72 Technology Operations Jobs

About this role: Wells Fargo is seeking a Senior Technology Operations Analyst In this role, you will: Lead or participate in initiatives and projects within technology operations Contribute to planning related to technology operations projects or deliverables Analyze moderately complex technology operations issues which require in depth review Review and approve release change documents Execute and oversee production deployments, including but not limited stop and start job, updating processing tables, and write script Plan and design, document and enforce escalation policies and procedures Provide activity, progress and status reports to management and keeps management posted of any critical issues Provide accurate problem identification, ticket documentation, customer and vendor dialogue Troubleshoot and triage job failures and work closely with AD Production support and vendors to drive towards root cause identification and resolution Act as a subject matter professional on research issues escalated from Operations internal alerts, Help Desks, Support Groups and other departments Improve deployment processes and tools, architecture, design and day-to-day technical support, scheduling and governance models Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement Contribute to the resolution of complex issues Partner with others to meet technology operations deliverables while leveraging solid understanding of policies and procedures Collaborate with management and teams to handle questions or problems Act as a mentor for individuals Required Qualifications: 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experienced in supporting Apple Operating Systems and Servers. (Apple ACSP or ACTC Certification would be advantageous) Knowledge of Apple hardware Microsoft Experience (preferably but not essential MSCE) incl. AD, Exchange, Office 365, Intune MDM Experience of Network/Firewalls/Printers setup and maintenance Experience with Mobile Phone/Ipad setup Ability to Manage SLAs and Priorities Good Customer Service skills Able to communicate clearly and precisely Excellent background in Technical Support Managed services environment an advantage Knowledge of ITIL an advantage & certification is a plus Knowledge on VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills

: Job Title Technology Operations Specialist SRE Corporate TitleVice President LocationPune, India Role Description As an SRE at Deutsche Bank, you will play a pivotal role in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with feature and cross-functional teams to design, build, and maintain robust and efficient systems, applying cutting-edge technologies and best practices. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities & Your skills and experience Proven experience leading and scaling Production/SRE teams in a high-growth environment. Engage in and improve the whole lifecycle of services - from inception and design, deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and the overall system health. Scale systems sustainably through mechanisms like automation. Evolve systems by pushing for changes that improve reliability and velocity. Support to develop policies, standards, and guidelines for site reliability. Collaboratively work with Product Owners and Engineers to run reliable services. Configure and maintains application & monitoringand Identify business objects for monitoring. Track system performance, capacity, and use your experience to create effective strategies for maintaining and improving system performance and availability. Identify issues and optimization potential and introduce related user stories. Support with automation know how to reduce the risk of bad changes. Identify, design, develop, deploy tools and processes to monitor, maintain, and report site performance and availability. Education Bachelors degree from an accredited University with a concentration in IT or Computer How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Your Role As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities: Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience: Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills Your Role As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities: Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience: Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills

Your Role As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities: Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience: Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills Your Role As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities: Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience: Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills

EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity.

Delivery Head/Function Head typically manages multiple teams led by Senior Managers and Managers Ownership of short to mid-term (1-3 years) strategy execution and operational direction in alignment with parent/independent organization objectives. Decisions have a serious impact on the overall success or failure on area of accountability. Interacts with executive leadership and others concerning matters of significance to the organization. Roles & Responsibilities Support in deal responses, boostrap complex projects and work on advanced tech such as 5GA/6G in Communications, Support PoCs and Asset dev. Education and Experience Required BE/B.Tech/ME/M.Tech

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE B Tech M Tech Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities:- Provide ongoing support to clients, acting as the interface between the client and the system or application.- Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge.- Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications.- Stay updated with the latest advancements in Wireless Technologies Operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in Wireless Technologies Operations.- Good To Have Skills: Knowledge of Cloud Technologies and Application Support.- Strong understanding of system and application support, including deep product knowledge.- Experience in collaborating with cross-functional teams to ensure the smooth functioning of systems and applications.- Solid grasp of the latest advancements in Wireless Technologies Operations, including innovative approaches for sustained competitive advantage. Additional Information:- The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Pune office. Qualification BE B Tech M Tech

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SailPoint IdentityIQ Good to have skills : JavaMinimum 7.5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve using your expertise in SailPoint IdentityIQ and Java to accurately define and resolve client issues. Roles & Responsibilities:- As a SailPoint Developer on the Technical Devops Team your responsibilities include:- Coding and developing by applying and design/code best practices - Completing specific technical Production Service Acceptance (PSA) deliverables - Creating and completing work tasks in Azure DevOps (ADO)- Participating in scrum refinement meetings by asking clarifying questions in order to provide accurate estimates - Actively participating in all Scrum ceremonies - Raising risks and issues and identifying mitigation plans- Awareness of various security products, IDAM products, execution methodologies and processes - Must possess the technical/functional skills necessary to understand and manage consulting as well as system integration project engagements Professional & Technical Skills: - SailPoint Identity and Access Management (IIQ)- JAVA, J2EE development with SailPoint- XML Beanshell-SAML-LDAP concepts- Quick Learner- Must To Have Skills: Expertise in SailPoint IdentityIQ.- Good To Have Skills: Proficiency in Java.- Strong understanding of software/application/cloud tech support.- Experience in accurately defining and resolving client issues.- Exceptional communication skills for effective collaboration with cross-functional teams.- Ability to stay updated with the latest advancements in SailPoint IdentityIQ and Java. Additional Information:- The candidate should have a minimum of 7.5 years of experience in SailPoint IdentityIQ.- The ideal candidate will possess a strong educational background in information technology operations, computer science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Graduate

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities:- Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.- Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.- Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.- Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: - Must To Have Skills: Service Desk Voice Support, Service Desk Management- Strong understanding of IT operations and support processes.- Experience with incident management and problem management processes.- Excellent communication and interpersonal skills.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field.- This position is based at our Bengaluru office. Qualification Graduate

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.- Maintain exceptional communication skills to keep our world-class systems running.- Collaborate with cross-functional teams to ensure timely resolution of client issues.- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills: Service Desk Voice Support.- Strong understanding of IT operations and support.- Experience with incident management and problem management.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field.- This position is based at our Bengaluru office. Qualification Bachelor Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Graduate or Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities:- Provide service desk voice support, interfacing with clients to accurately define and resolve issues.- Manage service desk operations, ensuring world-class system performance.- Utilize deep product knowledge to interpret and design resolutions for client issues.- Collaborate with cross-functional teams to ensure quality and exceptional communication.- Stay updated with the latest advancements in service desk management and cloud technology. Professional & Technical Skills: - Must To Have Skills: Service Desk Voice Support, Service Desk Management- Good To Have Skills: Cloud Technology- Strong understanding of service desk operations and client issue resolution.- Experience with cross-functional collaboration and exceptional communication.- Solid grasp of cloud technology advancements and their impact on service desk management. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful service desk solutions.- This position is based at our Gurugram office. Qualification Graduate or Bachelor Degree

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures, Cloud Network OperationsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As part of Network Operations, you will be responsible for managing a Hybrid Enterprise network Infrastructure in line with business needs. Your typical day will involve working with Enterprise Network Operations and collaborating with clients on incident management, service fulfillment teams and delivering business value to the project. You will also be expected to contribute towards process optimization, service improvements, and performance related measurements/reporting. Roles & Responsibilities:1 - Provide operational support for a hybrid WAN/LAN/Cloud (IaaS) environment operating 7 x 24 x 3652 - Monitor and Troubleshoot WAN problems in a global network architecture extending across multiple geographies3 - Troubleshooting and resolve issues on wired and wireless LAN networks4 - Coordinate with Hardware vendors for operational issues5 - Support key network services like DNS, DHCP and AAA6 - Contribute towards Service Improvements/client value adds with an agile mindset. Professional & Technical Skills: 1 - Expert hands-on knowledge in enterprise level networking and excellent troubleshooting skills2 - Excellent knowledge of BGP, OSPF and IP protocols in an MPLS and BGP Environment3 - Comprehensive understanding of Layer 2 and 3 protocols4 - Comprehensive understanding of L3 VPNs S2S/C2S from both routers and security platforms like Palo Alto, Juniper SRX, Fortinet5 - Network Automation skill using Python, Ansible or any other Scripting Language6 - AWS, Azure or Google Cloud knowledge preferable Additional Information:1 - Customer service skills and client focus2 - Strong communication and interpersonal skills including an ability to convey technical information using non-technical language3. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field, along with a proven track record of delivering impactful solutions.4- Strong verbal and written communication skills Educational Qualification:1 - BE, BTech, MCA equivalent or above2 - Relevant network/cloud Certification preferable DevOps Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.- Maintain exceptional communication skills to keep our world-class systems running.- Collaborate with cross-functional teams to ensure timely resolution of client issues.- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills: Service Desk Voice Support.- Strong understanding of client issue resolution based on deep product knowledge.- Exceptional communication skills.- Experience collaborating with cross-functional teams.- Knowledge of the latest advancements in service desk management and voice support. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Gurugram office. Qualification Bachelor Degree

Selling on Amazon is one of Amazon s fastest growing businesses. Since third-party sellers joined Amazon in 1999, they ve grown to account for 58% of Amazon sales and are growing at 52% a year (compared to 25% for first-party sales by Amazon). Selling Partner Financial Technology team s vision is to enable every Selling Partner to thrive and grow into a global selling success through providing a financial experience with unparalleled trust which delights all Selling Partners regardless of how they interact with Amazon. We achieve this by providing foundational capabilities for financial event on boarding, balance tracking, payouts, collections, and internal financial reporting. We currently support Payouts to 2.7MM+ active Sellers across 65+ Amazon internal businesses. The role will be responsible for leading three software development teams with distinct charters. We re looking for a senior technical leader who s motivated by software development. Amazon teams run like businesses giving you the control to run things the way you see fit, allowing you as a manager to be responsible for your team top to bottom. A senior technical leader for this role is known for hiring, developing, and retaining the best talent creating durable organizations that celebrate diverse points of view and experiences. You need to operate at both strategic and tactical levels create and drive a vision across multiple software development teams, lead managers, while still being able to dive deep enough to help a software engineer reason through the cause of a memory leak. You need to be an innovator, an influencer, and a problem solver demonstrating solid technical judgment, effectively able to communicate, and leading a fast-paced organization to deliver results with a focused yet pragmatic approach to your business. As part of the leadership team, you will lead the development teams building key Payouts and Collections strategies used by Amazon worldwide and will regularly interact with executive leadership. You will work with the business teams to define roadmaps, drive execution of technology projects, drive operational excellence initiatives, and manage technology operations. 1. Drive strategic planning and project execution, recruit, hire, and develop the industry s top engineering talent. 2. Build your teams to independently innovate and deliver results, while verifying completion/quality. 3. Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible. 4. Balance technical leadership, investment and strong business judgement to make the right decisions about technology choices. 5. Lead or contribute to multiple simultaneous product development efforts and initiatives. 6. Communicate effectively with senior stakeholders. 10+ years of engineering experience 5+ years of engineering team management experience 10+ years of planning, designing, developing and delivering consumer software experience Experience partnering with product or program management teams Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Bachelors degree in computer science, computer engineering, or related technical field Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations 7+ years of software development experience Experience designing and developing large scale, high-traffic applications Experience with Amazon Web Services (AWS) or equivalent

Job Title: Content Studio Specialist Job Description Concentrix Catalyst is looking for multiple Copywriters to join our fast-growing content delivery teams. We believe that quality is essential in transforming design and operations, connecting desired business outcomes to meaningful user experiences. We speak as strategic leaders bridging technology, operations, and quality assurance to ensure a human-centered approach for our clients and their customers. Our focus is on optimizing production processes and enhancing content quality. Working under the direction of the Team Content Operations Manager, you will be part of a team that executes best-in-class quality audits and content updates on extensive libraries of content. You will assess where and how content can be refined and improved for optimal usability. Additionally, you will be responsible for editing existing content and providing actionable insights to enhance quality according to best practices. Our Content Specialists are both meticulous and detail-oriented, eager to find and share opportunities for improvement. You are both a do-er and an innovator, unafraid to make independent decisions and recommendations. Successful candidates possess strong reading comprehension and writing skills and are responsible for evaluating large multi-page articles for quality and effectiveness. Don t worry, we ll provide coaching initially, but we expect you to lead the decision-making process shortly thereafter. Strong English competency Collaborate with the Team Content Operations Manager to conduct quality audits on extensive content libraries Evaluate and edit existing content for clarity, accuracy, and usability based on best practices Identify opportunities for content refinement and improvement to enhance overall quality and user experience. Provide actionable insights and recommendations to optimize production processes and content effectiveness. A ttention to detail in reviewing large multi-page documents, ensuring quality standards are met. Contribute to the development of quality assurance protocols to streamline content updates and revisions Engage in independent decision-making regarding content enhancements while working within team guidelines Participate in coaching sessions and training to continuously improve quality assessment skills Stay current with industry trends and best practices in content creation and quality assurance Foster a collaborative environment by sharing knowledge and strategies for content improvement with team members Experience with the Microsoft Suite and Google Online tools Location: IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors Language Requirements: Time Type: Full time

About the Role: Grade Level (for internal use): 09 S&P Global - Mobility The Role: TechOps Support Engineer The Team Automotive Insights leverages technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chainfrom product planning to marketing, sales, and the aftermarket. Technology Operations works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. The Impact We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Mobility division. Whats in it for you Candidates will work closely with Automotive teams as well as corporate IT teams in a global nature. Key area of focus include exposure to Operating Systems, Web Hosting, Networking, AWS Tools and Operations Support Responsibilities Administer AWS VPC/Applications and Security. Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions. Build and deploy automation processes for Infrastructure as Service. Build and deploy automation processes for installation and patching of third-party software. Plan, build, document, and initiate disaster recovery processes. Interface with Cloud Engineering team for IT design support. Interface with IT Security team and implement security policy. Interface with Operations team to assist with troubleshooting Production Incidents and Requests. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support. What Were Looking For Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelors degree in computer science, related field, or equivalent experience. Knowledge of Incident management, Problem Management and Change Management. Tech Background with AWS servicesVPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center. Hands-on activities with scripting such as Python, Terraform and Bash. In the instance there isnt an existing team, speak about the business instead. About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the worlds leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, youll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand todays market, reach more customers, and shape the future of automotive mobility. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree or Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities:- Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.- Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.- Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.- Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: - Must To Have Skills: Service Desk Voice Support, Service Desk Management- Strong understanding of IT operations and support processes.- Experience with incident management and problem management processes.- Excellent communication and interpersonal skills.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field.- This position is based at our Bengaluru office. Qualification Bachelor Degree or Graduation

Job Title- Group Manager - Strategy Planning Position type- Full Time Work Location- Bangalore Working style- Hybrid Cab Facility- Yes Shift Time - 12:30pm- 9:30pm IST People Manager role: No Required education and certifications critical for the role - Bachelors or Masters degree in Computer Science, Engineering, or a related field Required years of experience - 9-14 years experience in relevant field AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed Responsibilities: Drive complex business / operational problems solving through relevant analytical approaches and customized solutions Collaborate closely with all stakeholders to identify transformation opportunities in technology, operations, and corporate functions Drive development of strategic transformation plans, aligning technology, operations, and functional advancements with long-term business / functional goals Collaborate with global teams effectively in problem solving, solutioning and recommendation development Communicate effectively with leadership, conveying complex information and progress reports in a clear and concise manner Oversee the execution of strategic / transformation initiatives across Technology, Operations, and Functions, fostering cross-functional collaboration and ensuring seamless project management Champion a culture of continuous improvement and innovation across the organization Provide guidance and oversight to team members involved in transformational projects, ensuring initiatives are delivered with measurable impact Work collaboratively to navigate organizational shifts and secure leadership and stakeholder buy-in at all levels Establish and monitor key performance indicators (KPIs) to measure progress towards strategic goals and recommend adjustments as needed Qualifications: Masters degree in Business Administration, or a related field (strongly preferred) Proven experience (10+ years) in a strategic leadership role overseeing transformation initiatives within a large corporate environment or a management consulting firm Proven ability to develop and execute a comprehensive transformation vision that integrates technology, operations, and functional advancements Prior experience with leading management consulting firms will be a plus Ability to roll up the sleeves and do the work as needed Strong analytical and problem-solving skills, with the ability to translate complex data into actionable business insights Quantitative qualitative analysis in solving complex organization problems (e g , operating model design) Excellent communication, interpersonal, and leadership skills, with the ability to influence and motivate senior leaders and cross-functional teams HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce At Aon, we believe a diverse workforce is an innovative workforce Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential As a result, Aon colleagues are more connected, more relevant and more valued COMMITMENT TO SUSTAINABILITY Aon is dedicated to integrating sustainability into our core business practices We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities #LI-SN1 2558654

Responsibilities Technology Operations Center - Lead Analyst (Managed File Transfer) Indicative years of total experience: 5 - 7 years Role Description: The Lead Analyst is responsible for GoAnywhere (Managed File Transfer), Harmony Cleo, IBM File Gateway He is expected to understand the user requirements for creating builds, troubleshoot and resolve during build process and providing end to end support for all File Transfer related incidents for Enterprise Business Units This will be Individual contributor role Reporting relationship: This role will report to Delivery Manager Key Responsibilities: Extensive knowledge of GoAnywhere, File Gateway - 6 1 or Cleo 5 7 Tool or above, troubleshooting, build, upgrades Implementation, Configuration, Maintenance and Management Excellent knowledge of File Transfer, Encryption / Decryption Protocols, and key management Ability to apply knowledge of tools to create solutions which are maintainable, follows enterprise patterns, and address new requirements Must have excellent organizational and written / verbal communication skills He should be willing to work on weekends and flexible shifts Should be willing to work in US hours Qualifications Education: Graduate - bachelor s degree (Engineering or Computer Application) Preferred certifications: ITIL Foundation V4 Additional Information Skills & Experience: Contributes to the overall design, installation, maintenance, configuration, and integrity of systems File Transfer applications, tools and related software Drives opportunities proactively for improvement both in the tools managed and the systems being monitored Pushing technologies where appropriate to cloud solutions & look for implementation opportunities Competencies: Make sound business decision Embrace Change Build strong Partnership Get results Act Strategically

When you join us as a Trade Operations Manager, you ll be responsible for strategically leading and optimising our global trade transaction processes, ensuring operational efficiency, regulatory compliance, and seamless coordination across multiple stakeholders in complex international trade environments. Youll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank s core strategy, handling transactions globally and minimising risk. You ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology Operations Team Our Transformation, Technology Operations (TO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure were agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. Were a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you re protecting the reputation and legacy of a 170 year organisation and building on it. We re driven by progress and continuously evolving to ensure we re agile and ready for tomorrow, today. Key Responsibilities You ll manage teams to execute in adherence to high accuracy and efficiency to ensure we always exceed client expectations. Coach and guide your team to identify opportunities for process optimisation and automation to enhance operational efficiency and reduce risk. Maintain process documentation, including workflow diagrams, department operating instructions and process manuals. Lead and manage projects to achieve the Bank s strategic goals. Skills and Experience Extensive prior experience in trade finance operations within a banking or financial institution. Relevant trade certification such as a Certificate for Documentary Credit Specialists. (CDCS), Certificate for Specialists in Demand Guarantees (CSDG), or Counter-Terrorist Financing (CTF). Anti-money laundering (AML) sanctions training, with yearly certification. You ll have an in depth understanding of the trade business, their products and clients. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31456

We re looking for a talented Trade Operations Analyst, who will be responsible for coordinating and monitoring complex international trade transactions. The role will ensure seamless communication between multiple stakeholders, managing operational workflows and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You ll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank s core strategy, handling transactions globally and minimising risk. You ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology Operations Team Our Transformation, Technology Operations (TO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure were agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. Were a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you re protecting the reputation and legacy of a 170 year organisation and building on it. We re driven by progress and continuously evolving to ensure we re agile and ready for tomorrow, today. Key Responsibilities Ensure that all documents are accurately processed in compliance with statutory regulatory and internal operational instructions. Maintain process documentation, including workflow diagrams, department operating instructions and process manuals. Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions. Identify opportunities for process optimisation and automation to enhance operational efficiency and reduce risk. Skills and Experience Some experience in trade finance operations within a banking or financial institution. Excellent analytical, problem solving, and decision-making skills. Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and interpersonal skills to collaborate with stakeholders at all levels. Attention to detail and a high level of accuracy in executing trade finance operations. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31427

We re looking for a talented Trade Operations Analyst, who will be responsible for coordinating and monitoring complex international trade transactions. The role will ensure seamless communication between multiple stakeholders, managing operational workflows and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You ll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank s core strategy, handling transactions globally and minimising risk. You ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology Operations Team Our Transformation, Technology Operations (TO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure were agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. Were a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you re protecting the reputation and legacy of a 170 year organisation and building on it. We re driven by progress and continuously evolving to ensure we re agile and ready for tomorrow, today. Key Responsibilities Ensure that all documents are accurately processed in compliance with statutory regulatory and internal operational instructions. Maintain process documentation, including workflow diagrams, department operating instructions and process manuals. Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions. Identify opportunities for process optimisation and automation to enhance operational efficiency and reduce risk. Skills and Experience Some experience in trade finance operations within a banking or financial institution. Excellent analytical, problem solving, and decision-making skills. Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and interpersonal skills to collaborate with stakeholders at all levels. Attention to detail and a high level of accuracy in executing trade finance operations. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31425

Senior Cybersecurity Analyst with a minimum of 6+ years of experience in thefield of Operation technology, particularly focusing on Endpoint Detection andResponse (EDR) and Intrusion Detection System #40;IDS#41; monitoringtools. The ideal candidate will have demonstrated expertise in Carbon Black AppControl. Carbon Black, MS Defender for Endpoints (EDR/ATP),Data Network Security - IDS, Unix Administration, Windows, Carbon Black, MS Defender for Endpoints (EDR/ATP), Data Network Security - IDS, Unix Administration, Windows. Senior Cybersecurity Analyst with a minimum of 6+ years of experience in the field of Operation technology, particularly focusing on Endpoint Detection and Response (EDR) and Intrusion Detection System (IDS) monitoring tools. The ideal candidate will have demonstrated expertise in Carbon Black App Control.

We are seeking a highly experienced and technically sound Full Stack Developer at the Manager level to lead and oversee L1 and L2 application support and enhancement activities for our core systems. This role focuses on issue resolution, maintenance, minor enhancements, and ensuring the stability and performance of production applications. While hands-on development will be limited, a strong full stack background is essential to guide the team effectively and address complex issues when needed. Role Responsibilities Lead and manage L1 and L2 support teams to ensure timely and effective resolution of application issues and service requests. Perform root cause analysis for recurring issues and proactively work on permanent fixes and enhancements. Oversee minor enhancements, patches, and configuration changes in collaboration with business and tech stakeholders. Manage incident response, escalation handling, and communication with business teams. Ensure application performance, uptime, and SLA adherence through monitoring and continuous improvement. Review and enhance support documentation, knowledge base articles, and operational runbooks. Collaborate with QA, DevOps, Infrastructure, and Development teams for deployment and environment stability. Serve as a technical point of escalation and provide hands-on support when needed. Track support metrics, prepare periodic reports, and recommend process improvements. Role Requirements 10+ years of experience in software development and support in technologies like Java, Spring Boot framework, Cassandra DB or similar databases, Multithreading, serialization, Externalization, Collections, etc, including at least 3 years in leadership or managerial role. Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc Sound understanding of application architecture and system integrations. Proven experience in managing support operations (L1/L2), production support, or enhancement teams. Experience with incident management tools (eg, ServiceNow, JIRA), monitoring tools, and CI/CD pipelines. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management abilities. Exposure to ITIL or similar service management frameworks is a plus. Experience with unit testing and mocking frameworks Ability to evaluate business needs and achieve alignment among stakeholders. Excellent verbal and written communication skills for managing both direct and indirect talent effectively. Strong technical skills in architecture patterns, solutions design & development. Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D Hands-on experience in designing and building microservices based architecture and platform developed and deployed at scale Hands-on experience in building a microservices based architecture and platform developed and deployed at scale. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure Team player with strong analytical, verbal, and written communication skills Excellent decision-making, communication, and collaboration skills. Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. Tech Stack and Tools REST APIs and Microservices using Java, Spring boot, Cassandra DB Kafka event streaming Cloud Banking platform & Process Orchestrator like Mambu Card Issuing & processing platforms like Marqeta, Pismo etc React Native GitLab, JIRA, Cloudbees, OpenSearch, Swaggerhub, Snowflake, Talend, AWS Cloud, Spinnaker, CI/CD Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few( https: / / careers.westernunion.com / global-benefits / ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit

Job Title: IFO Job Code: 10194 Country: IN City: Mumbai Skill Category: IT\Technology Description: Role Overview: As a Sr. Project Manager you are responsible for driving the connected Stakeholder agenda, bringing the best capabilities for improving stakeholder experience and building and maintaining senior stakeholder relationships. We are looking for someone with strong work ethic to join a dynamic and fast growing division, and who will play a key role in delivering firm critical projects. Key responsibilities: n Create value for the organization by leading complex projects independently, driving regulatory and strategic change initiatives n Own the project design and delivery right from building the case to delivering the outcomes and enable achievement of strategic goals of the business n Developing and enhancing relationships with our key stakeholders, understand the business and navigate within the organization to drive programs effectively. n Bringing diverse and thoughtprovoking perspectives and point of view to explore solutions working for the stakeholders. n Explore trends and new, innovative ideas that will positively impact the division, in addition to the existing practices/processes followed within the division. n Contribute towards building the capability for the function to efficiently and effectively manage the project and coach/share colleagues who are managing projects. n Ensure standardization in the project/change management practices adopted and align them to the organization goals. n Host SteerCo and drive discussions/decisions working with the project leader/supervisor. n Work with other division like Front Office, Finance, Compliance, Risk, Technology, Operations to identify and maximize opportunities that help in delivery of projects and to improve product, service and program business processes. n Prepare project reports (weekly project update, monthly status update, highlighting risks, resource utilization, analyse trends, recommends adjustments that address or capitalize on these changes). Key competencies required: n Understand clients needs and issues and respond with highquality proposals. n Acquire capabilities to perform one s responsibilities and contribute to being a Trusted Partner. n Produce new ideas that might challenge the statusquo or oneself. n Seek advice from senior colleagues and utilize it for improved results. n Collaborate with members from relevant departments. n Contribute to the success of the organization both quantitatively and qualitatively, and act with awareness of the impact on others. n Serve as role model and provide guidance to junior employees. n Have a good understanding of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions accordingly.