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Team Lead – IT Operations

Team Lead – IT Operations

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Netzwerk.Ai

6 - 8 years

8 - 10 Lacs

Chennai

Posted:1 week ago| Platform:

Apply

Skills Required

SFTP networking fundamentals automated file transfers team management improve processes MFT cloud platforms Incident Management ITIL processes perform root cause analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a Team Lead - IT Operations to oversee our Technical Operations team, ensuring the monitoring of jobs and servers and secure file transfers. This role requires a strong technical foundation, hands-on troubleshooting skills, and team leadership experience. The ideal candidate will drive operational excellence, process automation, and team development, ensuring high availability and reliability of mission-critical systems.
Key Responsibilities:Team Leadership: Manage, mentor, and guide the TechOps team.Job & Server Monitoring: Oversee job schedules, detect failures, and ensure uptime.File Transfers: Manage and secure SFTP, MFT, and automated file transfers.Incident Management: Troubleshoot issues, perform root cause analysis (RCA), and improve processes.Collaboration: Collaborate with cross-functional teams for seamless operations.Required Skills & Qualifications:6+ years in Technical Operations or IT Infrastructure.2+ years of people management experience.Strong experience with monitoring tools.Hands-on knowledge of file transfer protocols (SFTP, FTPS, MFT solutions).Basic understanding of cloud platforms and networking fundamentals.Excellent troubleshooting, problem-solving, and communication skills.Define and refine incident response and escalation procedures.Preferred Skills:Experience with ITIL processes and incident management.Familiarity with security best practices for operations and data transfers.Ability to communicate complex technical issues to stakeholders.Experience working in a 24/7 operations environment.Chennai (US Shift WFO) No Cabs

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Team Lead – IT Operations