Tellecaller

About Profcyma :

At Profcyma, we believe that the most important thing a student needs early on in his/her journey is a clear direction. This is why we focus on providing you with complete assistance to choose the most suitable Education University, Professional Training, Distance Learning Courses and everything beginning from the form filling to placements and degrees. We’ve got a set of experienced career counselors and industry veterans to take you through the dynamic rigours of each & every industry, all with a practical & tangible approach.

Job description of Telecaller – Lead Generation

Job Summary:

We are seeking a dynamic and persuasive Telecaller to join our EdTech team, focused on lead generation and outreach. The ideal candidate will be responsible for initiating outbound calls to potential customers (students, parents, working professionals), promoting educational products or services, and generating qualified leads for the sales team.

Key Responsibilities:

1. Make outbound calls to prospective students/parents from provided databases or leads.

2. Explain EdTech products/services clearly and convincingly.

3. Identify and qualify potential leads by understanding customer needs and eligibility.

4. Schedule follow-up calls or demos for the sales team.

5. Maintain accurate records of calls, lead status, and feedback in CRM tools.

6. Meet or exceed daily, weekly, and monthly call and lead targets.

7. Handle basic queries or objections and escalate when necessary.

8. Coordinate with marketing and sales teams for campaign support.

9. Follow company communication guidelines and protocols.

Requirements:

1. Proven experience as a telecaller, telesales executive, or similar role (preferred in EdTech).

2. Excellent communication skills in English and/or regional languages.

3. Strong convincing and interpersonal skills.

4. Ability to handle rejections and remain motivated.

5. Basic computer proficiency (MS Excel, CRM software, etc.).

6. 12th pass or graduate in any stream.

7. Prior experience in the education or e-learning sector is a plus.

Key Skills:

1. Lead Generation

2. Telesales

3. Communication & Listening Skills

4. Customer Relationship Management

5. Target-Driven Approach

6. Time Management

Location: Bavdhan, Pune (Maharashtra)

Office Timing: 9:30 am to 6:30 pm

Weekly off: Sunday

Interview Day: Monday to Saturday

Interview Time: 11:00 AM to 4:00 PM

Venue: Address:- Profcyma Career Soluatuion LLP

2nd Floor, Office No.-3, M No.-734, Oppo High Class Society,

Near Suryadutta College, Patil Nagar, Bavdha BK, Pune-411021.

Thanks & Regards,

Deepti Deshmukh

7756042383

hr@profcyma.com

Profcyma Career Solution LLP

www.profcyma.com

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Supplemental Pay:

• Performance bonus

Work Location: In person