be required: Office Skills: typing, telephones, computer languages, word processor, spreadsheet (PC), software, computer trouble shooting. Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. May be required to display project leadership. Able to work in teams using Software Control Repository tools (TFS, Git). Able to understand Object Oriented Programming and SOLID principles. Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: WebMethods. Experience: 3-5 Years.

Country/Region: IN Requisition ID: 25964 Work Model: Position Type: Salary Range: Location: INDIA - HYDERABAD - BIRLASOFT OFFICE Title: Architect Description: Area(s) of responsibility Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Mandatory Skills: 12-15 years of experience in designing and implementing B2B integration solutions, with a strong focus on the WebMethods platform. Experience in working on Hybrid webMethods hybrid architecture (WebMethods On-Premise and WebMethods IO) Proven experience in client-facing roles, including requirements gathering, solution presentation, and stakeholder management. Deep understanding of WebMethods architecture, including Integration Server, Trading Networks, Broker/Universal Messaging, and API Gateway. Strong knowledge of B2B integration concepts, EDI standards (ANSI X12, EDIFACT), communication protocols (AS2, SFTP, HTTP/S), and security protocols.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description Summary: This Job Description applies to Developer: Applications, BaaN, Flex Flow, RedPrairie, webMethods, MuleSoft, and NET SQL. The “Developer, Applications” will be based in Chennai reporting to Manager In this role, you will be In-charge of ensuring continuity of IT systems by providing the planning, technical business, and project coordination necessary to implement, architects, designs, builds, tests, implement, develops software and resolve technical business solutions that automate specific business processes. Responsibilities: Develop business solutions by working with required stakeholders to develop the strategy for implementation. Ensure product is complete and attain customer’s requirements along with functions properly Solution testing / QA prior to turnover to other teams for testing and user sign off. Partner with business stakeholders to evaluate & select appropriate technology vendor and/or applications to meet business needs. Work closely with server or database administration for any server/database migration, operating system upgrade to ensure all applications are running smoothly without impacting company day to day operation. Troubleshoot and research of codes to find causes of errors and revise programs Work hand in hand with database administrator to fine tune on database performance to optimize the performance of database and application. Consult with engineering staffs to evaluate and develop software-machine interfaces Consult with application security team and fix the application security breaches Contributes closely with solution architect on the entire development process Maintain and upgrade existing systems. Research on fancy UI components and use in systems. Research on new technologies and incorporate in system solutions. Write and maintain documentation to describe program development, rationale, coding, testing changes, and corrections. Researches and evaluates software and hardware to assist in programming or to use as program platforms. Converts designs and specifications into computer code. Designs and codes screen layouts, graphical user interfaces, printed outputs and interfaces with other systems. Compiles code into programs and corrects errors detected in compile process. Creates and runs unit/integration/system test for automated execution to find errors on earlier implementation phases and confirm programs meets specifications Research codes to find causes of errors and revises programs. Assists for UAT (User Acceptance Test). Writes and maintains technical documentation to describe program development, rationale, coding, testing, changes, and corrections. Writes documentation or reviews documentation written by others that describes installation and operating procedures. Provides technical assistance by answering to inquiries regarding errors, problems or questions with program. Trains end users or technical hold up staff to use programs. Conduct presentations of technical information concerning specific projects or schedules. Installs and tests upgrades of externally developed application components Plans and prepares technical reports, memorandum and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May Prepare time and cost estimates for completing projects. May review project proposal or plan to choose timeframe, funding requirements and procedures for accomplishing project goals. Troubleshooting and provide solutions for business critical P1 incidents if any. Consults with client Business System Specialist and other internal stakeholders to prototype, refine, test and debug programs to attain client approval. Qualifications: Typically requires a Bachelor’s degree or equivalent systems experience. Typically requires a minimum of 5+ years systems experience. Requires some knowledge of application development, procedures, utilities and job control languages is preferred. Demonstrates operations and technical skills and understanding of Flex’s functional standards. Demonstrates a general knowledge of functional concepts and a rudimentary understanding of Flex policies and procedures. Has awareness of the functional impact upon work processes and other functions. Use of the following tools may be required: Office Skills: typing, telephones, computer languages, word processor, spreadsheet (PC), software, computer trouble shooting. Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. May be required to display project leadership. Able to work in teams using Software Control Repository tools (TFS, Git). Able to understand Object Oriented Programming and SOLID principles. Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas. Be able to break-down complex development activities in small manageable and atomic tasks. Understand the full Software Development Life Cycle (SDLC) and the deliverable of each phase. Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description Summary: This Job Description applies to Developer: Applications, BaaN, Flex Flow, RedPrairie, webMethods, MuleSoft, and NET SQL The “Developer, Applications” will be based in Coimbatore, reporting to Manager In this role, you will be In-charge of ensuring continuity of IT systems by providing the planning, technical business, and project coordination necessary to implement, architects, designs, builds, tests, implement, develops software and resolve technical business solutions that automate specific business processes. Responsibilities: Develop business solutions by working with required stakeholders to develop the strategy for implementation. Ensure product is complete and attain customer’s requirements along with functions properly Solution testing / QA prior to turnover to other teams for testing and user sign off. Partner with business stakeholders to evaluate & select appropriate technology vendor and/or applications to meet business needs. Work closely with server or database administration for any server/database migration, operating system upgrade to ensure all applications are running smoothly without impacting company day to day operation. Troubleshoot and research of codes to find causes of errors and revise programs Work hand in hand with database administrator to fine tune on database performance to optimize the performance of database and application. Consult with engineering staffs to evaluate and develop software-machine interfaces Consult with application security team and fix the application security breaches Contributes closely with solution architect on the entire development process Maintain and upgrade existing systems. Research on fancy UI components and use in systems. Research on new technologies and incorporate in system solutions. Write and maintain documentation to describe program development, rationale, coding, testing changes, and corrections. Researches and evaluates software and hardware to assist in programming or to use as program platforms. Converts designs and specifications into computer code. Designs and codes screen layouts, graphical user interfaces, printed outputs and interfaces with other systems. Compiles code into programs and corrects errors detected in compile process. Creates and runs unit/integration/system test for automated execution to find errors on earlier implementation phases and confirm programs meets specifications Research codes to find causes of errors and revises programs. Assists for UAT (User Acceptance Test). Writes and maintains technical documentation to describe program development, rationale, coding, testing, changes, and corrections. Writes documentation or reviews documentation written by others that describes installation and operating procedures. Provides technical assistance by answering to inquiries regarding errors, problems or questions with program. Trains end users or technical hold up staff to use programs. Conduct presentations of technical information concerning specific projects or schedules. Installs and tests upgrades of externally developed application components Plans and prepares technical reports, memorandum and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May Prepare time and cost estimates for completing projects. May review project proposal or plan to choose timeframe, funding requirements and procedures for accomplishing project goals. Troubleshooting and provide solutions for business critical P1 incidents if any. Consults with client Business System Specialist and other internal stakeholders to prototype, refine, test and debug programs to attain client approval. Qualifications: Typically requires a Bachelor’s degree or equivalent systems experience. Typically requires 1-3 years of systems experience. Requires some knowledge of application development, procedures, utilities and job control languages is preferred. Demonstrates operations and technical skills and understanding of Flex’s functional standards. Demonstrates a general knowledge of functional concepts and a rudimentary understanding of Flex policies and procedures. Has awareness of the functional impact upon work processes and other functions. Use of the following tools may be required: Office Skills: typing, telephones, computer languages, word processor, spreadsheet (PC), software, computer trouble shooting. Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. May be required to display project leadership. Able to work in teams using Software Control Repository tools (TFS, Git). Able to understand Object Oriented Programming and SOLID principles. Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Summary: This Job Description applies to Developer: Applications, BaaN, Flex Flow, RedPrairie, webMethods, MuleSoft, and NET SQL. The “ Developer, Applications ” will be based in Chennai reporting to Manager In this role, you will be In-charge of ensuring continuity of IT systems by providing the planning, technical business, and project coordination necessary to implement, architects, designs, builds, tests, implement, develops software and resolve technical business solutions that automate specific business processes. Responsibilities: Develop business solutions by working with required stakeholders to develop the strategy for implementation. Ensure product is complete and attain customer’s requirements along with functions properly Solution testing / QA prior to turnover to other teams for testing and user sign off. Partner with business stakeholders to evaluate & select appropriate technology vendor and/or applications to meet business needs. Work closely with server or database administration for any server/database migration, operating system upgrade to ensure all applications are running smoothly without impacting company day to day operation. Troubleshoot and research of codes to find causes of errors and revise programs Work hand in hand with database administrator to fine tune on database performance to optimize the performance of database and application. Consult with engineering staffs to evaluate and develop software-machine interfaces Consult with application security team and fix the application security breaches Contributes closely with solution architect on the entire development process Maintain and upgrade existing systems. Research on fancy UI components and use in systems. Research on new technologies and incorporate in system solutions. Write and maintain documentation to describe program development, rationale, coding, testing changes, and corrections. Researches and evaluates software and hardware to assist in programming or to use as program platforms. Converts designs and specifications into computer code. Designs and codes screen layouts, graphical user interfaces, printed outputs and interfaces with other systems. Compiles code into programs and corrects errors detected in compile process. Creates and runs unit/integration/system test for automated execution to find errors on earlier implementation phases and confirm programs meets specifications Research codes to find causes of errors and revises programs. Assists for UAT (User Acceptance Test). Writes and maintains technical documentation to describe program development, rationale, coding, testing, changes, and corrections. Writes documentation or reviews documentation written by others that describes installation and operating procedures. Provides technical assistance by answering to inquiries regarding errors, problems or questions with program. Trains end users or technical hold up staff to use programs. Conduct presentations of technical information concerning specific projects or schedules. Installs and tests upgrades of externally developed application components Plans and prepares technical reports, memorandum and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May Prepare time and cost estimates for completing projects. May review project proposal or plan to choose timeframe, funding requirements and procedures for accomplishing project goals. Troubleshooting and provide solutions for business critical P1 incidents if any. Consults with client Business System Specialist and other internal stakeholders to prototype, refine, test and debug programs to attain client approval. Qualifications: Typically requires a Bachelor’s degree or equivalent systems experience. Typically requires a minimum of 5+ years systems experience. Requires some knowledge of application development, procedures, utilities and job control languages is preferred. Demonstrates operations and technical skills and understanding of Flex’s functional standards. Demonstrates a general knowledge of functional concepts and a rudimentary understanding of Flex policies and procedures. Has awareness of the functional impact upon work processes and other functions. Use of the following tools may be required: Office Skills: typing, telephones, computer languages, word processor, spreadsheet (PC), software, computer trouble shooting. Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. May be required to display project leadership. Able to work in teams using Software Control Repository tools (TFS, Git). Able to understand Object Oriented Programming and SOLID principles. Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas. Be able to break-down complex development activities in small manageable and atomic tasks. Understand the full Software Development Life Cycle (SDLC) and the deliverable of each phase. Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. -Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

Area(s) of responsibility Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Mandatory Skills 12-15 years of experience in designing and implementing B2B integration solutions, with a strong focus on the WebMethods platform. Experience in working on Hybrid webMethods hybrid architecture (WebMethods On-Premise and WebMethods IO) Proven experience in client-facing roles, including requirements gathering, solution presentation, and stakeholder management. Deep understanding of WebMethods architecture, including Integration Server, Trading Networks, Broker/Universal Messaging, and API Gateway. Strong knowledge of B2B integration concepts, EDI standards (ANSI X12, EDIFACT), communication protocols (AS2, SFTP, HTTP/S), and security protocols. Show more Show less

INDORE,Madhya Pradesh,India Vollzeit Unbefristet Global Business Services DHL INFORMATION SERVICES (INDIA) LLP Senior Application Support Specialist Your IT Future, Delivered. Senior Application Support Specialist With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our EXP PUD & Clearance team is continuously expanding. No matter your level of Application Support proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #SAG Webmethods #plex #OracleDB Grow together. Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key. For any issues related to telecommunication/security systems within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing and implementing all necessary changes to production security devices in all IT Services Data Centers and premises, providing global availability to key DHL Group services. Last but not least, security technologies associated with Firewalls, Load Balancers, VPNs, Proxies, Azure and Google Cloud are all in your support league. Ready to embark on the journey? Here’s what we are looking for: As a Senior Application Support Specialist, having SAG Webmethods Administration is a huge plus. Very good knowledge of OracleDB, shell scripting and networking will also be an integral part of this role. You are a technology aficionado, therefore you have a good understanding of Openshift, plex. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications Erhalte maßgeschneiderte Job-Empfehlungen basierend auf deinen Interessen. Starten Arbeitssuchende sahen auch Security Field Support Officer Standort Hong Kong, Hong Kong, Hong Kong, China Kategorie Betrieb YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross-border... Associate – Master Data Management (MDM) Standort Pasay, National Capital Region, Philippines Join our “Master Data Management Team” at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre! Job Title: Associate – Master Data Management (MDM) . Job Location: Manila. Are you dyna... Manager Operations (Bhubaneswar) Standort Bhubaneshwar, Odisha, India 1. Purpose. Responsible for all inbound, outbound and transit operations at the hub and ensuring timely, accurate and profitable delivery of shipments as per defined processes and policies. Also re... Senior Claims Handler Standort Cyberjaya, Selangor, Malaysia

Were Hiring: Senior Integration Specialist- Mulesoft Location: Bengaluru (On-site) Notice Period: Immediate Joiners Preferred Experience: 8+ Years Budget: Open (Negotiable) Client: Will be discussed during the call Primary Skills: MuleSoft, TIBCO, SAP BTP, IBM, Web Methods, Oracle Fusion, Dell Boomi, and more Key Responsibilities: Implement integrations using tools like MuleSoft, TIBCO, SAP BTP, Web Methods, Oracle Fusion, Dell Boomi, etc. Develop and manage REST/JSON APIs, SOAP/WSDL services, and security protocols (OAuth, SAML). Lead API management, cloud integration, messaging, and streaming implementations. Architect and implement scalable integration patterns and frameworks. Guide and mentor integration developers. Manage exception handling, logging frameworks, and core component development. Administer, monitor, and secure services across cloud and on-premise platforms. Work within Agile and DevOps environments using CI/CD best practices. Must-Have Skills: 7+ years of hands-on integration experience Expert in API design and integration best practices Strong understanding of hybrid/cloud/on-prem integration models Solid grasp of microservices architecture Experience with tools like Swagger, Jenkins, Git, etc. If you're ready to take your integration career to the next level with a forward-thinking team, we’d love to connect with you! Apply now or DM for more details to anzia.sabreen@bct-consulting.com

SUMMARY Job Title: Karak Caf Worker Specialized Chef We are looking for a talented and experienced Specialized Chef to join our Karak Caf . The role involves preparing a range of traditional Karak caf items and beverages with attention to authenticity, quality, and presentation. Key Responsibilities: Prepare a variety of Karak caf menu items including flatbreads, pies, croissants, mandaza, qaymat, and quroos. Brew and serve hot beverages, especially Karak tea and other traditional teas. Maintain high standards of cleanliness, food safety, and kitchen organization. Consistently deliver quality and taste in line with the caf ’s standards. Requirements Qualifications and Requirements: Minimum of 2 years of experience in a similar role within a Karak caf or related culinary environment. Proven expertise in preparing Karak caf food and beverages. Strong understanding of traditional Gulf flavors and techniques. Ability to work efficiently in a fast-paced setting and collaborate with a team. Benefits

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: WebMethods. Experience: 5-8 Years.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Summary: This Job Description applies to Developer: Applications, BaaN, Flex Flow, RedPrairie, webMethods, MuleSoft, and NET SQL The “ Developer, Applications ” will be based in Coimbatore , reporting to Manager In this role, you will be In-charge of ensuring continuity of IT systems by providing the planning, technical business, and project coordination necessary to implement, architects, designs, builds, tests, implement, develops software and resolve technical business solutions that automate specific business processes. Responsibilities: Develop business solutions by working with required stakeholders to develop the strategy for implementation. Ensure product is complete and attain customer’s requirements along with functions properly Solution testing / QA prior to turnover to other teams for testing and user sign off. Partner with business stakeholders to evaluate & select appropriate technology vendor and/or applications to meet business needs. Work closely with server or database administration for any server/database migration, operating system upgrade to ensure all applications are running smoothly without impacting company day to day operation. Troubleshoot and research of codes to find causes of errors and revise programs Work hand in hand with database administrator to fine tune on database performance to optimize the performance of database and application. Consult with engineering staffs to evaluate and develop software-machine interfaces Consult with application security team and fix the application security breaches Contributes closely with solution architect on the entire development process Maintain and upgrade existing systems. Research on fancy UI components and use in systems. Research on new technologies and incorporate in system solutions. Write and maintain documentation to describe program development, rationale, coding, testing changes, and corrections. Researches and evaluates software and hardware to assist in programming or to use as program platforms. Converts designs and specifications into computer code. Designs and codes screen layouts, graphical user interfaces, printed outputs and interfaces with other systems. Compiles code into programs and corrects errors detected in compile process. Creates and runs unit/integration/system test for automated execution to find errors on earlier implementation phases and confirm programs meets specifications Research codes to find causes of errors and revises programs. Assists for UAT (User Acceptance Test). Writes and maintains technical documentation to describe program development, rationale, coding, testing, changes, and corrections. Writes documentation or reviews documentation written by others that describes installation and operating procedures. Provides technical assistance by answering to inquiries regarding errors, problems or questions with program. Trains end users or technical hold up staff to use programs. Conduct presentations of technical information concerning specific projects or schedules. Installs and tests upgrades of externally developed application components Plans and prepares technical reports, memorandum and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May Prepare time and cost estimates for completing projects. May review project proposal or plan to choose timeframe, funding requirements and procedures for accomplishing project goals. Troubleshooting and provide solutions for business critical P1 incidents if any. Consults with client Business System Specialist and other internal stakeholders to prototype, refine, test and debug programs to attain client approval. Qualifications: Typically requires a Bachelor’s degree or equivalent systems experience. Typically requires 1-3 years of systems experience. Requires some knowledge of application development, procedures, utilities and job control languages is preferred. Demonstrates operations and technical skills and understanding of Flex’s functional standards. Demonstrates a general knowledge of functional concepts and a rudimentary understanding of Flex policies and procedures. Has awareness of the functional impact upon work processes and other functions. Use of the following tools may be required: Office Skills: typing, telephones, computer languages, word processor, spreadsheet (PC), software, computer trouble shooting. Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. May be required to display project leadership. Able to work in teams using Software Control Repository tools (TFS, Git). Able to understand Object Oriented Programming and SOLID principles. -Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver/No Performance/Parameter/Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: WebMethods.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver/No Performance/Parameter/Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: WebMethods.

Title: Senior Web Methods Developer Location: Bangalore (Hybrid) Duration: Long Term Contract Notice Period: Immediate to 15 days Experience : 5+ years RELEVANT Job Description: Need Senior Web Methods developer who have experience in Extensive experience in Trading Networks(more than 6 years) Extensive experience in Salesforce adapter (4 years and above) Experience integrating Web Methods layer with frontend applications like ruby on rails Exposure to JDBC configuration and notifications Programming language experience Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 12 months Pay: ₹992,732.73 - ₹1,890,320.31 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

The Senior Technical lead for web methods will be responsible for leading the technical architecture, design, development, and implementation of web methods solutions in alignment with business objectives. This role will involve managing a team of developers, providing technical guidance, and ensuring the successful delivery of web methods projects. (1.) Key Responsibilities 1. Lead the development and implementation of web methods solutions. 2. Provide technical expertise in web methods integration, api management, and esb services. 3. Collaborate with cross functional teams to gather requirements and design solutions. 4. Ensure the scalability, performance, and reliability of web methods solutions. 5. Lead and mentor a team of developers in executing web methods projects efficiently. 6. Troubleshoot and resolve technical issues to ensure smooth operations of web methods solutions. 7. Stay updated with the latest trends and best practices in web methods technology. Skill Requirements 1. Proficiency in web methods integration platform, api gateway, and esb services. 2. Strong knowledge of web services, soap, rest, xml, and json. 3. Experience in designing and implementing solutions using web methods tools and components. 4. Ability to analyze complex technical requirements and provide innovative solutions. 5. Excellent communication and leadership skills to effectively lead a technical team. 6. Strong problem-solving skills and attention to detail in resolving technical issues. Certifications: WebMethods Certified Professional certification is preferred. No. of Positions 3 Skill (Primary) Business Productivity-SAG (Integration)-Web Methods Auto req ID 1571459BR

Introduction A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your Role And Responsibilities As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your Primary Responsibilities Include Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required Technical And Professional Expertise 5+ years of experience. Hands-on Object-oriented programming (especially Java, but C++, C# experience also beneficial) Technical knowledge of UNIX/Linux and Windows preferred webMethods product knowledge a plus! Analytical thinking and problem-solving skills Excellent attitude contributing to the overall high morale of the team Excellent interpersonal and written communications skills Preferred Technical And Professional Experience Experience in a customer service or support role preferred Knowledge of some of the following technologies: ElasticSearch, Oracle and SQL Server Knowledge of Cloud technologies, Containerization, Kubernetes Experience with utilities like packet sniffers, analyzing, stack traces and core dumps, IDEs Show more Show less