Telecaller

Company Description

Grandview Consulting is a leading provider of expert guidance and comprehensive solutions in real estate consultancy, financial consultancy, and portfolio management. We empower clients to make informed decisions and achieve financial goals with our commitment to excellence and deep market understanding. Our services range from market analysis and property valuation in real estate to holistic financial planning and disciplined portfolio management strategies. Our team of experienced consultants is dedicated to helping clients maximize returns and mitigate risks in a dynamic market.

Role Description

This is a full time role for a Tele-caller, located on-site in Gurugram. The Tele-caller will be responsible for contacting potential or existing clients to inform them about our services. Day-to-day tasks include answering queries, addressing client concerns, and maintaining detailed records of conversations. The role also involves following communication scripts, upselling services when appropriate, and scheduling appointments for further consultations.

Qualifications

• Excellent communication and interpersonal skills
• Ability to handle rejection and maintain a positive attitude
• Effective time management and organizational skills
• Strong problem-solving abilities
• Enthusiastic and motivated demeanor
• Previous experience in tele-calling or customer service is a plus
• High school diploma or equivalent; pursuing a degree in relevant field is a plus