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4 - 5 years
5 - 8 Lacs
Bengaluru
Work from Office
locationsIN - Bangaloreposted onPosted 30+ Days Ago job requisition idR138928 JD Summary: Technology Operations is responsible for day-to-day maintenance and management of Organizations IT infrastructure to ensure delivery of the agreed level of IT Services to the business. Job description: Key responsibilities: Provide support and consultancy on IFS10 with a focus on Asset Management processes and ensuring efficient ticket resolution. Work with cross-functional teams to integrate IFS with other systems, particularly in Asset Management-related areas. Conduct thorough Root Cause Analysis (RCA) for recurring issues and implement long-term solutions to prevent them. Manage system customizations and localizations for specific markets. Troubleshoot technical and functional issues to ensure smooth operation of Asset Management modules, applying strong problem-solving skills. Collaborate on system upgrades, patches, and enhancements to meet evolving business needs. Qualification and Skills: At least 3-5 years of experience working with IFS, with strong focus on AM processes. Strong understanding of IFS10 functionalities, including technical aspects. Experience with system integrations, customizations, and localizations for specific markets. Ability to analyse and resolve complex system issues effectively. Strong communication skills, with the ability to collaborate across teams and with non-technical stakeholders. Preferred Qualifications: Other IFS versions specially IFS8 and IFS7.5 is a plus. Experience with SQL or PL/SQL Knowledge of IFS reporting tools and data extraction Prior experience in IT consulting or support roles within IFS Environments. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Posted 1 month ago
7 - 10 years
15 - 20 Lacs
Mumbai
Work from Office
Financial Planning/Analysis The Financial Planning/Analysis job is responsible for designing analysis of the organizations financial results. Through financial modeling, this job provides insights into the companys financial status, including cash flow, accounts receivable, accounts payable, debt, equity, operating income, and working capital. Under limited supervision, this jobs analysis and modeling is used by senior management to inform business and financial decisions. This job also focuses on evaluating alternative financial plans as well as developing economic analysis and business reports. Key Responsibilities and Duties Evaluates financial models that analyze monthly financial results in order to identify drivers and explain key variances. Reviews forecasts and modeling and ensures that results are timely and accurate. Reviews re-forecasting activities and updating/evolving forecast models for accuracy and completeness. Participates in general ledger journal entry posting activities during the closing process to help ensure that financial statements are accurate. Designs ad hoc departmental reports that analyze departmental financial results versus budget/forecasts. Inspects financial reports and presentations for management that inform business and financial decisions. Provides feedback, guidance, and direction to accountants that will enable them to perform their job requirements as directed by the department. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work
Posted 1 month ago
- 2 years
1 - 5 Lacs
Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support, No Technology Specialty Minimum 0-2 year(s) of experience is required Educational Qualification : aBachelors degreebGood to have ITIL technical certification Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualification aBachelors degreebGood to have ITIL technical certification
Posted 1 month ago
- 2 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 0-2 year(s) of experience is required Educational Qualification : BEBTech in computer technology Should be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Ensure the smooth functioning of systems and applications, utilizing exceptional communication skills to keep world-class systems running. Collaborate with cross-functional teams to identify and resolve issues, utilizing your expertise in Microsoft Windows Desktop Management and Desktop Transformation. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Desktop Transformation. Strong understanding of system and application support, with the ability to accurately define and resolve client issues. Excellent communication skills, with the ability to effectively interface with clients and collaborate with cross-functional teams. Solid grasp of product knowledge, with the ability to interpret and design effective solutions. Experience with troubleshooting and problem-solving, with the ability to ensure the smooth functioning of systems and applications. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in information technology operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification BEBTech in computer technology Should be completed 15 years full time education
Posted 1 month ago
- 2 years
2 - 4 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Customer Service Operations Good to have skills : Desktop Transformation Minimum 0-2 year(s) of experience is required Educational Qualification : 15years Summary :As an Application Tech Support Practitioner, you will be responsible for providing exceptional customer service operations to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, utilizing exceptional communication skills to keep world-class systems running. Roles & Responsibilities: Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Act as the ongoing interface between the client and the system or application, utilizing exceptional communication skills to keep world-class systems running. Utilize desktop transformation skills to ensure seamless system and application performance. Collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Strong customer service operations skills. Good To Have Skills:Desktop Transformation. Excellent communication skills to effectively interface with clients and cross-functional teams. Ability to accurately define client issues and design resolutions based on deep product knowledge. Strong understanding of system and application performance. Ability to collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Additional Information: The candidate should have a minimum of 0-2 years of experience in customer service operations. The ideal candidate will possess a strong educational background in information technology operations, computer science, or a related field, along with a proven track record of delivering exceptional customer service. This position is based at our Gurugram office. Qualifications 15years
Posted 1 month ago
- 2 years
2 - 4 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support, interfacing with clients to accurately define and resolve issues. Manage service desk operations, ensuring world-class system performance. Utilize deep product knowledge to interpret and design resolutions for client issues. Collaborate with cross-functional teams to ensure quality and exceptional communication. Stay updated with the latest advancements in service desk management and cloud technology. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Good To Have Skills:Cloud Technology Strong understanding of service desk operations and client issue resolution. Experience with cross-functional collaboration and exceptional communication. Solid grasp of cloud technology advancements and their impact on service desk management. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful service desk solutions. This position is based at our Gurugram office. Qualifications Graduate
Posted 1 month ago
- 2 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and service desk management. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field. This position is part of the Software/Application/Cloud Tech Support job family group. This position is based at our Bengaluru office. Qualification Bachelor Degree
Posted 1 month ago
- 2 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and support processes. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualifications Graduate
Posted 1 month ago
- 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualifications Bachelor Degree
Posted 1 month ago
- 2 years
2 - 4 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of client issue resolution based on deep product knowledge. Exceptional communication skills. Experience collaborating with cross-functional teams. Knowledge of the latest advancements in service desk management and voice support. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Gurugram office. Qualifications Bachelor Degree
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Noida
Work from Office
Project Role : Network Operations Representative Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures, Cloud Network Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As part of Network Operations, you will be responsible for managing a Hybrid Enterprise network Infrastructure in line with business needs. Your typical day will involve working with Enterprise Network Operations and collaborating with clients on incident management, service fulfillment teams and delivering business value to the project. You will also be expected to contribute towards process optimization, service improvements, and performance related measurements/reporting. Roles & Responsibilities:1 - Provide operational support for a hybrid WAN/LAN/Cloud (IaaS) environment operating 7 x 24 x 3652 - Monitor and Troubleshoot WAN problems in a global network architecture extending across multiple geographies3 - Troubleshooting and resolve issues on wired and wireless LAN networks4 - Coordinate with Hardware vendors for operational issues5 - Support key network services like DNS, DHCP and AAA6 - Contribute towards Service Improvements/client value adds with an agile mindset. Professional & Technical Skills:1 - Expert hands-on knowledge in enterprise level networking and excellent troubleshooting skills2 - Excellent knowledge of BGP, OSPF and IP protocols in an MPLS and BGP Environment3 - Comprehensive understanding of Layer 2 and 3 protocols4 - Comprehensive understanding of L3 VPNs S2S/C2S from both routers and security platforms like Palo Alto, Juniper SRX, Fortinet5 - Network Automation skill using Python, Ansible or any other Scripting Language6 - AWS, Azure or Google Cloud knowledge preferable Additional Information:1 - Customer service skills and client focus2 - Strong communication and interpersonal skills including an ability to convey technical information using non-technical language3. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field, along with a proven track record of delivering impactful solutions.4- Strong verbal and written communication skills Educational Qualification:1 - BE, BTech, MCA equivalent or above2 - Relevant network/cloud Certification preferable DevOps Qualifications 15 years full time education
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Infrastructure Good to have skills : Google Cloud Platform Administration, AWS Administration Minimum 3 year(s) of experience is required Educational Qualification : Bachelors degree Summary :As an Infra Tech Support Practitioner with a primary skill in Cloud Infrastructure, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving hardware/software issues, implementing technology at the operating system-level, and providing support for configured services running on various platforms. Roles & Responsibilities: Provide L1 and L2/basic and intermediate level troubleshooting for hardware/software issues. Implement technology at the operating system-level across all server and network areas. Provide ongoing technical support and maintenance of production and development systems and software products. Provide support for configured services running on various platforms. Professional & Technical Skills: Primary Skill:Cloud Infrastructure Good To Have Skills:AWS Administration, Google Cloud Platform Administration Experience in troubleshooting and resolving hardware/software issues. Experience in implementing technology at the operating system-level across all server and network areas. Experience in providing ongoing technical support and maintenance of production and development systems and software products. Experience in providing support for configured services running on various platforms. Additional Information: The candidate should have a minimum of 3 years of experience in Cloud Infrastructure. The JOB FAMILY GROUP is Information Technology Operations. This position is based at our Gurugram office. 0
Posted 1 month ago
- 2 years
3 - 6 Lacs
Noida
Work from Office
EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity. About Us: We re an international team that specialize in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer: EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings: Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. Thats why youll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations: With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together.
Posted 1 month ago
- 2 years
2 - 4 Lacs
Noida
Work from Office
EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity.
Posted 1 month ago
- 2 years
2 - 4 Lacs
Noida
Work from Office
EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity.
Posted 1 month ago
9 - 14 years
11 - 16 Lacs
Bengaluru
Work from Office
Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Purpose of the Role The Senior Manager, Product & Technology Operations is responsible for the operational effectiveness of the Product & Technology organization. This role ensures consistency, accountability, and excellence across the operating model by developing and scaling best practices, defining and tracking key metrics, and managing the execution rhythms across teams. The position provides visibility and coordination across key functional areas, including Design, AI, Analytics, Product Management, Engineering, QA, and DevOps. Key Responsibilities Operational Strategy & Execution Lead the planning and execution of operational cadences (e.g., quarterly planning, OKR tracking, initiative reviews, leadership reporting). Standardize tools and workflows to support effective tracking of initiatives and organizational priorities. Identify bottlenecks in delivery or decision-making and lead efforts to improve throughput and team alignment. Best Practices & Enablement Define and maintain a consistent operational playbook covering delivery processes, agile practices, planning cycles, and team collaboration models. Partner with functional leaders to establish and refine working models, roles and responsibilities, and onboarding practices. Coordinate the introduction of new tools or systems to enhance team productivity and visibility. Driving improvements in operational tooling as stated in the P&T VCP plan and optimising associated tooling budgets Metrics, KPIs & Reporting Design and maintain reporting frameworks and dashboards that measure organizational performance across delivery, velocity, quality, and capacity. Lead quarterly and monthly reviews of operational metrics, surfacing insights and recommending actions to improve outcomes. Partner with leaders and analysts to ensure data accuracy, consistency, and actionability Cross-Functional Coordination Support annual and quarterly headcount planning, budgeting, and resource allocation processes working with HR and Finance Manage cross-functional programs that span multiple teams or departments and require centralized tracking and reporting. Qualifications & Experience Required 9+ years of experience in technology operations, business operations, or technical program management. Direct experience working within a product or engineering organization in a SaaS or software business. Strong background in Product and Technology best practices and metrics Proficiency with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) with experience in applying GenAI tools for step change improvements Excellent written and verbal communication skills; strong facilitation and documentation skills. Experience driving metrics based improvement programs across diverse, global teams. Background in Agile delivery models, software development lifecycles, or product management. Experience with tools such as Jira, Confluence, GitLab, JellyFish or similar. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.
Posted 1 month ago
10 - 15 years
8 - 13 Lacs
Bengaluru
Work from Office
The Technology Operations Lead will be responsible for defining and managing the execution of the location strategy, leading cost optimization and other strategic initiatives as part of the CTO s office, operational reporting, and managing technology vendors. This role requires a strategic thinker with strong leadership skills and the ability to collaborate across various departments to ensure the successful execution of technology operations. Key Responsibilities: Develop and implement a comprehensive location strategy to optimize technology operations across various regions, with a focus on cost efficiency and talent acquisition. Own and manage KPIs related to delivery and process excellence, ensuring alignment with business objectives and continuous improvement. Collaborate with the Talent Acquisition team to support strategic hiring initiatives, including identifying key talent and participating in the recruitment process across IH s different delivery centers. Own and run key strategic initiatives on behalf of the Global CTO. Manage relationships with strategic technology vendors, ensuring that services are delivered as per agreed terms and that vendor performance is regularly reviewed and optimized. Oversee global resource management, ensuring optimal allocation and utilization of resources across different regions. Collaborate with the finance team to develop and manage budgets on behalf of the CTO, ensuring financial efficiency and alignment with strategic goals. Assist Technology Leaders in tracking the business case for key initiatives and measure outcomes. Qualifications: Bachelor s degree in Engineering/Science/Business Studies, or a related field. A Masters degree is preferred. 10+ years of proven experience in technology operations, with a focus on location strategy, performance monitoring, reporting, business case development, and vendor management. Strong leadership and team management skills, with the ability to collaborate effectively with cross-functional teams. Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders. Experience in hiring and training fresh graduates, with a focus on developing and deploying talent. Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Posted 1 month ago
15 - 20 years
10 - 15 Lacs
Hyderabad
Work from Office
When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product - Jeff Bezos Amazon.com s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like a clock workIn order to make that happen, behind those millions of packages, billions of decision gets made by machines and humans. What is the accuracy of customer provided addressDo we know exact location of the address on MapIs there a safe placeCan we make unattended deliveryWould signature be requiredIf the address is commercial propertyDo we know open business hours of the addressWhat if customer is not homeIs there an alternate delivery addressDoes customer have any special preferenceWhat are other addresses that also have packages to be delivered on the same dayAre we optimizing delivery associate s routeDoes delivery associate know locality well enoughIs there an access code to get inside buildingAnd the list simply goes on. At the core of all of it lies quality of underlying data that can help make those decisions in time. The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Excellent communication skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. As a key member of the last mile leadership team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. The successful candidate will be able to: - Effectively manage customer expectations and resolve conflicts that balance client and company needs. - Develop process to effectively maintain and disseminate project information to stakeholders. - Be successful in a delivery focused environment and determining the right processes to make the team successful. - This opportunity requires excellent technical, problem solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. - Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment. - Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy along with your teams. - Support the scalable growth of the company by developing and enabling the success of the Operations leadership team. - Serve as a role model for Amazon Leadership Principles inside and outside the organization - Actively seek to implement and distribute best practices across the operation - Devise and implement efficient and secure procedures for data management and analysis with attention to all technical aspects - Create and enforce policies for effective data management - Formulate management techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data - Establish rules and procedures for data sharing with upper management, external stakeholders etc. - Knowledge of SQL and Excel - Experience hiring and leading a high-performance team - Knowledge of data engineering pipelines, cloud solutions, ETL management, databases, visualizations and analytical platforms - Knowledge of methods for statistical inference (e.g. regression, experimental design, significance testing) - Knowledge of product experimentation (A/B testing) - Knowledge of a scripting language (Python, R, etc.)
Posted 1 month ago
8 - 13 years
40 - 45 Lacs
Pune
Work from Office
About The Role : Job Title Technology Operations Specialist SRE Corporate TitleVice President LocationPune, India Role Description As an SRE at Deutsche Bank, you will play a pivotal role in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with feature and cross-functional teams to design, build, and maintain robust and efficient systems, applying cutting-edge technologies and best practices. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities & Your skills and experience Proven experience leading and scaling Production/SRE teams in a high-growth environment. Engage in and improve the whole lifecycle of services - from inception and design, deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and the overall system health. Scale systems sustainably through mechanisms like automation. Evolve systems by pushing for changes that improve reliability and velocity. Support to develop policies, standards, and guidelines for site reliability. Collaboratively work with Product Owners and Engineers to run reliable services. Configure and maintains application & monitoringand Identify business objects for monitoring. Track system performance, capacity, and use your experience to create effective strategies for maintaining and improving system performance and availability. Identify issues and optimization potential and introduce related user stories. Support with automation know how to reduce the risk of bad changes. Identify, design, develop, deploy tools and processes to monitor, maintain, and report site performance and availability. Education Bachelors degree from an accredited University with a concentration in IT or Computer How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
7 - 12 years
32 - 37 Lacs
Pune, Bengaluru
Work from Office
About The Role : Job TitleTechnology Operations Lead LocationBangalore, India Corporate TitleAVP Role Description Were looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. Thats why we are Investors for a new now. We are looking for a Technology Operations Lead to oversee the technology infrastructure and operational processes of our organization's IT department. Technology Operations Lead will be responsible for managing the day-to-day operations of the IT team, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. They must ensure that the organization's IT policies and procedures are up to date and compliant with industry standards and regulations. Team / division overview Cloud applications team leads the way of automations in the bank under hybrid cloud banner. The team works on multiple key projects to derive best values through collaborations with various teams to support the organizational strategies. We help legacy systems to move their infrastructure to cloud in the best intuitive way possible. Compliance reporting for cloud is one of our key functions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As a Technology Operations Lead you will be: Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly. Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. Managing technology vendors and service providers to ensure that the organization's technology needs are met. Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals. Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objectives. Maintaining a strong understanding of the organization's business needs and working closely with other departments to ensure that IT is aligned with those needs. Ensuring that the organization's IT policies and procedures are up to date and compliant with industry standards and company regulations. Managing the IT budget and ensuring that expenses are in line with the organization's financial goals. Keeping up to date with the latest industry trends and developments in IT operations management. Assess system performance and recommend improvements. Provide support and guidance to stakeholders. Your skills and experience Bachelors degree or higher in computer science, Engineering, or a related field. Overall 10 years and a minimum of 5 years as an IT Operations Lead or similar role. Experience with system installation, configuration, analysis. Hands-on experience with GCP services. Thorough knowledge of networks and cloud computing. Strong leadership skills to effectively manage a team of IT professionals and drive performance. Excellent communication skills to effectively interact with team members, senior management, and other stakeholders. Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues. Ability to manage multiple projects. Problem-solving aptitude. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
3 - 6 years
5 - 9 Lacs
Chennai
Work from Office
Job Summary We re looking for a talented Trade Operations Analyst, who will be responsible for coordinating and monitoring complex international trade transactions. The role will ensure seamless communication between multiple stakeholders, managing operational workflows and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You ll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank s core strategy, handling transactions globally and minimising risk. You ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology & Operations Team Our Transformation, Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure were agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. Were a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you re protecting the reputation and legacy of a 170 year organisation and building on it. We re driven by progress and continuously evolving to ensure we re agile and ready for tomorrow, today. Key Responsibilities Ensure that all documents are accurately processed in compliance with statutory regulatory and internal operational instructions. Maintain process documentation, including workflow diagrams, department operating instructions and process manuals. Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions. Identify opportunities for process optimisation and automation to enhance operational efficiency and reduce risk. Skills and Experience Some experience in trade finance operations within a banking or financial institution. Excellent analytical, problem solving, and decision-making skills. Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and interpersonal skills to collaborate with stakeholders at all levels. Attention to detail and a high level of accuracy in executing trade finance operations. and a high level of accuracy in executing trade finance operations. Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26464
Posted 1 month ago
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