Telecaller

Responsibilities and Expectations Officer - Batch Fundraiser – Roles & Responsibilities Call alumni who have pledged but not yet donated, explain giving options, and encourage completion of donations. Share donation links, reminders, and impact information via email/WhatsApp post-call. Maintain accurate records of conversations, responses, and follow-up needs. Assist in maintaining and updating batch-wise donor tracking sheets. Coordinate with batch coordinators when required for alumni responses and follow-ups. Support the Fundraising Team in creating summaries and dashboards on batch progress and alumni engagement. Conduct initial outreach to corporate CSR teams, HR heads, and decision-makers to gauge interest in partnering with IIT Kanpur. Collect and record relevant contact details, CSR focus areas, and partnership history. Identify warm leads and share with the Corporate Partnerships team for further engagement. Maintain structured trackers for alumni and corporate calls, including call outcomes and next steps. Support basic reporting for calling campaigns (daily/weekly summaries). Coordinate with the Data and Fundraising teams to keep donor and lead databases updated. . Assist in batch fundraising activities by making follow-up calls and tracking alumni engagement. Contribute insights to improve communication scripts and donor messaging. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Work Location: In person