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Aldius Consulting Group
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System Tech Support Administrator

System Tech Support Administrator

Aldius Consulting Group

1 - 4 years

|

0 Lacs

Posted:6 days ago| Platform:

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Skills Required

System Support Lan Wan User Support Software Configuration System Maintenance System Configuration System Performance LAN Configuration Network Configuration Software Installation System Installation Asset Management System Management User Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

System Technical Support Specialist

Key Responsibilities:

Provide technical support for desktop systems, laptops, printers, and mobile devices (Windows, macOS, Linux).
Troubleshoot and resolve hardware and software issues in a timely manner.
Set up and configure new hardware, software, and peripherals for end-users.
Assist with network connectivity issues (LAN, WAN, Wi-Fi).
Perform routine maintenance and system updates on workstations.
Monitor and maintain system performance and log issues.
Escalate complex problems to Tier 2/3 support or relevant IT teams.
Maintain documentation of support processes and technical solutions.
Support user account management (Active Directory, Office 365, email, etc.).
Role & responsibilities

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Aldius Consulting Group

Consulting

Business City

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