Telecaller cum Office Assistant

Job Description

About the Company: Sri Ram Electro Motors is a leading name in the electric mobility sector, committed to providing reliable and sustainable electric vehicles. We focus on excellent customer service, innovative sales strategies, and ensuring customer satisfaction across all touchpoints. Key Responsibilities:Telecalling Duties: Call prospective customers to explain our electric scooters and showroom offers. Follow up with leads generated through marketing campaigns and walk-ins. Maintain a database of customer interactions and update lead status regularly. Fix appointments for test rides or showroom visits. Handle basic product inquiries and provide first-level customer support. Office Assistant Duties: Manage day-to-day office activities and documentation. Maintain records of customer invoices, purchase orders, and service records. Assist in coordinating service schedules and follow-up with technicians. Handle front desk activities – welcoming walk-in customers and guiding them appropriately. Support sales and service teams with back-office tasks. Qualifications & Skills: Education: Graduation preferred. Experience: 0–2 years (Freshers can apply). Skills Required: Good communication in Tamil and basic English. Basic computer knowledge (MS Office, WhatsApp, Email). Telephone etiquette and a customer-first attitude. Multitasking ability and willingness to learn. What We Offer: Friendly and supportive work environment. On-the-job training. Career growth opportunities within the company. Performance-based incentives. Working Hours: 9:30 AM – 6:30 PM (Mon to Sat) Call 9442619494 for appointment Job Types: Full-time, Permanent Pay: ₹9,500.00 - ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: Tamil (Preferred) Location: Salem, Tamil Nadu (Preferred) Work Location: In person