53 Technology Integration Jobs - Page 3

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Marketing Cloud Architect to join our team in ???????Hyderabad, Telangana, ???????India. Once You Are Here, You Will Solution Architecture & Design Develop and deliver end-to-end technical solutions using Salesforce Marketing Cloud, ensuring alignment with business objectives. Design robust architecture solutions that integrate Marketing Cloud with other Salesforce products and external systems. Create detailed technical documentation, including system design, integration blueprints, and deployment strategies. Project Leadership & Collaboration Collaborate with cross-functional teams including marketing, IT, business analysts, and developers to gather requirements and translate them into technical designs. Act as the technical lead on projects, providing mentorship and guidance to development teams. Ensure adherence to best practices and industry standards throughout the project lifecycle. Implementation & Optimization Oversee the configuration, customization, and deployment of Salesforce Marketing Cloud modules (e.g., Email Studio, Journey Builder, Audience Studio). Drive continuous improvements by optimizing marketing automation workflows, segmentation strategies, and data integrations. Monitor system performance and recommend enhancements to ensure scalability and efficiency. Integration & Data Management Develop integration strategies between Salesforce Marketing Cloud and external systems using APIs (REST/SOAP) and middleware solutions. Work closely with data teams to ensure data accuracy, segmentation, and synchronization across platforms. Support the implementation of data governance and security best practices. Stakeholder Engagement & Strategy Engage with key stakeholders to understand business needs and provide strategic recommendations on leveraging Salesforce Marketing Cloud. Present technical solutions to non-technical audiences and senior management. Keep up-to-date with emerging trends and Salesforce releases, ensuring the organization remains competitive in digital marketing strategies. Involve in Pre-sales and RFP process if necessary. RequiredQualifications Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, Marketing, or a related field. 9+ years of experience in digital marketing technology or enterprise IT, with a focus on Salesforce Marketing Cloud. Proven track record of architecting and delivering large-scale Salesforce Marketing Cloud projects. Technical Proficiency Strong expertise in Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Mobile Studio. Proficiency in integration technologies and experience working with REST/SOAP APIs. Hands-on experience with data management, segmentation, and analytics. Familiarity with scripting languages (e.g., AMPscript, SQL) used within the Marketing Cloud environment. Certifications All Salesforce Marketing Cloud Certification is preferred (Admin, Email specialist, Developer, Consultant). Additional accreditations are a plus. Soft Skills: Excellent communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. Strong problem-solving skills and a strategic mindset. Proven ability to work both independently and collaboratively in a fast-paced, agile environment. Preferred&n

Job Description Process Analysis & Optimization • Evaluate and optimize existing Contact Center processes to remove inefficiencies and bottlenecks. • Develop strategies for workflow improvement, reduced operational friction, and enhanced customer satisfaction. Stakeholder Collaboration • Collaborate with cross-functional teams, including IT, Operations, and Customer Care, to understand business needs and process challenges. • Engage with external vendors and partners for system enhancements and solutions. Technology Integration • Support the integration of advanced tools such as CRM platforms, Chatbots, IVRs, and social media ORM platforms to streamline Contact Center operations. • Stay up-to-date with CRM functionalities, proposing enhancements as new features become available. Performance Monitoring • Establish KPIs and metrics to evaluate the impact of process improvements on Contact Center performance. • Provide data-driven insights and actionable recommendations to leadership for continuous improvement. Training & Change Management • Lead training sessions to ensure effective adoption of new tools and workflows by end-users. • Drive change management initiatives to cultivate a culture of continuous improvement across teams. Compliance & Risk Management • Ensure adherence to data privacy, security, and governance regulations in all operational processes. • Identify risks in new process implementations and provide recommendations for mitigation strategies. Environment, Social & Governance • Promote judicious use of natural resources. • Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual

Project Role : Business and Integration Architect Project Role Description : Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills : SAP Global Trade Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business and Integration Architect, you will design the integration strategy endpoints and data flow to align technology with business strategy and goals. You will understand the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the design and implementation of integration solutions Develop and maintain integration architecture standards Provide technical guidance and support to project teams Professional & Technical Skills: Must To Have Skills: Proficiency in SAP Global Trade Services Strong understanding of integration technologies and methodologies Experience in designing and implementing complex integration solutions Knowledge of enterprise architecture principles Hands-on experience with integration platforms and tools Additional Information: The candidate should have a minimum of 5 years of experience in SAP Global Trade Services This position is based at our Pune office A 15 years full time education is required Qualification 15 years full time education