Job description We at TVS Credit Financial Services are having multiple vacancies for Cross Sell -Loan Officer/Field officer /Sales officer for multiple locations. Roles and Responsibilities Having Experience in sales Banking product sales or any other loans sales with banking or NBFC will be an added advance, Building & Managing relationship with channel partners & customers so as to source the business from Dealership. Sourcing business from allocated dealership Channel partner and direct sales from counters if any. Responsible for documentation of new customers, EMI schemes pitching, Ensuring process & documentation compliance, FI, agreement execution & credit approval. Desired Candidate Profile 12 th/Diploma/Graduation Good dealership management skills Designation : Cross Sell Loans -Sales Executive

Job Purpose: This position will act as an interface with relevant departments, with an objective to continually improve / transform the operations & processes. This will include (a) Future Technology related solutions and enhancements (b) Data structure, library and enrichment efforts for analytics (c) All key processes of the business. The candidate would play a key role in bring business perspective / requirements to the fore for which solutions would be deliberated, developed and executed. Key Responsibilities: Facilitate the rollout of process excellence initiative with focus on Business process reengineering/Process transformation by developing process modeling and measurement system Conduct periodic process walkthroughs to identify the improvements opportunities (Process review, complaint review, exception/deviations etc) Develop, test, and deploy automated solutions and automated decision analytics to replace manual business processes Evaluate technology solution options to determine best fit to solve the problem based on financials (upfront and ongoing) and organizational standards Develop and implement RPA adoption strategies in partnership with business teams Develop and implement quantified UX model to reduce drop-offs points across User Journeys across Product Categories Reviewing key metrics and insights using both usage and business performance data and continuously improving customer journeys Design and execution of predictive model in coordination with analytics team to address the business challenges and future requirements Continuously evaluate Fintech start-ups for various solutions across Fintech platforms based on requirements/problem statements of different teams Job Requirements: Post Graduate / MBA 8+ years experience working with cross functional teams across Business, Marketing, Technology, Operations & Analytics to deliver a rich Customer experience Knowledge and demonstrated experience in change management and business process re-engineering Should have knowledge in RPA opportunity identification and deployment Should be able to build and drive Transformation Road maps across business by seeking stakeholder buy ins and clear ROI showcasing Ability to analyze data and coordinating with analytics team to build required data models Strategic and analytical thinking Strong communication and interpersonal skills Problem solving and decision-making skills People Management & Networking skills

Job Purpose: This role is responsible for generating revenue through building and maintaining healthy business relations with existing customers, ensuring maximum customer satisfaction by achieving delivery & quality norms. Key Responsibilities: Plan, coordinate, and manage multiple programs and initiatives across channels, ensuring alignment with strategic goals. Use data and analytics to assess program performance, identify trends, and drive continuous improvement. Develop and maintain dashboards, KPIs, and reports to monitor program health and communicate progress to Management. Identify risks and issues proactively, and implement mitigation plans to keep programs on track. Optimize resource allocation, timelines, and processes to improve delivery efficiency. Responsible for design & deployment of Contest, Campaign, Rewards & Recognition payout / incentives schemes Liaison with all Stakeholders Credit, Risk, Finance, Marketing, Sales, Customer Experience and Operations teams in strategic as well as operational matters Execute projects across initiatives like customers experience, process improvement, vendor empanelment etc Monitoring performance of team members to ensure efficiency and meeting of individual & group targets Job Requirements: Graduation/ MBA 8 - 12 Years experience in Banking / Financial Services Drive and initiative, strong commitment, ability to take ownership High level of integrity, professionalism and attention to detail Exp in handling various channels Strong Analytical, Interpersonal and Convincing skills Exceptional written and verbal communication skills

Job Purpose: This role is responsible for leading cloud initiatives and drive the strategic development, management, and optimization of our cloud infrastructure. This role will be pivotal in overseeing our cloud engineering teams, ensuring high performance, scalability, security, and cost efficiency of our cloud environments across platforms such as AWS, Azure, GCP, or Oracle Cloud. Key Responsibilities: Lead the cloud engineering team, setting strategic direction and establishing best practices for cloud adoption, architecture, and operations. Design and implement scalable, secure, and cost-effective cloud solutions to meet business needs. Evaluate and choose the best cloud platforms and tools. Oversee the migration of on-premises applications and data to cloud platforms, ensuring minimal downtime and disruption. Manage and optimize cloud resources including compute, storage, and networking to ensure high availability and performance. Implement and manage DevOps practices, including CI/CD pipelines, automation, and infrastructure as code using tools like Jenkins, Docker, Kubernetes, and Terraform. Develop and enforce security policies, ensuring compliance with industry standards and protecting cloud environments from unauthorized access, data breaches, and other threats. Continuously monitor and improve the performance, reliability, and scalability of cloud systems. Identify and address bottlenecks and inefficiencies. Work closely with cross-functional teams including IT, security, development, and product teams to deliver integrated cloud solutions. Implement cost optimization strategies to control cloud spending and drive value from cloud investments. Stay up to date with the latest cloud technologies, trends, and best practices. Propose innovative solutions to improve the organizations cloud capabilities. Mentor, coach, and develop cloud engineering talent within the team, fostering a culture of learning and continuous improvement. Job Requirements: Bachelors or Masters degree in Computer Science, Information Technology 20+ Years of experience in cloud engineering, architecture, or a related field, with at least 5 years in a leadership role Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect) are highly desirable. Deep knowledge of cloud platforms (AWS, Azure, GCP, Oracle) and cloud-native technologies, including microservices, serverless architectures, and containerization Strong experience with DevOps tools and practices, including CI/CD pipelines, infrastructure as code (Terraform, CloudFormation), and automation Proficient in cloud security best practices, identity and access management, and compliance standards. Strong analytical and problem-solving skills with the ability to troubleshoot complex cloud infrastructure issues Proven ability to lead, inspire, and grow a high-performing engineering team. Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.

This role is responsible to create, review and implement credit policy for the Consumer Durable Loan business in line with business requirements. Also responsible for maintaining productivity, delivering solutions as per predefined SLAs and implementing policy-related enhancements. Role & responsibilities: Formulating and implementing policy, procedures & guidelines for the Consumer Durable Loan credit appraisal Interacting with cross-functional teams and driving the credit policy agenda and ensuring correct implementation of credit policy guidelines in origination system and decisioning platforms Analyzing the market trends / practices and benchmarking of policies with the market Establishing a robust Credit Analytic Frameworks to identify early warning signals, credit risk process inputs and customer segment wise risk factors Ensure that data integrity is maintained and meet all ISO process standards as per the organization's credit policy Analysis of portfolio and ensuring Portfolio monitoring, trigger reviews & delinquency control Identify and implement system and process improvements to ensure accurate, thorough data is available to support high-quality analysis Drive portfolio management initiatives through the credit cycle management framework by working in partnership with product managers, credit approval team, credit operations team and collection team Manage the interface with External / Internal Auditors; Design controls to meet all regulatory & internal requirements Work in partnership with credit systems support team to implement key credit policy criteria in relevant credit acceptance & evaluation systems Assist in developing and implementing training programs to improve the quality and productivity of the team Job Requirements: Post Graduate / MBA 8+ years experience in credit policy formulation, process management Knowledge of credit policy, process, and associated risk in Consumer Durable Loan Experiencing in analyzing the market trends / practices and benchmarking of policies Experience in identifying internal process gaps to achieve timely resolutions Process-oriented mind-set Strong communication and interpersonal skills Problem-solving and decision-making skills People Management skills

Job Purpose: This role is responsible to oversee credit risk strategies for e-commerce lending programs. The role requires deep expertise in credit risk, underwriting models, and portfolio monitoring, particularly in partnerships with e-commerce platforms for Buy Now Pay Later (BNPL), Personal Loans, or Co-branded Credit products. Key Responsibilities: Design and manage credit policies for customer acquisition through e-commerce platforms. Analyze partner-sourced customer profiles and define risk segmentation frameworks. Collaborate with credit bureaus, data science, and analytics teams to develop scorecards and alternate data models. Monitor key performance indicators (KPIs) for the e-commerce lending portfolio: approval rates, default rates, vintage analysis, etc. Work closely with product, risk, and partner teams to fine-tune underwriting rules based on evolving trends. Conduct periodic reviews of credit performance at a cohort, product, and partner level. Ensure regulatory and internal compliance in all customer onboarding and decisioning processes. Support the launch of new products in collaboration with tech and product teams by providing credit risk input. Job Requirements: Graduate / Postgraduate in Finance, Economics, Engineering, or related field 8+ years of experience in credit risk or underwriting, preferably in fintech or digital banking environments. Experience in managing credit programs tied to e-commerce or digital channels Exposure to digital lending APIs and onboarding journeys Experience in co-lending or third-party origination models Strong grasp of consumer lending credit risk principles (unsecured lending, EMI financing, BNPL, etc.) Knowledge of e-commerce customer behavior and alternative data sources (digital footprint, transaction data) Familiarity with credit decisioning tools and rule engines (e.g., Experian Hunter, FICO, custom engines). Proficiency in data tools: SQL, Excel, SAS, Python (preferred) Excellent problem-solving skills and ability to work cross-functionally with internal and external stakeholders

Job Purpose: This role is responsible to lead the development and oversight of credit policies for the Consumer Durable Loans portfolio. The ideal candidate will have a strong understanding of consumer lending risk, product-specific dynamics, and customer behavior in the consumer finance space, particularly within banks or NBFCs. Key Responsibilities: Develop and manage credit policies for Consumer Durable Loans across various products and geographies. Design rule-based or scorecard-driven underwriting criteria in line with risk appetite and market trends. Work closely with OEMs, retailers, and sales finance teams to align credit policies with business strategy. Monitor portfolio performance, delinquencies, and credit cost; recommend policy changes to maintain portfolio health. Leverage customer, bureau, and alternate data to refine segmentation and enhance decision accuracy. Coordinate with product, technology, and analytics teams to implement policies within digital and assisted journeys. Ensure compliance with internal credit standards, regulatory guidelines, and audit requirements. Conduct regular policy reviews and provide insights for new product launches or strategic partnerships. Job Requirements: Post Graduate / MBA 8+ years of experience in credit policy, preferably with exposure to Consumer Durable Loans in a Bank or NBFC Experience working with fintech partners or embedded finance models Understanding of retail merchant network dynamics and POS financing In-depth understanding of consumer durable finance, including EMI schemes, zero-cost financing, and manufacturer-led subvention models. Strong expertise in credit policy formulation, risk assessment, and scorecard development Experience with credit bureau data, partner integrations, and digital credit decisioning tools Strong analytical and communication skills with experience in cross-functional collaboration Proficiency in Excel, SQL, and analytics platforms (SAS, Python preferred)

Job Purpose: To drive collections at the area level and ensure sustainability of the business through timely collection & recovery Managerial Responsibilities : Recruit and train the collections team for effective collections & recovery Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices Functional Responsibilities: Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents Submit recommendations to regional collections manager for discontinuing agencies based on performance Partner with local sales & credit to ensure quality sourcing Manage loss line provision; on-time sale of repossessed vehicles Ensure effective collections from DCC & micro market Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers Experience: 8+-years of experience in handling collections Functional Competencies: Ability to work with integrated systems used for tracking & monitoring collections Operational execution Behavioral Competencies: Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills Problem Solving & decision making skills

Job Purpose: This role will be responsible to lead the design and execution of credit strategies for cross-sell personal loan programs. The role requires a strong background in retail credit risk, data-based decisioning, and exposure to NBFC or fintech ecosystems where digital origination and alternate data play a key role. The role requires to completely own the Cross-Sell personal loan programs and take continuous actions to improve Portfolio Quality. Key Responsibilities: Own and drive credit policy design for cross-sell personal loan programs, targeting existing customer bases from internal or partner channels Analyze customer behavior, repayment history, and alternate data to develop segmentation and eligibility strategies Define and continuously refine scorecard-based or rules-based underwriting logic to balance risk and growth Collaborate with Product, Analytics, and Tech teams to embed policies into digital journeys and decisioning engines Monitor portfolio performance metrics approval rate, delinquency, roll rates, loss rates across different cohorts and channels Work closely with credit bureaus and data providers to leverage external insights for better underwriting Ensure policy compliance with regulatory guidelines and internal governance standards. Conduct regular risk reviews and present findings to management and credit committees Job Requirements: Postgraduate in Finance, Economics, Statistics, or related field. Professional Certifications FRM / CFA is desirable 8-12 years of experience in credit policy or risk management, preferably in NBFCs, FinTechs, or digital lending platforms. Have 3+ years of people / stakeholder management experience Experience in cross-sell or pre-approved loan programs is highly desirable. Exposure to digital lending platforms, API-based underwriting and rule engines. Experience with co-lending models or embedded finance Strong knowledge of unsecured lending products, especially personal loans. Hands-on experience with credit policy formulation, scorecard management, and risk-based pricing. Familiarity with bureau data (CIBIL, Experian, CRIF), alternate data sources, and credit decisioning tools. Analytical mindset with proficiency in tools like Excel, SQL, Python, or SAS. Ability to work in fast-paced environments with cross-functional collaboration. Strong Analytical, Interpersonal and Convincing skills Exceptional written and verbal communication skills

Job Purpose: This position is responsible for driving key Initiatives like revenue per case, dealer programs and enhance dealer app usage. Also, responsible for conceptualizing & implementing strategies for improving revenues as well as upgrading dealers to upper categories with the dealer reward programs. Key Responsibilities: Responsible for driving Revenue Per Case (VAS Product Penetrations) across the country Engaging with VAS vendors for VAS product enhancements Digitization of VAS product journeys (end-to end) Implementing strategies for improving revenue, adding up new features to the VAS products to increase the penetrations and acceptability in the market Manage Dealer Reward Program and upgrade dealers to upper categories Upgrading dealer app features along with IT/Product teams Coordinating with Sales Team and driving Revenue Per Case/Dealer Management Reviewing the initiatives and reporting Travelling across locations to identify opportunities / gaps to improve the products and increase the acceptability of dealer reward program and enhance dealer app usages Job Requirements: Graduation / MBA 8+ Yrs experience in Product Management / Sales / Key Account management Drive and initiative, strong commitment, ability to take ownership High level of integrity, professionalism and attention to detail Experience in business analysis & key account management Strong strategic, Analytical, Interpersonal and Convincing skills Exceptional written and verbal communication skills Strong communication and team / relationship management skills Problem solving and decision-making skills Ability to handle ambiguity and incomplete information

Job Purpose : Assist Cross-Sell Credit in achieving superior portfolio quality through a range of initiatives Description : PL Eligibility Base preparation (SQL) Portfolio Risk segmentation through Decision Trees and other ML (Python) PL Portfolio quality improvement through specific Credit Actions Process Quality (end-to-end customer journey) documentation, deviations tracking, change implementation PL Portfolio review and MIS Functional Competencies : Strong Analytics background (Tableau dashboards, ML modeling) Very Strong with data tools: XL, SQL, python Good understanding of lending, credit risk Exposure to MIS, performance tracking Willingness to learn

We are looking for a skilled Java Full Stack Developer with 2-8 years of experience to join our dynamic team. The ideal candidate should have strong proficiency in Java for backend development, along with hands-on experience in HTML , JavaScript , SpringBoot, Hibernate and Angular for front-end development. This is an exciting opportunity for someone passionate about developing modern applications using a range of technologies across the full stack. Key Responsibilities: Design, develop, and maintain Java-based applications with a focus on both the front-end and back-end components. Implement responsive and user-friendly interfaces using HTML , CSS , JavaScript , SpringBoot, Hibernate and and Angular . Build robust and scalable RESTful APIs with Java and Spring Boot . Collaborate with team members to design and implement new features. Troubleshoot and resolve issues in production environments, ensuring high application availability. Write clean, maintainable, and efficient code, while following best development practices. Work with version control systems like Git and participate in code reviews. Required Skills & Experience: 2-8 years of experience in Java development , with solid knowledge of Java 8/18 and related technologies. Strong front-end development skills, including: HTML , CSS , JavaScript , and experience with Angular 17 . Proficiency in developing RESTful APIs and back-end services using Spring Boot . Experience with relational databases (e.g., MySQL, PostgreSQL). Familiarity with version control tools such as Git . Strong understanding of responsive design and front-end frameworks like Angular . Ability to work in an Agile development environment. Good problem-solving and analytical skills. Strong communication and teamwork skills. Preferred Qualifications: Experience with microservices architecture and development. Understanding of CI/CD pipelines and automation tools. Knowledge of containerization technologies like Docker is a plus. Please reach out Jaya HR (9840849142) for further information

Role & responsibilities Branch-Level Activities: Manage and oversee the Gold Loan portfolio of the branch, ensuring effective utilization and growth. Lead all branch-level activities to drive business growth, including loan disbursement, cash management, vault keeping, customer service, and compliance with company policies. Collaborate with the team to drive field-marketing activities, promoting various gold loan schemes and enhancing brand visibility. Team Leadership: Coach, mentor, and provide timely feedback to employees, fostering a high-performance culture within the branch. Facilitate training to enhance employee skills and professional development. Reporting and Analysis: Prepare accurate and timely reports related to branch performance, functioning, and operational metrics. Utilize data insights to identify areas for improvement and strategic decision-making to increase the presence of TVS Credit in the Gold Loan market for your catchment. Customer Engagement: Focus on customer engagement strategies to acquire new customers and ensure their retention. Assist clients throughout their Gold Loan Financing journey, addressing their needs and concerns. Business Quality Performance: Maintain and enhance the quality performance of the branch's gold loan business by implementing necessary actions for growth. Ensure timely and effective collection activities, while proactively managing provisions for NPAs, to maintain financial health and compliance within the branch for Gold Loan business. Valuation and Compliance: Maintain accurate valuation appraisal of gold ornaments pledged in the branch, ensuring compliance with company policies and audit standards. Verify weight and purity assessments as required through acid and salt test, pointed scratch test, weight test, smell test usability test, flexibility test, sound test etc. Ensure proper storage and safety of gold and cash assets in the vaults allocated Risk Management: Ensure the branch opens and closes in adherence to company compliance norms, maintaining operational integrity. Oversee and validate safe operations conducted by designated employees, upholding company policies without compromise for smooth functioning of gold financing operations. Uphold safety standards for branch infrastructure and operations, ensuring a secure and risk-free environment. Safeguard gold assets stored in branches and vaults, rigorously maintaining security standards to prevent compromise. Preferred candidate profile Chennai - Branch Manager -Gold loan Sales

JOB DESCRIPTION Position Title Manager/Sr. Manager Website Department Department Marketing Location Location Chennai Job Purposes As a Website Manager He/she will lead the digital transformation efforts for TVS Credit, overseeing the development, implementation, and optimization of strategies to enhance website traffic, drive lead generation, and improve conversions. The role requires strong collaboration with cross-functional teams, an innovative approach to digital marketing, and a commitment to staying ahead of industry trends. Key Responsibilities Functional Responsibilities Website Optimization: Oversee website maintenance, ensuring it is up-to-date, responsive, and error-free. Collaborate with web developers and designers to improve website functionality and user experience (UX). Ensure website speed, security, and mobile-friendliness are optimized SEO Management: Monitor and adapt to the latest SEO trends, techniques, and algorithm updates. Collaborate with content, design, and development teams to ensure timely and aligned updates. Content & Branding Oversight: Collaborate with cross-functional teams to ensure consistent branding and messaging across digital channels. Guide the development of SEO-optimized content, including blogs, landing pages, and multimedia. Performance Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, Search Console, SEMrush) to generate insights and refine strategies. Regularly track and report on SEO performance, website KPIs, etc. Collaboration: Work with internal departments (e.g., marketing, IT) and external vendors to align on goals and execution. Coordinate with marketing, design, and development teams for seamless implementation of website changes Job Requirements Qualifications A Bachelor's/Master's degree in Marketing, Business, IT, or a related field. 6-8 years of experience in digital marketing, with at least 2 years in a managerial role. Experience and Skills Expertise in SEO and digital marketing strategies, with a proven track record of driving results. Strong analytical skills and experience with website performance tools (Google Analytics, SEMrush, etc.). Familiarity with WordPress or similar content management systems. Excellent project management and communication skills. Experience with A/B testing and conversion rate optimization (CRO). Knowledge of HTML, CSS, and basic web development. Behavioural Competencies Strong communication skills for effective collaboration with external agencies, team members and stakeholders. Networking skills Effective in time management Problem solving and decision-making skills

Position: Android Developer Experience Required: 4-6+ years Location: Chennai Job Type: Full-time / Permanent Overview: We are looking for a skilled and highly motivated Android Developer to join our dynamic team. The ideal candidate should have extensive experience in building robust Android applications using Kotlin, Java, and various tools like Spring Boot, Firebase, Oracle DB, SQL lite, and Room Database. If you have a passion for developing intuitive and offline-first mobile applications with strong back-end integration, we'd love to hear from you. Responsibilities: Design, develop, and maintain high-performance, scalable Android applications. Collaborate with cross-functional teams to define, design, and ship new features. Work on integrating back-end services with Android applications using Kotlin and Java. Implement offline storage solutions using Room Database and SQL lite. Handle complex data synchronization between local databases (SQLite) and cloud backends (Firebase, Oracle DB). Ensure application performance, quality, and responsiveness. Implement security and data protection best practices. Participate in code reviews, debugging, and troubleshooting issues. Stay up-to-date with the latest industry trends and technologies, continuously improving your skillset. Collaborate with UX/UI designers to create a seamless and enjoyable user experience. Required Skills & Qualifications: Kotlin & Java : Strong proficiency in Kotlin for Android development along with deep understanding of Java. Android SDK : Familiarity with the Android SDK and its associated tools. Spring Boot : Experience with integrating Android apps with Spring Boot backend services. Firebase : Hands-on experience with Firebase for real-time data management, notifications, and analytics. Database Management : Proficiency in SQLite , Room Database for offline-first Android application development. Oracle DB : Experience in working with Oracle DB for cloud data storage and integration. API Integration : Strong understanding of RESTful API integration with Android apps. UI/UX Design : Knowledge of Android design principles, patterns, and best practices to deliver beautiful user interfaces. Version Control : Familiarity with Git or similar version control systems. Testing : Experience in writing unit tests and integration tests for Android applications. Problem-Solving : Ability to work in a fast-paced environment and solve complex technical problems. Preferred Skills: Familiarity with Android Jetpack components (LiveData, ViewModel, Navigation, etc.). Experience with CI/CD pipelines for Android applications. Knowledge of cloud platforms like AWS or Google Cloud . Experience with multi-threading and concurrency in Android development. Education: Bachelor's or masters degree in computer science, Engineering, or a related field (or equivalent work experience). Additional Information: Strong communication and teamwork skills. Ability to understand the business needs and translate them into technical requirements. Experience working in Agile/Scrum development methodologies. Why Join Us? Opportunity to work on cutting-edge Android applications in a collaborative environment. Exposure to a range of technologies and tools. Competitive salary and benefits package. Career growth opportunities and a supportive team. If you are passionate about Android development and have a strong foundation in mobile technologies, we encourage you to apply and be a part of our innovative team! For further information please call Jaya(9840849142)

Job Purpose: This role is responsible to create, review & implement credit policy for the Two Wheeler business in line with business requirements. Also Responsible for conceptualization & launch of credit policy for the same. Key Responsibilities: Conduct periodical review meetings with the business head for aligning credit policy to business needs and reporting credit deviations Portfolio reviews covering areas of delinquency reports, perusing Early Warning System (EWS) reports. Focus should be on portfolio intervention and resolutions strategies with the business unit in order to improve asset quality on continuous basis Capturing key data elements and analyzing them, interpreting the cross-period movements and understanding the macro mechanics of the system Responsible for the compliance to procedures laid down for processing, sanction, documentation and disbursement of various loan products at all the branches Identify and implement system and process improvements to ensure accurate, thorough data is available to support high quality analysis Analysis of portfolio and ensuring Portfolio monitoring, trigger reviews & delinquency control Introduce projects related to process improvement, business development and risk reduction; serve as a co-owner for these projects Define processes and procedures in the credit function; ensure compliance with credit policy by coordinating with the authority at all locations Managing of Rule engine for credit decisioning Study competition and anticipate market trends, create programs to counter competition and improve business results Plan and execute quarterly risk assessment process in accordance with established standards, policies & procedures Ensure credit deviations are within control by monitoring underwriting quality; achieve credit cost reduction through programs focused on process and productivity improvement Job Requirements: Post Graduate / MBA 15+ years in Two Wheeler financing credit underwriting & policy Ability to derive industry insights & analyze best practices across industry Understanding of Two Wheeler industry; product knowledge Exposure to retail finance lending Ability to analyze the portfolio risk and to deal with the customers Strong analytical skills Strong communication and interpersonal skills Good negotiation skills

Job Purpose To supervise daily operations and personnel aiming for maximum efficiency and cost effectiveness. To ensure that technology is utilized to a maximum for process improvement and that teams are well-organized and productive. Key Responsibilities Functional Responsibilities Managing the day-to-day performance of the Contact Centre Operations and expected to shape the future of a Contact Centre Operations being committed to deliver a great customer contact experience through a variety of customer contact channels To deliver a best-in-class service, meeting or exceeding the KPIs Manpower planning, Rostering and Designing call center strategy to implement short/long-term plans for achieving process objectives Evaluate and Analyze performance against call center metrics for your team and set targets to continuously improve agent productivity and call center efficiency Be responsible for the end-to-end customer contact processes and their associated customer experience, supporting company's initiatives to drive improvements, improve efficiency and reduce complaints Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions Job Requirements Qualifications Graduate / Post Graduate Experience 7-10 Years of proven experience of leading a service driven contact Centre operation with experience of managing an operation through periods of significant growth or change Functional Competencies Handled Call Centers for both Customer Service and Cross-Sell Processes Experience in Outbound Sales Contact Centre Management and Operations Management Experience with automation of processes through tech integration Behavioral Competencies Quality & Process Orientation Strong analytical and decision-making skill Strong customer-facing and communication skills Problem Solving Skills

JOB DESCRIPTION Job Purpose : Creates applications by developing, implementing, and maintaining Java based components and interfaces. Should have enough knowledge at Database level. Key Responsibilities Functional Responsibilities Expertise in MuleSoft Anypoint Platform architecture. Strong experience in designing and developing scalable, reliable, and high-performance MuleSoft solutions. Strong understanding of integration patterns, APIs, and microservices architecture Proficiency in MuleSoft's various components, including Anypoint Studio, API Manager, Runtime Manager Ability to provide technical leadership and guidance to development teams Transform existing applications and systems integration using Mulesoft Create RESTFUL APIs based on the business requirements Experience with enterprise-level integration projects and best practices Familiarity with cloud platforms, Mulesoft on AWS, and containerisation technologies Experience with API Observability. Excellent communication and stakeholder management skills Strong problem-solving skills. Overall 2 to 7 years minimum experience with Mulesoft, playing Architect role in current job. Job Requirements Qualifications: BE ( Any Stream ), BSC computer science/IT or BCA or MCA Experience : 2 to 7 years Functional Competencies : Any domain, preferably NBFC & Mobility MuleSoft Anypoint Platform architecture. Must have cloud platforms, Mulesoft on AWS, and containerization technologies Hands-on with of integration patterns, APIs, and microservices architecture Anypoint Studio, API Manager, Runtime Manager Behavioral Competencies : Effective Team building and behavioral Skill, Effective Interpersonal and communication skills Effective presentation skills Interested candidate can reach out to Jaya(9840849142)

Job Title: Production Support Engineer Java & SQL Location: Chennai Experience: 2+ Years Employment Type: Full-Time Job Description: We are seeking a proactive and technically sound Production Support Engineer with a strong foundation in Java and SQL to join our dynamic team. The ideal candidate will have 2+ years of hands-on experience in application support, issue resolution, and production incident management. Prior exposure to the NBFC (Non-Banking Financial Company) domain will be considered a significant advantage. Key Responsibilities: Monitor production systems and respond to incidents, ensuring minimum downtime and fast resolution. Perform root cause analysis and provide long-term fixes for recurring issues. Work closely with development, QA, and infrastructure teams to troubleshoot and resolve production issues. Write and optimize SQL queries to analyze data issues and support application functionality. Participate in deployment and post-deployment validation activities. Maintain support documentation, runbooks, and incident logs. Provide on-call support during off-hours as required on a rotational basis. Required Skills: 2+ years of hands-on experience in Java (Core Java, J2EE). Strong knowledge of SQL (Oracle/MySQL/PostgreSQL) with the ability to write complex queries. Experience in application support , incident management , and production monitoring tools (e.g., Splunk, AppDynamics, Grafana, etc.). Familiarity with ticketing systems like JIRA , ServiceNow , or similar. Strong debugging, troubleshooting, and analytical skills. Preferred Qualifications: Exposure to the NBFC or financial services domain . Knowledge of scripting (e.g., Shell, Python) for automation and log analysis. Understanding of cloud environments (AWS, Azure, etc.) and CI/CD pipelines. Ability to work in a fast-paced, high-pressure production environment. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Key Responsibilities Be responsible for scaling our analytics capability across all internal disciplines and guide our strategic direction about analytics Organize and analyze large, diverse data sets across multiple platforms Identify key insights and leverage them to inform and influence product strategy Technical Interactions with vendors or partners in technical capacity for scope/ approach & deliverables. Develops proof of concept to prove or disprove validity of concept Working with all parts of the business to identify analytical requirements and formalize an approach for reliable, relevant, accurate, efficient reporting on those requirements Designing and implementing advanced statistical testing for customized problem solving Deliver concise verbal and written explanations of analyses to senior management that elevate findings into strategic recommendations Job Requirements MTech / BE / BTech / MSc in CS or Stats or Maths, Operation Research, Statistics, Econometrics or in any quantitative field 4+ Years experience in analytical domain Excellent analytics, logical, problem solving and numerical skills Experience in using Python Experience in working with large data sets and big data systems (SQL, Hadoop, Hive, etc.) Keen aptitude for large-scale data analysis with a passion for identifying key insights from data Expert working knowledge in various machine learning algorithms such XGBoost, SVM Etc., Expertise in Data Mining, Statistical Analysis, Regression, Logistics Regression, Segmentation, Time Series Forecasting, Market Basket Analysis, Decision Tree, CHAID, Test Mining, Hypothesis Testing, A/B Testing and Modeling