Technical Account Representative

The ideal candidate for this position should possess the following attributes: - Good technical skills in Oracle Database with experience in Oracle Applications like Fusion Applications, EBS, PSFT, etc. - Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure. - Understanding of Artificial Intelligence and its applications. - Familiarity with technical architecture, operating systems, and networks. - Strong customer-facing skills. - Ability to multitask and maintain composure in high-stress situations. - Strong problem-solving skills and willingness to learn new technologies. - Detail-oriented, organized, and excellent communication skills. - University degree with postgraduate technical or management qualifications. - OCI Certified / ITIL Foundation Certification in IT Service Management / PMP / Azure Cloud Certification. The candidate should have a minimum of 15 years of experience in Oracle products, including Technical/Functional and Project/Program Management. The role will be based in Bangalore/Hyderabad. Responsibilities include: - Providing direction and mentoring to team members. - Demonstrating authority and understanding of customer's business strategies. - Managing Oracle Support relationship with designated large accounts. - Establishing professional relationships with key customer contacts. - Leading complex Account Planning and Account Reviews. - Executing Project and Contract Management. - Contributing to regional and global strategy execution. - Ensuring diversity and inclusion in the workforce. Oracle offers a competitive suite of Employee Benefits, including Medical, Life Insurance, Retirement Planning, and more. The company is committed to fostering a diverse and inclusive culture that values different perspectives and insights. Career Level: IC4 Responsibilities: - Governance - Account Management - Escalation Management - Business Value Generation - Lead Generation About Us: Oracle is a world leader in cloud solutions, using innovative technology to address current challenges. The company values inclusivity and empowers employees to contribute to innovation. Oracle provides global opportunities with a focus on work-life balance and competitive benefits. Employee engagement in volunteer programs is encouraged. Oracle is committed to including individuals with disabilities in all stages of the employment process. Accessibility assistance or accommodation requests can be made by emailing accommodation-request_mb@oracle.com or calling +1 888 404 2494 in the United States.,