Team Leader

This is a full-time on-site role for a Team Leader at Punjab National Bank CASA located in Gorakhpur. As the Team Leader, you will be responsible for overseeing day-to-day operations, managing and supporting team members, ensuring exceptional customer service, achieving sales targets, and maintaining compliance with bank policies. Your role will involve motivating and guiding the team, handling escalated customer issues, and providing performance feedback. To excel in this role, you should possess leadership and team management skills, excellent customer service and communication abilities, a sales and target-driven mindset, and knowledge of banking operations and compliance. Strong problem-solving and decision-making abilities are essential, along with the capability to motivate and guide a team effectively. Relevant banking or financial experience is a plus, and a Bachelor's degree in Business, Finance, or a related field would be beneficial.,