Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities 1. Outbound Calling: o Contact prospective customers to explain car models, features, and offers. o Follow up on leads from marketing campaigns or website inquiries. o Schedule test drives and appointments for sales consultants. 2. Inbound Handling: o Answer customer queries related to pricing, financing, availability, etc. o Redirect calls to the relevant department (sales, service, finance). 3. Customer Relationship Management: o Update and maintain customer database (CRM software). o Conduct satisfaction calls post-purchase or post-service. o Notify customers about service reminders, insurance renewals, etc. 4. Lead Conversion: o Persuade potential customers to visit the showroom. o Share promotional offers or exchange deals to encourage buying. 5. Reporting G Coordination: o Provide daily/weekly reports of calls made and results achieved. o Coordinate with sales, service, and marketing teams. General Shift - 9 AM to 6 PM
Adler Talent Solutions
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