Team Leader

2 - 4 years

5 - 7 Lacs

Posted:10 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • The role of a Process Leader is to ensure that the tasks assigned are completed on time, accurately and completely.
  • He is responsible for understanding the promised service to his client (s).
  • He is responsible for following all the agreed processes and procedures diligently and without any requirement for follow
  • up from his line manager.
  • His responsibility includes attending all training programs assigned to him, attending periodic team meetings, feedback sessions and to seek clarifications where the process or deliverables are unclear to him.
  • He can manage the team and client independently.
  • He is responsible to ensure that his attendance is regular, and his absences are planned.
  • The Process Leader reports into the Manager and is required to escalate issues to his direct line manager related to client servicing.

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