332 Webmethods Jobs - Page 6

Develop, configure, test, and deploy integration services using WebMethods components such as Integration Server, Trading Networks, and Universal Messaging Translate technical specifications and design documents provided by Integration Architects into working code Build and maintain integration flows between internal systems and external partners using appropriate protocols REST, SOAP, FTP, etc Handle data mapping, transformation, and orchestration using WebMethods tools and standard formats XML, JSON, flat files) Collaborate closely with architects, analysts, QA, and operations teams to ensure successful delivery of integration projects Troubleshoot and resolve issues in existing integrations, including performance tuning and bug fixes Ensure adherence to coding standards, integration best practices, and enterprise security guidelines Maintain and update technical documentation related to integration components and deployments Develop and oversee API strategies, including API-led connectivity and microservices architecture Provide technical leadership in middleware, enterprise service bus ESB, and event-driven architectures Collaborate with business and IT teams to understand integration needs and ensure alignment with enterprise goals Ensure scalability, performance, security, and governance of integration solutions Conduct assessments of existing integration landscapes and recommend improvements Lead and mentor development teams in implementing integration solutions Stay up to date with emerging integration technologies, trends, and best practices Troubleshoot and resolve complex integration issues in collaboration with cross-functional teams Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field 3 years of experience working with IBM WebMethods suite Proficient in Integration Server / Trading Networks, Designer, Universal Messaging Strong knowledge of data formats and communication protocols XML, JSON, REST, SOAP, FTP, etc Familiarity with messaging patterns and concepts (eg ,pub-sub, request-response) Understanding of exception handling, logging frameworks, and error recovery mechanisms Knowledge of security protocols and standards, including OAuth, JWT, SAML, and SSL/TLS Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code Strong problem-solving skills and ability to work in a fast-paced consulting environment Excellent communication and stakeholder management skills About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : webMethods Fabric Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in, ensuring that client requirements are met effectively and efficiently. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in webMethods Fabric. - Strong understanding of integration patterns and best practices. - Experience with application development and maintenance in a client-server environment. - Familiarity with software development methodologies such as Agile or Scrum. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in webMethods Fabric. - This position is based at our Pune office. - A 15 years full time education is required.

Job Summary : Excellent authoring skills and ability to independently build resources Ability to solve complex business problems and deliver client delight Strong analytical and writing skills to build viewpoints on industry trends Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Roles & Responsibilities: As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Support clients and teams in the design, development and implementation of new and improved business processes, enabling technology in Supply Chain related projects. Involve in supply chain planning process and requirement discussions with the client to configure the data structure or data model accordingly. Work with the client in the design, development and testing of the supply chain implementation projects. Design apt solutions by considering the inbuilt as well as configurable capabilities of Kinaxis RapidResponse. Work with the client team to understand the system landscape. Perform workshops with single point of contacts of each legacy system which is getting integrated with Kinaxis RapidResponse. Provide data specification documents based on Kinaxis Rapid response configuration. Create Namespace or Tables based on clients current data flow. Create transformation workbooks and design test scripts for configuration testing, and train integration team on client business solution. Ensure RapidResponse gets integrated with clients systems. Qualification Professional & Technical Skills: MBA from Tier-1 B-school 5+ years of experience of working as a Integration architect on Kinaxis RapidResponse End-to-end implementation experience as Integration Architect Should have experience on Data Integration server or Talend tool Experience across industries such as Life sciences, Auto, Consumer Packaged Goods, preferred Knowledge of different Scheduled task and Scripts required to set up for the consistent flow of data Have a good understanding of Extraction, Transformation, Load concepts to proactively troubleshoot the Integration issues Experience in managing the implementation of Kinaxis RapidResponse Administrator and coordinating different key stakeholders within same project Must be a certified RapidResponse Administrator, level 2

Job Summary : Excellent authoring skills and ability to independently build resources Ability to solve complex business problems and deliver client delight Strong analytical and writing skills to build viewpoints on industry trends Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Roles & Responsibilities: As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Support clients and teams in the design, development and implementation of new and improved business processes, enabling technology in Supply Chain related projects. Involve in supply chain planning process and requirement discussions with the client to configure the data structure or data model accordingly. Work with the client in the design, development and testing of the supply chain implementation projects. Design apt solutions by considering the inbuilt as well as configurable capabilities of Kinaxis RapidResponse. Work with the client team to understand the system landscape. Perform workshops with single point of contacts of each legacy system which is getting integrated with Kinaxis RapidResponse. Provide data specification documents based on Kinaxis Rapid response configuration. Create Namespace or Tables based on clients current data flow. Create transformation workbooks and design test scripts for configuration testing, and train integration team on client business solution. Ensure RapidResponse gets integrated with clients systems. Qualification Professional & Technical Skills: MBA from Tier-1 B-school 5+ years of experience of working as a Integration architect on Kinaxis RapidResponse End-to-end implementation experience as Integration Architect Should have experience on Data Integration server or Talend tool Experience across industries such as Life sciences, Auto, Consumer Packaged Goods, preferred Knowledge of different Scheduled task and Scripts required to set up for the consistent flow of data Have a good understanding of Extraction, Transformation, Load concepts to proactively troubleshoot the Integration issues Experience in managing the implementation of Kinaxis RapidResponse Administrator and coordinating different key stakeholders within same project Must be a certified RapidResponse Administrator, level 2

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating solutions that align with business needs and application specifications. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Conduct regular team meetings to ensure project progress- Mentor junior team members to enhance their skills Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI)- Strong understanding of data integration processes- Experience in developing and implementing enterprise-level applications- Knowledge of Oracle Siebel CRM applications- Hands-on experience in troubleshooting and debugging application issues Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Siebel Enterprise Application Integration (eAI)- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Urgent Opening for AGM / DGM - Magazine - Circulation - Chennai Posted On 02nd May 2016 06:46 AM Location Chennai Role / Position AGM / DGM - Circulation Experience (required) 8 plus years Description Our Client is a weekly magazine published in , . PositionAGM / DGM LocationChennai Exp8 to 10 yearsto handle TN Market : Develop mail strategies and create mailing lists for catalog promotions. Coordinate with production units to finalize master copies for distribution. Review mailing lists and make any additions or removals. Analyze customer responses before and after the mailings and accordingly plan circulation strategies Maintain circulation database for customer service transactions. Provide timely responses to customer queries Prepare customer service reports and weekly sales reports for management Support in marketing initiatives and oversee promotions and email offers Prepare management reports, presentations, charts and graphs for business meetings. Assist in budget preparation and expense management activities to achieve cost-effectiveness. Determine business forecast and develop strategies to meet revenue goals. Skills: Good Communication skills both verbally & written with good organizational & management skills. Sound Knowledge of TN market. Energetic and organized with good P.R. Skills. Ability to deal with Retailers queries, complaints swiftly and effectively. Ability to develop stronger relationships with the customers - that produce higher sales. Strong resolving ability with leadership & team player quality. Drive to make good secondary sales thereby increasing the primary for the company 6+ years in Publication If interested, please share your updated profile along with CTC details Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Experience: 6+ Years Skill : Webmethods Developer Location: Pan India Notice Period: Immediate . Employment Type: Contract Job Description Webmethods Developer wM Dev exp of 6-9 Years Should have hands on experience in designing and developing A2A, B2B, SOAP, API based integrations Hands on experience to develop flow services for processing EDI data, flat files, XML , JSON formats. Hand on experience on Integration Server, Deployer, Flat file handling, XML file processing, MWS, SFDC Adapter, SAP adapter, Trading networks, API Gateway, Active Transfer, Cloud Stream, JDBC Adapter, EGS, Universal Messaging , different communication protocols

Immediate job opening for # SFI Vlocity_C2H_Pan India. Skill:Web Methods Developer Exp: 6 Years to 9 Years Location: Pune Job description Installation and Configuration: Setting up and configuring webMethods and other middleware instances as required by project teams 2. Automation: Creating automation scripts for routine support activities, such as installation and enabling/disabling adapters 3. Support and Troubleshooting: Providing support for development teams as a Subject Matter Expert (SME) on webMethods, and troubleshooting middleware issues 4. Security and Compliance: Ensuring that webMethods installations meet all security guidelines and control requirements 5. Documentation: Writing documentation for other administrators and participating in technical meetings to discuss plans and strategies 6. Middleware Administration: Performing basic administration support for other technologies like WebLogic, Apache, and Tomcat 7. Development and Integration: Reviewing and integrating application requirements, including functional, security, integration, performance, quality, and operations requirements.

Dear Candidate, We are hiring a Middleware Engineer to design, implement, and maintain middleware solutions that enable seamless integration between applications, databases, and services. The role requires expertise in middleware platforms, API management, and performance optimization. Key Responsibilities: Deploy, configure, and maintain middleware platforms such as WebSphere, JBoss, Apache Kafka, MuleSoft, or Tibco . Design and optimize enterprise application integration (EAI) solutions. Develop and manage APIs, microservices, and message queues . Ensure high availability, scalability, and security of middleware infrastructure. Monitor and troubleshoot performance issues in middleware environments. Collaborate with DevOps, security, and development teams for seamless integration. Required Skills & Qualifications: Middleware Platforms: WebSphere, JBoss, MuleSoft, Apache Kafka, RabbitMQ, Tibco Integration Technologies: REST, SOAP, GraphQL, JMS, XML, JSON Scripting & Automation: Python, Shell Scripting, Ansible Cloud & DevOps: AWS, Azure, Kubernetes, Docker Security & Compliance: OAuth, JWT, SAML, TLS Experience with event-driven architectures and enterprise service buses (ESB) is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Must have Webmethod.IO or Webmethod cloud development experience Updated JD Able to design, develop, test, and debug services using webMethods 10.x and webMethods.io Experience of configuring APIs, policies in webMethods API Gateway & Developer Portal Experience of working in JSON, REST, SOAP and SQL Knowledge of REST API best practices and API contracts with YAML Knowledge of integration architecture concepts such as API-Led connectivity, Sync/Async, Pub-Sub, Batch Experience integrating with backend services e.g., databases (NoSQL/SQL), SOAP/RESTful APIs, MQ Experience of working with tools such as Jira, Azure DevOps, and Postman Good understanding of API testing together with analysing technical requirements and issues Working knowledge of AWS/Azure Good understanding of design principles and writing reusable and clean code Good understanding of SDLC methodologies like Agile and Waterfall

Immediate Openings on Power Automate Senior Developer - Mumbai/Pune/Bangalore/Hyderabad Contract Working Mode Hybrid 6+ Years Power Automate Senior Developer Mumbai/Pune/Bangalore/Hyderabad Period Immediate Employment Mode Contract Description Mandatory Skills Power apps, Power Automate, Share Point , Dataverse , Custom connectors (SAP connectors Mandatory), Api connectors and integration , Having Design and development exp Power app and power automate apps

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : webMethods Fabric Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in webMethods Fabric.- Strong understanding of application development methodologies.- Experience with integration solutions and middleware technologies.- Familiarity with database management and SQL.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 3 years of experience in webMethods Fabric.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : webMethods Fabric Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in webMethods Fabric.- Strong understanding of application development methodologies.- Experience with integration solutions and middleware technologies.- Familiarity with database management and SQL.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 3 years of experience in webMethods Fabric.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Skills: Web Methods Developer Experience: 6+ Years Location:PAN INDIA Job type: Contract to Hire 1. Installation and Configuration: Setting up and configuring webMethods and other middleware instances as required by project teams 2. Automation: Creating automation scripts for routine support activities, such as installation and enabling/disabling adapters 3. Support and Troubleshooting: Providing support for development teams as a Subject Matter Expert (SME) on webMethods, and troubleshooting middleware issues 4. Security and Compliance: Ensuring that webMethods installations meet all security guidelines and control requirements 5. Documentation: Writing documentation for other administrators and participating in technical meetings to discuss plans and strategies 6. Middleware Administration: Performing basic administration support for other technologies like WebLogic, Apache, and Tomcat 7. Development and Integration: Reviewing and integrating application requirements, including functional, security, integration, performance, quality, and operations requirements.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Primary skills Design, develop, and deploy integration services using WebMethods Integration Server (IS) and WebMethods Designer . Develop and implement business processes using WebMethods BPM . Work with WebMethods Adapters for system integration (e.g., SAP, Siebel, databases, etc.). Implement Web Services (SOAP and REST) for external system communication. Configure and manage WebMethods Trading Networks (TN) for B2B integrations. Create and manage EDI (Electronic Data Interchange) transactions. Monitor, troubleshoot, and optimize integrations to ensure high performance and reliability. Support the deployment of integration solutions through WebMethods Deployer .a Secondary skills Design, develop, and deploy integration services using WebMethods Integration Server (IS) and WebMethods Designer . Develop and implement business processes using WebMethods BPM . Work with WebMethods Adapters for system integration (e.g., SAP, Siebel, databases, etc.). Implement Web Services (SOAP and REST) for external system communication. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

Job role: Lead and Guide a Team of 5 to 7 DSTs and ensure productivity Interaction with manufacturers/dealers/sub-dealers in semi-urban and rural market for sourcing business Tie-up with channel partners & associates for sales program Ensure development of direct and indirect team Interaction with credit for loan applications and operations for smooth disbursement Follow-up on Infant delinquent cases and managing PDDs Job requirements: Min. 2 yrs. of work experience in vehicle financing (preferably CV/CE/MUVs) Knowledge of Sale-Purchase Broker Go Getter Attitude Strong Customer Orientation Self Motivated Good relationship Management Same Posting Description for Internal and External Candidates

Req ID: 327671 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IBM Web methods to join our team in Hyderabad, Telangana (IN-TG), India (IN). Senior Developer - IBM Webmethods Mandatory Skills: IBM Webmethods, IBM SaaS - Software AG, API Gateway, Webmethods gateway, Linux, Azure DevOps/ TFS Job Description: IBM webmethods development and support 5+ Experience with developing applications using IBM Webmethods 5+ Experience with IBM SaaS - Software AG 5+ Experience with API Gateway 5+ Experience in developing B2B applications 5+ Experience in Webmethods gateway 5+ Experience in Linux 5+ Experience in Azure DevOps/ TFS Good communication skills About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com NTT DATA NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Sr. Sales Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales Sr. Sales Executive-Tractors and Farm Equipments (TFE)-Retail Sales Job role: Lead and Guide a Team of 5 to 7 DSTs and ensure productivity Interaction with manufacturers / dealers / sub-dealers in semi-urban and rural market for sourcing business Tie-up with channel partners associates for sales program Ensure development of direct and indirect team Interaction with credit for loan applications and operations for smooth disbursement Follow-up on Infant delinquent cases and managing PDDs Job requirements: Min. 2 yrs. of work experience in vehicle financing (preferably CV/CE/MUVs) Knowledge of Sale-Purchase Broker Go Getter Attitude Strong Customer Orientation Self Motivated Good relationship Management Same Posting Description for Internal and External Candidates

Skills:. web method, java, sql,. Mutiple positions for Web Method Developers @ PAN INDIA. Need 10 Consultants. 100% remote. Location (Remote). Shift:KSA timing. Web Method Developer. Must have total exp of 7+years and relevant exp of 5+. Webmethods Developer. About The Role :. Developers are responsible for designing, developing, and maintaining integration solutions using webMethods integration platform.. Work with a variety of integration technologies such as web services, messaging, API management and cloud integration to enable seamless communication and data exchange between enterprise systems.. Developers also collaborate with cross-functional teams to identify and resolve technical issues and ensure the successful delivery of integration solutions.. if u available please share resume hr@cnsolutions.in.

Experience in WebMethods Integration 10.x/above on premise and cloud versions Experience in B2B and AS2 transmission with partners. Working experience in managing Integration Server, SAP, SFDC, MQ Adaptors, JDBC.

Must have Skills Total IT experience of 4-8 years on webMethods, Oracle, SQL Experience in webMethods upgrade projects Experience on webMethods product suite V 10.x (Integration Server, Broker, BPM, adapters (MQ, JDBC), SFTP etc) Experience on implementing web services and RESTful services, APIs Experience on BPM, SOA implementations using webMethods would be an added advantage Should have hands on experience on designing &implementing service oriented architecture Should have experience of working with XML / XSDs Should have experience in working with Administrator for deployment / monitoring / administration Should be conversant with SDLC processes as applicable for an integration project Should have knowledge on CI/CD Should have worked on development and L2 / L3 level support engagements (webMethods based) Should be flexible to adapt to changing priorities and / or multitasking Should have good interpersonal and communication skills Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities Mandatory Skills: WebMethods. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: WebMethods. Experience5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: WebMethods. Experience3-5 Years.

Role Summary: Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting of hardware / software systems. Provides technical support and advises on the use of programming tools, database systems and networks. Provides support to address the availability and reliability issues on systems (Windows/Unix/Mainframe) across multiple locations. Evaluates and integrates new operating system versions, drivers and hardware. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy / procedure enhancements and adherence, client contact coordination and operational recommendations. Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments. Implements appropriate levels of system security. Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components. Ensures 24x7 after-hour support. Responsibilities : Researches, evaluates, and recommends software packages in support of system architecture needs. Defines specifications and requirements for software package modification and customizations. Plans, coordinates, and manages installation, maintenance, and modification of software packages. Participates in software package performance, troubleshooting, and problem resolution. Provides coordination with software vendors. Provide requirements and advises for software packages to end users, administrators and technical support personnel for hardware and network design, documentation, troubleshooting, and technical training. Participates in establishing departmental policy with regard to data definition, data relationships, database design, database implementation, database operation, database security, and data accessibility. Perform database planning, administration, data standards, database security, and database documentation for software packages. Reviews the feasibility and advisability of proposed additions and modifications to the database. Install and customize software and hardware in order to manage, monitor, and otherwise support an enterprise system. Performs monitoring of network, hardware, and storage capacity, through the implementation of an inventory management system. Designs and implements integrations of software packages. Consults with software vendors to evaluate software and hardware for enterprise network management. Defines and manages the configuration of data on network software and hardware components. Monitor all attached devices in a complex LAN environment, such as workstations, servers, bridges, and multi-station access units, including analyzing performance, diagnosing performance problems, and performing load balancing. Understands large scale multi-tenant software products supporting multiple government agencies. Understands large scale software integrations of multiple software products. Required Skills > 6 years of designing application architectures for state and/or federal agencies required, > 6 years of designing application architectures that include incorporating industry standards such as MITA 3.5, HIPAA, NIST, and other applicable standards required Excellent knowledge of systems software / hardware, networks and operating systems. Exceptional knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. Must have knowledge of one or more of the following products: IBM Decision Center, IBM Decision Server, Software AG webMethods, Broadcom/Software AG API Gateway. Preferred Skills Undergraduate degree Experience supporting on-prem data center and cloud for State and/or Federal agencies. Preferred knowledge of one or more of the following products: Dell Nutanix, Dell VxRail, VMware ESXi/vCenter/NSX/SRM, Microsoft Windows Server, RedHat Enterprise Linux, MS SQL Server, Nagios, NewRelic APM/Infrastructure/Browser, Octopus Deploy, Puppet, Splunk, Veracode.

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: WebMethods. Experience8-10 Years.