7682 Technical Support Jobs - Page 4

Employment Type: Contract Job Description : Hands on experience SAP HANA and strong knowledge in FICO. Experience in one or more of the following skills SAP S4 Accounts payable SAP S4 Fixed assets SAP S4 General ledger SAP S4 RAR

Job Title - Technical Support Engineer Job Description :- We are looking for a Technical Support Engineer with a strong understanding of SaaS platforms and excellent troubleshooting skills to join our support team. In this role, you will serve as the first point of contact for our Client/Customers; helping to resolve technical issues, answer product-related questions, and ensure a high level of customer satisfaction. Preferably well versed with handling calls, emails, web tickets and chats from B2B customers . Must have prior experience in providing support for any software product (mobile app or web-based portal Good understanding of basic software concepts like front-end, back-end, API, GUI, Webhook, cloud, server. Basic understanding of network connectivity, Bluetooth, Wi-Fi vs Ethernet, Range limitations etc. Adjacent device experience can be useful- network printers, routers, cable modems Hardware troubleshooting skills (troubleshooting internet-connected hardware) Should have knowledge of device connection protocols like Bluetooth, Ethernet, Wi-Fi etc. Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Requirement :- Experience with US project: Min 2 to 3 years Excellent communication skills Open for Night Shifts Interview Mode :- Virtual Perks :- 1. Both side Cab 2. PF Deduction 3. Gratuity 4. Mediclaim If you have relevant experience and are interested, Kindly share your resume on Lalit.Bisht@rsystems.com or you can contact on 8375974434 for more details.

Role & responsibilities Handling escalated tickets from the first line Customer Support team Be a POC for all ongoing mass failures and critical escalations Working in HelpDesk board to perform pre-investigation on issues, classify accordingly, and assign to a relevant internal/external team Stakeholder management in order to get escalations addressed properly Maintaining all Team-related KPIs on an expected service delivery level Supporting customer facing teams with any technical related queries Preferred candidate profile 2+ year experience as Technical support Specialist (Help Desk) preferably at a high-growth tech startup in the financial services space Previous experience in customer facing teams Have strong analytical, communication, and organizational skills. Exhibit strong attention to detail, able to spot patterns or anomalies and investigating them to confirm or discard your suspicions The ability to explain complex issues in an easy and understandable manner Experience in Data analytics, working with mid data volumes Strong oral and written communication skills Ability to work well independently as well as the ability to work well with stakeholders Bachelors Degree, preferably in Computer science or related Willing to work Nights and Weekends on a rotating shift basis Email ID- ext.monika.agarwal@unitybank.co.in

Role & responsibilities 1. Ticket Triage & Prioritization Oversee the flow of inbound technical tickets from customers through systems like Zendesk, Linear, or equivalent. Assign tasks to appropriate implementation/support/solutions engineers, ensuring efficient handling and resolution of technical queries. 2. Team Management Manage a team of engineers responsible for customer-facing technical support. Conduct performance reviews, provide coaching, and oversee the development of the team. Lead the hiring, onboarding, and continuous training of new Implementation engineers. Schedule and oversee the staffing of support engineers on customer calls, ensuring availability for critical issue resolution. 3. Project & Resource Management Monitor deadlines, deliverables, and resource allocation for technical support tasks. Collaborate across departments and stakeholders to communicate timelines and handle technical escalations efficiently. Work closely with the implementation team to support customers through code-level debugging and integrations. 4. Process Ownership & Improvement Manage and optimize the technical support process (technical tickets, implementation, and solutioning), ensuring continuous improvement of support workflows, documentation, and issue tracking via tools like Zendesk, Linear, and internal systems. Lead the creation and maintenance of an efficient technical support knowledge base, including product documentation and training materials. 5. Customer Communication & Collaboration Act as a bridge between customer facing resources and technical teams (product, development, QA) to ensure seamless resolution of technical issues and feedback loops. Provide regular updates to all stakeholders including leadership, and the Customer Experience team on ticket statuses, timelines, and ongoing technical projects. Join customer calls as needed for diagnosing code-based errors and supporting customers during integrations and solutioning. Work hand in hand with the Customer Experience Team to ensure positive customer outcomes and seamless communication throughout lifecycle 6. Technical Expertise & Troubleshooting (Good to have) Assist in diagnosing customer implementation issues, determining whether the problem lies within the customer's codebase or CometChat's platform. Work with product teams to replicate and diagnose product bugs. Maintain a strong knowledge of CometChat's codebase and documentation to guide customers through integration and solutioning challenges. Preferred candidate profile Strong leadership and project management skills. Ability to manage multiple priorities, balancing technical expertise with a calm, customer-focused approach. Previous experience managing a technical support or similar team. Proficiency in troubleshooting, debugging code, and providing technical assistance at a high level. Excellent communication skills (both verbal and written).Proficient in using and administering ticketing systems (Zendesk, Linear, or equivalent). Nice-to-Have Experience managing support teams in a SaaS or developer-focused product environment. Familiarity with API-based integrations and SDK support. Understanding of common bug tracking and project management tools. Experience as a software developer, proficient in languages such as React JS, React Native, Vue.js, Flutter, Kotlin, JavaScript, or Swift.

As a Field Service Engineer, you will be responsible for the installation, maintenance, and troubleshooting of telecom, CCTV, and office automation equipment. You will provide technical support at client locations and ensure smooth functioning of all installed systems. Responsibilities: Install and configure telecom, CCTV, and automation devices Perform routine maintenance and service visits at client sites Troubleshoot and resolve technical issues efficiently Maintain service records and provide timely reports Coordinate with internal teams for escalated support Ensure customer satisfaction through timely and professional service Desired Candidate Profile: Education: ITI / Diploma in Electrical or Electronics & Communication Experience: Minimum 1 year in field service or technical support Location: Candidate must be based in Hyderabad Hands-on experience in installation and maintenance preferred Ability to work independently and handle customer interactions Required Skills: Installation & Maintenance Troubleshooting & Repair Communication Skills Adaptability Problem-Solving Technical Support Industry: Telecom | Office Automation | CCTV Compensation: Additional Benefits: Insurance, Travel Allowance, Incentives (based on performance)

Kafka, IBM APIC & Data Power Administration : Job Summary: We are seeking a highly skilled Middleware Support Engineer to join our dynamic team. The ideal candidate will have extensive experience in supporting and managing middleware technologies including Kafka, IBM API Connect (APIC), IBM Data Power management. The role involves ensuring the smooth operation, maintenance, and troubleshooting of these systems to support our business operations. Key Responsibilities: Provide technical support and administration for Kafka, IBM API Connect (APIC), IBM Data Power management. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Collaborate with development teams to support integration and deployment of middleware solutions. Perform regular system maintenance, upgrades, and patches. Develop and maintain documentation for system configurations, processes, and procedures. Troubleshoot and resolve technical issues related to middleware technologies. Ensure compliance with security policies and procedures. Provide on-call support as needed to address critical issues.Ensure adherence to integration best practices and standards. Document integration processes and solutions for future reference. Good to have knowledge on python.

ProductionTechnical Supportfor Java based applications Skill Set Unix OS, Scripting, SQL Queries, Devops Experience inProductionSupport Environment with Strong Technical Skills at a minimum on Unix OS, Scripting Skills, SQL Queries. Should have experience in supporting Java based applications and worked on ITSM service delivery including Release management. Exposure to dev-ops tools is a must for this level. Individual should be able to work on critical assignments ( BAU support and Project work) with minimal or no supervision and able to work in high pressure environment. Working in shifts ( No night shift)along with rotational weekend/holiday on-call coverage is part of role. Support 24X7 Good Communication Skills

Manage IT deliverables for Voice support across multiple shift with rotational weekly offs Have close working relationships with IT support teams, IT service management, business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. Process clients requests in line with the organizations security policies, existing mainframe access control lists. Display the highest standards of professionalism, email etiquette and ownership in handling each request and driving it to resolution. Display a team-spirit and work in cohesion to effectively manage requests and sub-tasks. Manage Deliverables for Voice and Chat support Access provision on systems within the scope of Offshore team Routing requests to resolution groups when incidents are not within the scope of the offshore team. Monitoring the status and progress toward resolution of all open incidents. Provision of access as per user requirement Keeping requestors informed on progress made. Assignment of the incidents, escalating the process related matters, if necessary. Co-ordination with other support teams and closure Communicate with Aviva employees, including contractors & vendors, via telephone, email, and other electronic communications regarding requests & their resolution. Coalesce with sister departments to lend completeness to a request while retaining ownership of the request and being the face of AVIVA IT division to the employee. 1 to 2 yrs experience, - Immediate joiners.

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Cloud AWS Devops. Experience: 5-8 Years.

Company: MNC Process: International voice process/International Non-voice process/ Technical Voice / Chat Qualification: Any graduates Freshers/Experienced 1+year into any customer support CTC:3.6LPA (freshers) CTC: 3.8LPA to 4.2LPA (experienced) 5 working days/2 week offs Night shifts/Rotational shifts/Rotational week offs 1 way cab (25km) Another way travel allowance. * Rounds of interview * HR Svar(score 55+) VOICE Versant(score 60)/NON-VOICE versant(score-67) OPS (manager round) * Note: Need to have good communication * * Interview date: 27-06-2025 * * Interview timings: 9am to 12pm * point of contact: 8143865111, 8121777411, 8143570716 * interview location : * MRT Infotech 202,Lovely Mansion, Raj Bhavan Road, Somajiguda, Hyderabad 500082 . https://maps.google.com/maps?q=17.4246071%2C78.4584896&z=17&hl=en

We are seeking a highly motivated and technically skilled HVAC Sales Engineer to drive business growth by promoting, selling, and specifying HVAC products and solutions Provide technical support, product training, and troubleshooting for clients Required Candidate profile Promote & sell HVAC products and solutions to potential clients Specify and design HVAC systems tailored to customer needs and project requirements Build and maintain strong relationships with clients

Role & responsibilities Provide support to end users in Singapore market on enquiries to Accounting Software via phone call / email / remote assistance. Provide Software technical assistance, troubleshoot and resolve issue. Perform data migration works. Resolve customer technical issues in a timely and professional manner. Involve in ad-hoc project. Preferred candidate profile Degree or relevant qualification like B.Com, M.Com or equivalent to the field required Strong Accounting knowledge and Software troubleshooting skills is an added advantage Ability to multi-task and work independently in a fast-paced environment Perks and benefits Group Health Insurance and Accidental Life Insurance Gratuity Work Timing General Shift (6:30 AM IST - 3:30 PM IST)(Mon Fri) Mandatory to work from Office Interested candidate please share me your updated resume to mail id - hema.g@digisme.in

GCS - Product Support Specialist (L1) | Night Shift - US EST/+ PST | Pune The Product Support Engineer is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset. In this role you wil Provide day to day functional and technical software application support in a 24x7 environment to our clients including functionality testing and troubleshooting as needed. Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT). Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations. Where necessary, time bound engagement of next level support with proper triage and case documentation. Attain and maintain product certification on Cornerstone products in adherence with Cornerstones Product Certification Program achieving deep understanding and expertise over Cornerstone applications. Active engagement with Knowledge base and forums utilizing help channels/resources. Consistently deliver aligning with set goals and beyond Collaborate with team members from all around the world. Consideration of privacy and security obligation. You've got what it takes if you have Bachelors degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment) Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Highly organized with understanding of processes, SLA's and tools used in product support ecosystem. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Positive Attitude with ability to thinking out of the box. Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation. Strong analytical and problem-solving skills. Strong team player promoting and influencing positive team spirit towards inclusive success. The role requires working in 24x7 environment (mostly US shifts) Compensation: INR 6.5L to INR 10 L Base + Shift Allowance (INR 1200/Day) + Cabs (Pick & Drop ) + Fully Catered Meals on Board This is a "Work from Office" Role

IT operations UNIX Information technology Infrastructure administration Server administration System administration

Key Responsibilities: Client Support: Provide prompt and efficient assistance to clients via phone, email, and in-person interactions. Issue Resolution: Address and resolve client issues and concerns, escalating to senior staff when necessary. Relationship Building: Develop and maintain strong relationships with clients to foster loyalty and repeat business. Account Management: Assist in managing client accounts, ensuring all information is up-to-date and accurate. Roles to be performed :- *Ability to work collaboratively in a team environment and support cross- functional initiatives. * Fresher/ Graduate or Post Graduate * A great learning attitude *Age 18-27 years. *Experience 0-2 years. *Able to join us IMMEDIATELY *Research and analytical skills. Location: Dombivli,Panvel

Responsibilities: Oversee and manage the technical aspects of facility operations. Maintain and troubleshoot facility systems, including electrical, HVAC, plumbing, and other technical equipment. Coordinate with external vendors and contractors for repairs and maintenance tasks. Conduct regular inspections to identify and address potential safety hazards or equipment malfunctions. Ensure compliance with relevant regulatory standards and codes. Develop and implement preventive maintenance programs for all technical systems. Respond promptly to facility emergencies and provide technical support as needed. Monitor energy consumption and implement energy-efficient measures. Maintain accurate records of maintenance activities, repairs, and equipment inventory. Assist in budgeting and forecasting for technical operations. Collaborate with other departments to support facility improvement initiatives. Preparing of DSR, MMR, QBR, ABR Timely preparing & submission of the Daily/Weekly/Monthly reports. Maintaining vendor Invoice tracker & AMC tracker & follow-up with vendors. Timely & errorless submission of Metrio data to clientand upload on WNS portal with zero errors. Submission of yearly budget and justification on forecast Daily, Weekly, Monthly electrical data analysis and justifications. MaintainingDaily, Weekly, Monthly inventory & analysis. Preparing PPTs for MMR, QBR Preparing, maintaining & updating of 52 week calendar. Requirements: Bachelor's degree in Electrical/ Mechanical engineering. Proven experience in facility management or a similar technical role. Strong knowledge of building systems, including electrical, HVAC, plumbing, and fire safety. Familiarity with relevant regulations and codes. Excellent problem-solving and troubleshooting skills. Ability to manage multiple tasks and prioritize effectively. Strong communication and interpersonal skills. Proficient in using computerized maintenance management systems (CMMS) or similar software. Attention to detail and a commitment to maintaining high standards of facility operation and maintenance. Familiarity with Incident Reporting tools Reports Management: SharePoint, MMR , QBR Asset sheet(LOB wise), Metrix data. Invoice Tracker , AMC tracker , Inventory tracker , Energy consumption tracker , 100% accuracy of the data

Designations Available: Assistant Professor (On Contract) Desired Skillset: Should have research papers published in International / National Journals. Exposure in handling high-value funded projects will be an added advantage Preferred Qualifications: M.Sc. (Chemistry) with good academic records Areas of Specializations: 1 Experimental research 2 Theoretical research Responsibilities: Academics: Classroom presentation Laboratory Instructions Development of Learning Resource Materials & Laboratory Development Student Assessment & Evaluation including Examination work of University. Participation in Co-curricular & extracurricular activities Student’s guidance, counseling & helping in their personal, ethical, moral, and overall character development Keeping abreast of new knowledge and skills, help to generate new knowledge and help dissemination of such knowledge through books, publications, seminars, handouts, etc. Continuing Education Activities Self-development through upgrading qualifications, Experience & Professional activities Academic / Administration: Academic and Administrative management of the institution Administration both at departmental & institutional levels Development, administration, and management at Institutional levels Monitoring and evaluation of academic activities Helping mobilization of resources for the Institution Maintain Accountability Extension / Industrial Connectivity Interaction with Industry and Society Participation in Community services Dissemination of knowledge Providing Technical support in areas of social relevance Apart from the above duties, any other relevant academic and administrative work is assigned by Head of the department and Dean of the school.

Designations Available: Assistant Professor (On Contract) Desired Skillset: Should have research papers published in International / National Journals. Exposure in handling high-value funded projects will be an added advantage Preferred Qualifications: M.Sc. (Physics) with good academic records Areas of Specializations: 1 Experimental research 2 Theoretical research Responsibilities: Academics: Classroom presentation Laboratory Instructions Development of Learning Resource Materials & Laboratory Development Student Assessment & Evaluation including Examination work of University. Participation in Co-curricular & extracurricular activities Student’s guidance, counseling & helping in their personal, ethical, moral, and overall character development Keeping abreast of new knowledge and skills, help to generate new knowledge and help dissemination of such knowledge through books, publications, seminars, handouts, etc. Continuing Education Activities Self-development through upgrading qualifications, Experience & Professional activities Academic / Administration: Academic and Administrative management of the institution Administration both at departmental & institutional levels Development, administration, and management at Institutional levels Monitoring and evaluation of academic activities Helping mobilization of resources for the Institution Maintain Accountability Extension / Industrial Connectivity Interaction with Industry and Society Participation in Community services Dissemination of knowledge Providing Technical support in areas of social relevance Apart from the above duties, any other relevant academic and administrative work is assigned by Head of the department and Dean of the school.

Looking for an Infrastructure engineer who is detail-oriented and proficient with Technologies, Operating systems, networking, Software, and Hardware. The engineer will be responsible for installing, configuring, maintaining, and administrating Windows servers, operating systems, active directory, and VMware. Provided complete IT technical support services and assisted global IT infrastructure setup for Greenfield project Management teams to ensure efficient business processes. Daily Administration & IT/IS Support for Plant Vadodara and Warehouse. Administrating/Monitoring Windows 2012, 2008, PhysicalVMWARE Servers, Application Server, Domain Server, File Server. Work with end-users, resolving their software and hardware issues in an Efficient manner. Configuration of iPhones, Smartphones & IPad, etc. Mail ID and Windows ID creation and configuration CCTV setup and maintains To ensure strict adherence to Companies security policies like portable devices restrictions etc. Active Directory administration for all India locations, Manage Users, groups, and support. Assist, Plan & Implement the up- gradation of Hardware Software on Live Servers Inventory records and License for all IT Assets (software and Hardware) Established process improvement strategies that drove positive changes and resulted in a 100% IT incident remedy rate. BCPDR Plan for IT Infrastructure. Liaising with the external agencies to ensure timely completion of the projects Incorporating technical zero fault suggestions for efficient implementation with the Department Heads. Supervising the use of IT inventory and consumables and ordering as and when required for I T Maintenance and Server room functions Imparting IT Orientation to New Recruits. Planning Prepare yearly CAPEX budget for IT India as per requirements. And Monitoring Vendor Management (ISP/IT consumable/Hardware ) UPS

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Bhuvana-7406034000 or 9964080000 or visit jobshop.ai to explore other open positions with us

**"JobShop Your Partner for Top Call Center Jobs in Bangalore!"** - JobShop has partnered with Bangalores leading BPOs to bring you the best call center jobs available. With just one application, youll access multiple roles, offering great pay, comprehensive training, and steady growth. Freshers and experienced candidates, come find your place in a dynamic work environment! - With JobShop, the right job is just one click away. Start your application today and see how easy it is to join a top BPO company! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Bhuvana-7406034000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Service Engineer- Pharma ( Metal Detector, X-Ray Scanner, Metal Checkware, F&B Inspection Machines) The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high speed inspection and batch coding equipment. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing company. Essential Functions: Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support. Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment. Must be self-motivated with ability to work & think well independently. Perform scheduled and un-scheduled maintenance of equipment and associated equipment. Provide installation expertise at customer sites as well as conducting pre-installation assistance. Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns. Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipments as per ACE Technologies Standards. Work with engineering, project management, spare parts and management groups to resolve escalated problems. Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner. Properly document, label, and return all defective parts resulting from repair. Make technical recommendations to Technicians, Operators and Artisans. Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline. Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept. Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to ACE Technologies requirements. Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the ACE Technologies manufacturing facility. Assist the spare parts department with recommended spare parts and wear parts to existing and new customers. Provide technical support to other Field Service Engineer Technician on the field or in- house Overtime may be necessary as work load dictates. This may include weekdays or weekends. Must be able to use a computer for creation of reports and data entry required. Must be able to use a smartphone and any related applications required for the job or timekeeping. Must maintain clean and professional appearance while working with customers, vendors and colleagues. Accept other responsibilities as requested or required by the Service Manager or the Company as needed. Must participate in training opportunities as determined by the Company. Required qualifications and skills: A Bachelors degree Diploma. 3+ Years in Service Engineering experience of capital equipment in food and beverage industry. Preference: Metal Detector, X-Ray Scanner, Metal Checkware, F&B Inspection Machines. Able to complete projects in a timely manner Excellent computer literacy is must and knowledge of visualization would be preferred. The ability to work with multiple discipline projects. Excellent organizational, time management, leadership, and decision-making skills. Strong written and verbal communication skills.

Technical Manager ( Application ) - Cooling Towers and Boilers in Water treatment Chemical Working Zone: Cooling Towers and Boilers 1. Carry out on-site service visits to the clients, follow the visit schedules. 2. Provide routine support to the Sales team in the site observation and optimization. 3. Sampling, testing and reporting the system water samples. 4. Conduct on-site assessments and gather data to develop tailored treatment solutions for cooling tower and boiler water treatment 5. Check and Inspect the Chemical dosing systems at client sites (cooling towers/Boilers) 6. Site chemical inventory management and report to the management for the re-ordering 7. Interpret the data and provide written recommendations to ensure the treatments are as per the requirement. 8. Provide technical support to customers, identify, root-cause analysis, troubleshooting and escalating as required 9. Prepare Technical reports and timely submission to the client 10. Assist Sales team with plant surveys, start-up of the new accounts and applications 11. Follow safety standards and incident reporting. Qualifications 1. Bachelors degree/Diploma Chemical Engineering, Mechanical Engineering, or a related field 2. 2-5 years of Service in water treatment chemicals application in various water treatment systems preferably in Cooling Systems and Boilers at various industries 3. Knowledge of water treatment Chemicals 4. Excellent communication skills 5. Problem-solving mindset and the ability to work independently and in cross-functional team 6. Experience in Computers (MS Office ) 7. Ability to travel (80%) to visit client sites and monitoring the systems

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.