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0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Description Location :Bangalore (Hybrid) This is a hybrid position primarily based in Bangalore, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working . We give you a world of potential! We give you a world of potential Support is awesome in the way trust makes it work! When you join this dynamic team as a Consultant - Analytics you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services. Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally. A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on. If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you! A role you will love Computershare Business Support Services India. Our recruitment in India is an exciting time in our development. We are creating a new operations hub in Bangalore/Hyderabad to support our Corporate Trust business, and we are looking for committed people to join our team at the very start of our Corporate Trust journey in India. A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on. We ensure that colleagues around the world have access to the technology and agreed service levels that they need to take care of their clients and their clients’ shareholders, employees, and customers. As a Consultant-Analytics you will oversee new deal development and change management of cash flow modelling across a variety of asset classes – ABS, CMBS, CLO, and RMBS. This is a key risk and quality control function, and you will be instrumental in improving efficiency and accuracy. Some Of Your Key Responsibilities Will Include Develop and maintain cash flow models of limited complexity in a variety of applications (Intex, Access, Excel, etc.) Understand, interpret, and analyze legal documents on a variety of asset classes. Participate in the change management process of cash flow models for requested enhancements. Work with internal clients and provide support to the bond payment and tax teams by troubleshooting and problem-solving requests in a timely manner. May identify and communicate processing issues and escalate for resolution. Propose recommendations for automated solutions to replace any manual or semi-automated processes Functional area KPIs achieved in line with goals communicated by management. Compliance with all applicable regulations within regional governing operational activities as explained in Compliance courses. Follow the guidelines and instructions from the senior members in the team. To adhere to the rules and regulations of the compliance metrics. What will you bring to the role? We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at. We Are Looking For People With These Skills Candidate who has got two to Six years of professional experience and should have experience in financial document review, financial modeling, and relevant systems and who has Master's degree in commerce (M.Com) or MBA degree or equivalent;/Bachelor’s degree or equivalent technical experience. Knowledge on programming experience in Intex, Python, UNIX, SQL, VBA or others, past working experience on a Captive / GIC / GCC and experience in the US Corporate Trust or US Financial Services industry or mortgage finance experience, or securitization modelling experience is preferred. Strong grasp of securitized product deal structures and bond payment calculations is an advantage. The role will require effective communication skills in English to be able to provide clear verbal and written communications to staff, peers, senior leadership, and onshore partners. Rewards designed for you Health and wellbeing. Our health and wellbeing rewards are designed to support you and your family. Paid time away from work. Our employees enjoy a competitive paid time off package. Save for your future. We will support you along your retirement savings journey. Income protection . To ease concerns when the unexpected occurs, our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more. Parental leave . We offer paid parental leave, flexible working, and a caring and inclusive culture. About Us A company to be proud of We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. Fairness and culture We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information. About The Team We provide corporate trust and claims administration services to major corporations in both the private and public markets as well as governments and institutions. Our portfolio includes innovative offerings in corporate trust and escrow (managing assets and debt), class actions and mass tort (facilitating the administration of large legal cases) and bankruptcy administration (assisting with the wind up or restructure of businesses experiencing difficulties). We are looking for talented people to help us deliver these professional services and use our leading technology platforms to facilitate transactions.
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skills Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? Effective communication and organization skills with Polished, professional presence Experience in working on automation projects Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to simplify and automate manual intensive processes using basic VBA, MS Access Expertise in creating reports, and exposure to using PowerBI Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts.
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skills Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? Effective communication and organization skills with Polished, professional presence Experience in reporting of contractual metrics and operational KPIs Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel dashboards. Ability to create meaningful presentation through PowerPoint. Working Knowledge in Power Automate, Power Apps, PowerBi Basic Automation abilities using VBA Macro’s Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Create and Design New Dashboard / Reports as required. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Connect with Stakeholders and drive governance around performance metrics. Play Individual Contributor or Manage a team dedicated for the assignment and drive performance.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skills Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client & Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management. This role requires excellent project management, client facing skills and experience along with strong business acumen and ability to solve business problems. Ability to multi-task across several projects in a dynamic environment and deliver with high diligence. The role is a combination of individual contributor and supervisory tasks. Experience is managing team of 15 or more people is a must. Client relationship management experience also required. Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services Ensure services are constantly aligned to the contractual requirements. Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management Ensure all projects within span are operating within the budget. Drives various team initiatives and priorities like analytics, automation, visualization, and innovation. Guide team members within span to excel in their deliverables and drive performance. Understand business problems and drive solutions to resolve business/operational challenges. Develop strategies for effective data analysis and reporting. Select, configure, and implement analytics solutions. Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.) Knowledge of MS Office); familiarity with business intelligence tools Attention to detail and Problem-Solving Aptit Roles and Responsibilities: Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel / Bi dashboards. Ability to create meaningful presentation through PowerPoint. Good to have’s - Knowledge in Power Automate, Power Apps, Powerbi Good to have’s - VBA Macro’s Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) People / Team Management
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skills Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? Effective communication and organization skills with Polished, professional presence Client and Stakeholder Management experience. Experience in reporting of contractual metrics and operational KPIs Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel / Bi dashboards. Ability to create meaningful presentation through PowerPoint. Knowledge in Power Automate, Power Apps, Powerbi Automation abilities using VBA Macro’s Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) People / Team Management Roles and Responsibilities: Work on one or more projects. Ensure Daily / Weekly / Monthly Reports are delivered on time with accuracy. Deliver ad hoc reports. Connect with stakeholders to understand the business requirement and deliver the reports accordingly. Should have ability to perform Analysis on historical data and generate insights by finding trends in data to spot any anomaly to the stake holders. Drive Value Add’s by automating reports / processes to drive and bring in efficiency. Connect with Stakeholders and drive governance around performance metrics. Individual Contributor or Manage a team dedicated for the assignment and drive performance.
Posted 2 weeks ago
2.0 - 4.0 years
5 - 6 Lacs
Mumbai Metropolitan Region
On-site
Job Description: MIS Analys Department: Management Information Systems (MIS) / IT Reports to: Senior Management Education: Bachelors degree in Information Technology, Computer Science, Statistics, Business Administration, or a related field. Experience : 2-4 years of proven experience in an MIS, Data Analyst, or Business Analyst role, preferably within a manufacturing industry. Technical Skills Expert Proficiency: Google App Script, Google Sheets, and MS Excel (Advanced formulas, Pivot Tables, VBA). Experience With Other Data Visualization Tools (e.g., Tableau). Knowledge of programming languages like Python for data analysis. Familiarity with ERP systems (e.g., SAP, Oracle). Direct Experience In The Chemical Or Specialty Organics Industry. Skills: pivot tables,google sheets,data visualization,google app script,tableau software,advanced formulas,erp systems,python,erp,sap,vba,tableau,ms excel,oracle,data analysis
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
Welcome to the world of realistic app development at Appzlogic Mobility Solutions, where ideas transform into reality with a human touch. As a leading enterprise mobile app development company, our vision is to deliver highly efficient, secured, and scalable enterprise apps to a global audience. Empowering our customers is at the core of our values, as we strive to deliver futuristic apps that work seamlessly across multiple devices and platforms. With a logical and strategic approach, we ensure quick turnaround time in providing enterprise solutions. Our well-defined processes encompass defining, designing, building, integrating, deploying, and managing extraordinary app experiences. As pioneers in technology innovation, we delve into research and simplify complex app development solutions. Our groundbreaking work includes establishing our brand as one of the few to specialize in Google Glass app development solutions. Leveraging our initial research and expertise, we have successfully created innovative enterprise solutions utilizing cutting-edge technologies such as Smartwatches, Beacons, NFC (Near Field Communication), and Smartglasses. Job Description: - Develop and maintain Calypso configurations, workflows, and functionalities to automate business processes and optimize trading activities. - Analyze and understand complex financial instruments, translating them into robust Calypso configurations. - Utilize scripting languages (e.g., Python, VBA) to automate tasks and create custom functionalities within Calypso. - Develop and implement interfaces with external systems (e.g., market data feeds, risk management tools) to ensure seamless data flow and integration. - Participate in code reviews and contribute to continuously improving the Calypso platform's code quality and performance. - Stay up-to-date with the latest advancements in Calypso technology and market practices. We're Looking For Someone Who: - Has a minimum of 5-6 years of experience in software development, with a strong focus on financial applications. - Possesses in-depth knowledge of Calypso configuration tools, workflows, and functionalities. - Demonstrates proficiency in scripting languages commonly used with Calypso (e.g., Python, VBA). - Has experience with integrating Calypso with external systems using APIs or other methods. - Exhibits a strong understanding of capital markets terminology and processes. - Shows excellent problem-solving skills and keen attention to detail. - Thrives in a collaborative environment and enjoys working with cross-functional teams. Join us at Appzlogic Mobility Solutions where innovation and collaboration shape the future of enterprise app development.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Genpact is a global professional services and solutions firm with a team of over 125,000 professionals across 30+ countries. Driven by curiosity, agility, and the desire to create lasting value for clients, we serve leading enterprises worldwide, including the Fortune Global 500. We specialize in deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Assistant Manager/Consultant - Actuarial. In this role, you will utilize client data to model exposures using AIR software. The primary outcome of this process is to provide a summary of exposures and technical pricing to underwriters. The process involves two main steps: Scrubbing of Exposure data and applying terms & conditions, and Modeling of data & publishing results. Responsibilities: - Focus on data-intensive tasks such as compilation, validation, reconciliations, manipulation, and transformation to prepare data for actuarial analysis. - Conduct data quality checks, capital requirement calculations, and prepare reports to support regulatory activities, ensuring a strong quality control element. - Perform analyses to ensure accurate end reports for actuarial purposes. - Validate data based on established processes, review data trends, and generate Actuarial reports, making adjustments and improvements to templates and data as necessary. - Independently manage projects with minimal supervision. - Measure performance indicators, analyze drivers, and investigate events after identifying unfavorable trends/data discrepancies. - Maintain technical documentation for actuarial analysis and address client requests promptly and efficiently. Essential Skills: - Proficiency in MS Office, particularly Excel, Access, Word, and PowerPoint. - Knowledge of P&C insurance & reinsurance domain, Solvency II regulations, and regulatory capital requirements. - Excellent communication and articulation skills. - Ability to work independently and collaboratively as part of a team. - Strong business, collaboration, and client handling skills. - Effective time management skills. - Excellent written and verbal communication skills. - Ability to interact and work effectively with customers from different geographical areas. - Advanced problem-solving abilities with keen attention to detail. - Ability to manage priorities under pressure and time constraints. Minimum Qualifications: - Bachelor's degree in mathematics, Accounting, Economics, Statistics, Business, Risk Management, or a related field. - Completion of 3-4 actuarial exams from the Actuarial Institute of UK/India or equivalent exams from the Society of Actuaries (USA). - Working experience in P&C International (re)/insurance domain for the UK or US region, with Solvency II and reporting experience preferred. Preferred Qualifications: - Strong knowledge of VBA/SQL. Job Details: - Job Title: Consultant - Location: India-Gurugram - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting: Jan 13, 2025, 9:20:18 AM - Unposting Date: Feb 12, 2025, 12:29:00 PM - Master Skills List: Operations - Job Category: Full Time,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Role Summary: Micro Automation Specialist a full-time developer who will be joining one of the Operations team of highly skilled professionals who focus on delivering solutions to the Clients. Candidate would be required to deliver desktop applications and automated solutions targeted at providing value to Sun Life Financial through innovation and collaboration. Candidate would be required to provide Solutions spanning a wide range of technologies including Robotic Automation, Microsoft Access, Microsoft Excel and Microsoft SQL Server. The candidate will be encouraged to take advantage of the opportunities for both personal growth and continuous learnings provided by the team and by Sun Life Financial. Key Accountabilities: - Analyze requirements and work with Business stakeholders to understand their requests. - Develop new applications functionality and enhance/maintain current features. - Responsible for the creation, design, development and implementation of RPA systems. - Required to investigate, analyze, and set-up automated processes to maximize efficiency for the business model. - Work with ORM Team to Review MA Tool. - Provides support and assists the BPA Team. - Build a strong relationship with business unit leaders and onshore partners. Skill/Competencies: - Minimum of 5+ years of industry experience in VBA & SQL. - High proficiency in MS Office applications such as Excel, Access and PowerPoint. - Strong with Microsoft SQL and relational databases. - Must have Design Skills to create user interfaces. - VBA + DOT Net programming experience with any database. - Knowledge of PEGA Automation Tool is preferred. - Well versed working in an Agile environment. - Strong analytical, problem-solving, and process improvement skills. - Should have knowledge of Web Scraping. - Knowledge of data visualization best practices (Capability to create visualizations, dashboards, and MIS). Job Category: Customer Service / Operations Posting End Date: 29/06/2025,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
The Smart Cube, a WNS company, is a trusted partner for high performing intelligence that answers critical business questions. We work with our clients to figure out how to implement the answers, faster. As an Assistant Manager, you will be responsible for understanding client objectives and collaborating with the Project Lead to design effective analytical frameworks. You should translate requirements into clear deliverables with defined priorities and constraints. Your responsibilities will include managing data preparation, performing quality checks, and ensuring analysis readiness. You will implement analytical techniques and machine learning methods such as regression, decision trees, segmentation, forecasting, and algorithms like Random Forest, SVM, and ANN. It is important to perform sanity checks and quality control of your own work as well as that of junior analysts to ensure accuracy. The ability to interpret results in a business context and identify actionable insights is critical. You will handle client communications independently and interact with onsite leads, discussing deliverables and addressing queries over calls or video conferences. Managing the entire project lifecycle from initiation to delivery, ensuring timelines and budgets are met, translating business requirements into technical specifications, managing data teams, ensuring data integrity, and facilitating clear communication between business and technical stakeholders will also be part of your role. Leading process improvements in analytics and acting as project leads for cross-functional coordination are expected. In terms of technical requirements, you must be proficient in connecting databases with Knime (e.g., Snowflake, SQL) and understand SQL concepts such as joins and unions. You should be capable of reading/writing data to and from databases, using macros and schedulers to automate workflows, designing and managing Knime ETL workflows to support BI tools, and ensuring end-to-end data validation and documentation. Proficiency in PowerBI is required for building dashboards and supporting data-driven decision-making. Leading analytics projects using PowerBI, Python, and SQL to generate insights, visualizing key findings using PowerPoint or BI tools like Tableau or Qlikview is essential. The ideal candidate should have at least 4-7 years of experience in advanced analytics across Marketing, CRM, or Pricing in Retail or CPG. Experience in other B2C domains is acceptable. Skills in handling large datasets using Python, R, or SAS, working with multiple analytics or machine learning techniques, client interactions, and working independently are expected. A good understanding of consumer sectors such as Retail, CPG, or Telecom is essential. Experience with various data formats and platforms including flat files, RDBMS, Knime workflows and server, SQL Server, Teradata, Hadoop, and Spark on-prem or in the cloud is required. Basic knowledge of statistical and machine learning techniques like regression, clustering, decision trees, forecasting (e.g., ARIMA), and other ML models is necessary. Strong written and verbal communication skills are essential for creating client-ready deliverables using Excel and PowerPoint. Knowledge of optimization methods, supply chain concepts, VBA, Excel Macros, Tableau, and Qlikview will be an added advantage. Qualifications required include Engineers from top tier institutes (IITs, DCE/NSIT, NITs) or Post Graduates in Maths/Statistics/OR from top Tier Colleges/Universities, and MBA from top tier B-schools.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Procurement Data Analyst at Danfoss, you will play a crucial role as part of the Cost Analysis Center (CAC) within the Drives Procurement organization. Your main responsibilities will involve supporting Strategic Procurement through data mining, data analytics, managing RFQs, handling Letters of Authorization (LOAs), and supplier cost management. You will collaborate closely with global category managers, suppliers, and internal stakeholders to enhance procurement efficiency and drive cost-down initiatives. Your key responsibilities will include supporting data mining for RFQs to aid supplier negotiations, managing and analyzing LOAs for supplier agreements, implementing price changes in the ERP system (SAP), acting as a super user for procurement tools and Power BI dashboards, identifying and implementing process improvements for enhanced efficiency, and providing ad hoc reports and analysis to facilitate strategic decision-making. The ideal candidate for this role will possess a Bachelor's degree in Electronics, Electrical, or a Master's in Business/Supply Chain, along with 5 to 8 years of experience in data analytics, procurement, and supplier collaboration. Preferred industry experience includes electronics, power electronics, clean energy, industrial automation, or related fields. Proficiency in Advanced Excel, Macro, VBA, Power Apps, Power Automate, and Power BI is essential for data-driven decision-making and dashboard creation. Knowledge of SAP MM Module & PLM Teamcenter is also beneficial for procurement and product lifecycle management. You should have strong analytical skills to work with complex data and reports, deep expertise in procurement methodologies and supplier collaboration, as well as process standardization and documentation skills to drive efficiency. Experience in continuous improvement methodologies such as 5S, Lean, Six Sigma, or Agile is preferred. Strong communication and stakeholder management skills are necessary to confidently voice opinions, foster transparent dialogue, and collaborate effectively across teams. A proactive problem-solving approach and the ability to work in global, cross-functional environments within a matrix organization are also key requirements for this role. At Danfoss, we are committed to engineering solutions that drive sustainable transformation for the future. We believe in creating an inclusive work environment where people from diverse backgrounds are treated equally, respected, and valued. As we work towards becoming CO2 neutral by 2030, we prioritize the health, working environment, and safety of our employees.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a Business Transformation Associate Manager at Accenture, you will play a crucial role in developing transformation vision, assessing vision feasibility, and capability gaps, as well as planning journey management. Your responsibilities will include translating economic trends into industry competitive advantage and transforming businesses to enable profitable and sustainable growth. With 10 to 14 years of experience and a background in Any Graduation, you will need to establish strong client relationships, manage multiple stakeholders, and meet deadlines while performing under pressure. Your agility for quick learning will be essential in this role. Your duties will involve analyzing and solving moderately complex problems, creating new solutions, and understanding the strategic direction set by senior management. You will primarily interact with your direct supervisor or team leads, as well as peers and/or management levels at clients or within Accenture. Your ability to make decisions that impact teams and drive data mining, transformation, and analysis to generate actionable business insights will be critical. In addition, you will leverage your strong Excel and VBA (macro) skills to automate reporting, streamline processes, and enhance data accuracy. Utilizing Java and analytical tools, you will build scalable data solutions and provide backend support for reporting systems. Collaboration with business and operations teams to identify process gaps and lead improvements using data-driven methods is also key. You will support process excellence initiatives through data analysis aligned with Lean/Six Sigma principles and design and maintain dashboards, KPIs, and automated tools to enable proactive decision-making across functions. Please note that this role may require you to work in rotational shifts. If you are ready to embrace the power of change and create value and shared success for clients, people, shareholders, partners, and communities, Accenture is the place for you. Join our global professional services company and be part of a team that delivers on the promise of technology and human ingenuity every day. Visit us at www.accenture.com for more information.,
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Join Barclays as an Assistant Vice President - ALM Reporting role, where the role primarily revolves around the development of business capabilities for Finance. This includes key stages such as functional design, data management, end-to-end process and controls, delivery, and functional testing. The role is crucial in ensuring that these elements are effectively integrated and optimized to support our financial operations. At Barclays, we don't just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Bachelors in Engineering/MBA- Finance /CA/ Masters in economics or equivalent qualifications. Additional certifications like CFA/FRM/PRM are desirable. Strong Knowledge of IRRBB/ALM concepts and reporting. Strong working knowledge of Microsoft Excel. Understanding and appreciation of an IT function within Finance/Treasury processes. Strong communication skills. Some Other Highly Valued Skills May Include Below MS Access, VBA, SQL an advantage. Knowledge of transfer pricing, liquidity or capital concepts an advantage. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai/Noida office. Purpose of the role To model, measure and manage the bank’s financial balance sheet to report and optimise its risk profile and profitability by analysing the bank's assets and liabilities and developing strategies to manage interest rate risk on the banking book and other ALM risks. Accountabilities Identification, modelling and measurement of the bank’s interest rate risk including the reporting of risks internally and externally. Development and implementation of strategies to manage the bank's interest rate risk in the banking book, including management of the bank's exposure to changes in interest rates and development of hedging strategies. Management of the bank's banking book balance sheet to optimize the allocation of assets and liabilities, and to ensure that the bank's liquidity, interest rate, and foreign exchange risks are appropriately managed within internal and external tolerance. Management of the bank's structural interest rate risk capital position to ensure compliance with regulatory requirements and to support the bank's growth and profitability objectives. Development and implementation of financial models to analyse the bank's balance sheet and to support decision-making processes related to asset and liability management. Support the development and pricing of customer products to align to the bank’s risk appetite and strategy in relation to IRRBB. Measurement of the capital requirements in relation to the interest rate and credit spread risk on the banking book. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
You are a strategic thinker passionate about driving solutions in Finance Analytics. You have found the right team. As a Finance Analytics Associate in our Finance team, you will spend each day defining, refining, and delivering set goals for our firm. You will provide strategic analytical support to Card CFOs and senior leaders to analyze results and provide insights to better manage the business. You will play a key role in supporting the full scope of team deliverables, gaining broad exposure to the business and core Planning & Analysis functions. You will lead efforts to improve and automate processes to save time and enable deeper analysis. Collect, analyze, and interpret data effectively. Identify trends, patterns, and insights from complex datasets to derive conclusions. Approach problems methodically with strong analytical skills to provide comprehensive analysis for informed business decisions. Provide comprehensive analysis for business decision-making and forecasting purposes. Prepare and present analytical insights that resonate with the business context, audience, and strategies. Create impactful charts, graphs, and infographics to present analysis visually. Evaluate information critically and make sound judgments. Communicate critical findings and insights to non-technical stakeholders clearly and effectively. Ensure precision in data analysis and reporting for accuracy and reliability. Spot errors or inconsistencies in data. Respond comprehensively to inquiries from senior management or stakeholders. Find innovative ways to address business challenges creatively. Support Investor Day-related tasks by updating key metrics, card attrition, and reviewing inputs. Prepare decks for Earnings, supplemental financials, explain key moves, and provide Q&A support. Provide detailed financial results, variances, and an overview of the Cards P&L to senior management. Contribute to financial planning and budgeting by preparing budget decks. Interpret hypothetical risks to the cards business and size the P&L against each material risk. Challenge existing assumptions and explore alternative solutions. Required qualifications, capabilities, and skills: - Bachelors degree in Accounting/Finance/Economics or other related majors. - 8+ years in Finance, management consulting, or other financial/analytic roles. - Strong quantitative and analytical problem-solving skills. - Strong knowledge of Excel & VBA, SQL, Python /Pyspark, Alteryx and Tableau, and other data analysis and data visualization tools. - Possess strong interpersonal, verbal, and written communication skills to convey complex information clearly. - Ability to comprehend and clearly communicate complex concepts in a dynamic environment. - Manage compelling priorities simultaneously and have effective coordination skills. - Has a proactive approach with strong judgment and professional maturity. - Ability to work in a fast-paced, dynamic environment.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
You are a strategic thinker passionate about driving solutions in Finance Analytics. You have found the right team. As a Finance Analytics Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will provide strategic analytical support to Card CFOs and senior leaders to analyze results and provide insights to better manage the business. You will play a key role in supporting the full scope of team deliverables, gaining broad exposure to the business and core Planning & Analysis functions. You will lead efforts to improve and automate processes to save time and enable deeper analysis. Collect, analyze, and interpret data effectively. Identify trends, patterns, and insights from complex datasets to derive conclusions. Approach problems methodically with strong analytical skills to provide comprehensive analysis for informed business decisions. Provide comprehensive analysis for business decision-making and forecasting purposes. Prepare and present analytical insights that resonate with the business context, audience, and strategies. Create impactful charts, graphs, and infographics to present analysis visually. Evaluate information critically and make sound judgments. Communicate critical findings and insights to non-technical stakeholders clearly and effectively. Ensure precision in data analysis and reporting for accuracy and reliability. Spot errors or inconsistencies in data. Respond comprehensively to inquiries from senior management or stakeholders. Find innovative ways to address business challenges creatively. Support Investor Day-related tasks by updating key metrics, card attrition, and reviewing inputs. Prepare decks for Earnings, supplemental financials, explain key moves, and provide Q&A support. Provide detailed financial results, variances, and an overview of the Cards P&L to senior management. Contribute to financial planning and budgeting by preparing budget decks. Interpret hypothetical risks to the cards business and size the P&L against each material risk. Challenge existing assumptions and explore alternative solutions. Required qualifications, capabilities, and skills: - Bachelors degree in Accounting/Finance/Economics or other related majors - 8+ years in Finance, management consulting or other financial/analytic roles - Strong quantitative and analytical problem-solving skills - Strong knowledge of Excel & VBA, SQL, Python /Pyspark, Alteryx and Tableau and other data analysis and data visualization tools - Possess strong interpersonal, verbal and written communication skills to convey complex information clearly - Ability to comprehend and clearly communicate complex concepts in a dynamic environment - Manage compelling priorities simultaneously and have effective coordination skills - Has proactive approach with strong judgment and has professional maturity - Ability to work in a fast-paced, dynamic environment,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Are you ready to disrupt an industry and change lives As an Associate at GCC's Sampling Allocation Service in AstraZeneca, you will be responsible for developing and implementing analytical programs to optimize sampling distributions for branded products. This role is a blend of managerial and hands-on tasks, involving proactive collaboration with brand team members and overseeing the internal GCC Sampling team to ensure deliverables meet specific requirements. Your role will require working closely with brand teams to comprehend rules, requirements, and sampling strategies, utilizing your expertise across various commercial datasets to ensure accurate implementation. Your contributions will play a vital role in the sample ordering and distribution system, directly influencing the development of life-changing medicines. Location: Bangalore Experience: 3-6 years Notice period: Maximum 2 months (strictly) **Essential Skills/Experience:** - A quantitative Bachelor's degree from an accredited institution in fields like Engineering, Operations Research, Management Science, Economics, Statistics, Applied Math, Computer Science, or Data Science is mandatory. An advanced degree (Masters, MBA, or PhD) is preferred. - Minimum of 2 years of experience in Pharmaceutical/Biotech/Healthcare analytics or secondary data analysis. - At least 3 years of experience in applying advanced methods and statistical procedures on large and disparate datasets, with expertise in areas such as Data Mining, Predictive Modeling algorithms, Optimisation & Simulation. - Proficiency and recent experience (2+ years) in Python, R, SQL, and big data technologies. - Working knowledge of data visualization tools like PowerBI, VBA, or similar platforms. - Proficiency in MS Office products, including PowerApps, Excel, and PowerPoint. - Ability to manipulate and extract insights from extensive longitudinal data sources like Claims, EMR, and other patient-level datasets. - Expertise in managing and analyzing various large, secondary transactional databases. - Background in statistical analysis and modeling, with Machine Learning knowledge as a plus. - Familiarity with IQVIA datasets and sales-related data sets like targeting and alignment, HCP eligibility, and call data. - Experience in data visualization methods and tools for effective communication of insights derived from analyses. - Strong organization and time management skills. **Desirable Skills/Experience:** - Strong leadership and interpersonal skills, with a proven ability to collaborate effectively with business leaders and cross-functional partners. - Excellent communication and influencing abilities, capable of presenting concise and compelling reviews of independently developed analyses along with actionable insights to stakeholders. - Strategic and critical thinking skills, with the capability to engage, build credibility, and maintain relationships with the Commercial Leadership Team. - Exceptional organizational skills and time management, adept at handling multiple projects simultaneously.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
You will be working as an Assistant Manager in the SLGS Finance Team to support VBA automations in alignment with the organization's digital transformation journey. The ideal candidate for this role is a self-motivated individual with a passion for driving change to enhance operational efficiency and advance their career. Your responsibilities will include developing, maintaining, and enhancing Excel-based tools and dashboards using VBA. You will automate recurring finance processes to improve efficiency and accuracy, collaborate with Finance Stakeholders across various departments to gather requirements, and deliver customized automation solutions. Additionally, you will provide support to global finance teams, maintain detailed documentation for automation solutions, and identify opportunities for process improvement. To excel in this role, you should possess strong analytical and problem-solving skills, proficiency in Excel and VBA, and experience working directly with senior finance stakeholders. Excellent communication and interpersonal skills are essential for collaborating with stakeholders at all levels. Being open to learning and adapting to AI and emerging technologies will be beneficial. Preferred skills include knowledge of Python, SQL, Power Query, Power BI/Tableau, and experience in managing automation projects. Strong organizational skills, attention to detail, and the ability to work with cross-functional teams are also desirable qualities for this role. If you are looking for a challenging opportunity to make a difference in the Finance industry and are eager to drive innovation and automation, this role might be the perfect fit for you.,
Posted 2 weeks ago
9.0 years
0 Lacs
Pune, Maharashtra, India
Remote
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Level: 5–9 years Customer-Facing Role: Global Clients/Customers Role Overview Core, Mobile and Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning, configuring, and troubleshooting access network and services for enterprise customers. The role demands a strong technical foundation in Carrier Ethernet, IP routing, and switching, alongside the ability to manage escalations and support field engineers. This is a hands-on role requiring adherence to agile delivery processes, stakeholder communication, and the flexibility to work in secure environments or shifts. Provisioning Key Responsibilities: Provision and configure access networks manually and through automation tools. Engage with relevant workgroups to ensure that Outages & Migration activities will improve Network performance, remove legacy platforms, and consolidate Network resources whilst ensuring minimum impact and disruption to End Users and other Customer platforms. Identify and resolve network provisioning failures, determining root causes and recommending corrective actions. Support field engineers remotely for commissioning new services. Optimize provisioning processes for agile and timely delivery. Manage escalations within the team and ensure clear communication with stakeholders. Testing And Migration Perform throughput and performance testing using tools like Wireshark and Geoprove. Troubleshoot enterprise voice provisioning issues, including SIP PRI. Conduct network validations and assist in migrations with minimal service interruptions. Collaboration Engage with global customers, providing regular updates on provisioning and testing. Work closely with cross-functional teams to deliver end-to-end enterprise network solutions. Ensure compliance with workplace health and safety (WHS) policies. Additional Requirements Work shift hours as required, including in secure rooms if necessary. Required Skills And Experience Strong expertise in Carrier Ethernet, IP management, routing, and switching, DWDM and legacy networks PDH, SDH. Proficiency in networking protocols such as VLAN encapsulation, MPLS, L2/L3 VPN, BGP, OSPF, Static Routing, and IPv4/IPv6. Experience in working on various Vendor platforms, Transmission systems and Network management system applications such as 5620SAM, Huawei U2000, Cisco EPM, Alcatel Lucent SDH RM, NFM-T, NMS, Ciena site manager and TeMIP. Experience working in access aggregates Cisco ASR, Juniper and Huawei, IP access routers CISCO NCS540, ASR903. Experience with enterprise voice switching and provisioning - C20, Ribon SBC, Ribon PSX. Excellent troubleshooting skills, with the ability to articulate issues clearly. Hands-on experience with packet tracing and analysis tools like Wireshark and Geoprove. Preferred Qualifications Certifications: CCNA/CCNP Knowledge of scripting and Excel VBA for automation. Adaptability to flexible time schedules and the ability to work independently. Effective verbal and written communication skills. "Can-do" attitude with excellent time management and multitasking capabilities. Workplace Health And Safety (WHS) Responsibilities Actively contribute to maintaining a safe and compliant workplace. Adhere to all workplace health and safety standards.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a global leader in assurance, tax, transaction, and advisory services, we at EY are dedicated to hiring and developing passionate individuals to contribute towards building a better working world. We believe in providing a culture that offers training, opportunities, and creative freedom to help individuals reach their full potential. At EY, we focus not only on your current abilities but also on nurturing your growth and development. We empower you to shape your own career, offering limitless potential and providing motivating experiences to support you in becoming the best professional you can be. The current opportunity available is for the position of Executive in the National Assurance team, specializing in Financial & Accounting Advisory Services (FS Sector) in Mumbai. The purpose of Assurance at EY is to inspire confidence and trust in a complex world by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth, and nurturing talent for future business leaders. We assist clients by ensuring their accounts comply with audit standards, offering a clear perspective to audit committees, and providing vital information to stakeholders. Our service offerings include External Audit, Financial Accounting Advisory Services (FAAS), IFRS & US GAAP conversion, IPO and other public offerings, Corporate Treasury - IFRS 9 accounting & implementation support, among others. Key Responsibilities: - Demonstrating technical excellence in areas such as IFRS, Ind AS, technical advisory, MS Suite, and advanced excel skills including VBA. Skills and Attributes: To qualify for this role, candidates must possess practical and solution-oriented skills, proactive attitude, and fluent communication abilities. Candidates should have 2-4 years of relevant experience. What We Look For: We seek individuals who can collaborate effectively across various client departments, adhere to commercial and legal requirements, and offer practical solutions to complex problems. We value agility, curiosity, mindfulness, positive energy, adaptability, and creativity in our team members. What We Offer: Joining EY means becoming part of a global network of over 300,000 professionals, including 33,000 in India. EY is committed to investing in the skills and learning of its employees, offering personalized career journeys and access to career frameworks that provide insights into roles, skills, and opportunities. We are dedicated to being an inclusive employer, striving to strike a balance between delivering excellent client service, supporting career growth, and prioritizing employee well-being. If you believe you meet the criteria outlined above and are excited about contributing to a better working world, we encourage you to apply as soon as possible. Come be a part of EY and help us build a better future together. Apply now.,
Posted 2 weeks ago
3.0 - 8.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
As an Oracle Cloud ERP Security professional with 3 to 8 years of experience, you will be responsible for designing and implementing customized, scalable, and SOX compliant security solutions. Your role will involve advanced debugging and troubleshooting issues, including interactions with technology vendors. You will be expected to identify, design, customize, and implement Oracle Risk Management Cloud Controls as part of Governance, Risk, and Compliance solutions. Additionally, attending client design workshop sessions and creating design documentation through workshops in onsite/offshore delivery models for projects will be part of your key responsibilities. To excel in this role, you should have at least 3-5 years of experience in delivering the full cycle of Oracle Cloud Security assessments, design, and implementations. An understanding of business processes flows, cloud security risks, Oracle application security, and risk management is essential. Proficiency in Oracle cloud security console, role-based security implementation, and Oracle Cloud Quarterly patch analysis is required. Furthermore, experience in securing Oracle Business Intelligence reports/data models/subject areas/analysis and coordinating with various teams is crucial for success in this position. Preferred skills for this role include experience in Oracle GRC or Oracle Risk Management Cloud design, implementation, or assessment, as well as knowledge of Security Certifications such as CISSP, CISM, CISA. Additionally, automation using Python, C#, or VBA and troubleshooting skills using PL-SQL queries are advantageous. To be considered for this role, you should hold a B.Tech/M.Tech/MS qualification. Excellent written and verbal communication skills are essential for effective collaboration with cross-functional teams and clients. Previous Consulting or Big 4 experience would be beneficial in this role. If you have a passion for Oracle Cloud ERP Security and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skills Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? Effective communication and organization skills with Polished, professional presence Client and Stakeholder Management experience. Experience in reporting of contractual metrics and operational KPIs Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel / Bi dashboards. Ability to create meaningful presentation through PowerPoint. Knowledge in Power Automate, Power Apps, Powerbi Automation abilities using VBA Macro’s Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) People / Team Management Roles and Responsibilities: Work on one or more projects. Ensure Daily / Weekly / Monthly Reports are delivered on time with accuracy. Deliver ad hoc reports. Connect with stakeholders to understand the business requirement and deliver the reports accordingly. Should have ability to perform Analysis on historical data and generate insights by finding trends in data to spot any anomaly to the stake holders. Drive Value Add’s by automating reports / processes to drive and bring in efficiency. Connect with Stakeholders and drive governance around performance metrics. Individual Contributor or Manage a team dedicated for the assignment and drive performance.
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About This Role Wells Fargo is seeking a Finance Analyst. About Corporate Finance, Provide centralized finance capabilities and support to executive management, and Business and Enterprise Function teams. The team manages the overall forecasting process and provides financial advice and analytics on enterprise-wide strategic initiatives. Corporate Finance is also responsible for internal management reporting and all centralized finance processes, tools and applications. In This Role, You Will Participate in functions related to financial research and reporting Forecast analysis of key metrics, as well as other financial consulting related to business performance, operating and strategic reviews Identify opportunities for process improvements within the scope of responsibilities Research moderate to complex financial data in support of management decision-making for a business Create and communicate various activities such as product pricing, product, and portfolio performance Exercise independent judgment to guide key metrics forecasting, closing data and validation Present recommendations for resolving all aspects of delivering key forecasting projections as well as financial reporting to support monthly and quarterly forecasting Develop expertise on reporting that meets brand standards and internal control standards Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree in finance, Economics, Mathematics, or a related field. Strong years of experience in a rates-related role. Strong understanding of financial markets and interest rate products. Experience with process automation tools and techniques (e.g., VBA, Python, RPA). Excellent analytical, problem-solving, and communication skills. Attention to detail and a commitment to accuracy. Experience with Bloomberg, Reuters is a plus. Power BI expertise is a plus Job Expectations: The Rates Process Analyst/Specialist is responsible for supporting critical processes related to interest rate management, pricing, and automation. This role involves creating and maintaining market rates curves, sourcing index rates, applying interest pricing methodologies, developing process automations, and ensuring robust controls are in place. The ideal candidate will possess a strong understanding of financial markets, data analysis skills, and a commitment to accuracy and efficiency. Market Rates Curve Development: Create and maintain accurate and timely market rates curves using various data sources and methodologies. Index Rate Sourcing: Source and validate index rates from reputable providers, ensuring data integrity and compliance. Interest Pricing Methodologies: Apply and understand various interest pricing methodologies to support accurate product pricing and risk management. Process Automation: Identify opportunities for process automation and develop solutions to improve efficiency and reduce manual effort. Controls and Compliance: Ensure all processes adhere to established controls and compliance requirements, including documentation and testing. Data Analysis and Reporting: Translate financial problems and business needs into moderately complex analyses and recommendations using specialized knowledge and data research capabilities. Develop standard and customized reports, ad hoc analyses, and data visualizations, requiring specialized financial, statistical, and quantitative knowledge. Project Support: Participate in projects, assisting the systems support group with design, programming, research, testing, and implementation aspects. Troubleshooting: Assist in troubleshooting and problem-solving related to production or issuance issues. Documentation and Procedures: Assist with developing departmental and divisional procedures, policies, and controls to maintain the accuracy and efficiency of processes and minimize the risk of incorrect production and issuance output. Communication: Provide updates to project logs, monthly budget forecasts, and contribute to monthly newsletters or operations reviews. Stakeholder Management - Lead Presentations, stakeholder connect, able to collaborate with multiple user groups for change communication, able to understand complex requirements and work with multiple groups to implement the same. Posting End Date 7 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-475687
Posted 2 weeks ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job title: Team Lead - MR Location: Hyderabad % of travel expected: Travel required as per business need, if any Job type: Permanent and Full time About The Job As part of GTMC, Insights & Analytics Capabilities delivers best-in-class and transformative insights and innovative tools and methods that actionably fuel Sanofis strategic business decisions, processes and deliverables. In doing so, our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? Overall Purpose At Sanofi, we leverage analytics and technology to benefit patients worldwide. We seek individuals passionate about using data, analytics, and insights to drive decision-making and tackle global health threats. Our mission is to transform decision-making across our end-to-end commercialization process, from business development to late lifecycle management. The Specialist in Market Research and Competitive Intelligence will provide deliverables that support planning and decision-making across multiple functional areas, such as finance, manufacturing, product development, and commercial. This role ensures high-quality deliverables, drives synergies across franchises, fosters innovation, and creates scalable, shareable solutions. Key Responsibilities Team Lead –MR drives operational impact by effectively leading team initiatives within the Business Unit. Through hands-on leadership and technical expertise, this role optimizes market research (primary and secondary) workflows to enhance team productivity. The Team Lead manages a dedicated team, providing direct supervision, mentoring, and technical guidance while ensuring alignment with departmental objectives. Key responsibilities include coordinating daily operations, implementing process improvements, and maintaining quality standards within the team's scope. They collaborate with stakeholders to understand requirements, allocate team resources effectively, and ensure timely delivery of market research solutions. The Team Lead also supports team development, provides technical mentorship, and ensures adherence to MR activities, governance practices while reporting progress to senior managemen People Supports analytical operations within the Business Unit, providing insights that inform departmental decisions and contribute to team objectives. Stays current on governance practices and shares relevant updates with team members to support MR project planning and activities. Ensures team delivers quality analytical deliverables on schedule, maintaining stakeholder confidence through consistent performance and reliable execution. Identifies process improvement opportunities and collaborates with internal teams to implement solutions that enhance team efficiency and quality. Manages and develops team members, fostering a collaborative learning environment that supports individual growth and team performance. Balances project priorities with operational needs, ensuring practical implementation while supporting broader departmental goals. Mentors junior team members and coordinates with peer leads to strengthen team capabilities and knowledge sharing. Maintains working relationships with internal stakeholders and team members, ensuring data solutions meet current business requirements and project needs, across the product/brand lifecycle. Support the contracting process within defined timelines and collaborate with global stakeholders for project planning and budgeting. Performance Indicators: Feedback from (end stakeholders) on overall satisfaction Weightage: 20% Performance Coordinates a team of specialists to address business challenges, ensuring team members are effectively assigned to meet project requirements. Collaborates with departmental teams to deliver insights and support data-driven solutions within the team's scope of work. Reviews MR workfolws and processes within the team, tracking progress and sharing results with immediate stakeholders. Contributes to implementing solutions that align with specific business objectives and team deliverables. Establishes effective workflows within the team and coordinates with other teams when needed for project completion. Tracks team deliverables, identifying potential issues early and working with team members to resolve challenges and address stakeholder questions. Implements best practices within the team, encouraging data-driven approaches in daily work. Supports operational efficiency by following established standards and helping team members collaborate effectively. Develops stakeholder relationships through reliable delivery of quality data products that contribute to business objectives. Translate understanding of brand and business needs into potential hypotheses and effective analytical approaches for both market research and competitive intelligence projects. Partner with therapy area/brand/Medical team across Sanofi based Globally, for high quality execution and on time delivery of the insights projects and initiatives. This includes development, refinement, and comprehensive quality control for standard deliverables (real-time alerts, competitor benchmarking, Insights & SML Report, conference activities, Listening Priorities, PV reporting, Expert encounters, etc), slide preparation for various internal meetings, and strategic and tactical ad hoc support Support planning for key conferences with guidance/input from the Sanofi teams. Support cross-functional team preparedness and proactive planning Support competitive simulation workshops, including development of briefing books, gap analysis, SWOT, scenario planning Collaborate with vendor and Sanofi team to develop and refine deliverables Leverage a wealth of in-house secondary resources to develop a comprehensive, synthesized narrative for key competitive topics and questions on an ad hoc basis Development and refinement of key in-house MR & CI resources including clinical trial trackers, clinical data comparisons, internal portals, launch timings Participate in global, regional, and local meetings as relevant to better understand the business context and appropriately translate into deliverables Analyze primary market research/survey data to address key business objectives and develop impactful presentations to report insights and recommendations. Support planning for key conferences and develop resources for competitive simulation workshops. Communicate effectively with internal stakeholders and present key insights and recommendations. Provide evidence-based recommendations to support decision-making Proactively troubleshoot and offer solutions/options before escalating and reaching out for help Support logistics of scheduling meetings with a large number of people and PO processing, as needed Performance indicators: Adherence to timeline, quality target Weightage: 50% Process Ensure the team delivers projects effectively, focusing on resourcing, quality, timeliness, efficiency, and maintaining high standards. Contribute to overall quality enhancement by ensuring the team meets the defined/agreed quality parameters for their outputs. Managing the process or team expansion initiatives, involved in hiring and people management responsibilities Ensure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards. Implements resource and back-up planning for analytics teams to ensure business continuity and consistent delivery of insights to stakeholders. Ensuring right demand planning and optimizing resources Lead and implement operational excellence projects within the team, aligning with the overall direction from senior leadership. Develop and implement tools, technology, and processes to continuously improve quality and productivity. Identify synergies and redundancies across brands and global business units (GBUs) for common customers/business models, prioritizing information gaps and business challenges from global teams. Work cross-functionally to gather requirements, analyze data, and generate actionable insights and reports. Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical/ field writing group; and Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh Performance indicators: Feedback from stakeholders on satisfaction with deliverables Adherence to plan/calendar Weightage: 20% Stakeholder Develop working relationships with immediate business partners to understand their data requirements and ensure team deliverables support departmental goals. Present analytical findings to stakeholders in clear, understandable formats that support team and project decision-making. Work with internal teams (such as Brand Teams, Competitive Intelligence, Customer Facing teams etc.) to ensure analytics outputs meet their project needs and provide practical value. Coordinate project timelines by setting realistic expectations for deliverables and communicating resource needs to immediate supervisors. Share knowledge between team members and business partners to improve understanding of data insights and encourage their practical application. Participate in departmental meetings to provide updates on analytics work and communicate team needs for project success. Address day-to-day concerns related to data quality, methods, or implementation of team analytics solutions. Maintain regular communication with key stakeholders, focusing on those directly involved in current projects and team objectives. Supporting Role: This position contributes to analytics and insights generation within the commercial function, helping deliver data-driven solutions that support business objectives and informed decision-making at the departmental level. Collaborate with global teams and external vendors to ensure effective project delivery of market research and competitive intelligence initiatives. Performance indicators: Adherence to timeline, quality target Weightage: 10% This role is essential for driving robust analytics and insights generation across different franchises, supporting Sanofi's mission to tackle some of the world's greatest health threats through informed decision-making and strategic planning. Experience About you 8+ years of experience in pharmaceutical product Competitive Intelligence or Market Research (Primary/Secondary) or Medical Insights and analytics. Experience in the pharmaceutical industry is preferred. Experience in General Medicine/Specialty care/Vaccines Therapy Area is preferred. Extensive understanding of commercial operations and operating model. People Management experience for managing a team or function Familiarity with major business KPIs and processes, and up to date knowledge of CI, MR, Forecasting, SFE, and Medical Insights methodologies. Familiarity with common databases like Citeline, Evaluate, Cortellis, IQVIA, etc. Soft Skills Strong learning agility and ability to manage ambiguous environments. Ability to mentor and guide the team Excellent interpersonal and communication skills with strong presentation skills. Team player who is curious, dynamic, result-oriented, and collaborative. Strategic thinking in an ambiguous environment. Ability to operate effectively in an international matrix environment and work across time zones. Technical Skills Strong qualitative and quantitative market research, and data analytics capabilities. Knowledge of CI, statistical and programming tools (SPSS, Q, or similar) a plus Experience with statistical approaches such as conjoint, MaxDiff, linear regression, correlation, factor, and cluster analyses a plus Advanced MS Office skills (Excel and PowerPoint) a must. Slide creation skills to develop creative and impactful presentations. Preferred experience using analytical tools like Power BI, QlikSense, Tableau, Smartsheet, and Alteryx. Expert knowledge of Excel and/or proficiency in VBA, is a plus. Experience in developing and managing dashboards. Project management abilities to prioritize and handle multiple projects simultaneously. Aptitude for problem-solving and strategic thinking. Ability to synthesize complex information into clear and actionable insights. Proven ability to work effectively across all levels of stakeholders and diverse functions. Solid understanding of pharmaceutical development, manufacturing, supply chain, and marketing functions. Education Advanced degree in Pharma, Management, Statistics, Decision Sciences, Engineering, Life Sciences, Business Analytics, or related fields (PhD, MBA, or Master's preferred). Languages Excellent knowledge of English with strong written and spoken communication skills. Why chose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job title : Analyst - Data & Process Management Location: Hyderabad/Mumbai % of travel expected: Travel required as per business need, if any Job type: Permanent and Full time About The Job Our Team: Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally. Main Responsibilities The overall purpose and main responsibilities are listed below: Ensuring the accuracy, security, and accessibility of organizational data. Identify and resolve data inconsistencies, redundancies, and quality issues. Maintain requirements documents, business rules and metadata. Collaborate across departments to streamline data processes, implement governance frameworks, and provide insights that drive informed decision-making. People: Maintain effective relationship with the end stakeholders within the allocated GBU and tasks – with an end objective to develop education and communication content as per requirement. Actively lead and develop SBO operations associates and ensure new technologies are leveraged. Initiate the contracting process and related documents within defined timelines; and Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget. Performance: Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available. Create dashboards to synthesize and visualize key information and enable business decisions. Works to develop deal tracking analytics and reporting capabilities. Collaborates with Digital to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity. Collect, organize, and maintain datasets to ensure accuracy, completeness, and consistency. Monitor data pipelines, ETL processes, and ensure the smooth flow of data across systems. Develop and enforce data quality standards, governance policies, and best practices. Analyse data to identify trends, patterns, and insights that support decision-making. Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI). Provide ad hoc data analysis for various departments and stakeholders. Performance indicators: Adherence to timeline, quality targe Process: Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical/ field writing group, including scientific documents and clinical/medical reports. Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical/ field writing group Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh. Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU. Stakeholder: Work closely with global teams and/ external vendors to ensure the end-to-end effective project delivery of the designated publication/medical education deliverables also to prioritize work and deliver on time-sensitive requests. Be able to provide and defend gathered intelligence, methodology, content, and conclusions to the global leadership in a clear, concise format. About You Experience:3+ years of experience in pharma data management, data governance and data stewardship. In-depth knowledge of common databases like IQVIA, APLD, SFMC, Google analytics, Engagement, and execution data, etc. Soft skills: Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively; Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones; Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques Technical skills: Bachelor’s degree in Life Sciences, Pharmacy, Data Science, Computer Science, or a related field. A master’s degree is preferred. 3–5 years of hands-on experience in pharmaceutical data and data management, with a focus on syndicated data, Specialty Pharmacy, and digital/multi-channel data. Strong technical expertise in tools and platforms such as AWS, Snowflake, Databricks, SQL, Python, and Informatica. Solid knowledge of pharmaceutical sales and marketing data sources like IQVIA and Veeva. Familiarity with pharmaceutical sales operations and the application of data within a pharmaceutical commercial operations context. Ability to translate business requirements into detailed data solutions. Familiarity with data governance and stewardship practices, ensuring data quality and compliance. Experience with analytical tools such as Power BI, VBA, and Alteryx is a plus. Ability to contribute to driving innovation and automation by leveraging advanced analytical and statistical techniques. Education: Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/ Business Analytics or related field (e.g., PhD / MBA / Masters) Languages: Excellent knowledge in English and strong communication skills – written and spoken Why chose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Posted 2 weeks ago
2.0 - 3.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
This role is eligible for our hybrid work model: Two days in-office. We pride ourselves on Customer Care at Priceline. And our team delivers the very best. Through our partner call centers and online support services, we make sure customers are always looked after before, during and after booking a deal with Priceline. Why This Job’s a Big Deal As a Real-Time Analyst, you will oversee the real time operation in a Global capacity across multiple countries and multiple lines of businesses. With the ever-evolving travel industry, you will be on the leading edge of an organization searching for continuous improvement through open communication and feedback. This desire to learn and improve will have a direct, positive impact to the agents who look to bring the moments that matter to our customers. In This Role You Will Get To Intraday real time monitoring of service levels for all queues at all sites. Real time monitoring of agent’s performance from all teams at all sites. Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals. Communicate and call out changes to incoming contact patterns to operations and the broader WFM team. Have real time communication with the WFM team and operations when call outs or changes need to be done. Administers volume contingency action plans as deemed necessary and appropriate. Work closely with the operations team to analyze and help improve their delivery processes. Support changes within routing profiles. Update and send reports related to the performance of each site including but not limited to shrinkage, occupancy, ASA, and SL. Build and maintain strong relationships with key stakeholders from all sites to ensure shared objectives are met. Review and process PTO/OT requests in real-time. Generate ideas for process and service improvement planning. Produce daily, biweekly and monthly internal reports, ensuring that all reports originating from the department are accurate and reliable. Use trends and reports to forecast short-term and intraday requirements. Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position. Work Schedule: Sunday through Saturday, with any two days off per week (rotational). Work Hours: 9-hour shift scheduled between 1:00 PM and 4:00 AM IST, based on coverage requirements. Who You Are 2-3 years experience in a Workforce Management role as a RTA or Analyst. Demonstrate sound work ethic. Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of stakeholders in a diverse environment. Must have advanced level Microsoft Excel skills – Including advanced formulas, also Word and Email ,VBA macros would be an asset. Experience with Verint Impact 360, AWS, IEX, CMS, Avaya, Symposium, Blue Pumpkin would be an asset. Ability to create reports in Excel and forecast results. Attention to detail and a high level of accuracy. Ability to multi-task, focus and complete reports for extended periods of time. Experience in a contact center environment required. Demonstrate Decision Making & Problem Solving: Proactively gather relevant data from appropriate sources, thoroughly investigate all facts, and consider diverse perspectives. Conduct root cause analysis, aligning solutions with long-term plans and goals. Prioritize key factors and act decisively, promptly, and confidently. Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics are essential. Who We Are WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized. We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. If you want to be part of something truly special, check us out! Flexible work at Priceline Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Inclusion is a Big Deal ! To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work. Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary. Applying for this position We're excited that you are interested in a career with us. For all current employees , please use the internal portal to find jobs and apply. External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.
Posted 2 weeks ago
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