194 Webmethods Jobs - Page 6

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

The IBM Websphere MQ Series, IBM Websphere Message Broker (WMB) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IBM Websphere MQ Series, IBM Websphere Message Broker (WMB) domain.

Looking for a Business Analyst with a strong background in EDI & EDI standards, SAP S/4 Hana, middleware platforms to join our team. Required Skills: 3-5 years of experience in EDI, with a focus on supply chain processes, supplier, and carrier onboarding. Hands-on experience with EDI standards such as ANSI X12 and EDIFACT. Strong knowledge of SAP S/4 HANA, particularly in procurement, logistics, and finance modules. Experience with middleware platforms like Dell Boomi, MuleSoft, and webMethods. Practical experience with key EDI transactions such as Purchase Orders, ASN, and Invoices. Strong analytical and problem-solving skills with the ability to troubleshoot EDI-related issues. Excellent communication skills in English, both spoken and written. Offer Details: Full-time dedication (40 hours/week). REQUIRED: 3PM-11PM Indian Time Zone. Interview Process: 2-step cultural/technical interview. Job location - remote Mandatory Key Skills Dell Boomi,MuleSoft,webMethods,EDI*,ANSI X12*,EDIFACT*,SAP S/4 HANA*, Business analysis*

Job Title : Data Center Technical Support Analyst Start date -Immediate Please share profile asap. Location -Pan india -Hybrid Experience Required : 7 to 15 Year(s) CTC Range : 5 to 19 LPA Shift: 24/7 Work Mode: Hybrid Full time with Varite Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide. About The Job: Role : Data Center Technical Support Analyst Experience : 7+ Years of relevant experience Location : Any NTT Data Location Shift Timing : 24 * 7 Rotational Shift Essential Job Functions: MUST HAVE Required Skills • 7+ years of designing application architectures that include incorporating industry standards such as MITA 3.5, HIPAA, NIST, and other applicable standards required • Excellent knowledge of systems software / hardware, networks and operating systems. • Exceptional knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. • Must have knowledge of one or more of the following products: IBM Decision Center, IBM Decision Server, Software AG webMethods, Broadcom/Software AG API Gateway. • knowledge in one or more of the following products: Dell Nutanix, Dell VxRail, VMware ESXi/vCenter/NSX/SRM, Microsoft Windows Server, RedHat Enterprise Linux, MS SQL Server, Nagios, NewRelic APM/Infrastructure/Browser, Octopus Deploy, Puppet, Splunk, Veracode. Qualifications: referred Skills • Prior Experience supporting on-prem Data Center and cloud for State and/or Federal agencies. (Government projects) Role Summary: Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting of hardware / software systems. Provides technical support and advises on the use of programming tools, database systems and networks. Provides support to address the availability and reliability issues on systems (Windows/Unix/Mainframe) across multiple locations. Evaluates and integrates new operating system versions, drivers and hardware. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy / procedure enhancements and adherence, client contact coordination and operational recommendations. Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments. Implements appropriate levels of system security. Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components. Ensures 24x7 after-hour support. Responsibilities: • Researches, evaluates, and recommends software packages in support of system architecture needs. • Defines specifications and requirements for software package modification and customizations. • Plans, coordinates, and manages installation, maintenance, and modification of software packages. • Participates in software package performance, troubleshooting, and problem resolution. • Provides coordination with software vendors. • Provide requirements and advises for software packages to end users, administrators and technical support personnel for hardware and network design, documentation, troubleshooting, and technical training. • Participates in establishing departmental policy with regard to data definition, data relationships, database design, database implementation, database operation, database security, and data accessibility. • Perform database planning, administration, data standards, database security, and database documentation for software packages. • Reviews the feasibility and advisability of proposed additions and modifications to the database. • Install and customize software and hardware in order to manage, monitor, and otherwise support an enterprise system. • Performs monitoring of network, hardware, and storage capacity, through the implementation of an inventory management system. • Designs and implements integrations of software packages. • Consults with software vendors to evaluate software and hardware for enterprise network management. • Defines and manages the configuration of data on network software and hardware components. • Monitor all attached devices in a complex LAN environment, such as workstations, servers, bridges, and multi-station access units, including analyzing performance, diagnosing performance problems, and performing load balancing. • Understands large scale multi-tenant software products supporting multiple government agencies. • Understands large scale software integrations of multiple software products. How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 Show more Show less

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Key Responsibilities Accountable in implementing real-time & batch data integrations working with applications stakeholders for timely Project/Integration Delivery and platform infrastructure mai. Assist in platform upgrade, maintenance and health check activities. Collaborate AWS and Salesforce vendors for capacity planning / performance optimization. Provide proactive and appropriate communication (written and verbally) to technical and non-technical stakeholders. Proactively analyze and optimize Data Integrations performance bult on MuleSoft and AWS. Participate in recurring and ad-hoc meetings related to Build, Operations activities between Hyderabad and US teams. Based on the need Provide non-business hours, weekend, on-call support on rotational basis for production releases. Willing to learn and support other real-time data integration technologies that are supported by the team. Qualifications & Experience Bachelor s or Master s degree in computer science, information systems, or a related field. 5+ years of experience in Data Integration domain as a real-time & Batch Data Integration Architect/Developer. 4+ years hands-on experience in either developing or supporting data integrations on MuleSoft platform (preferably 4.x) using technologies like Microservices, API Manager, Mule frameworks, Mule Tool Kit, Runtime Manager, API Governance, Visualizer, Mule Monitoring, Mule Connectors and API Gateway. Experience in building and deploying MuleSoft runtime in AWS EKS clusters. Working experience is needed in SFDC, APEX, Oracle DBs Working experience in building SOAP and REST based webServices, Custom Objects, Flat-files, XML processing. Proficient in writing and executing SOQL, SQL. Nice to have knowledge or experience to other Integration tools /technologies such as Informatica, AWS services, WebMethods. Proficiency in integration technologies, such as Enterprise Service Bus (ESB), Service-Oriented Architecture (SOA), RESTful APIs, messaging systems and API management platforms (e.g., MuleSoft). Familiarity with data integration tools, middleware solutions, and enterprise integration patterns. Understanding of Cloud Services Platforms such as AWS, Salesforce, Veeva, etc. Proven experience as a member of an application development or production support team with knowledge of common SDLC models. Nice to have a certification in any of the Middleware Technologies. Nice to have experience in Axway Gateway, AWS, MuleSoft. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

About Us: Kadel Labs is a deep-tech IT services company dedicated to transforming businesses with cutting-edge solutions. Our expertise spans Data Analytics, Engineering, and Visualization; Cloud services including DevOps, InfoSecOps, and InfraOps; Software development and modernization; and Generative AI-driven business applications. As a trusted partner of DataBricks, Azure, AWS, WebMethods, and Bitrix24 CRM, we empower businesses with innovative, reliable, and scalable technology solutions Job Title: SSE - Quality Assurance Location: Udaipur Experience Required: 4-6 years Job Summary: We are looking for a skilled and detail-oriented Quality Assurance Engineer to join our growing team. The QA Engineer will be responsible for ensuring the quality and functionality of software applications through manual and automated testing processes. You will collaborate closely with developers, product managers, and DevOps teams to deliver robust, high-performance software solutions. Key Responsibilities: Design, develop, and execute comprehensive test plans and test cases based on project requirements. Perform manual and automated testing of web and mobile applications to ensure they meet functional and non-functional requirements. Identify, document, and track defects, and work closely with development teams for timely resolution. Develop and maintain automated test scripts using tools such as Selenium, TestNG, or similar frameworks. Conduct regression, performance, security, and usability testing as needed. Collaborate with cross-functional teams to ensure quality is integrated throughout the development lifecycle. Participate in sprint planning, daily stand-ups, and retrospectives within Agile/Scrum methodologies. Contribute to the continuous improvement of QA processes and best practices. Maintain clear and detailed documentation of test procedures, results, and QA metrics. Technical Skills: Minimum of 4 years of experience in software quality assurance or software testing. Experience in writing clear, concise, and comprehensive test plans and test cases. Strong hands-on experience with automation tools, particularly Selenium, Cypress, and Playwright. Proficient in designing and maintaining robust test automation frameworks. Proficient in API testing using Postman and REST Assured, focusing on validating RESTful services and automating key API workflows. Proficient in performance testing with JMeter or Locust, including designing load tests and analyzing system performance under stress. Familiarity with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps. Solid understanding of Agile development practices and SDLC. Exposure to cloud platforms (AWS, Azure) and testing applications in cloud environments is preferred. Education: An Engineering degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. Show more Show less

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects in Bengaluru. You will lead a team in delivering end-to-end solutions or specific stages of the product lifecycle. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Mentor junior team members to enhance their skills Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI)- Strong understanding of software development lifecycle- Experience in leading software development projects- Knowledge of various programming languages and technologies- Hands-on experience in system integration and configuration Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Siebel Enterprise Application Integration (eAI).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role: DevOps Engineer Work Mode: Hybrid Work timings: 2pm to 11pm Location: Chennai & Hyderabad Primary Skills DevOps AWS Version control and DevOps Tools GitHub, SonarQube,Nexus,Jfrog,Jenkins,Docker,Kubernetes,Ansible,Postman, CDK, Scripting knowledge DB Oracle Scripting Shell Script Monitoring tool Dynatrace Webmethods 10.7, MFT Secondary skills AWS Admin, Well-versed with JIRA, confluence and Service now Strong troubleshooting/problem solving abilities Excellent oral and written communication skills Willing to learn and adopt the new technologies quickly Show more Show less

Junior Trader Job ID 307943 Date posted 05/24/2025 Location : Gurgaon, India Category TRADING Job Status Salaried Full Time Job Purpose and Impact The Trader who will participate in face to face and remote selling to both new and existing customers. In this role, you will contribute to generating income and controlling risks by performing most routine or complex trading work. Key Accountabilities Execute and monitor the short term trading strategies and books for a specific commodity, market or customer based on speculative and hedged positions. Reconcile routine or repetitive profit and loss estimates and reports that require some interpretation of trading practices and procedures. Track customer and competitor activity and industry trends. Contribute to development and implementation of sales strategies, identification of potential customers and the growth of existing customer relationships. Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. Understands the oil complexities and pricing mechanism Understand trading in Veg /Soybean oil/Palm Oil/Sunflower Oil Contribute to development and implementation of sales strategies, identification of potential customers and the growth of existing customer relationships. Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. Other duties as assigned Qualifications Minimum Qualifications Bachelors degree in a related field or equivalent experience Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience. Prefferred Qualification: MBA willbe Preferred in this role Minimum requirement of two years of relevant work experience in trading veg oil. Connected to Indian local players and brokers. Disclaimer Protect yourself against recruitment fraud. Cargill will not ask for money, processing fees, or bank information as a pre-condition of employment. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud

Role and Responsibilities We are seeking an experienced SAP CPI Consultant to join our dynamic team. Team member of SAP CPI/PI/PO Interface team. Provide Operational Excellence in SAP CPI/PI/PO areas. Work with Support Partner, assess operational quality, identify gaps, and manage closure of gaps in SAP CPI PI/PO integration area. Should have experience in coordinating with clients. Create Overall Architecture of the Integration. Work with Support Partner, assess operational quality, identify gaps, and manage closure of gaps in SAP CPI PI/PO integration area. Understand the requirement and Propose the Best suited solution. Required Skills and Experience 5-7+ years of directly related work experience in supporting SuccessFactors Solutions or equivalent products in HRIS, HCM, ERP will be preferred. Experience in customer facing roles like Implementation, Consulting, Support or Key-User roles in SAP/SF/Integration business application. Expertise in Integrating two systems (Cloud to On-Premise , Cloud-to-Cloud, etc. Exposure to Middleware tool (DELL Boomi, SAP CPI, PI/PO, Webmethods, APIs) knowledge. Good understanding of standard business processes & scenarios preferably in HR related areas. Experience/exposure in SuccessFactors Applications (any module). Exposure to SuccessFactors Integration (SAP CPI, BTP). Worked with SuccessFactors SFAPI, ODATA API, Compound Employee API. Knowledge on SuccessFactors Integration Center.

We are seeking a Web Methods Developer with 6+ years of experience to join our team in Pune. The ideal candidate will be responsible for installing, configuring, supporting, troubleshooting, and maintaining webMethods middleware solutions. You will work closely with various development and operations teams to ensure smooth integration, performance, and security of webMethods platforms. Additionally, you will assist in automation, integration, and documentation tasks to streamline processes and ensure system reliability. Key Responsibilities : - Set up and configure webMethods platforms (including webMethods Integration Server (IS), webMethods Broker, webMethods Trading Networks (TN), webMethods API Gateway, and related products) to support development and production environments. - Install and configure other middleware technologies such as WebLogic, Apache, Tomcat, as required for project teams. - Implement version control processes to ensure proper deployment of services and configurations across environments. - Create and maintain automation scripts to support routine activities, including installation, enabling/disabling adapters, and environment management. - Automate operational tasks like server restarts, logging, monitoring, and backup processes to reduce manual intervention and enhance reliability. - Act as a Subject Matter Expert (SME) for webMethods middleware technologies, providing technical support to development teams and resolving any issues encountered during development or production operations. - Troubleshoot complex issues in the middleware environment, including service failures, performance bottlenecks, and integration problems. - Work with the infrastructure team to resolve server-related issues and optimize system performance. - Ensure that webMethods installations and configurations comply with internal security policies and industry-standard security guidelines. - Configure security settings in webMethods to ensure secure communication and data transfer, including encryption, access control, and authentication mechanisms. - Participate in regular security audits and help implement changes based on findings. - Create and maintain clear, comprehensive documentation for webMethods installations, configurations, and processes to support knowledge sharing and team collaboration. - Document best practices, troubleshooting guides, and standard operating procedures (SOPs) for administrators and developers. - Actively participate in technical meetings with project teams to discuss architecture, integration strategies, and performance optimization. - Perform administrative tasks for other middleware technologies such as WebLogic, Apache, Tomcat, ensuring their smooth integration with webMethods. - Monitor, analyze, and optimize the performance of middleware environments, ensuring minimal downtime and high availability of applications. - Manage and resolve incidents, problems, and changes in the middleware stack according to organizational standards. - Work with development teams to review integration requirements for applications and services, ensuring they meet functional, security, performance, and operational requirements. - Design, implement, and maintain integrations between webMethods and other enterprise systems (ERP, CRM, etc.) based on business needs. - Develop and deploy custom adapters and integrations between systems using webMethods integration tools like webMethods Designer, Flow Services, and webMethods API Gateway. - 6+ years of experience in webMethods development, integration, and middleware support. - Strong experience with webMethods Integration Server (IS), webMethods Broker, webMethods Trading Networks (TN), and other related webMethods products. - Automation skills Experience in creating automation scripts using languages like Shell scripting, Python, or Bash for process automation in the webMethods environment. - Middleware administration experience Hands-on experience in administering WebLogic, Apache, Tomcat, or other application servers. - Strong troubleshooting skills in middleware environments, particularly in diagnosing and resolving complex integration and performance issues. - Good understanding of security principles and experience with security configurations in webMethods and other middleware solutions (e.g., authentication, encryption, role-based access control). - Strong knowledge of integration concepts, such as web services (SOAP, REST), XML, JSON, and ESB (Enterprise Service Bus) architectures. - Experience with SQL databases and database management systems, specifically for querying, monitoring, and troubleshooting issues related to data integration. - Familiarity with version control systems like Git or SVN. - Agile Methodology experience Ability to work in an Agile development environment, collaborating effectively with cross-functional teams.

Primary Skills WebMethods Integration Suite Expertise Proficient in designing, developing, and deploying integration solutions using Software AGs WebMethods platform, including Integration Server, Designer, Broker, and Universal Messaging. Flow Services and Java Services Development Strong experience in building scalable and reusable flow services and custom Java services to meet complex business integration requirements. Adapters and Connectivity Hands-on experience with WebMethods Adapters such as JDBC, SAP, MQ, and Flat File adapters for seamless integration with external systems and databases. API Management and Web Services Skilled in creating and consuming RESTful and SOAP-based web services, including WSDL, Swagger/OpenAPI specifications, and API Gateway configurations. Error Handling and Logging Frameworks Ability to implement robust error handling, logging, and auditing mechanisms to ensure reliability and traceability of integration processes. Deployment and Version Control Familiarity with deployment tools like Deployer and version control systems such as Git or SVN for managing code and configuration artifacts. Performance Tuning and Troubleshooting Capable of identifying bottlenecks, optimizing service performance, and resolving issues using tools like WebMethods Monitor and Optimize. SDLC and Agile Methodologies Experience working in Agile environments, participating in sprint planning, and following best practices in software development lifecycle (SDLC). Secondary Skills Knowledge of Software AG products like MWS (My WebMethods Server), Trading Networks, and CentraSite Familiarity with DevOps tools such as Jenkins, Docker, and Ansible for CI/CD pipelines Basic understanding of cloud platforms (AWS, Azure) and hybrid integration scenarios Exposure to EDI standards and B2B integration Experience with scripting languages (Shell, Python) for automation tasks Understanding of security protocols (OAuth, SSL/TLS, LDAP) in integration contexts Good communication and documentation skills for stakeholder collaboration