Posted:19 hours ago|
Platform:
Work from Office
Full Time
We are looking for a highly skilled and experienced Technical Support Analyst to join our team in India. The ideal candidate will have 6-11 years of experience in the software product industry, with excellent technical skills and strong communication abilities. Roles and Responsibility Provide technical support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest process improvements. Stay updated with new technologies and industry trends. Job Requirements Strong understanding of software product development life cycles. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with technical support tools and software. Ability to adapt to changing priorities and deadlines.
BMC Software
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
8.0 - 13.0 Lacs P.A.
10.0 - 14.0 Lacs P.A.
5.0 - 7.0 Lacs P.A.
Chennai, Tamil Nadu, India
Salary: Not disclosed
1.8285 - 4.99685 Lacs P.A.
Hyderabad, Telangana, India
Salary: Not disclosed
Mumbai, Maharashtra, India
Experience: Not specified
Salary: Not disclosed
Bengaluru / Bangalore, Karnataka, India
3.0 - 6.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.
Hyderabad
Experience: Not specified
1.0 - 5.0 Lacs P.A.
