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Vahan Inc.
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Team Lead - Telecalling Operations

Team Lead - Telecalling Operations

Vahan Inc.

3 - 6 years

5 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Customer acquisition Report generation Team management Sales Sales operations Analytical Sales Executive Customer experience Inside sales CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Vahan.ai

Vahan is on a mission to provide meaningful livelihoods to the next billion Internet users. We help large enterprises like Zomato, Swiggy, Flipkart, and Uber hire blue-collar workers using AI and WhatsApp as the primary interface. Our technology automates the end-to-end recruitment process, enabling companies to scale faster and more efficiently.

Backed by marquee investors like Khosla Ventures, Y Combinator, and Founders Fund, we are growing rapidly and looking for passionate individuals to help us scale further.

Role Overview

We are looking for a high-performing Team Lead Telecalling Operations to manage and scale a team of Inside Sales Executives. The ideal candidate will have a proven track record in inside sales, team management, and hitting aggressive targets in a fast-paced environment. You will play a pivotal role in driving customer acquisition and revenue growth.

Key Responsibilities

Lead, coach, and manage a team of Inside Sales Executives to achieve daily, weekly, and monthly targets.
Own end-to-end inside sales operations from prospecting and qualification to conversion.
Monitor key sales metrics (calls, conversions, pipeline health) and continuously improve team performance.
Develop and execute sales strategies to improve productivity and conversion rates.
Collaborate with Marketing, Product, and Customer Success teams to refine messaging, improve lead quality, and enhance customer experience.
Use CRM tools to track performance, generate reports, and make data-driven decisions.
Regularly conduct training and role-playing sessions to sharpen sales skills and product knowledge.
Hire, onboard, and ramp new sales team members as needed.

Requirements

3 6 years of experience in inside sales, with at least 1 2 years in a team lead or supervisory role.
Proven track record of meeting or exceeding sales targets in a fast-paced environment.
Strong leadership, coaching, and communication skills.
Analytical mindset with a good understanding of sales KPIs and CRM tools.
High level of ownership, self-motivation, and attention to detail.

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Vahan Inc.

Recruitment Technology

Los Angeles

51-200 Employees

9 Jobs

Key People

Vishal D. Gupta

Co-Founder & CEO
Michael O'Dell

Co-Founder & CTO

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Team Lead - Telecalling Operations