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0.0 - 5.0 years

3 - 7 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

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Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 7.5 lpa Rotational shifts , Rotational week offs, WFO ONLY NO WORK FROM HOME PROFILE Applicant should have 1 year of International BPO experience in VOICE Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES For more details Share your CV Contact Person : HR Subhana CONTACT NO:- 8527620333 Call or WhatsApp your resume for the same.

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2.0 - 6.0 years

4 - 8 Lacs

Mumbai

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TLDR: Manage the sales pipeline, contribute to revenue growth, and be an integral part of our dynamic business team. The Longer Version Travel is at the heart of Experience Co., and our members include some of the most dynamic professionals and creative talent in the countrythink Director at Netflix, Design Lead at Meta, Emmy award-winning artists, and founders of international art projects. As an Associate Sales Manager, youll be a key representative of our cool and happening travel brand. Youll engage directly with our customers, educating them about the brand, addressing their needs, and resolving any friction in the sales process. Youll be responsible for managing the sales pipeline, building strong relationships with prospects, and ensuring they have a seamless experience from inquiry to booking. By providing top-notch customer service youll help drive revenue growth and contribute to the continued success of Experience Co. Key Responsibilities: Sales Operations Take ownership of the sales process from lead generation to closing, ensuring a smooth and efficient customer journey. Conduct personalized outreach and follow-up calls with potential clients, understanding their needs and aligning them with the right offerings. Develop and manage sales documents, presentations, and proposals to support the sales process and enhance customer touchpoints. Act as the voice of the customer internally, providing feedback and insights to improve sales strategies and offerings. Build and maintain strong relationships with prospects and clients, ensuring ongoing engagement and satisfaction. Serve as the primary contact for any sales-related inquiries, addressing client questions or concerns promptly and professionally Lead Management & Pipeline Growth Manage the sales pipeline, tracking leads, and opportunities to ensure a healthy flow of potential clients. Collaborate with internal teams to optimize lead generation efforts, ensuring that all leads are followed up in a timely manner. Proactively identify potential sales challenges and collaborate across departments to resolve them Revenue Growth Work closely with internal teams to maximize revenue opportunities, ensuring efficient sales operations. Be accountable for meeting and exceeding individual and team sales targets, contributing to overall revenue growth. Identify upsell and cross-sell opportunities to increase the value of each client. Improvement, Reviews & Reporting Continuously refine the sales process, identifying areas for improvement and implementing solutions to enhance efficiency.

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4.0 - 9.0 years

4 - 9 Lacs

Hyderabad, Chennai, Bengaluru

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Hi. Openings in Leading AMC Company, Job description (Direct Channel - B2C)- Hni / Retail Clients To promote all the product line of Mutual Fund FOR HNI CLIENT To up sell Mutual Fund products to Retail/HNI Clients To generate fresh leads and acquire clients through reference to shore up the clientele RM Mutual Fund Sales Customer Engagement (HNI Clients) To up sell MF products to Retail/HNI Clients as per the assigned database, generation of fresh leads through reference to shore up the clientele. Achieving the business targets assigned in terms of up selling Products, enhancing and upgrading the Client Net worth relationships. Profiling customers and provide financial products to meet customer needs Ensuring the highest levels of service to the client /HNI customers Providing Investment planning and advice Achieving sales and revenue targets spread across product mix One point contact for the assigned customer Acquisition & Servicing of HNI/UHNI customers. Preference to NISM Certified candidates with experience in managing Retail/HNI Clients, with in depth knowledge of Mutual Funds. More Information Contact HR, Srinivas. Call & WhatsApp :- 7386568139 Share Updated resume, srinivas@avaniconsulting.com

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2.0 - 5.0 years

3 - 3 Lacs

Bhavnagar, Bhopal, Chandigarh

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Grow & maintain relationship with new & existing clients. Monitor market trends & competitor activities to identify growth opportunities. Manage, train and support sales team to achieve sales targets. Manage Cross selling of other Banking products. Required Candidate profile - Any Graduation. - Require min 2 year of any Sales experience. - Must be local. - Age 25 to 39. - Last Company documents required. HR Roshani - 8469535782 roshani.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

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2.0 - 5.0 years

3 - 3 Lacs

Mumbai, Nagpur, Nashik

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Monitor field activities and ensure daily reporting. Motivate team to exceed targets through coaching. Track region-wise sales and provide insights. Coordinate with marketing and product teams. Handle escalated customer issues. Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Age 24 to 39 candidate should be ready for field work HR Amrapali 8780199508 amrapali.sresthinfo@gmail.com Perks and benefits On Roll job + High CTC Incentives + Allowances

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2.0 - 5.0 years

3 - 3 Lacs

Ahmedabad, Anand, Rajkot

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Manage the team ensuring business targets are met. Manage the recruitment of Sales Persons. Develop & Implement sales strategies to achieve revenue goals. Provide training to sales team. Provide regular performance report to senior management Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Age24 to 39 candidate should be ready for field work Last company Documents Mandatory HR Amrapali 8780199508 Perks and benefits On Roll job + High CTC Incentives + Allowances

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1.0 - 6.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Canadian Captive Unit Gurugram & Noida Location Min 1 Year Exp Required in Sales \Upselling\ Customer Service Salary upto 36k In hand + Uncapped Incentives 6k Cab Allowance | Both Side Cabs 5 Days working Contact Abhay 8448748429 Required Candidate profile Excellent communication required Any Location within Delhi NCR Age Limit - 40 Years Immediate Joiner Required Perks and benefits Unlimited in Incentives in Dollars

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1.0 - 6.0 years

0 - 3 Lacs

Chiplun, Ahmadnagar, Kolhapur

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Lead and manage the activities of sales team. Identify business opportunities & Build strong client relationships. Implement sales strategies by analyzing market trends. Monitor sales targets & team performance. Meet & exceed revenue targets. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 87994 05567 Sr HR Anandi S Perks and benefits On roll with HDFC Group Career growth

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1.0 - 6.0 years

4 - 5 Lacs

Pune

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Hiring: US Telecom Voice Process Customer Support (International BPO) Location : Pune (Work from Office) CTC : Up to 4.92 LPA Shift : US Rotational Shifts (24/7) Perks : 2-way cab facility provided & Loyalty Bonus of 20k Working Days : 5 days working | 2 days rotational off Notice Period : Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility: Experience : Minimum 6 months in International Voice Process (Customer Support) Qualification : Graduate / Undergraduate Other : Must have prior experience in an International BPO (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) How to Apply? Contact: Anshika- 9251688427 Apply now to join a reputed international BPO and grow your career in customer support!

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3.0 - 6.0 years

7 - 11 Lacs

Ahmedabad, Surat, Gujarat

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Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

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1.0 - 6.0 years

2 - 4 Lacs

Kota, Udaipur, Ajmer

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Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales experience Good communication skills Understanding of client requirement Share CV on below details Mail - kriti@theinfinityspace.com Perks and benefits Full Time On Roll Medical benefits Career Growth

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2.0 - 5.0 years

11 - 15 Lacs

Kolkata, Mumbai, New Delhi

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About Us. At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.. What are we looking for?. If you’re passionate about enabling customer success through leading and facilitating successful deployments of our highest value accounts, this role is for you. SentinelOne is growing its Customer Success team and looking for a technically skilled project manager. Responsibilities include managing project milestones and timelines in coordination with the customer as well as with internal cross-functional resources in Technical Account Management, Product Management, and Professional Services. The role requires facilitating a partnership between our customers and internal teams to define and implement project KPIs and parameters that will realize optimal ‘time to value’ and enable long-term success and growth.. What will you do?. The key responsibility of this role will be to facilitate a partnership between customers and internal teams, creating an engaging and productive deployment experience for customers throughout their solution adoption phase. Additional responsibilities will include regular cadence reporting on key metrics as defined by CS leaders (ex, indicators of feature adoption or deployment progress), pre-sales support on services, and collaboration with service delivery teams to tailor service offerings to client requirements.. Onboard key customers through full deployment, with a focus on structured project management combined with white-glove relationship management.. Work cross-functionally within SentinelOne with Support, Product Management, Engineering & other teams to provide customers with insight while advocating for their needs. Communicate expectations, project timelines, requirements, and potential blockers to key stakeholders, both internal and external. Lead the deployment project teams in removing obstacles and addressing technical challenges when necessary, including ensuring issues are escalated and actively managed. Expand the client engagement by collaborating with key decision-makers and stakeholders to understand their requirements and continually position our services as the optimal solution for net new, upsell, and renewal opportunities.. Strategic Pre-Sales Support on Services: Collaborate with the Sales, Solution Engineering, & Customer Success Management and service leaders to help with the positioning of our Services offerings and meet sales targets while ensuring ‘right-fit’.. Achieving trusted advisor status by understanding all aspects of the Services portfolio, including MDR, DFIR, Threat Hunting, Strategic Advisory, and Deployment Services.. Demonstrate the value of service positions by executing compelling presentations and demonstrations of our services to prospective clients. Articulate the value proposition of our Services and how they address specific client needs and challenges.. Collaborate with the service delivery teams and customers to ensure alignment between sales, solution engineering, and service execution, and when relevant, provide initial scoping along with the Services team.. What skills and knowledge should you bring?. At least 7 years of prior experience at an enterprise software company (preference to those with Endpoint Protection experience) in related roles (Customer Success, Support, Training, etc.). Experience with managing highly complex implementations and technical engagements for a diverse set of customers, including identifying customer requirements. Customer-focused with experience in customer-facing roles (Customer Success, Support, Professional Services, Customer Onboarding, etc.). Experience with Salesforce and with project management tools like Asana/Atlassian.. Requirement for an existing understanding of customer IT/security architecture and continued learning related to the technical landscape and deployment specifics of SentinelOne product and service offerings. Knowledge of security technologies, architecture, and operations and experience in advising customers on best practices. Knowledge of Windows, MacOS and Linux operating systems as well as containerized environments. Display a talent for building strong relationships and managing customer expectations resulting in high customer satisfaction. Cross-functional excellence with a track record of getting teams to work together on accomplishing complex operational goals. Ability to lead, support, and drive on-going projects and meet deadlines in a complex and dynamic environment. Impeccable written and verbal communication skills. Thrives in a multitasking environment and can adjust priorities on-the-fly. Strategic and creative thinker with well-developed problem-solving and analytical skills. Experience with a structured project management methodology which may include; Agile Methodologies (Including Scrum or Kanban), Lean, Traditional Waterfall, Six Sigma, PMBOK, or a hybrid of these or other methodologies. Experience in the IT or Cybersecurity industry, especially Endpoint Security and SIEM, with host base (endpoint agent) security solutions is preferred. Why us?. You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.. Industry leading gender-neutral parental leave. Paid Company Holidays. Paid Sick Time. Employee stock purchase program. Disability and life insurance. Employee assistance program. Gym membership reimbursement. Cell phone reimbursement. Numerous company-sponsored events including regular happy hours and team building events. SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.. SentinelOne participates in the E-Verify Program for all U.S. based roles.. Show more Show less

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1.0 - 3.0 years

3 - 4 Lacs

Vijayawada, Visakhapatnam, Puducherry

Hybrid

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Role & responsibilities Drive revenue growth by upselling Petpoojas Value-Added Services (VAS) to existing merchant accounts allocated by the company. Actively pitch and promote Marketplace Services, enhancing the merchants experience and success on the Petpooja platform. Build and maintain strong relationships with restaurant owners by advising them on market trends, operational improvements, and VAS adoption. Act as the primary point of contact for client queries, providing timely solutions and leveraging feedback to drive continuous improvement. Execute planned sales strategies to meet daily, weekly, and monthly targets across VAS adoption, demos, and client visits. Ensure merchants are well-informed on managing day-to-day operational challenges and growing their businesses using Petpooja tools. Conduct promotional campaigns and local marketing initiatives to develop referrals and expand Petpooja’s presence within the merchant network. Collaborate with internal teams to streamline sales processes, optimise reporting, and identify areas for operational efficiency. Share market feedback and development inputs with relevant teams to support product and service enhancements. Utilise the correct escalation matrix to resolve any client issues, ensuring high standards of customer service and satisfaction. Represent Petpooja professionally in the field, demonstrating the brand’s values and commitment to customer success. Be proactive in identifying upselling opportunities and act as a trusted advisor to merchants to ensure their continued engagement with Petpooja. Preferred candidate profile Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

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1.0 - 6.0 years

1 - 4 Lacs

Pune

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Trade India pvt ltd We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experience. Role & responsibilities You will be responsible for closing sales deals over the client meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects

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0.0 - 1.0 years

4 - 8 Lacs

Gurugram

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: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To manage and strengthen Paytm Travel’s partnership with IRCTC, drive revenue growth through strategic collaborations, and leverage data analytics & competitive intelligence to optimize rail-ticketing performance. Job Purpose 1. IRCTC Relationship Management Serve as the primary point of contact for IRCTC, ensuring seamless communication and issue resolution. Negotiate commercial terms, API integrations, and promotional campaigns with IRCTC. Monitor SLA adherence (e.g., booking success rates, refund timelines) 2. Business Growth & Revenue Optimization Identify upsell/cross-sell opportunities (e.g., premium seats, travel insurance, dynamic pricing).Achieve monthly/quarterly GMV targets for IRCTC ticketing.Collaborate with marketing to design IRCTC-specific campaigns (e.g., zero-convenience-fee offers) 3. Data Analytics & Performance Tracking Analyze booking trends, cancellation rates, and customer behavior to improve conversion. Prepare weekly/monthly reports on KPIsMarket share vs. competitors (MMT, Ixigo, RailYatri).Revenue leakage points (e.g., failed bookings, PG declines).Cost-per-ticket benchmarks. Use tools like Google Analytics, SQL, and internal dashboards to derive insights 4. Competition Landscape Analysis Track competitor strategies (pricing, discounts, UI/UX features) and recommend counter-tactics. Benchmark Paytm’s IRCTC metrics (e.g., TAT for refunds, app load speed) against rivals. Provide actionable intelligence on emerging threats (e.g., new rail-booking apps). 5. Operational Excellence Work with tech teams to resolve API issues (e.g., seat availability errors).Streamline customer grievance redressal for IRCTC-related complaints. Skills & Qualifications Essential: 3–5 years in partner management, business analytics, or travel tech (rail/OTAs preferred). Strong negotiation skills with experience managing B2B partnerships (e.g., airlines/IRCTC). Proficiency in data tools (Excel, SQL, Power BI) and analytical reasoning. Knowledge of IRCTC’s systems, APIs, and rail-ticketing workflows. Preferred: Experience with competitive intelligence tools. Understanding of pricing strategies in rail ticketing. Key Performance Indicators (KPIs) IRCTC GMV Growth (MoM/QoQ). Booking Conversion Rate (vs. competitors). Partner Satisfaction Score (IRCTC feedback). Reduction in Operational Issues (API downtimes, refund delays Compensation :If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!

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0.0 - 5.0 years

3 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Des-Online Activation Desk Executive Payroll-Third Largest Broking Co Location-Airoli Salary-upto 21k Graduate Fresher with good com skills Fixed sun off Fixed Day shift call 8080702016 Sanika email-hyflyhr9@gmail.com www.hyfly.in Free Placement Required Candidate profile Need to call new to bank customer help them activate service welcome calling and giving all the information related to new demat account cross selling and do activation of Digital broking account

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4.0 - 8.0 years

11 - 18 Lacs

Ahmedabad

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We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions. Daily 2-3 in person meetings (F2F) with clients onsite. Key Skills: Application of sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Understanding of Client Segmentation, Data & Report Management.

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3.0 - 5.0 years

7 - 10 Lacs

Surat

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We are seeking a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 2-3 in person meetings (F2F) with clients onsite. Key Skills: Application of sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills Understanding of Client Segmentation, Data & Report Management

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1.0 - 5.0 years

3 - 6 Lacs

New Delhi, Gurgaon/ Gurugram, Delhi / NCR

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Hiring for Telecom/Hotel Sales/Travel Sales voice process /Autosport's Sales 12+ months of experience required work from the office Location- Gurgaon Excellent spoken skills salary up to -50k in hand +unlimited incentives rotational@ Sneha-8448100705 Required Candidate profile Excellent communications skills 2 rounds of interview Candidate should be flexible with shifts cabs would be there 5 days working telecom voice and sales fresher can also apply for different process

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1.0 - 5.0 years

3 - 7 Lacs

Surat

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Drive SaaS customer success by ensuring smooth onboarding, managing support tickets & escalations, gathering feedback, improving satisfaction, maintaining knowledge base, measure KPIs, and collaborating across teams to boost retention and upselling.

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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ROLE PURPOSE & OBJECTIVE The Virtual Relationship managements engages with the Bank customers and prospects, virtually, to provide a seamless experience to customers. Developing and Expanding existing HNI customer relationships by ensuring quality portfolio. Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details. Call Handling as per desired standards. Fulfilling customer service requirements and deepening relationships. Creating the opportunity to provide financial solutions to customers via cross-sell and upsell. Aids in developing and maintaining strong customer relationships, both within a company as well as with new clients. Seek out new business opportunities for the clients while advising them on products or services that best fit their needs. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Continuous engagement with customers mapped Promoting digital banking services for a superior customer service experience Profiling of customers in order to aid right cross-servicing of bank products Meet the defined objectives of the Portfolio managed Customer (Both Internal & External) Call handling as per defined standards (Both Service & Sales) Regular interaction with customers and pro-actively accessing customer needs Accurate resolution for customer queries Attrition control of customers Deepening relationship by cross selling Ensure retention of customers Sales across all product segments Internal Process Achieve quality benchmarks defined from time to time Accurate logging of calls Ensure all laid down system and process are followed Ensure accurate and timely submission of financial transactions & requests Adherence to set processes of updating customer interactions in CRM next Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank

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3.0 - 8.0 years

15 - 20 Lacs

Bengaluru

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Join our Customer Success team to help execute our vision of reducing mundane work for legal teams and enhancing human productivity. Customer Success Managers at SpotDraft will end up owning the post-sale journey of our customers. As a Customer Success Manager, you will be responsible for activation, onboarding & retention of customers. You will also be responsible for identifying upsell opportunities and creating amazing user experiences (via gamification and other initiatives) to convert our customers into champions. Key Responsibilities Leverage your deep product expertise and understanding of our customers business goals to lead adoption and enablement activities. Develop a program plan with measurable goals, a clear governance structure, and agreed-upon metrics of success. Lead workshops and complex deployment projects involving multiple senior stakeholders. Conduct Business Reviews with economic sponsors, program managers & business stakeholders for the purpose of reviewing results, sharing partnership feedback, and aligning on go-forward strategies. Build and manage relationships across your portfolio to solidify our partnership and commitment to the customers business goals. Proactively monitor and analyze customer health indicators, business goals & renewal dates, and develop strategies for joint success. Requirements Excellent presentation, organizational, and communication skills (both written and verbal) 3+ years of relevant experience as a customer success manager in B2B SaaS companies, with enterprise-level customers preferred Ability to facilitate workshops with C-level executives and senior stakeholders on governance and operating models, business adoption techniques, the product vision & roadmap Team-first mentality & growth mindset are a must. Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company. Opportunity to work alongside a talented team: You'll be surrounded by some of the brightest minds in the industry, learning and growing together. Professional network expansion: Interact with influential founders, investors, venture capitalists, and market leaders, building valuable connections. Ownership and impact: Take charge of your projects and see the direct impact of your work on the company's success. Outcome-driven environment: We're focused on results and trust our team to achieve ambitious goals. We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. Our Core Values Our business is to delight Customers - We're all about making our customers happy. Their success is our success. Be Transparent. Be Direct: We believe in open communication and honest feedback. Be Audacious: We're not afraid to think big and take risks. Outcome-Oriented: We're focused on results. We set ambitious goals and work tirelessly to achieve them. Be 1% Better Everyday: We're always learning and growing. We strive to grow continuously. Elevate Each Other: We lift each other up and celebrate each other's wins. We're stronger together. Bring Passion. Take Ownership: We're passionate about what we do, and we take ownership of our work. We're committed to making a difference.

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3.0 - 8.0 years

12 - 20 Lacs

Kochi

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Account Manager: Not a Client Babysitter.” A Strategic Growth Driver. Let’s be clear—this isn’t a role for someone who just “checks in” on clients and sends quarterly reports. This is post-sale warfare , and we’re looking for someone who knows how to turn signed contracts into long-term revenue, insights into renewals, and relationships into referrals. At blueBriX , we build AI-powered, low-code health tech solutions for a U.S. healthcare system that’s in constant chaos. You won’t just “manage accounts”—you’ll protect, grow, and lead them through it. What you won’t be doing: Playing middleman between the client and the tech team Sending “Hope all is well!” emails into the void Scheduling Zooms for the sake of it What you will be doing: Owning the relationship from onboarding to renewal Understanding client goals better than they do Spotting expansion opportunities and making the upsell feel like a no-brainer Translating tech jargon into value that matters to the CFO, the COO, and everyone in between Putting out fires—without waiting for someone to bring a hose This isn’t just about retention. It’s about strategic growth . You’ll be a trusted advisor, a problem solver, and sometimes—let’s be honest—a therapist. You’re not afraid to push back when needed, because your goal isn’t keeping clients happy. It’s keeping them winning . You’ll thrive here if: You’ve got 3–6 years in Account Management, Customer Success, or Strategic Client Handling—ideally in SaaS or health tech You think in solutions, not excuses You can manage multiple accounts without dropping the ball or the tone You’re equally at home talking to end-users and C-suite decision-makers You’ve got thick skin, sharp instincts, and a calm under pressure that would make an ER nurse proud Bonus points if: You’ve worked with U.S. healthcare clients before You know your way around CRMs, dashboards, and renewal pipelines You’ve upsold without sounding like you’re upselling You can present, negotiate, de-escalate, and delight—all in the same call Location: Kochi, India (this is an in-office role—because face time > FaceTime) Team: Professional Services Reports To: Head of Customer Success / Director – Service Delivery We don’t want a people pleaser. We want a people challenger. If you’re ready to take full ownership of client success—and know how to turn delivery into growth—you belong here.

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2.0 - 7.0 years

2 - 3 Lacs

Chennai

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Responsibilities: * Maximize client satisfaction through proactive communication & issue resolution * Drive upsells/cross sales opportunities * Manage customer relationships for long-term success Provident fund Annual bonus

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1.0 - 6.0 years

3 - 6 Lacs

Noida, New Delhi, Gurgaon/Gurugram

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Sneha-8448100705 Handling inbound calls & converting them into a sales call Continuous Follow up with the customers Helping clients with travel planning, business packages, vacation packages as well as travel advice Attractive salary, best incentives Required Candidate profile Sneha @ 8448100705 (WhatsApp on the Same) We are hiring for Hotel sales International sales process for the US market Excellent communication skills should be well versed with any international sales

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Exploring Upsell Jobs in India

Upsell jobs in India are on the rise, with many companies looking to increase their sales through effective upselling techniques. Upselling involves persuading customers to purchase a higher-end product or service than what they originally intended. This requires strong communication skills, product knowledge, and the ability to understand customer needs.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer numerous opportunities for individuals looking to pursue a career in upsell.

Average Salary Range

The average salary range for upsell professionals in India varies based on experience level. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the upsell field, a typical career path may include roles such as Sales Executive, Senior Sales Executive, Sales Manager, and eventually Sales Director. With experience and expertise, individuals can progress to higher-level management positions within sales and marketing departments.

Related Skills

In addition to strong upselling skills, individuals in this field may also benefit from having the following skills: - Excellent communication skills - Customer relationship management - Knowledge of sales techniques - Data analysis and reporting - Negotiation skills

Interview Questions

  • What is your experience with upselling techniques? (basic)
  • How do you handle objections from customers during the upselling process? (medium)
  • Can you give an example of a successful upsell you've completed in the past? (medium)
  • How do you prioritize upselling opportunities in a fast-paced sales environment? (advanced)
  • What strategies would you use to upsell to a customer who is hesitating to make a purchase? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • How do you stay motivated and focused when faced with rejection during the upselling process? (basic)
  • Have you had experience working with CRM software for upselling purposes? (medium)
  • How do you ensure that you are providing value to customers through upselling? (advanced)
  • Can you explain the difference between upselling and cross-selling? (basic)
  • How do you handle upselling in situations where the customer is on a tight budget? (medium)
  • Describe a time when you were able to upsell a customer by understanding their specific needs. (medium)
  • How do you stay updated on industry trends to improve your upselling techniques? (basic)
  • What do you think are the key characteristics of a successful upsell? (medium)
  • How do you build rapport with customers to facilitate the upselling process? (basic)
  • Can you give an example of a time when an upsell did not go as planned? How did you handle it? (advanced)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • What role do customer feedback and reviews play in your upselling strategy? (basic)
  • How do you ensure that upselling efforts are aligned with the overall sales goals of the company? (advanced)
  • Have you had experience working with upselling in an e-commerce setting? (medium)
  • How do you adapt your upselling approach based on the demographics of your target customers? (medium)
  • What do you think are the potential risks of upselling, and how do you mitigate them? (advanced)
  • How do you handle upselling when dealing with customers who are not tech-savvy? (medium)
  • Can you explain the importance of building long-term relationships with customers in the upselling process? (basic)
  • How do you incorporate feedback from unsuccessful upselling attempts to improve your approach? (medium)

Closing Remark

As you explore opportunities in the upsell job market in India, remember to showcase your skills, experience, and passion for sales. Prepare for interviews by familiarizing yourself with common upselling techniques and strategies, and approach each opportunity with confidence and enthusiasm. Best of luck in your job search!

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