0.0 - 2.0 years

1 - 3 Lacs

Kolkata

Work from Office

Responsibilities: Manage outbound sales team Lead telemarketing strategies Drive lead generation through telemarketing Oversee telesales operations Ensure customer satisfaction via voice processing

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Customer Support Executive Emta

0.0 - 2.0 years

3 - 4 Lacs

Pune, Gurugram

Work from Office

Process- Blinkit (WFO) Blended (Chat + Voice) Qualification- UG/Grad can apply | 15 Days Training CTC- 30K PM (Freshers), 34K PM (Experienced) Working - 6 days | Day shift (Girls), Rotational (Boys) Coms.- Strong English Comms| Versant 5 required

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Customer Support Executive Cubicle Consultancy

0.0 - 1.0 years

0 - 3 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Handle incoming calls, messages & emails from customers Resolve customer issues promptly and professionally Maintain accurate records of customer interactions Provide product/service information and updates Escalate unresolved issues when necessary Required Candidate profile Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Basic computer and typing skills Prior customer service or call center experience is an advantage

Posted 11 hours ago

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Outbound Executive Cubicle Consultancy

0.0 - 1.0 years

0 - 2 Lacs

Mumbai, Thane, Navi Mumbai

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Respond to customer inquiries via phone, email, or chat Resolve complaints and provide appropriate solutions Maintain records of customer interactions Collaborate with internal teams to ensure smooth service Bulk hiring

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Bpo TelecallerJobOpening Telugu/Malayalam/Kannada Chennai & Coimbatore Best Management Service

1.0 - 6.0 years

1 - 4 Lacs

Chennai, Coimbatore

Work from Office

Qua: Any Degree Sal: 15 k to 35 k Exp: 6 month to 8 years Languages: Telugu / Malayalam / Kannada Benefits: PF and ESI Benfits Fixed Sunday Holiday Great Incentive up to 20 K Fun Friday Games HR - Pooja .S Contact Number : 9363891410 Required Candidate profile Languages: Telugu / Malayalam / Kannada any one language Fluent Experience : Any Telecaller Experience Must (Kannada only Fresher Recruitment Available ) Category : Male & Female Perks and benefits Best In The Industry

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Customer Success Associate Emta

0.0 - 1.0 years

3 - 4 Lacs

Pune, Gurugram, Jaipur

Work from Office

Process- PhonePe(WFO) Education- Grad with fluent English/Hindi, no MTI, Versant 6 Can Apply - Freshers/Exp (Insurance/Sales preferred) CTC: 25–35K PM Working -Rotational shifts, 5 & 6 days Interview Walk-in Pune /Virtual Gurugram & Jaipur

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Customer Care Executive Cubicle Consultancy

0.0 - 1.0 years

0 - 2 Lacs

Kolkata, Mumbai, Navi Mumbai

Work from Office

Handle incoming calls, messages, and emails from customers Resolve customer issues promptly and professionally Maintain accurate records of customer interactions Provide product/service information & updates Escalate unresolved issues when necessary Required Candidate profile Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Basic computer and typing skills Prior customer service or call center experience is an advantage

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Customer Service Executive Cubicle Consultancy

0.0 - 1.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Solving queries Excellent communication skills Insurance policy & medical billing process HSC fresher can apply Rotational shift Customer care Required Candidate profile Customer care Excellent communication skills

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Customer Care Executive Cubicle Consultancy

0.0 - 1.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Handle inbound and outbound calls in a voice process, addressing customer queries, concerns, and requests professionally and efficiently. Respond to customer inquiries and provide appropriate solutions or assistance to resolve their issues. Required Candidate profile Maintain a polite and soft-spoken demeanor while interacting with customers. Proficiency in outbound calling to engage with customers proactively.

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Customer Care Executive Cubicle Consultancy

0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Hybrid

Excellent communication skills Must have own laptop Blended Process Customer Care Handling customer queries HSC Fresher Follow communication procedures, guidelines and policies Required Candidate profile Excellent Comms Customer Care Voice Process Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Perks and benefits Attractive Incentives+Overtimes

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Customer Care Executive Cubicle Consultancy

0.0 - 1.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Excellent communication skills HSC pass Voice Process Interpersonal skills reqd Rotational shifts Handling customer queries Outbound calls International BPO Immediate joiner Required Candidate profile Voice process Perks and benefits Salary+Attractive Incentives

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Customer Care Executive Cubicle Consultancy

0.0 - 1.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

International Voice Process Hospitality Telecalling Voice Support Excellent communication skills Work From Office HSC passed Perks and benefits Salary+Attractive Incentives

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Hiring- Freshers/ Experience- Tele Sales/ CCE - PUNE R Cube Consultants Noida

0.0 - 5.0 years

1 - 2 Lacs

Pune

Work from Office

CCE / Tele Sales process 12th Pass/ GRADUATE - FRESHER * Language :- English & Hindi WITH EXPERIENCE- GOOD ENGLISH AND HINDI => Salary :- 21 K CTC PLUS INCENTIVES LOCATION - SWAR GATE LOCATION - SHIVAJI NAGAR Required Candidate profile #Ability to handle customer queries. #Good convincing skills. Call / WhatsApp- * Uma- 8287585554 * Mahi - 6307523164 * Sonal- 7037224020 * Cheshtha- 9315107361

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Customer Service Executive Cubicle Consultancy

0.0 - 1.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Provide exceptional customer service to clients in a US-based finance-related process.Utilize excellent communication and negotiation skills to address customer inquiries, concerns, and requests effectively. Handling customer quesries Required Candidate profile Proven experience in a customer service role, particularly in a finance-related process, is advantageous but not mandatory. Strong negotiation and convincing skills to handle customer queries

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Customer Service Representative Cubicle Consultancy

0.0 - 1.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Provide exceptional customer service to international clients via voice calls Handle customer inquiries and concerns with professionalism and empathy Excellent communication skills Voice Process Required Candidate profile Prior experience in customer service or a similar role is preferred. Strong communication skills, both verbal and written, with proficiency in English. Comfortable speaking on calls and engaging.

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Customer Support Executive Cubicle Consultancy

0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging & resolving complaints Knowing our products inside & out so that you can answer questions Processing orders, forms, applications, requests Required Candidate profile Excellent communication skills Voice Process Work From Office Perks and benefits Salary+Unlimited Incentives

Posted 13 hours ago

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Customer Support Executive Cubicle Consultancy

1.0 - 2.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Voice Process Should be flexible Immediate joiner Customer care Customer support HSC passed Work From Office Drop during night shift Required Candidate profile Excellent communication skills Voice Process Perks and benefits Salary+ Attractive Incentives

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Walkin Interviews - GOOD Salary - CCE/ TeleSales- BPO- Vadodara R Cube Consultants Noida

0.0 - 5.0 years

1 - 2 Lacs

Vadodara

Work from Office

FRESHER WITH EXCELLENT ENGLISH CAN ALSO APPLY * English & Hindi, or HINDI & GUJARATI Salary :- 16 K CTC + Day & Night Shift Available ( Night Shifts Allowance + Incentives ) TELESALES- SALARY UPTO 20 K + INCENTIVES (1 Year Exp req in telesales) Required Candidate profile Skills #Ability to handle customer queries. #Good convincing skills. #Good selling skills. Call / WhatsApp * Uma- 8287585554 * Sonal- 7037224020 * Cheshtha- 9315107361

Posted 13 hours ago

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Outbound Executive Cubicle Consultancy

0.0 - 1.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Provide support to customers regarding products/services, account inquiries,& general queriesAbility to handle customer queries and resolve issues effectively.Strong communication skills, both verbal and written, with a customer-centric Bulk Hiring Required Candidate profile Flexibility to work from the office and adapt to changing work schedules. Experience in outbound calling activities, including follow-ups and promotional calls.

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Telesales Appointment Setter (UK Telecoms Industry) Telcoserve Networks

3.0 - 8.0 years

6 - 10 Lacs

Kolkata

Work from Office

The Telesales Appointment Setter will be responsible for contacting UK-based business clients to research their telephony needs and secure appointments for our Head of Sales to discuss tailored telecom solutions. This role involves cold calling, building rapport, and effectively communicating the value of our services, including phone systems, SIP trunks, VoIP, and mobile boosters, to encourage businesses to switch to our services. **Key Responsibilities**: - **Lead Generation & Research**: Identify and research potential business clients in the UK to understand their telephony requirements and challenges. - **Cold Calling**: Make outbound calls to UK business clients to introduce our telecom services and gauge interest in switching providers. - **Appointment Setting**: Schedule high-quality appointments for the Head of Sales to meet with prospective clients and discuss tailored solutions. - **Client Communication**: Build rapport with clients, effectively communicate the benefits of our phone systems, SIP trunks, VoIP, and mobile boosters, and address initial queries. - **CRM Management**: Log all interactions, update client information, and track progress in the companys CRM system. - **Collaboration**: Work closely with the sales team to ensure a smooth handover of appointments and provide insights on client needs. - **Target Achievement**: Meet or exceed daily/weekly/monthly targets for calls made and appointments set. - **Market Awareness**: Stay informed about trends and competitors in the UK telecoms industry to tailor pitches effectively. **Candidate Requirements**: - **Experience**: - Proven experience in telesales, telemarketing, or appointment setting, preferably in the telecoms or B2B sales industry. - Familiarity with cold calling and lead generation techniques. - **Skills**: - Excellent verbal communication and active listening skills with a professional telephone manner. - Strong persuasive skills to engage clients and articulate the value of telecom solutions. - Ability to handle objections and maintain a positive attitude under pressure. - Basic understanding of telecom products (e.g., phone systems, SIP trunks, VoIP, mobile boosters) or willingness to learn quickly. - Proficiency in using CRM software and basic computer skills (e.g., Microsoft Office, email). - **Qualifications**: - No specific educational qualifications required; however, a background in sales, marketing, or customer service is a plus. - **Personal Attributes**: - Self-motivated, target-driven, and resilient with a proactive approach to work. - Confident and professional when dealing with UK business clients. - Strong organizational skills and attention to detail. - Ability to work independently and as part of a team. - **Availability**: - Flexible to work UK business hours to align with client availability. **Desirable**: - Knowledge of the UK telecoms industry and its products/services. - Experience working with business clients in a B2B sales environment. - Familiarity with CRM platforms like Salesforce, HubSpot, or similar. **What We Offer**: - Competitive salary with performance-based incentives - Comprehensive training on our telecom products and sales processes. - Opportunity to work in a fast-growing industry with career progression potential. - Supportive team environment with regular feedback and coaching.

Posted 13 hours ago

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Executive HR | HR Generalist ASA Hr Management

0.0 - 5.0 years

1 - 5 Lacs

Navi Mumbai, Pune, Mumbai (All Areas)

Work from Office

Statutory Compliance - EPF, ESI, Bonus, Gratuity Attendance, Leave Policy, Payroll Process, Salary Design Recruitment, Joining & Exit Formalities, Induction T&D, PMS, Employee Engagement POSH, HR Policy Required Candidate profile BBA / PGDM / MBA HR

Posted 14 hours ago

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Executive HR | HR Generalist ASA Hr Management

0.0 - 5.0 years

1 - 5 Lacs

Bhubaneswar, Kolkata, Jaipur

Work from Office

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Telecalling Executive Srs Fintech Labs

0.0 - 1.0 years

0 Lacs

Hyderabad

Work from Office

Roles and Responsibilities Make outbound calls to potential customers to generate leads and convert them into paying clients. Identify customer needs and provide solutions through effective communication. Meet daily/weekly targets set by the management team. Maintain accurate records of all interactions with customers using CRM software. Collaborate with other teams to achieve sales goals.

Posted 14 hours ago

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Customer Service Inbound Jobs In Gurgaon Smart Vision Consultancy Services

0.0 - 3.0 years

0 - 3 Lacs

Gurugram

Work from Office

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact Nidhi-9311340225

Posted 15 hours ago

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Tele Marketing Executive Culturecord Business Management Solutions

1.0 - 2.0 years

2 - 2 Lacs

Thane

Work from Office

Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills

Posted 15 hours ago

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

Mumbai
Delhi
Bengaluru
Pune
Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

What motivates you to work in a telecalling role? (basic)
How do you handle rejection during a call? (medium)
Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
How do you prioritize your calls when dealing with multiple customers at once? (medium)
Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
What strategies do you use to keep customers engaged during a long call? (basic)
How do you ensure that you meet your daily call targets? (medium)
What do you think are the key qualities of a successful telecaller? (basic)
How do you handle sensitive information shared by customers during a call? (medium)
Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
How do you stay motivated during repetitive calling tasks? (basic)
Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
What do you think are the most common challenges faced by telecallers in the industry? (basic)
How do you adapt your communication style when speaking to different types of customers? (medium)
Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
What strategies do you use to build rapport with customers over the phone? (basic)
How do you ensure that you are following all compliance guidelines while making calls? (medium)
Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
How do you handle objections raised by customers during a call? (medium)
What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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