8143 Technical Support Jobs - Page 6

Seeking Tier-1 Support Specialists to manage customer calls, chats, and emails. Requires strong communication, multitasking, and basic troubleshooting skills. Must be flexible with work hours and comfortable in a fast-paced environment.

We are looking for a highly motivated and talented individual to join our team as a Trainee in Imaging Services at Vijaya Diagnostic Centre. The ideal candidate will have a strong foundation in healthcare and imaging services, with excellent communication skills. Roles and Responsibility Assist in the operation of medical imaging equipment such as X-ray machines and CT scanners. Prepare patients for procedures and ensure their safety during imaging processes. Collaborate with radiologists and other healthcare professionals to interpret images and provide diagnoses. Maintain accurate records of patient information and imaging results. Stay updated with the latest advancements in medical imaging technology and techniques. Participate in quality improvement initiatives to enhance patient care and outcomes. Job Requirements Strong understanding of medical imaging principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Basic knowledge of medical terminology and anatomy. Familiarity with hospital policies and procedures related to patient care and safety. Ability to maintain confidentiality and handle sensitive information with discretion.

Essential Job Functions : Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with Users to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately & responsibilities This role also includes rotational shift and rotational week offs( 5 days working )

We are looking for a skilled Senior Executive to join our IT Support team at Vijaya Diagnostic Centre. The ideal candidate will have 5-10 years of experience in the healthcare industry, with expertise in providing top-notch support and ensuring seamless operations. Roles and Responsibility Manage and maintain the organization's computer systems, networks, and peripherals. Provide technical assistance and support to employees and management. Troubleshoot and resolve hardware and software issues efficiently. Develop and implement effective maintenance strategies to prevent downtime. Collaborate with other departments to ensure smooth workflow and operation. Stay updated with the latest technology trends and advancements. Job Requirements Proven experience in IT support within the healthcare industry. Strong knowledge of computer systems, networks, and peripherals. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Familiarity with relevant software applications and technologies.

Experience in market research and/or sales and customer service Strong telephone communication skills (written and verbal English proficiency Preferred candidates for this on will possess experience in making cold calls and setting up interviews. Proficiency in any Southeast Asian languagesuch as Thai, Indonesian, Malaysian, and Vietnameseis a plus but not a key requirement

Macbook Hardware Troubleshooting, Software Support, Network Administration, User Support, Asset management, Vendor Management

B2/C1/C2 level certification is mandatory. Conducting remote troubleshooting of Enphase products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about Enphase products.

About the role: We are seeking an experienced Salesforce professional with 6-7 years of hands-on experience and current Salesforce certification. The ideal candidate will have deep expertise in both Experience Cloud and Service Cloud. In this role, you will design, develop, and implement scalable Salesforce solutions to meet the evolving business needs of our client. You will work closely with cross-functional teams to optimize our Salesforce platform, ensuring seamless integration and continuous improvement. Responsibilities: Solution Design & Implementation: o Architect, develop, and deploy Salesforce solutions with a focus on Experience Cloud and Service Cloud. o Customize Salesforce through configuration and coding (Apex, Visualforce, Lightning Components) as needed. Requirements Analysis & Collaboration: o Partner with business stakeholders and IT teams to gather and analyze requirements. o Translate business processes into effective Salesforce configurations and enhancements. System Integration & Data Management: o Implement and manage integrations between Salesforce and external systems. o Ensure data integrity, consistency, and security across platforms. Support & Training: o Provide technical support and troubleshoot issues, ensuring timely resolution. o Develop training materials and conduct sessions to empower end-users. Documentation & Best Practices: o Maintain detailed technical documentation and process flows. o Stay current with Salesforce releases, best practices, and emerging trends to continuously optimize the platform. Candidate Requirements: Experience: 6-7 years of proven experience in Salesforce development/administration. Demonstrated expertise with Salesforce Experience Cloud and Service Cloud. Certification: Valid Salesforce certification (e.g., Salesforce Administrator, Salesforce Developer, or equivalent). Technical Skills: Proficient in Salesforce configuration and customization, including Lightning framework. Hands-on experience with Apex, Visualforce, and Lightning Components. Strong knowledge of integration techniques (REST/SOAP APIs) and data management. Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). Soft Skills: o Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Additional Salesforce certifications (e.g., Advanced Administrator, Platform Developer II). Experience with Agile methodologies and project management. Proven track record of mentoring junior team members and leading projects. Familiarity with change management processes and continuous improvement initiatives.

Role Summary As the Technical lead you will be at the forefront of creating engineering marvels and leading a team of technical experts. Your key responsibilities will include (but not limited to): Driving the road drainage technologically across UK strategic road network. Developing innovative solutions that push the boundaries of engineering aligns to UK national and local development policy to ensure a sustainable approach to managing surface water runoff. Able to provide clear guidance to developers to deliver compliant and sustainable development, with guidance on design for flood resilience, reviewing flood risk assessments, surface water drainage systems, SUDS integrating nature-based solutions. Leading, inspiring, and managing a high-performing team of engineers. Provide engineering support and technical guidance for roads drainage design and associated design activities. Instructing, supervising and monitoring engineers for various roads drainage related surveys and associated designs as required. Ensuring compliance with the relevant UK technical standards (DMRB, MCHW, CIRIA, BS codes, etc. ) Take the technical lead on proposal preparation, deployment planning, and assessing on-site inspections. Act as design manager or design lead on multidisciplinary scheme thereby leading roads drainage. Ensuring projects are delivered on time, within budget, and to the highest quality standards. Provide support in relation to demolition, site clearance, road surface and sewer infrastructure works, utilities, external works and other construction related matters on a variety of infrastructural development. Maintain technical support to all regional departments / discipline leads in India and the UK by working in collaboration with in-house teams and clients. Building and nurturing client relationships, technical skills enhancement and driving business growth. Project management and Commercial governance - project reviews ensuring quality to deliver the desired scope of work. Technical governance of the roads drainage teams output working with UK technical governance of all deliverables Liaising with project managers you will play a key role in both managing technical input to our projects and ensuring that deliverables are appropriate and fit-for-purpose. Ensuring client satisfaction and providing support in the production of outputs, as required Staff/Team Development - support, training, nurturing The technical lead Highways will work closely with the UK Technical Leadership Group (TLG) - UK GCC SBU Head, UK GCC Head, Operations Director, Reginal Directors, Project Directors, Project Managers, Technical Directors and the Business Development team across the T&I Strategic Business Unit (and wider WSP UK / global business). Responsibilities Project management, technical leadership and timely delivery of technical outputs from inception to completion with a range of internal UK colleagues including: Act as the technical face of the India-based roads team Local health and safety, welfare, risk, information security, and assessment/compliance Project, programme and financial management Promote WSP Vision and Values Actively promote the UK GCC culture within the team and ensure that the staff deliver on promises Interfacing with multi-disciplinary project teams Manage the team and processes to ensure the preparation and checking of documents, reports and other technical outputs/deliverables from a variety of roads related disciplines meet internal and client requirements and quality assurance standards. Provide highly visible, inspirational leadership and direction for the GCC roads team and ensuring that it is aligned with the wider UK business Lead to prepare design solutions and develop methodologies, technical reports for various design stages for roads projects Manage consultants in the preparation of drainage design of alignments, junctions, public -realm, active travel infrastructure designs Monitor and resolve any road drainage design issues Manage and co-ordinate remediation strategies and ensure regulatory approvals are obtained Ensure all information is available for Pre-Start Meetings Ensure all engineering drawings for start on site including standard construction details for roads drainage infrastructure and any remediation proposals Secure necessary technical approval for roads drainage and other relevant designs Provide all utility drawings of existing, proposed and diversions including obtaining information from utility providers as per NRSWA guidance. Mentoring team members towards professional accreditation or equivalent Recruitment to achieve budgeted and programmed team growth Monitor and review team capability in the use of the required standards, processes and software tools and, with technical colleagues, identify training required Identify opportunities to upskill existing technical resources or recruit new capabilities to deliver additional services or enhance existing ones Identify further skills that could be brought into the GCC to deliver additional services or enhancements to various businesses Promote the teams achievements within the team, roads, WSP UK and the wider business via targeted profile raising activities Ensuring that the Business Management System is implemented and maintained Seek regular feedback on team performances, ensure criticisms are positively converted into opportunities for improvement Develop / maintain excellent relationships ensuring repeat business and client satisfaction, internally and externally Contribute to the design of operational processes, systems, quality measurement processes and achievement of KPIs Ensure process and governance such that all projects comply with Health and Safety, CDM and Quality Assurance Standards. Collate Pre-Construction Information Packs and Information for Health And Safety Plans. Understand the Designers responsibilities under the latest CDM regulations. Must undertake continuous professional development. Carry out audits of adherence to WSP Management and Quality processes and implement corrective measures where required Client / External focus Maintain strong colleague relationships and contribute to the teams performance of client satisfaction Contribute to knowledge sharing in internal and external forums and including technical input to your team Remain up to date with market and competitor knowledge across the SBU Key Competencies / Skills Mandatory skills You should be able to demonstrate a proven working knowledge of the Design Manual for Roads and Bridges (DMRB), Sustainable drainage to CIRIA, and Manual of Contract Documents for Highway Works (MCDHW) in relation to roads projects and experience of at least 10+ years in UK highway design Substantial relevant experience and technical skills in flood risk and surface water drainage assessments within the planning process, which you may have gained while working in a previous consultancy, local authority or other Risk Management Authority Excellent understanding of best practice guidance and tools for surface water drainage and flood risk management Track record of senior technical experience in at least one roads drainage discipline. Excellent communication, internal client handling, interpersonal skills and listening skills with the ability to influence and interact with people. Excellent knowledge of road drainage design software (MicroDrinage, Causeway flow, Civil 3D), MS and office. Comfortable leading internal engineering discussions and the experience and ability to understand, evaluate and explain complex technical issues to both technical and non-technical professionals Technical manager with management acumen and strong leadership skills A hard-working self-starter with initiative and ability to work within a team environment Understand own strengths and impact, adapting behaviour according to different situations and individuals Able to work effectively under pressure Act ethically with fairness, honesty and integrity Successful track record of delivery of large detail design projects in the roads sector within the context of a professional services provider You should have demonstrable experience of resource and project management You will be aware of current and emerging technologies relevant to the roads drainage sector Experience of liaison with clients, co-professionals and design teams Excellent written and verbal communication skills Effective time management and strong organisational skills Qualifications Educated to Bachelor / Master s degree level in a roads drainage related discipline such as Civil Engineering. Chartered Engineer status of a recognised professional institution (e. g. ICE, CIHT) is preferred. Substantial experience in managing large-scale structural infrastructure projects. Seasoned professional with at least 15 years experience in design, project management, project delivery or in leadership in a consulting engineering environment.

Join us as a Lead Support Engineer - Equities RTB at Barclays, where youll take part in the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. Youll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. To be successful as a Lead Support Engineer - Equities RTB you should have experience with: Experience in application support role. Equity Derivatives technology experience in a related front-office application support role within investment banking. Experience of both Windows and UNIX platforms. Knowledge of Oracle PL/SQL, Autosys, Scripting in Python, Shell/Perl. Some other highly valued skills include: ITIL knowledge. Equity Derivative product knowledge. Experience in supporting Sophis, Risque, Risk models. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose This role is responsible for developing and executing a Development Operations (DevSecOps) strategy to ensure quality software and infrastructure deployments and overall application health, security and performance. Profile & Other Information We are hiring for Senior DevOps Engineer role at Noida location. Responsibilities Building and implementing new development tools and infrastructure Understanding the needs of stakeholders and conveying them to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analyzing results Ensuring that systems are safe and secure against cybersecurity threats Identifying technical problems and developing software updates and fixes Deploy products updates and fixes, and provide Level 2 technical support Build tools to reduce occurrence of errors and improve customer experience Develop software to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance. Required skills and qualifications Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field 5+ Experience in developing/engineering applications as DevOps engineer for a large company Proficiency with Git (Bitbucket) and GitHub workflows Good knowledge of Ruby or Python Working knowledge of databases and SQL Problem-solving attitude Collaborative team spirit.

Voyager (94001), India, Bangalore, Karnataka Principal Associate - Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, youll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Data Engineer, you ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You ll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor s Degree At least 3 years of experience in application development (Internship experience does not apply) At least 1 year of experience in big data technologies Preferred Qualifications: 5+ years of experience in application development including Python, SQL, Scala, or Java 2+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 3+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 2+ years experience working on real-time data and streaming applications 2+ years of experience with NoSQL implementation (Mongo, Cassandra) 2+ years of data warehousing experience (Redshift or Snowflake) 3+ years of experience with UNIX/Linux including basic commands and shell scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City s Fair Chance Act; Philadelphia s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Troubleshooting, Website update. Helping to install, configure and maintain the companys IT framework Setting up hardware and software applications as and when required Providing general support for the IT department and for the companys computer users Installing and maintaining various peripherals as well as installing relevant updates and patches Handling customer and colleague queries regarding networks, systems and applications, often through a help desk. Various ongoing tasks such as checking and proofreading content, data entry, database maintenance and using printers, copiers

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Product Support Engineer III - DLP to join our Global Customer Support team. Reporting to the Manager, Product Support you'll be responsible for: Serving as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases Taking ownership of complex and critical cases, ensuring they are resolved effectively and efficiently Performing detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers Working closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services Maintaining clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations What We're Looking for (Minimum Qualifications) Minimum of 7+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations Expert knowledge of DLP technologies and tools (e.g., Symantec DLP, McAfee DLP, Forcepoint DLP, etc.) Experience with data loss prevention, securing SaaS and Cloud Access Security Brokers (CASB) Good understanding of Unix/Linux and Windows operating systems Strong understanding of data protection principles and practices What Will Make You Stand Out (Preferred Qualifications) Experience with scripting and automation e.g., Python, PowerShell Knowledge of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS) Familiarity with ticketing systems and support tools (e.g., ServiceNow, Salesforce, JIRA etc) #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Job Summary If you are a Quotation professional, Emerson has an exciting role for you! We are looking for a Senior Application Engineer to work with our North American Team. This role is responsible for providing independent engineering support for Control valve and Regulators to both the dedicated and non-dedicated impact partner assigned accounts for any project related enquiries. Perform Sizing and selection of control valves using proprietary FisherFirst2 software. Prepare Technical and Commercial Quote, technical deviations list, generate reports, drawings. Contact GIS teams for any technical/special price requirements. This role will work independently to support the inside sales network in the North America region. You will be responsible for working with Industry sales team and Product engineers on finalizing solutions for severe service applications in process industry. In This Role, Your Responsibilities Will Be: Review project specifications and prepare deviations list Clarify doubts on technical specifications through conference calls with Sales office/LBP Sizing and selection of control valves using proprietary FisherFirst software Contact GIS/SPG teams as and when required for critical application solutions/special prices Prepare Technical and Commercial Quote, technical deviations list and generate reports and drawings Provide support on project revisions from Customer Support Sales office after the issue of PO and prepare transaction for order entry Provide technical support for OE /factory clarifications and assist with change orders Maintain records of all work done. Key contact for all technical issues related to the LBP supported Check quotations based on MIB strategy made by less experienced engineers and document errors and act as a mentor in the team Monitor RDSL, PDSL & RFT performance for the LBP supported Analyse RFQ scope & resource availability and commit to a deadline Handle internal training programs Readiness for Inhouse engineer support Able to handle all severe service applications Independently handle quote to commit process Experienced to handle TBE meetings with customers independently. Troubleshoot site issues Experience level required is 6+ yrs. Who You Are: You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: Minimum 6-year experience of any Engineering background. Knowledge of all Fisher products and accessories. Understanding of product specifications and Incoterms. Adequate knowledge of sizing control valves for industry specific applications Knowledge of MIB strategy & implementation skilled in using the FF2 tool Basic knowledge of Inactive/obsolete/Competitor products. Preferred Qualifications that Set You Apart: Degree in Mechanical / Instrumentation / Chemical / Metallurgical Engineering. Basic understanding of MS word, excel and power point. Excellent written and verbal communication skills Our Culture & Commitment to You . .

Avaya call management Avaya call manager Calling platform Location Andheri, Mumbai Skill Network Voice Admin L1 Experience requires - More than 2 yrs . Shift Timing - Mon to Sat 9 AM to 6 PM No of days working -6 days . Address- Silver Utopia6th Floor, Cardinal Gracious Road, Off Andheri Chakala Road, Andheri (East). Mumbai 400 099. Job Description:- Min 1.5 yrs. of experience on Avaya voice Platform. 8*8 Rotational shifts Monitoring and providing break fix services to DHL offices in Chennai. Configuration of extension and Agent ID. Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices. Should know how to take trace. Providing technical support to end user on Avaya and related queries. Should be well experienced on Avaya IP phones installation, configuration, and troubleshooting. Should be familiar with Avaya Phone configuration techniques. Should have hands on experienced on Avaya software such as 1x telecommuter or any other soft phone techniques. Should have the knowledge on vector, VDN and announcement. Should know the ACM ( Avaya Communication Manager) and Gateway function in detail. Troubleshooting, logging calls for L2 incidents follow up with Service provider until closure of incident. Hands on experienced on Avaya dialer techniques, Skype, Audio code etc Coordination with Malaysia and purge team ( DHL ITS team) for L2/ L3 support. Monitoring of Trunk Monitor of PRI lines ( MTNL, BSNL, TATA, BSNL, MTNL, Reliance, Airtel etc. Attending to monitor and breakdown calls of PRI/ BRI leased line at L1 level & follow up with service provider. Work with internal & external stakeholders to address the incident. Familiar with service desk ticketing application. Vendor management. Managing end-to-end user queries related to Avaya and related device. Reasonable English Ability to work in window of 8am to 8 pm. ( 9hrs rotational shift) Ready to work 6 days week. Readiness to work on week offs sometimes on need basis. Avaya voice skills experience is a must. Client interview to happen post which position shall be closed. Candidate worked on call center environment will be right fit for the requirement. Candidate from VIS network and AGC Company will be preferred.

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: .NET Full Stack Developer Total Experience: 5-12 years Job Location: Mumbai, Pune and Chennai Mode of Hire: Permanent Educational Qualification: Any (Full Time Graduate) Job Roles and Responsibilities: Ensure activities in the shift are completed within SLA Ensure proper takeover and handover of activities across shifts Collaborate with internal teams to produce software design and architecture Write clean, scalable code using .NET programming languages Create tasks, analyse and provide effort estimations/story points Test and deploy applications and systems Revise, update, refactor and debug code Improve existing software Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support Job Requirements: Proven experience in .NET Full Stack Development (More than 5+ yrs) Proven experience working on L2/L3 Support activities Experience working on React / React native Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)) Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3 Familiarity with architecture styles/APIs (REST, RPC) Experience in SQL Understanding of Agile methodologies Excellent troubleshooting and communication skills Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment Wellbeing programs & work-life balance - integration and passion sharing events Company Initiative Benefits Courses and conferences Attractive Salary Hybrid work culture #Eviden Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.

Position Summary: We are eagerly seeking a new Assistant System's Administrator to join our growing team In this role, you will work directly with our clients to provide technical and troubleshooting support on the usage of our award-winning event management software products with an emphasis on exceptional client service and teamwork You will be empowered to make decisions to maintain and directly impact exceptional relationships with clients If you have a passion for helping others, learning and growing, youll love working with us! Responsibilities: Provide client support and technical issue resolution for incoming requests via E-Mail, phone, on-line chat function and client support system Provide guidance and support for the configuration of the client's platform Troubleshoot and coordinate with other teams on system issues Use independent judgement for best course of action for issue resolution Provide training to clients in the use of system and system updates Fully document questions and issues for external and internal knowledge sharing Update training and support materials as necessary Additional project and ad-hoc assignments Requirement: Bachelor's degree or equivalent 1+ years of experience in a software environment handling incoming client requests Excellent verbal, written and interpersonal skills Proficient in online software applications High degree of accuracy and attention to detail Preferred Skills and Experience: Experience in the events and meetings industry HTML Knowledge About Aumni Techworks Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India So, while you are working for a services company, you are working within a product team and growing with them We do not take projects and we have long term (open ended) contracts with our clients When our clients sign up with us they are looking at a multi-year relationship For e g Some of the clients we signed up 8 or 6 years, are still with us We do not move people across client teams and there is no concept of bench At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany 300+ and growing Benefits: Our award winning culture reminds us of our engineering days Medical insurance (including Parents), Life and disability insurance 24 leaves + 10 public holidays + leaves for Hospitalisation, maternity, paternity and bereavement On site Gym, TT, Carrom, Foosball and Pool table Hybrid work culture Fitness group / rewards Friday Socials, Annual parties, treks

Relevant Experience: 2 3 years Job Description As a Technical Support Engineer at 42Gears, you will play a pivotal role in guaranteeing client satisfaction through prompt and efficient technical assistance Roles And Responsibilities Handle incoming support calls, emails, and chat messages from clients encountering technical issues Diagnose and troubleshoot technical issues associated with our unified endpoint management product Provide clear, step-by-step guidance and solutions to clients, ensuring a positive and constructive customer experience Escalate intricate technical issues to the appropriate internal teams for resolution Collaborate seamlessly with cross-functional teams to ensure timely and effective problem resolution Document and meticulously track support issues to contribute to a comprehensive knowledge base Stay abreast of the latest features and updates on our unified endpoint management product Conduct product training sessions for clients and internal teams as required Communicate effectively with clients, keeping them informed of the status of their support requests Uphold a high level of customer satisfaction through professional and courteous communication Requirements Bachelors degree in a relevant technical field or equivalent practical experience Demonstrated experience in technical support or a comparable customer-facing role Proficient troubleshooting and problem-solving skills Effective communication and interpersonal abilities Ability to work both independently and collaboratively in a fast-paced environment Previous experience in a SaaS environment and a strong understanding of UEM and related technologies are advantageous Additional Mandatory Requirements Availability to handle customer support through various channels, including calls, emails, and chats Ability to work from the office Willingness to work in rotational shifts covering a 24/7 operation Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -" File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears com I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice ?

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. Applies scientific methods to analyse and solve software engineering problems. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.Applies scientific methods to analyse and solve software engineering problems.He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. Applies scientific methods to analyse and solve software engineering problems. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.Applies scientific methods to analyse and solve software engineering problems.He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

Apply Now Job Title Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services Experience Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (?KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc It will involve content curation, moderation & review of content uploaded on the platform The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our clients terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities Location: IND Visakhapatnam SRK Destiny, 6th & 7th Flr Language Requirements Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Apply Now Job Title Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services Experience Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (?KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc It will involve content curation, moderation & review of content uploaded on the platform The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our clients terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities Location: India Thane G-Corp, Maharashtra Language Requirements Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Apply Now Job Title Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services Experience Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (?KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc It will involve content curation, moderation & review of content uploaded on the platform The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our clients terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities Location: IND Ranchi Madhuram Bldg RanchiCHI Language Requirements Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Location: Noida, Uttar Pradesh, India Posted Date: 05/01/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary Directly assists the Call Center Manager in organizing and directing the day-to-day activities related to the operation of the Call Center Assists in managing, training & guiding call center supervisors in performing their duties Collects and analyze call-center statistics Responsibilities Assists in determining call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews Assists in maintaining and improving call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs Assists in accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Assists in driving improvements in overall service levels, transactional efficiencies and cost management Provide leadership to front line Supervisors, ensuring operational and coaching practices are implemented and updated as needed to drive performance results and employee development Assists in identifying creative ways to reduce cost by streamlining processes and systems (i e modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems) Assists in driving continuous improvement through trend reporting analysis and metrics management Offers new ideas and suggestions for improvement Assists in identifying and implementing new practices and processes that are ?best in field" Demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority Confers with reporting manager on complex or unusual situations Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization Ensures 100% adherence to all company policies and procedures (i e Security, Health, Safety and Quality) Maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information, whether internal to iQor or customer specific Interprets a variety of instructions furnished in written, oral, diagram or schedule form Understands and embraces the business and call center operations strategic direction Performs other duties as assigned Skills Requirements 3 or more years of call center experience in collections/sales/customer service/technical support 1 or more years of managing supervisors experience Education Requirements High school diploma, G E D , Trade/Vocational School certificate or equivalent required Physical Requirements Occasionally exert up to 10 lbs of force to push, pull, lift or otherwise move objects Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal Speak, type and/or sit for extended periods of time Consistent attendance is an essential function of the job iQor com