Team Leader

As India's leading financial services and broking company with over 900 investment centers nationwide, Arihant Capital is dedicated to making investments and financial services more understandable and accessible to all. We prioritize customer focus and aim to cultivate an inclusive environment where our employees can excel and make a meaningful impact. You will be responsible for overseeing the entire online sales team to ensure optimal performance. This includes servicing existing retail clients and sub brokers, as well as generating leads through established client relationships. Managing queries, limits, and risk management of online clients will be a key aspect of your role. Additionally, you will play a crucial part in brand promotion to drive sales and cross-selling various products such as equity, depository, mutual fund, IPO, Bonds, currency, commodity, and financial planning services to clients. To excel in this role, you should hold a Graduate/MBA qualification with at least 4-5 years of experience in the broking or finance sector. Previous experience in leading teams in customer-facing roles with a strong focus on achieving results is essential. Your ability to empower and motivate others to deliver exceptional client service and operational performance will be crucial. Demonstrated commitment to ethical, empathetic, and proactive client interactions is highly valued. Candidates with an established client base and proven revenue generation capabilities are preferred. Excellent communication skills in English and Hindi are required, with proficiency in local languages considered advantageous. Additionally, providing or arranging regular product training for staff members is part of the role to ensure continuous development and growth.,