Key Responsibilities: Respond promptly to customer queries via phone, email, or chat. Identify, diagnose, and troubleshoot software/hardware issues. Provide step-by-step guidance to customers to resolve technical problems. Escalate complex issues to higher-level support or development teams. Maintain accurate records of customer interactions and issues. Follow up with customers to ensure problems are resolved to their satisfaction. Work with internal teams to improve customer service and product quality. Stay updated with product knowledge, system changes, and support tools. Requirements: Bachelor’s degree in IT, Computer Science, or a related field preferred. Proven experience in technical support or a similar role is an advantage. Excellent problem-solving and communication skills. Familiarity with Windows/Linux/Mac OS environments and basic networking. Ability to learn quickly and handle multiple tasks. Strong customer service attitude. Coordinate with - 7427811320 jobs@fetaca.com * Job Type: Full-time Pay: Up to ₹240,000.00 per year Shift: Day shift Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Aarvi Trade Solution LLP

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Technical Support Executive