Tech Support Associate

Job Description

Job Title: Tech Support BPO Executive

Location: Visakhapatnam

Job Type: Full-Time

Experience Required: 0–2 years

Key Responsibilities:

Make outbound calls to prospective customers from the provided database or leads.

Explain the products/services offered by the company.

Ask questions to understand customer needs and suggest appropriate products or services.

Generate leads and follow up on inquiries.

Maintain call logs, records, and update CRM.

Handle customer queries and resolve issues in a timely manner.

Meet daily/weekly/monthly call and conversion targets.

Requirements:

Any Bachelor’s degree

Proven experience as a Telecaller or similar customer service/sales role is preferred.

Excellent verbal communication and interpersonal skills.

Ability to learn about products and services and explain them to customers.

Good command of languages (English, Hindi, or regional languages as applicable).

Basic computer knowledge and experience with CRM software is a plus.

Preferred Skills:

Persuasion and negotiation skills

Active listening and problem-solving

Patience and resilience

Time management and multitasking ability

Interested candidates send resumes in below contact number and email id:7207580011,720580022

email id: hr.pravishree@gmail.com

Job Type: Full-time

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person