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Rivera Manpower Services
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Walkin Drive at Rivera Manpower For Tesco!! Freshers & Exp Apply

Walkin Drive at Rivera Manpower For Tesco!! Freshers & Exp Apply

Rivera Manpower Services

0 - 3 years

4 - 5 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

customer service technical support Technical Helpdesk Technical Process IT Helpdesk Inbound Calls client servicing international voice networking Troubleshooting microsoft customer support Client Support Technical Voice Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings,

Job Title:

Company:

Walk-in Drive:

Tesco is hiring Associates for CEC Operations. In this role, you will support colleagues from the UK & Ireland by resolving voice and ticket-based queries related to internal systems and operations.

Key Responsibilities:

Handle voice & ticket-based support for internal Tesco users
Troubleshoot issues with accuracy and speed, ensuring queries are resolved within SLA
Apply logical thinking and attention to detail to understand and resolve issues correctly the first time
Create reports from various databases for issue summarization
Follow Tesco’s Business Code of Conduct and demonstrate integrity in support delivery
Collaborate with internal teams and escalate issues when necessary
Work in UK shifts (including weekends on rotation)

Eligibility:

Freshers or candidates with up to 2 years of experience
Must have excellent communication skills –
English speaking, reading, and writing
Strong logical reasoning and active listening
Basic MS Office and numeracy skills
Open to
UK rotational shifts

Perks & Benefits:

Opportunity to work with a
global retail leader
Great office environment
and team culture
Learning & growth opportunities across international processes

Walk-in Interview Slots Filling Fast!

(Interviews: Monday–Friday, 10 AM – 5 PM)

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