Team Lead – IT Operations

6 - 8 years

8 - 10 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a Team Lead - IT Operations to oversee our Technical Operations team, ensuring the monitoring of jobs and servers and secure file transfers. This role requires a strong technical foundation, hands-on troubleshooting skills, and team leadership experience. The ideal candidate will drive operational excellence, process automation, and team development, ensuring high availability and reliability of mission-critical systems.
Key Responsibilities:Team Leadership: Manage, mentor, and guide the TechOps team.Job & Server Monitoring: Oversee job schedules, detect failures, and ensure uptime.File Transfers: Manage and secure SFTP, MFT, and automated file transfers.Incident Management: Troubleshoot issues, perform root cause analysis (RCA), and improve processes.Collaboration: Collaborate with cross-functional teams for seamless operations.Required Skills & Qualifications:6+ years in Technical Operations or IT Infrastructure.2+ years of people management experience.Strong experience with monitoring tools.Hands-on knowledge of file transfer protocols (SFTP, FTPS, MFT solutions).Basic understanding of cloud platforms and networking fundamentals.Excellent troubleshooting, problem-solving, and communication skills.Define and refine incident response and escalation procedures.Preferred Skills:Experience with ITIL processes and incident management.Familiarity with security best practices for operations and data transfers.Ability to communicate complex technical issues to stakeholders.Experience working in a 24/7 operations environment.Chennai (US Shift WFO) No Cabs

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