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Job Description Job Summary – Average communication skills Should be good in both written & verbal communication; must be able to understand & comprehend English Should possess basis analytical-reasoning skills Must have basic knowledge on MS office Good keyboard skills – needs to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy. Self-starter with an ability to work in a team environment. Must be able to handle the stress and pressure of SLAs 25wpm typing speed with 80% accuracy. About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Show more Show less