19 Transformation Management Jobs

Performs Fault and Configuration management activities to serve the customer directly or through customer interface, under supervision and following defined procedures. Key Responsibility Areas JOB ROLES AND KEY RESPONSIBILITIES : Executes technical tasks according to defined procedures. Actively develop competences. Position description : - Excellent knowledge and understanding of telecom network and elements.- Detailed understanding of transmission topology, Microwave, fiber and IPRAN technology.- Good exposure and hands on in Marconi, Fujitsu, Alcatel, Philips muxes, Nokia,Ciena DWDMs with detailed analytical understanding of NMS.- Expert Knowledge of OTN /Ethernet and /IP technology being used in Transmission Domain.- Having exposure in remote delivery and field team interactions in troubleshooting and configuration.- Good understanding and troubleshooting exposure of TXN interfaces of Mobile Networks IuB/IuCs ,IuPS ,GB,Abis Ater in TDM and Packet Environment.- Hands-on experience on IPRAN technology and stitched network- Interaction with another cross functional domain like Radio/ Core/ IP- Understanding and knowledge of trouble tickets life cycle and successful closure of tickets to achieve SLA. - Coordination with field team till closure of faults.- Coordination with 3rd party fiber, Infra Provider and Field Team to clear alarms.- Ability to resolve remotely and guide teams on ground.- Perform Change activities as asked by customer- Understand customer requirements and act accordingly in shortest possible time. Behavioral : - Excellent written and verbal communication Skills in English.- Strong interpersonal skills ability to influence and motivate.- Good Documentation Skills, able create, review and update technical data in database. - Good Presentation Skills.- 24X7 availability for team and client.- Should be able to work during off hours as required.- Ability to grasp new technologies quickly.- Should be able to coordinate and motivate team General Abilities : - Excellent working familiarity with NMS tools, Ticketing tools.- A Self-starter must be productive with minimal direction- Ability to work in a fast-paced, technical, cross-functional environment- Good presentation and communication skills. EDUCATION and EXPERIENCE : B- E/B tech. from any reputed university.- 4-8 years experience in relevant field (L2 Expert)

Job profile - Transition Manager Activity group: GES HR (Group/BU/shared expert/shared serv) Purpose of the role: As a Transition Manager, responsibilities will include: Creating and executing detailed transition plans, outlining tasks, timelines, and resources. Coordinating with project teams and departments to ensure alignment with transition objectives. Key accountabilities (by area) Lead end-to-end transition strategy & solution, along with the process owners by consolidating relevant inputs from cross functional teams, in line with the solution. Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution Create comprehensive transition plans outlining key milestones, timelines, and deliverables Communicate effectively with all stakeholders to keep them informed about progress. Identify potential risks associated with transitions and develop mitigation strategies. Handle deployment projects under GES HR Oversee hand-off to account management upon completion of the implementation project Appropriately record project activities, accurately track, and concisely report project statuses Manage escalations and effectively utilize higher management in resolving challenging problems Customers / Stakeholders / partners (Internal vs External) Business, HR, M&A team, Regional counterparts, GES HR Ops team, and IT teams to support internal transitions and high priority projects Education & Experience Graduation degree, preferably in HR. Understanding and hands on experience on transformation projects Prior transition experience Critical competencies 1. Good HR Domain expertise 2. Must have worked in a global environment. 3. Project management knowledge and experience 4. Drive to get things done 5. Good communication skills Scope of role The incumbent would work very closely with business, HR, M&A team, regional counterparts, GES HR, and IT teams to support internal transitions and high priority projects - Globally. Leadership competencies 1. Good stakeholder management skills and ability to work in a cross-functional environment 2. Critical thinking skills with Analytical and problem-solving mindset KPIs/Measures of success Deliver Project within budget, scope and timelines Ensure ROI achieved as per Project Goal Bring in process automation/efficiency to create capacity Company Name : dsm firmenich Location : Hitech city , Hyderabad Contract Role on Manpower renewed yearly share resumes to nedunuri.saikumar@manpower.co.in

Job Summary: We are seeking a seasoned Technical Delivery Program Manager with expertise in Telecom OSS/BSS transformation, system integration, and managed services. The ideal candidate will lead delivering programs, ensuring seamless execution across global teams. This role requires strong leadership skills, financial acumen, modern software engineering steps & process and technical expertise in OSS/BSS to drive successful program execution, stakeholder engagement, and business innovation. About the Role Were looking for an experienced Technical Delivery Program Manager to lead large-scale Telecom OSS/BSS transformation and system integration programs. This role blends delivery leadership, engineering excellence, stakeholder engagement, and business management. Youll drive complex programs across global teams with a focus on speed, quality, and customer success. Key Responsibilities : - Lead delivery of OSS/BSS transformation programs end-to-end. - Ensure outcomes through modern software practices (Agile, DevOps) - Manage cross-functional global teams, fostering alignment across engineering, operations, and business. - Own SDLC execution from requirement to deployment. - Build and maintain strong customer relationships, manage escalations and governance. - Own P&L, drive cost control, budgeting, and growth. - Support pre-sales, RFPs, and solutioning efforts. - Strengthen delivery through automation, DevOps, and ITSM best practices. - Build high-performing teams, mentor talent, and drive a culture of innovation What You Bring : - 16+ years in delivery and program management within telecom OSS/BSS. - Background in software engineering with transition into leadership roles. - Deep technical understanding of OSS/BSS, DevOps, ITSM, and system integration. - Hands-on familiarity with : 1. Tools like Jira, GitHub, Azure DevOps 2. Monitoring (Splunk, Dynatrace), ITSM (ServiceNow) 3. CI/CD, containers (Docker, K8s), infra-as-code (Terraform, Ansible) - Proven ability to lead global teams, manage complex programs, and deliver outcomes. - Strong communication, problem-solving, and stakeholder management skills Preferred : - Bachelor's in Engineering - Certifications (PMP, ITIL, SAFe, etc.) - Experience with OSS/BSS products (Amdocs, Netcracker, Ericsson) - Exposure to AI-driven automation in telecom - Familiarity with global delivery models Why Join Us? - Lead high-impact telecom transformation projects. - Work with global teams and industry leaders - Drive innovation, grow your career, and make a difference

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 10 years of experience in HRO Outsourcing industry of which at least 3+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476 b) To Apply for above Job Role ( Chennai )Type : Job Code # 557

Below are the Candidate Profile Expectations Must have end-to-end transition transformation management experience. Candidates must have functional transition management. Should have led transitions independently, not just supported them. Must be location and time-agnostic due to global coordination. Should be confident in stakeholder communication, including senior leadership. Must be able to articulate risks, manage escalations, and drive delivery. Due Diligence & Scoping: Engage with business and internal stakeholders. Document and report the current state ("as-is") of the business. Present findings to leadership and facilitate discussions. Coordination & Hiring: Coordinate with the hiring team at the receiving location. Track profiles and hiring progress. Knowledge Transfer & Training: Develop detailed training plans (duration, trainers, schedule). Conduct and track training sessions. Perform proficiency assessments post-training. Stabilization & Handover: Oversee the stabilization phase post-transition. Governance & Reporting: Participate in governance calls and weekly reviews. Report risks, performance issues, and mitigation plans. Maintain RAID logs (Risks, Actions, Issues, Dependencies). Profiles with Transaction Operations are not suitable so this will not be considered. Candidates with application/data migration experience are not suitable and will not be considered

Title : Digital Workplace Practice Lead | 12 to 18 years of Experience | Pan India Location At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role Lead Digital Workplace tribe in Invent India consist of 20+ consultants. Drive maturity and growth of this consulting tribe by working with customers, geo-based teams and consultants. Drive GTM activity including customer conversations, pre-sales and global RFPs response. Lead and participate in local and global customer engagements. Oversee the implementation and integration of Low Code technologies (such as MS Power Platform), MS Copilot, Agentic AI and other Generative AI solutions within the Workplace Collaborate with cross-functional teams to drive digital transformation initiatives and enhance organizational efficiency. Provide strategic guidance and support for process consulting and improvement efforts. Your Profile 15+ years of experience in Digital Workplace technologies, including MS Power Platform, Low Code technologies, MS Copilot, and Generative AI Strong understanding of process consulting and digital transformation principles Excellent leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced, dynamic environment Strong problem-solving and analytical skills Ability to engage clients, conduct workshops and sessions and ability to create engaging presentations and pitches to various clients Bachelor's degree in a related field; advanced degree preferred Lead and inspire large, distributed teams, delivering superior outcomes for global clients. Engage directly with C-level executives to shape strategies and make informed decisions that drive corporate success. Implement structured initiatives for leadership development, succession planning, and team competency enhancement Extensive experience in leading strategic planning, implementation, and management of modern workplace transformation. Expertise in transformation management, program management, and value management of workplace solutions. Demonstrated ability to communicate complex IT concepts effectively to C-level stakeholders. What you will love about working here We recognize the significance of flexible work arrangements to provide support . Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

At least 3 years of transformation project management experience Experience in MNC project accounting process design or IT solution design Business process knowledge on project accounting end to end process (from project setup to close); System knowledgeSAP ECC and S/4 modules (BRIM, FI, SD, MM, PS, etc.) Expert on business process design (project budgeting&forecasting, budget to actual, budget control, etc.) Professional on transformation project management (able to communicate to IT and business users, track open items, make plans, and managed user expectations) Generalist on end to end system design for complex IT solutions (multiple systems are included in one solution Excellent on business communication (email, meetings) and power point creation in English

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleProblem-solving skillsPrioritization of workloadCommitment to qualityStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Ability to establish strong client relationshipProblem-solving skillsAdaptable and flexibleAbility to work well in a teamStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Ability to perform under pressureAdaptable and flexibleProblem-solving skillsResults orientationStrong analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Performs Fault and Configuration management activities to serve the customer directly or through customer interface, under supervision and following defined procedures. Key Responsibility Areas Job Roles And Key Responsibilities : Executes technical tasks according to defined procedures. Actively develop competences. Position description : - Excellent knowledge and understanding of telecom network and elements. - Detailed understanding of transmission topology, Microwave, fiber and IPRAN technology. - Good exposure and hands on in Marconi, Fujitsu, Alcatel, Philips muxes, Nokia,Ciena DWDMs with detailed analytical understanding of NMS. - Expert Knowledge of OTN /Ethernet and /IP technology being used in Transmission Domain. - Having exposure in remote delivery and field team interactions in troubleshooting and configuration. - Good understanding and troubleshooting exposure of TXN interfaces of Mobile Networks IuB/IuCs ,IuPS ,GB,Abis Ater in TDM and Packet Environment. - Hands-on experience on IPRAN technology and stitched network - Interaction with another cross functional domain like Radio/ Core/ IP - Understanding and knowledge of trouble tickets life cycle and successful closure of tickets to achieve SLA. - Coordination with field team till closure of faults. - Coordination with 3rd party fiber, Infra Provider and Field Team to clear alarms. - Ability to resolve remotely and guide teams on ground. - Perform Change activities as asked by customer - Understand customer requirements and act accordingly in shortest possible time. Behavioral : - Excellent written and verbal communication Skills in English. - Strong interpersonal skills ability to influence and motivate. - Good Documentation Skills, able create, review and update technical data in database. - Good Presentation Skills. - 24X7 availability for team and client. - Should be able to work during off hours as required. - Ability to grasp new technologies quickly. - Should be able to coordinate and motivate team General Abilities : - Excellent working familiarity with NMS tools, Ticketing tools. - A Self-starter must be productive with minimal direction - Ability to work in a fast-paced, technical, cross-functional environment - Good presentation and communication skills. EDUCATION and EXPERIENCE : - B- E/B tech. from any reputed university. - 4-8 years experience in relevant field (L2 Expert).

Overview This role is in the newly formed Process Excellence & Transformation function in PepsiCos Strategy & Transformation team focused on driving Process Excellence for prioritized initiatives across mega end to end Business Processes. The objective of the role is to lead process diagnostics and re-engineering to deliver business impact through operations excellence, standardization and automation initiatives across markets including those supported by our global Capability Centers. Responsibilities The role will support end-to-end process transformation roadmaps as well as specific transformation teams to identify continuous improvement opportunities to deliver business value and enhance customer experience. Initiatives will include driving and mentoring Lean Six Sigma projects, process modelling, process mining diagnostics, process automations and statistical analysis for performance variation and benchmarking to enable operations teams and business stakeholders to meet their goals. He / She will operate as internal consultants, working with cross-functional and global teams on multiple projects. They will be expected to have great presentation skills and ability to influence change with senior stakeholders, functional experts, and delivery teams. Qualifications They may also be required to conduct Lean Six Sigma Kaizen sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies. he role will report to senior leaders in the Process Excellence & Transformation team. As well as the above mandatory requirements, we are also looking for candidates with below-differentiating skills, let us know if you have them, to put your profile on top: Business Process Management and process conformance analysis using process modeling. Process Mining, value enablement, and roadmap execution. Task Mining, opportunity identification for standardization and automation Agile project management to support hyper-automation projects. Experience in AI ML projects to drive process analytics and support business outcomes. Experience in change management to ensure project implementation and adoption Overall, 15-20 years of experience with at least 8+ years experience in quality / Black belt role Possesses a Lean Six Sigma Black Belt Qualification - preferred Track record of delivering enterprise wide transformation Deep understanding for emerging technologies that support Process Automation Experience working with and influencing senior stakeholders Ability to lead cross-functional projects. Working with tight deadlines.

Jubilant Foodworks Limited is looking for Deputy Manager Transformation to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476

Job Title: Transformation (TR) Lead Department: Transformation Reporting to: Hub Head Key Responsibilities: Conduct initial Pre-Signing Audits (PSA) of properties to assess the feasibility of transformation and oversee the completion of property transformations according to OYO standards before transitioning them to Operations. Perform comprehensive property checks and accurately complete Audit Sheets, ensuring all details are thoroughly documented and aligned with OYO standards. Expertise in civil engineering specifications, particularly within the hospitality industry. Skilled in creating detailed Bill of Quantities (BOQ) and defining the scope of work for any given property. Communicate the scope of Transformation work (activities, timelines, and cost) effectively to property owners. Ensure transformation execution adheres to guidelines, with timely delivery of quality results. Manage and assess the Time-Around-Turn (TAT) for each transformation activity. Maintain a high level of quality and safety standards for the properties being transformed. Make autonomous, data-driven decisions to optimize cost efficiency while maintaining quality control. Lead vendor negotiations and manage the procurement of services and materials required for the transformation process. Collaborate with all stakeholders to identify and address challenges, adopt best practices, and streamline the launch process, fostering positive relationships with all involved parties. Employ creative problem-solving skills to handle new and complex situations on the fly. Manage resource allocation and plan time-efficient audits across various cities. Provide cost, service, and time estimates for property launches, based on audit findings. Ensure all departments and vendors are aligned with the project schedule and go-live dates. Monitor and report progress on property launches, ensuring deadlines and central processes are adhered to. People Responsibilities: This role does not involve direct people management. Qualifications & Experience: Experience: Minimum 3 to 7 years of experience, ideally in the hospitality or related sectors. Experience in property transformation or renovation is preferred. Education: A degree in Civil Engineering or a related field. Key Skills: Strong stakeholder management and networking skills. Proficiency in MS Excel and email communication. Solid analytical skills to interpret data and drive decisions. Strong communication skills to effectively engage with stakeholders and vendors. Ability to work collaboratively in teams and contribute to overall project success. Excellent organizational and planning skills. Preferred Skills: Familiarity with hospitality industry standards and practices. Experience in managing property transformation and renovation projects.

Accountable for driving Transformation programs across SCM domain. Co-ordinating with Delivery / Account teams to track and ensure compliance to contractual Productivity commitments. In dept SCM Domain expertise is the key for the Role. Also, industry specific will help to drive the Transformation in that space End-to-end conceptualization and delivery of all SCM Transformation solutions for customers formulation and deployment of Digital Assets & Analytics solutions. Work closely with Customer to understand current landscape, infrastructure, and business challenges to arrive at key areas / opportunities for Transformation and then create / propose transformation roadmap. Lead the engagement, design, and change processes that meet and exceed the customers’ business requirements and enable successful build and implementation of Digital solutions. Responsible for identifying, reviewing, guiding, and enriching the Transformation proposals drawing on deep domain knowledge in SCM. Work with Project / Program Leaders and the customer to optimize the quality of project output. Accountable for driving efficiency and value creation across the span of operations and collaborate with Delivery Excellence and other support teams. Coordinating with Customer for review and approval of agreed deliverables. Competencies – Must Haves Education: Bachelors / Master’s degree – preferably in Operations / Supply Chain or Digital Transformation Management. Knowledge & Experience: Strong domain knowledge in key areas of SCM – Plan, Buy, Make, Deliver & Enable with significant depth of knowledge in at least one area. 15 – 20 years of experience in SCM Outsourcing industry of which at least 7 years in managing large Transformation programs. Experience in Client Relationship Management – engaging with CIOs/CPO/CSCO’s, key client stakeholders, understanding their requirements and our ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Experience of working in large organizations with a matrix structure. Demonstrates deep domain knowledge and a broad understanding of operational service delivery management, preferably in an international environment, and domain knowledge. Ability to influence Executive leadership Skills: Self-starter and ability to work independently and drive results, eye for detail. Strong Project Management, Analytical & Problem-solving skills. Strong relationship and stakeholder management skills Excellent communication skills and interpersonal skills Demonstrated proactive, positive conflict resolution skills. Intellectual curiosity, appetite to do things better and proactive nature. Interest & knowledge about Operating model design, Value chain mapping and business process reengineering, end customer experiences, new technologies, intelligent automations and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Proficient in Microsoft Office – PPT, Excel, Word Expectations: Bring Business & Industry Insights, evaluate partnerships to evolve offerings, co-innovate and lead the transformation agenda with clients. Be an SCM thought leader and a trusted advisor to our clients. Establish new processes as needed to ensure successful Transformation program management and project execution and develop measures of success to track progress towards Transformation goals. Build and own governance around transformation projects delivery and value realization Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to deliver greater value Competencies – Good to Have Understanding of Technology and various ERPs being used in SCM. User experience in SAP, Oracle, JDE or any other ERP. Exposure / experience in Quality, Analytics, Metrics design, Benchmarking and Consulting will be preferred. Cross-industry and cross-functional experience preferred Preferred Certifications: Domain Certifications (Source to Pay, Inventory Management, Transportation & Logistics etc.) as well as Specialized Skill Certifications (PMP, Agile, Lean/Six Sigma etc.) are preferred. Project Management Certifications: PMP / Prince 2 etc. preferred Techno-functional Certifications in RPA/AI/ML Lean Six Sigma Certification – Black Belt / Master Black Belt Agile methodology – Scrum Certifications Data Science / Business Analytics Certifications Process Mining & Visualization tools – Celonis, Power BI, Tableau.

Job Description- Transformation Leader Role : Lead - F&A Transformation ( O2C , R2R & P2P all 3 Towers) Location : Nagpur Grade : BPO 5/6 or equivalent Objective: Experienced F&A Transformation Lead ( O2C , R2R & P2P all 3 Towers) to drive the strategic evolution and continuous improvement of our F&A processes. Pivotal in leveraging innovative technologies, methodologies, tools, and products to enhance efficiency, accuracy, and compliance in procurement and payment workflows. The F&A Transformation Lead will work closely with cross-functional teams to identify optimization opportunities, implement transformative solutions, and ensure alignment with our overall business objectives. Roles & Responsibilities: Develop and execute a comprehensive F&A transformation ( O2C , R2R & P2P all 3 Towers) strategy aligned with organizational goals and industry trends. Lead and manage a team , including product business owners and solution architects. Foster a collaborative and high-performance culture within the team, providing guidance and support to ensure successful outcomes. Identify and implement innovative technologies, methodologies, tools, and products to streamline F&A processes. Analyze existing F&A processes to identify areas for improvement, driving initiatives to enhance efficiency, reduce costs, and mitigate risks. Set annual targets on key KPIs/metrics for delivery teams across F&A, working in collaboration with delivery, other teams, using best practices, benchmarking, and ongoing initiatives. Design and oversee the implementation of end-to-end F&A processes to ensure seamless operations. Define guidelines, process enhancements, and targets for continuous improvement. Lead governance efforts related to changes in tools and solutions, collaborating with Vendors, CIO, Finance, and Functional Delivery Teams. Lead the change management efforts to ensure smooth adoption of new processes, tools, and technologies across the organization. Establish and monitor key performance indicators (KPIs) to track the effectiveness of F&A transformation initiatives and drive continuous improvement. Qualifications, Work Experience & Skills Minimum 15+ years of experience of which 10+ years in F&A Operations and 5 years of relevant experience ( in Transformation) Proven experience in F&A process management and transformation, with a focus on leading multiple products. Deep understanding of F&A (All 3 Towers) processes. Expertise in leveraging innovative technologies like RPA, Gen AI,Automation tools, and products for process optimization. Excellent leadership, communication, and collaboration skills. Ability to lead change management efforts and drive stakeholder engagement. Strong analytical skills and ability to establish and monitor KPIs.

Job Purpose: This position will act as an interface with relevant departments, with an objective to continually improve / transform the operations & processes. This will include (a) Future Technology related solutions and enhancements (b) Data structure, library and enrichment efforts for analytics (c) All key processes of the business. The candidate would play a key role in bring business perspective / requirements to the fore for which solutions would be deliberated, developed and executed. Key Responsibilities: Facilitate the rollout of process excellence initiative with focus on Business process reengineering/Process transformation by developing process modeling and measurement system Conduct periodic process walkthroughs to identify the improvements opportunities (Process review, complaint review, exception/deviations etc) Develop, test, and deploy automated solutions and automated decision analytics to replace manual business processes Evaluate technology solution options to determine best fit to solve the problem based on financials (upfront and ongoing) and organizational standards Develop and implement RPA adoption strategies in partnership with business teams Develop and implement quantified UX model to reduce drop-offs points across User Journeys across Product Categories Reviewing key metrics and insights using both usage and business performance data and continuously improving customer journeys Design and execution of predictive model in coordination with analytics team to address the business challenges and future requirements Continuously evaluate Fintech start-ups for various solutions across Fintech platforms based on requirements/problem statements of different teams Job Requirements: Post Graduate / MBA 8+ years experience working with cross functional teams across Business, Marketing, Technology, Operations & Analytics to deliver a rich Customer experience Knowledge and demonstrated experience in change management and business process re-engineering Should have knowledge in RPA opportunity identification and deployment Should be able to build and drive Transformation Road maps across business by seeking stakeholder buy ins and clear ROI showcasing Ability to analyze data and coordinating with analytics team to build required data models Strategic and analytical thinking Strong communication and interpersonal skills Problem solving and decision-making skills People Management & Networking skills

Key Responsibilities: Stakeholder Management: Collaborate with clients to understand requirements and align project roadmap. Cross functional alignment with internal stakeholders on deliverables and expectations. Transition Management: Build Transition plan, run Transition meetings, drive engagement governance and ensure proactive risk assessment and mitigation. Work closely with Delivery leaders to understand business requirements and ensure success of transition projects Transformation: Identify and drive opportunities to transform existing processes using best in class tools. Lead or participate in Due Diligence session with the client team members, develop RFP response related to Managed Services engagements, run and manage playback sessions to clients Define work-breakdown-structure for Pre-Transition and Transition Phase etc. Project Leadership: Own successful completion of end-to-end IT migration projects, including planning, execution, monitoring, and closure. Required Experience and Skills: Experience: 15+ years of IT project management experience, with a focus on application and infrastructure delivery and migration. Proven track record of successfully managing mid/large scale migration projects. Experience in both on-premises and cloud-based migration project s. Experience in driving process improvement and managing IT transformation projects. Technical Skills: Strong understanding of IT infrastructure, including servers, networks, and storage. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of process transformation tools, design thinking etc. Familiarity with ITIL and other IT service management frameworks. Project Management Skills: Expertise in project management methodologies (e.g., Agile, Waterfall). Proficiency in project management tools (e.g., MS Project, JIRA, Trello). Strong analytical and problem-solving skills. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect). Experience in managing projects in a global, multi-cultural environment. Lean / Six Sigma certification