Team Leader / Manager / Night Shift / Female

Job Description

Job Title: Female Team Leader (Night Shift) Location: Noida 62 Shift Timing: Night Shift Employment Type: Full-Time Salary: As per industry standards + incentives Job Overview We are seeking an experienced Female Team Leader to manage and oversee our night shift operations team. The ideal candidate will have strong leadership abilities, excellent communication skills, and a proven track record of driving team performance in a fast-paced environment. Key Responsibilities Supervise and manage the night shift team to ensure daily targets and KPIs are met Provide coaching, feedback, and performance monitoring to team members Ensure adherence to process standards, company policies, and quality benchmarks Handle escalations and resolve operational issues promptly Maintain daily, weekly, and monthly reports on team performance and attendance Coordinate effectively with management and other departments as required Motivate and engage the team to maintain a positive and productive work environment Requirements Minimum 1–3 years of experience as a Team Leader or Supervisor, preferably in a BPO or international process Strong leadership, people management, and problem-solving skills Excellent verbal and written communication skills (English required) Comfortable working in night shifts Female candidates only (due to team composition and shift requirements) Knowledge of digital marketing processes or sales operations is a plus Perks and Benefits Attractive salary with performance-based incentives One-side cab or travel allowance (if applicable) Opportunities for professional growth and advancement Supportive and collaborative work environment To Apply: Please send your updated resume to hr@sstechservices.net or contact 9818917492 Job Types: Full-time, Permanent Pay: Up to ₹55,000.00 per month Schedule: Monday to Friday Night shift Supplemental Pay: Performance bonus Work Location: In person