4622 Usage Jobs - Page 18

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won t let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge, not from the position and we always treat others with respect, deference, and patience. Do you love APIs, databases, messaging, and open source? Do you crave great challenges that will make you feel awesome once you solve them? Were looking for software engineers like you to join a team of amazing developers that is completely disrupting an industry. Talkdesk is looking for Salesforce Developers. You will be a part of our Contact Center as a Service Team and responsible for creating extensions to the Salesforce Sales Cloud and Service Cloud platforms that have a deep integration with Talkdesk s innovative call center platform. Responsibilities: Participate in the full application life cycle from technical design to development, testing, and deployment Work closely with the Product Managers to understand business requirements and determine scope of development efforts Work closely with Talkdesk Engineering Teams to coordinate efforts and dependencies Required Skills: Deep knowledge of Force.com Apex and Visualforce coding and best practices Deep knowledge of the SFDC database model Good knowledge of bidirectional data integration using REST-based web services Experience integrating customized remote applications into SFDC Knowledge of HTML, CSS, Javascript and REST-based web services Knowledge of object-oriented methodologies and approaches Experience troubleshooting and finding multiple solutions to a complex problem Established leadership skills with a team-player mentality required Ability to communicate effectively both written and verbally Ability to work in a rapidly changing environment Required Experience: Bachelor s degree in Computer Science, Information Systems or related field of study Salesforce.com Certified Force.com Advanced Developer is a plus Experience in Agile development methodology/Scrum is a plus Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Ensure Team adherence to SOPs - Change Management, Coding Standards, Knowledge Management, Oracle SR, Batch Job Monitoring Requires formal education and relevant expertise in professional & technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results.\u202F Proficiency in independently managing and completing tasks.

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

The Deputy Manager - Manufacturing will design and develop new processes, equipment s required for manufacturing new products in line with BorgWarner standards and customer timelines. Develop new facilities and new equipment to meet the increase in existing customer demand. Work with the global team on developing new processes and technology for the next generation of products. Development of new processes, tooling, and equipment required for manufacturing new products with robust process controls in line with program timelines. Need to have knowledge of Electronic Controls and Machine Programming Need to have knowledge of products manufacturing like engine components, should be able to learn/Understand our products and develop the process requirements Responsible for conducting manufacturing feasibility assessment, provide capital requirement on new RFQs by coordinating with cross functional team and global team through MSO review. Process planning of new equipment and facilities required to meet LRP volumes and increased customer demands. Adherence of forecasted capital and tooling spending as per planned. Develop new equipment as per BorgWarner standards, install, conduct runoff trials, monitor results hand hold till proving the results and handover. Develop new technology process based on DMS products strategy with global support. Responsible for Improving current process to global standards in terms of productivity, Scrap/PPM, Safety, Poka yoke controls, Process capability Extend technical support for production and quality on Critical line stoppages and Customer complaint issues. Will be responsible for Driving ways and means to improve the competitiveness of team members by training and job allocations. Should be able to develop documentation requirement in the complete process, drive periodic review and Update regularly Core Tool Exposures such as Flow diagram, FMEA/ MSA/Work instructions/SPC/PDCA/ Control Chart / QC tools / 5 Why / 3W1H / 8D/Cause & effect diagram / Pareto Chart Must have knowledge on Cycle time Study, OEE, Line balancing, SMED, Kanban, lean basics. Internal Use Only: Salary Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner s website to verify the authenticity of any employment opportunities.

Build Relationships and Drive Results for India s Top eCommerce Brands Own and manage key merchant relationships for GoKwik s KwikChat product Analyze data and performance metrics to improve merchant conversion rates and GMV Design and execute A/B experiments to identify impact levers across merchant funnels Collaborate with Product, Engineering, and Customer Engineering teams to drive insights into action Track and report key metrics monitor performance and ensure success against benchmarks Generate actionable insights through deep analysis of product usage and partner performance Translate data into business recommendations to influence internal and external stakeholders Build GoKwik champions by creating long-term, value-based partnerships What You Bring to the Table Prior exposure to B2B SaaS, AdTech, FinTech, or eCommerce environments Experience working in a customer-facing role and influencing product or tech adoption Strong data skills comfortable with Excel, Metabase, and analyzing conversion metrics Ability to structure problems, derive insights, and drive outcomes with speed A growth mindset comfortable in startup chaos and ready to create impact fast Strong communication and stakeholder management skills Why This Role Matters You won t just manage accounts you ll accelerate growth. As a CSM for KwikChat, you ll unlock new value for India s top eCommerce brands through data, insights, and meaningful partnerships. Every decision you guide improves performance across the ecosystem. Hit apply and let s build what the world remembers.

Who You ll Work With As a key member of the UX Design team for CloudVision you will be deeply integrated into the product development lifecycle, with a focus on making common workflows more accessible to new users. You will work closely with the development team, with many opportunities to define both how the product should work and what the product should do. We are looking for a passionate advocate for new and innovative ways to make CloudVision accessible; someone who is enthusiastic about well-crafted design. What You ll Do Working with the UX Design team, Engineering & Product Management to develop new design solutions Conducting user research and usability testing to ensure all designs meet client and user requirements Analyzing all research and feedback to gain user insight - and incorporate this feedback into new designs Assisting in the production of wireframes, low fidelity interactive prototypes, concept sketches, interaction designs and user flows Helping to create clean and simple user-centered designs Effectively presenting design ideas to geographically dispersed teams and explaining the decision process Providing usable design assets including style specifications for use by engineers Individuals interested in applying for this position must meet the following requirements. 2 - 6 years of hands-on experience as a UX designer, preferably for enterprise Web applications, with a compelling portfolio that you can showc

About Us : In todays world, where data spreads across various clouds and devices, traditional security measures arent enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions. As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is. Our commitment to solving the world s toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as Microsoft, Intel, ServiceNow, and Snowflake. Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, were looking for passionate individuals to help us shape the future of data security and work towards a safer digital future. Why work with us? Ready to join the revolution? At Fortanix, were more than a team were a force united in our mission to tackle the worlds most formidable data challenges head-on. Our roster boasts industry trailblazers and cryptography virtuosos, fostering a culture of trust and performance where innovation thrives. Recognized as a Great Place to Work, we invite passionate individuals to shape the future of data security alongside us. Dive into a workplace where collaboration knows no bounds and every voice is valued. Together, lets redefine the possibilities of data security and pave the way for a safer digital tomorrow. Job Description: Fortanix is looking for a CSM to ensure customers have a world class experience. As a CSM, youll be the trusted advisor and primary point of contact for a portfolio of customers. Youll be responsible for instrumenting the post-sale customer journey through collaboration with partners in Customer Success Engineers, Support and Sales. Youll also cultivate and maintain strong relationships with customers, ensuring initial value realization as well as successful adoption and use of Fortanix s DSM solutions. What you will deliver: Partner with Fortanix customers to achieve strong returns on customer investment in Fortanix, by delivering, measuring, and communicating ROI over the customer lifecycle Lead and be accountable for customer retention and customer expansion for all customers in your Book of Business. Partner with Fortanix stakeholders in Sales, Product and Engineering to deliver on customer expectations. Help with customer onboarding and training, thus driving adoption. Understand customer requirements, challenges, and the business outcomes they are expecting from their investment. Develop and execute account plans with a focus on increasing product adoption new routes to value. Conduct periodic Business Reviews to ensure strategic alignment for consistent and timely collaboration with customers. Be the primary escalation point for business and technical issues. In partnership with Success Engineers and Technical Account Managers, be an expert on Fortanix products, customer use cases and platform integrations, while staying current with industry trends in crypto, HSMs and confidential computing. Must Have: 3-5+ years of experience in Account Management, Customer Success, or Technical Support Engineering with a successful track record of execution. Experience in leading or enabling change manage

Should know how to play with words (puns should be the way you live). Should be familiar with social media tools like HootSuite. Should have a knowledge of how to grab audiences attention through words. Can write marketing copies as per brand perspective. Work closely with the marketing team to generate need-based social media content on a day-to-day basis. Should have excellent written and verbal English & Hindi skills. Writing scripts for Short-form Videos and Long-form Videos will be a plus. Should know how to use AI for quick and better results.

Job description will be as follows: Analysis of Hospitals on claim basis- prepare detailed report Analysis of involved agents/SM& other employees- prepare detailed report In-depth analysis of claims prior to conducting VC with the hospitals Conducting VC with Hospitals Preparing Minutes post VC Follow up of clarifications from the hospitals Information post VC to various stakeholders-Processing team, RCHs, Marketing team Use extensive clinical expertise to identify gaps in diagnosis, treatment, or surgical procedures and offer guidance to hospital doctors. Promote ethical and evidence-based medical practices among treating physicians during interactions. Stay updated on current medical and surgical trends, including treatment protocols, and educate hospital teams accordingly. Demonstrate proficiency in extracting critical insights and data points from hospital interactions to facilitate mutually beneficial outcomes. Build and nurture long-term partnerships with hospital stakeholders for smooth operations and continuous quality improvement. Key Competencies: Strong Clinical Judgment & Integrity Hospital Relationship Management Ethical & Evidence-Based Medical Understanding Strategic Communication & Influencing Skills Team Leadership & Operational Coordination Attention to Detail in Documentation

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Not Applicable Specialism Guidewire Management Level Senior Associate & Summary As a Guidewire developer at PwC, you will specialise in developing and customising applications using the Guidewire platform. Guidewire is a software suite that provides insurance companies with tools for policy administration, claims management, and billing. You will be responsible for designing, coding, and testing software solutions that meet the specific needs of insurance organisations. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements. Education Degrees/Field of Study required Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred Required Skills Structured Query Language (SQL) Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Guidewire BillingCenter, Guidewire BillingCenter Configuration, Guidewire ClaimCenter, GuideWire Integration, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, PolicyCenter (Software), SelfAwareness, Software Development, Software Development Methodology, System Development, Teamwork, Well Being No

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Hotel Management Degree/ Diploma and 1 year experience . fresher also Can apply

Job Summary: The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties & Responsabilities: Setup/breakdown of conference spaces to meet the customers event needs. Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components. Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed. Perform support tasks in a timely and quality conscious manner including but not limited to:meeting support, installing connectors, video/audio recording support. Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed. Adhere to and understand local safety standards for all site duties. Setup, operate and troubleshoot various audio/video systems. Travel to various job sites as required Other duties assigned as needed. Skills and Abilities: Effectively communicate with employees, customers and colleagues. Ability to use hand and power tools in a safe and efficient manner. Ability to work and think independently and ensuring to meet deadlines. Basic computer knowledge. Knowledge of basic signal flow for audio, video and control. Valid Driver s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Education and/or Experience: Minimum of 1 - 2 years of audiovisual support experience preferred. Formal education in Electronics or related field preferred. Minimum of a High School Diploma or equivalent preferred Working enviroment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or listen. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Hours: 40 hours - Mon Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people whove worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us. What you ll get to do at Level AI (and more as we grow together) Drive product impact by proposing and conducting quantitative research into key user behaviors and trends Conduct in-depth analysis and build statistical models to identify trends and key drivers that inform important decisions made by the user. Data analysis to identify common trends Based on analysis, propose enhancements for automation pipelines. Review the output of AI models to improve performance by identifying common usage gaps Optimise AI model performance through effective prompt engineering techniques. Establish automated model performance improvement pipelines through prompt engineering. Responsible for generating, testing, evaluating, and curating high-quality, diverse, and representative data (including synthetic) for AI model development, training, and performance. Analyse model performance by diving into user feedback data and product usage reports. Suggest ways to improve product usage by specifically targeting each group of users and also feature. Create a business analysis report weekly. Define and monitor key metrics; investigate changes in metrics. Driven to continuously learn and adapt. Wed love to explore more about you if you have Bachelors degree or above with a good academic background. 1-2 years of full-time work experience as an AI Analyst. A highly resourceful individual who is looking to grow in the SaaS AI field. Experience in Python (Pandas, Matplotlib, NumPy) is a must. Experience in SQL is a must. Experience with Prompt Engineering is a plus. Familiarity with Classical ML Models (scikit-learn) and Deep Learning (Hugging Face, PyTorch) is a plus. Experience with Data Engineering is a plus. Employing test findings to do Statistical analysis and improve models. Knowledge of common metrics for evaluation of ML models is a plus. We offer market-leading compensation, based on the skills and aptitude of the candidate. Funding : https: / / www.crunchbase.com / organization / level-ai LinkedIn : https: / / www.linkedin.com / company / level-ai /

Solutions Analyst at Clarisights: Tactical Wizard at the Heart of Our Business Are you a data-driven insight generator ready to dive deep into marketing analytics and support multi-million dollar portfolios? Clarisights seeks exceptional Solutions Analyst who can transform complex data into actionable insights for some of the worlds most innovative, influential companies: Uber, Delivery Hero, HelloFresh, Universal Music Group, and many more. Role Overview As a Solutions Analyst at Clarisights, youre the tactical wizard at the heart of our business. Youll support Customer Success Managers, working hands-on with our powerful platform to deliver exceptional value to our customers. Your role is crucial in translating customer needs into technical specifications and turning data into insights that drive business decisions. What sets this role apart is your ability to work with a diverse tech stack, your hands-on experience in building reports and dashboards, and your knack for using data analysis tools. Youll be the go-to person for tactical execution, supporting high-agency relationships with both external and internal stakeholders, and continually finding ways to improve our customers decision-making through data-driven insights. Key Responsibilities Assist in pilot projects, helping to define success criteria and clearly define customer / business requirements translate customer needs into product features Build and optimize dashboards that showcase Clarisights value proposition Contribute to growth strategies with data-driven insights Help manage and grow relationships with large international customers Identify and execute on expansion opportunities within customer organizations Continuously optimize customer processes and drive product adoption Work hands-on with the Clarisights platform and various data analysis tools Build and maintain reports and dashboards using customer and Clarisights tech stacks Translate customer requests into technical specifications for the engineering team Assist in feature prioritization and delivery Provide tactical support for go-to-market strategies and product marketing initiatives Serve as a key liaison between customers, PMs, and the engineering team Ideal Candidate Were looking for individuals who excel in three core areas: Data Analysis and Insight Generation: You have a knack for turning raw data into meaningful insights. Youre comfortable working with large datasets and have experience using tools like Python or R for data analysis. Technical Proficiency: You have hands-on experience with BI tools, data storage solutions, and analytics platforms. Youre adept at building reports and dashboards and can quickly learn new tools and technologies. Customer Understanding: You have the ability to understand customer needs and translate them into technical requirements. Youre curious about how businesses operate and how data can drive their success. You might have a strong background in data science or analytics, a junior product manager looking to specialize in data-driven products, or a data analyst seeking to transition into a product role. (Not sure? Talk to us!) Experience - 3 - 5 years What Makes an Exceptional Solutions Analyst at Clarisights? Proven track record of generating data-driven business insights Strong technical skills, including experience with SQL and preferably Python or R Hands-on experience building reports and dashboards with BI tools Excellent communication skills, able to explain complex technical concepts to non-technical stakeholders Deep appreciation for data: its sources, storage, usage, and business-transforming potential Technical curiosity and ability to quickly learn new tools and systems Problem-solving skills with a tactical, execution-focused mindset High attention to detail and commitment to data accuracy Technical Landscape At Clarisights, Solutions Analyst work extensively with a diverse technical ecosystem. Familiarity with these tech stacks is crucial for success in this role: Customer Stack: BI Tools: Looker, Clicksense, Tableau Hybrid Solutions: Datorama, Mode Analytics, Metabase, Domo Storage & Compute: GCP, Bigquery, Snowflake, Redshift, Azure Cloud Essentials: Excel, Google Sheets, SQL Clarisights Stack: Metabase (Metadata layer) Kibana (ELK Stack) Graphana (Metrics) Competitor Stack: Funnel, Supermetrics, Datorama, Adverity, Fivetran Hands-on experience with Excel, Google Sheets, SQL, and at least one BI tool is expected. Knowledge of Python or R for data analysis is a significant plus. Your ability to work with these tools and quickly learn new ones will be key to your success as an PS at Clarisights. The Problem Lifecycle As an PS youll be deeply involved in various stages of the problem lifecycle, including: Analyzing customer data and reporting challenges Building and optimizing dashboards and reports Assisting in data integration and quality assurance Supporting pilot execution and feedback collection Helping transition pilots to full implementation Continuously improving product usage through data-driven insights Supporting upsell opportunities with detailed analytics Your Journey at Clarisights When you join Clarisights as an Solutions Analyst your path to success is clearly defined: Months 0-3: Immerse yourself in our product, customers, and processes. Youll learn to execute assignments with support from Customer Success Managers and other team members. Months 3-6: Begin to independently manage tasks and internal stakeholders. Youll take ownership of small projects and portions of larger projects. Month 6 onwards: Start to independently handle customers with support from CSMs. Youll gradually take on more strategic responsibilities. This structured progression ensures youre well-equipped to grow from a tactical wizard into a strategic thinker, setting you up for success. Application Process Our hiring process takes 2-3 weeks and includes: Initial screening call Technical interview focused on data analysis skills Practical assignment involving report building and data insight generation Final interview with the founder We welcome applicants with 2-4 years of relevant experience. If youre excited about turning data into business insights and ready to be at the heart of a fast-growing SaaS business, we want to hear from you! Clarisights is an equal-opportunity employer that welcomes applicants from all backgrounds.

About Highspot About the Role In this role, you will be joining the Product Management team reporting to the Director of Product Management. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with design, user research and engineering to think critically and collaboratively about how to solve complex customer problems. Over time, you will have the opportunity to help shape and grow not just the product, but also the team. The Product Manager role has an area of ownership within the product portfolio, and works with a feature crew of engineers and designers to identify, define, validate, and ship features. Our ideal candidate is someone who enjoys understanding a broad set of customer requirements, digging into technical constraints, and using their expertise to deliver an elegantly simple customer experience. This person will benefit from being a skilled communicator, who can drive enterprise-level customer conversations, collaborate effectively with other disciplines, and land proposals with stakeholders. Responsibilities You will work with customers and stakeholders to define a roadmap, problems and requirements, and backlog, then manage them through the product development process from discovery to general availability. You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects. You work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated. You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products. You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts. You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition. Required Qualifications You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum / kanban environment. You have experience working on complex user scenarios, with multiple personas interacting through the tool. You have experience understanding intricate systems, and partnering with Design to deliver simple, yet powerful, user experiences. You are incredibly detail oriented, and enjoy polishing the experience of your customers. You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there. You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data and company initiatives. You can communicate and articulate the strategy and roadmap to execs, team members and customers. You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products. This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs. You are able to comfortably handle many concurrent projects and to dos, and instinctively re-prioritize often without needing guidance. Highspot is in the growth/scale stage and you will be comfortable with the level of ambiguity and workload that entails. You are a strong communicator and can lead teams through difficult decisions. You have strong data skills in quantitative analytics and qualitative user research. You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to. #LI-NS1 Equal Opportunity Statement Did you read the requirements as a checklist and not tick every box? Dont rule yourself out! If this role resonates with you, hit the apply button.

Solutions Analyst at Clarisights: Tactical Wizard at the Heart of Our Business Are you a data-driven insight generator ready to dive deep into marketing analytics and support multi-million dollar portfolios? Clarisights seeks exceptional Solutions Analyst who can transform complex data into actionable insights for some of the worlds most innovative, influential companies: Uber, Delivery Hero, HelloFresh, Universal Music Group, and many more. Role Overview As a Solutions Analyst at Clarisights, youre the tactical wizard at the heart of our business. Youll support Customer Success Managers, working hands-on with our powerful platform to deliver exceptional value to our customers. Your role is crucial in translating customer needs into technical specifications and turning data into insights that drive business decisions. What sets this role apart is your ability to work with a diverse tech stack, your hands-on experience in building reports and dashboards, and your knack for using data analysis tools. Youll be the go-to person for tactical execution, supporting high-agency relationships with both external and internal stakeholders, and continually finding ways to improve our customers decision-making through data-driven insights. Key Responsibilities Assist in pilot projects, helping to define success criteria and clearly define customer / business requirements translate customer needs into product features Build and optimize dashboards that showcase Clarisights value proposition Contribute to growth strategies with data-driven insights Help manage and grow relationships with large international customers Identify and execute on expansion opportunities within customer organizations Continuously optimize customer processes and drive product adoption Work hands-on with the Clarisights platform and various data analysis tools Build and maintain reports and dashboards using customer and Clarisights tech stacks Translate customer requests into technical specifications for the engineering team Assist in feature prioritization and delivery Provide tactical support for go-to-market strategies and product marketing initiatives Serve as a key liaison between customers, PMs, and the engineering team Ideal Candidate Were looking for individuals who excel in three core areas: Data Analysis and Insight Generation: You have a knack for turning raw data into meaningful insights. Youre comfortable working with large datasets and have experience using tools like Python or R for data analysis. Technical Proficiency: You have hands-on experience with BI tools, data storage solutions, and analytics platforms. Youre adept at building reports and dashboards and can quickly learn new tools and technologies. Customer Understanding: You have the ability to understand customer needs and translate them into technical requirements. Youre curious about how businesses operate and how data can drive their success. You might have a strong background in data science or analytics, a junior product manager looking to specialize in data-driven products, or a data analyst seeking to transition into a product role. (Not sure? Talk to us!) Experience - 3 - 5 years What Makes an Exceptional Solutions Analyst at Clarisights? Proven track record of generating data-driven business insights Strong technical skills, including experience with SQL and preferably Python or R Hands-on experience building reports and dashboards with BI tools Excellent communication skills, able to explain complex technical concepts to non-technical stakeholders Deep appreciation for data: its sources, storage, usage, and business-transforming potential Technical curiosity and ability to quickly learn new tools and systems Problem-solving skills with a tactical, execution-focused mindset High attention to detail and commitment to data accuracy Technical Landscape At Clarisights, Solutions Analyst work extensively with a diverse technical ecosystem. Familiarity with these tech stacks is crucial for success in this role: Customer Stack: BI Tools: Looker, Clicksense, Tableau Hybrid Solutions: Datorama, Mode Analytics, Metabase, Domo Storage & Compute: GCP, Bigquery, Snowflake, Redshift, Azure Cloud Essentials: Excel, Google Sheets, SQL Clarisights Stack: Metabase (Metadata layer) Kibana (ELK Stack) Graphana (Metrics) Competitor Stack: Funnel, Supermetrics, Datorama, Adverity, Fivetran Hands-on experience with Excel, Google Sheets, SQL, and at least one BI tool is expected. Knowledge of Python or R for data analysis is a significant plus. Your ability to work with these tools and quickly learn new ones will be key to your success as an PS at Clarisights. The Problem Lifecycle As an PS youll be deeply involved in various stages of the problem lifecycle, including: Analyzing customer data and reporting challenges Building and optimizing dashboards and reports Assisting in data integration and quality assurance Supporting pilot execution and feedback collection Helping transition pilots to full implementation Continuously improving product usage through data-driven insights Supporting upsell opportunities with detailed analytics Your Journey at Clarisights When you join Clarisights as an Solutions Analyst your path to success is clearly defined: Months 0-3: Immerse yourself in our product, customers, and processes. Youll learn to execute assignments with support from Customer Success Managers and other team members. Months 3-6: Begin to independently manage tasks and internal stakeholders. Youll take ownership of small projects and portions of larger projects. Month 6 onwards: Start to independently handle customers with support from CSMs. Youll gradually take on more strategic responsibilities. This structured progression ensures youre well-equipped to grow from a tactical wizard into a strategic thinker, setting you up for success. Application Process Our hiring process takes 2-3 weeks and includes: Initial screening call Technical interview focused on data analysis skills Practical assignment involving report building and data insight generation Final interview with the founder We welcome applicants with 2-4 years of relevant experience. If youre excited about turning data into business insights and ready to be at the heart of a fast-growing SaaS business, we want to hear from you! Clarisights is an equal-opportunity employer that welcomes applicants from all backgrounds.