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2.0 - 4.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Key Responsibilities For complicated multi discipline features: Partners with development engineers during development process. Provide risk assessment. Ensure quality per defined specification. Prepares test procedures and work plans for qualification. Designs and implements methods for Qualifying, testing and evaluating of features as well as full systems and products. Execute qualification and testing procedures. Analyzes complicated features reports and recommends corrective actions. Lead Integration of sub system Responsibility to R&D sub system and system level integration. Provide integration plans (Tools, HC, work plans). Leads and executes on and off tool integration. Provide feedback to R&D on all integration aspects. Recommend (and sometime lead) corrective actions. Production documentationdefine and qualify full build book and full sub system ATP tests. For system level calibrations and tests: Provides 3rd level escalation. Focal for field issues. Focal for manufacturing issues. Developed or take part in developing of (according to PD procedures) calibrations and small system features to improve tool performance, EOU, Maintenance and quality. "‹ Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market "‹ Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Qualifications Education: Bachelor's Degree Skills: Certifications: Languages: Years of Experience: 2 - 4 Years Work Experience: Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 3 weeks ago
2.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials develop complex multidisciplinary systems for metrology and quality control processes in the semiconductors industry . Our systems contain high-end Physics , HW , Algo and SW all combine into unique system allowing our customers extend and improve their existing technologies. System Qualification Engineer day-to-day work contain examine new modules and system improvements , assess their integration complexity to existing / new system and how they might affect the system overall performance. Work involves close collaboration with various RnD disciplines and conducting complex experiments on real tools or dedicated simulators until approval or rejection of the suggested design Roles & Responsibilities Early involvement in development phases to optimize suggested design alternatives Close collaboration with R&D disciplines such as System Eng , Physiscs , SW eng. , Mechanics etc. Perform detailed risk assessment from module to system level and assess the impact on system performance and integrity D efine set of experiments to validate the design , while considering efficient risk red uction L ead comprehensive testing on simulators & real tools and perform detailed analysis on collected data Share conclusions on the module performance and existing gaps to address Provide recommendations for performance spec s and promote c orrective actions for future de signs Approve final design and specs to be "field ready" develop validation tools and capabilities for modules and system performance evaluation 20 % t ravel for new designs implementation and for complex system issues troubleshooting System analytical capabilities Methodic & Quick learner Excellent interpersonal and leadership skills Ability to work and lead complex tasks independently Applied Materials Metrology and Inspection platforms system / application knowledge & experience - Major advantage Working in Multipipeline systems environment - Major advantage M ATLAB / Python knowledge - Advantage " Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 3 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Introduction Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. This position is based In Bengaluru. Primary responsibility will be to help support/maintain and migration of our MES products. You will be required to work with various stakeholder internally & externally to support the product. Key Responsibilities Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements Core subject matter expert would be around MES (Manufacturing Execution System) Modeling, QA and Deployment Oracle database administration (Unix/RHEL) Should have good communication and co-ordination skills and thorough in documentation." Ability to work independently and with others across stakeholder like Customers & their IT team, development teams and other supporting services." Should be proactive identifying support needs and preventing them. Should be able to debug and troubleshoot application. Identify bottlenecks and devise solutions to overcome the same. Look for continuous improvement opportunities and identify/propose improvements." Help maintain customer defect data and bring in automation. Technical Skills required:" Experience in MES (Manufacturing Execution System) domain including business requirements understanding, Configuration, MES Modelling, Deployment to Production at customer site. Hands on experience in Oracle database covering PL/SQL programming, Installation, Configuration, Administration and Query Optimization Hands on experience in MES functionality QA Testing with modules like Work In Progress, Tracking and Genealogy, Data Collection, Process Management, Scheduling and Dispatch, Quality Defect Management, Maintenance Management, MES Interface to Enterprise applications (Upstream) and Equipment (Downstream) Preferred to have working experience in semiconductor industry or semiconductor (Front-End or Back-End) knowledge. Experience in UNIX/ RHEL or OpenVMS Platform Experience in Tibco RV, DMQ and Web Service 3 - 7years experience in system administrator or configuring an MES(PROMIS or any other) system in a production semiconductor, LCD, LED & Solar environment. Solid skills and experience in UNIX, Linux, VMS, and Windows operating systems, networking, shell scripting. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 3 weeks ago
6.0 - 10.0 years
11 - 15 Lacs
Mumbai, Bengaluru
Work from Office
locationsNew DelhiMumbaiBangalore - Carinaposted onPosted 30+ Days Ago job requisition idR-047126 About the job: Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator with an overall 6-10 years of experience, to join us as Technical Account Manager for our Telco customers covering Red Hat OpenStack and Red Hat OpenShift Container Platform. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, R&D, Product Management, Global Support, Sales & Services teams to debug, test, and resolve issues. What will you do: Perform technical reviews & share knowledge to proactively identify & prevent issues Understand your customers' technical infrastructures, hardware, processes, and offerings Perform initial or secondary investigations and respond to online and phone support requests Deliver key portfolio updates and assist customers with upgrades Manage customer cases and maintain clear and concise case documentation Create customer engagement plans & keep documentation on customer environments updated Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Engage with Red Hat's field teams, customers to ensure a positive platform & cloud technology experience and a successful outcome resulting in long-term enterprise success Communicate how specific Red Hat platform & cloud solutions and our cloud road-map align to customer use cases Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption Establish and maintain parity with Red Hats platform & cloud technologies strategy Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical or process areas or process areas Travel to visit customers, partners, conferences, and other events as needed What will you bring: Bachelor's degree in science or a technical field; engineering or computer science Competent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Upstream involvement in open source projects is a plus RHOSP Proven & strong system administration and troubleshooting experience with Red Hat OpenStack Experience in a support, development, engineering, or quality assurance organization RHOCP Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management Understanding of RHOCP Architecture & different types of RHOCP installations Experience in RHOCP Troubleshooting and data/logs collection Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus Administration experience of Red Hat OpenShift v4.x will be considered a plus About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Posted 3 weeks ago
3.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Serve as partner with a sub-group within function or BU, or with a smaller country/site provides support services to GIS customers for IT infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Anayzes, schedules and carries out updates to the IT infrastructure which includes patching, upgrades and regular scheduled maintenance. Executes complex changes while following standard operating procedures and change management policies. completes root cause analysis of outages or incident trends. Recommends preventative actions. Responsible for handling escalations for incidents, outages for IT infrastructure function. Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Microsoft Sqlserver DBA and Cloud DBs Admin 1. Good Communication Skills2. Effective in working with Business Users and with Vendors like Microsoft3. Good Hands on experience in Administration of Microsoft Sqlserver Databases4. proficient in Managing IAAS and PAAS Sqlserver Databases5. Efficient in designing Backup and Recovery for cloud DBs and Sqlserver DBs6. Fixing Application Team Performance issues7. License Management -- Sqlserver Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 3 weeks ago
2.0 - 7.0 years
8 - 12 Lacs
Pune
Work from Office
locationsPune - Tower 6posted onPosted 30+ Days Ago job requisition idR-046985 About the Job The Satellite engineering team is looking for a Ruby developer interested in system administration, networking, configuration automation with technologies like Puppet or Ansible. Satellite is a system management solution written in Ruby on Rails. Our team of engineers is from all around the world. Our fully open-sourced stack includes the following technologiesRuby, Ruby on Rails, PostgreSQL, Sinatra, React. Satellite supports provisioning on hypervisors such as VMware, libvirt, kubevirt, cloud services like AWS, GCE, Azure. Satellite project (an upstream project like Foreman, Katello) has an active community of contributors outside of Red Hat too. You'll have an opportunity to work on real-life issues of an enterprise on-premise product with thousands of existing users. What will you do: Contribute features and bug fixes in collaboration with other team members Collaborate with other team members on analyzing and fixing bugs in the project Incorporate the feedback from other team members during PR reviews to drive the development tasks to the successful end Collaborate across time zones and geolocations with cross-functional teams, such as other engineering teams, product management, UX, and quality engineering Publicly communicate planned changes with the developers and users, gathering their inputs and incorporating them into your work Work on prototypes for new enhancements, experiment with new tools and projects that would further improve the Satellite Demonstrate contributions to stakeholders and community What will you bring: Experience with Linux OS on user level 2+ years of development experience in Ruby/Python with a desire to learn and program in Ruby Experience with front-end technologies like React and Redux Git or other source code manager experience Ability to troubleshoot and solve complex issues Communicative level of English Followings are considered as Plus: Linux administration skills, experience with configuration management, networking, network booting, various hardware platforms Programmatic/user knowledge of VMware or other hypervisor/cloud provider Having the knowledge of postgres database Open source contributions About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Kochi
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Support. Experience: 3-5 Years.
Posted 3 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SSL Administration like certificate renewal and monitoring Experience in queue manager configuration and load balancing, security management (OAM), performance and tuning Experience with MQ in AIX, Red Hat Linux (RHEL) and Windows servers Experience in Managed File Transfers (MFT) Configuration, deployments, and vulnerability remediation in multi-tier environments with firewalls, load balancers, and high availability solutions Preferred technical and professional experience Working experience in Cloud (GCP, AWS) Knowledge in CI/CD and pipeline automation tools Knowledge in Containerisation / Kubernetes / OpenShift
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PL-SQL. Experience: 1-3 Years.
Posted 3 weeks ago
3.0 - 8.0 years
15 - 16 Lacs
Chennai
Work from Office
About the Company: The Hitachi Energy India Operations Center (INOPC) houses over 3, 000 energy transition technologists in three locations from grid automation, transformers, high voltage products, grid integration and service businesses. Spread over 3, 00, 000 sq feet, with nearly 50, 000 sq feet of dedicated lab space, the center brings under one roof diverse engineering capability that has been built over the years, fostering collaboration to advance the world s energy system to be more sustainable, flexible and secure. INOPC supports Hitachi Energy units across 40+ countries to deliver projects in 80+ countries. We are technology leaders at the forefront of evolving the world s future energy system. The rising energy consumption with changing lifestyles and rapid urbanization, is driving the need for affordable, reliable and sustainable energy. Our innovative technologies help to make the energy system more resilient, secure and safe. Electricity will be the backbone of the carbon-neutral future and together, with customers and partners, we are co-creating solutions that are helping to accelerate the energy transition. Customers count on our technologies to help them to integrate huge volumes of renewable energy into the world s grids and manage increasing levels of complexity; and our technologies are also instrumental to the electrification of transportation, industry and smart life sectors. The center equally focuses on catering to grow complexity in domestic and international grids and is a key lever for Hitachi Energy s growth globally. The opportunity: As a DevOps Engineer, you will bring a strong foundation in DevOps and a passion for automation to enhance deployment workflows. You will work in cloud services, containerization and monitoring tools to enhance operational efficiency. How you ll make an impact: Prepare and maintain Azure DevOps pipelines for automated deployments. Monitor and troubleshoot CI/CD workflows, resolving build and deployment failures. Manage Azure DevOps Services, including Repos, Pipelines, Artifacts, and Boards. Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools. Deploy, manage, and troubleshoot Kubernetes clusters, including Pods, Deployments, Services, and ConfigMaps. Design, implement, and maintain scalable and reliable cloud infrastructure using AWS, Azure, or GCP. Monitor system performance, availability, and application health to ensure reliability. Monitor systems and applications for security vulnerabilities and threats. Configure and troubleshoot networking components, such as IP addressing, subnetting, DNS, DHCP, and network interfaces. Perform basic system administration tasks on Linux-based servers, including user management, file permissions, and process monitoring. Set up and manage SSH for secure remote access and key-based authentication. Respond to production incidents, troubleshoot issues, and ensure minimal downtime. Conduct post-incident reviews, analyze root causes, and implement preventive measures. Identify and implement process improvements to enhance system reliability and developer productivity. Collaborate with security teams to ensure compliance with security standards and best practices. Work with Git for version control, following best practices in repository management. Stay updated with industry trends and emerging technologies, integrating innovative solutions into DevOps practices. Maintain detailed documentation of devops processes, incidents, and procedures. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor s degree with at least 2 years of proven experience in DevOps. Proficiency in Azure DevOps, Cloud (Azure/AWS/GCP), Ansible, Terraform, Shell Scripting, Git, Linux, Docker, Kubernetes, monitoring and logging tools. Strong communication skills with proficiency in English (speaking writing). Proficiency in both spoken written English language is required Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .
Posted 3 weeks ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description We are seeking an experienced and motivated DevOps Manager to lead our DevOps team and drive the design, implementation, and maintenance of scalable and secure infrastructure. You will collaborate with product, security, and operations teams to automate and streamline processes, ensuring reliable deployment pipelines, high system availability, and quick recovery times. You will report to Technical Director of the function and will work from our Electronics City, Bengaluru Office in Hybrid work model. Your Responsibilities: Lead and mentor a team of DevOps engineers and foster a culture of continuous improvement. Design, implement, and manage scalable cloud-based infrastructure (AWS, Azure). Develop, deploy, and maintain CI/CD pipelines using Jenkins to automate software build, test, and deployment processes for improved efficiency and reliability. . Collaborate with product, operations and security teams to streamline DevOps process. Gather and document technical requirements and processes and provide installation guidelines along with deployment support across various environments. Implement monitoring solution to track system performance, troubleshoot issues, and ensure system reliability and availability. Deploy and manage containerized applications using Docker and Kubernetes, optimize cluster performance, and troubleshoot container-related issues. Develop and enforce security best practices across the software development and deployment pipelines. Drive cost optimization initiatives across infrastructure and cloud services. Maintain disaster recovery, backup, and high-availability strategies. Manage and optimize Git repositories to enable seamless code collaboration and integration Stay current with industry trends and emerging technologies to drive innovation. Participate in agile workflows, sprints, and retrospectives. The Essentials - You Will Have: Bachelors degree in Computer Science, Engineering, or a related field (Masters preferred). 5 to 8 years of experience in DevOps or similar roles. 3+ years of leadership or management experience. Hands-on experience with cloud services (AWS, Azure) Proficiency in infrastructure as code (Terraform, CloudFormation, Ansible, etc. ). Strong knowledge of containerization and orchestration (Docker, Kubernetes) Expertise with CI/CD tools like Jenkins, GitLab CI, ArgoCD, or similar Solid understanding of networking, security principles, and system administration (Linux/Windows). Strong scripting skills (Bash, Python, etc. ) The Preferred - You Might Also Have: Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer. Expert, or Google Professional DevOps Engineer. Experience implementing DevSecOps practices. Knowledge of Logstash and other monitoring tools. Experience with Agile/Scrum methodologies. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-FR1
Posted 3 weeks ago
2.0 - 4.0 years
7 - 12 Lacs
Mumbai, Hyderabad
Work from Office
At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Job Description Summary As a Lead DevOps Engineer, you will create, manage and support the full suite of LTX Trading applications. You will work with development and infrastructure teams to help design complex and secure business critical applications. You will automate manual work while building scalable, highly available, financial systems. Company Description: LTX is a next-generation fixed income trading platform incubated within Broadridge Financial Solutions, a global fintech company and a leader in fixed income technology. LTX brings instantaneous AI-based market intelligence and smarter trading protocols to the institutional fixed income trader. LTX s goal is to create greater efficiency and transparency in illiquid financial markets while strengthening sell-side to buy-side relationships. Job Description: As a Lead DevOps Engineer, you will create, manage, and support the full suite of LTX Trading applications. You will work with development and infrastructure teams to help design complex and secure business critical applications. You will automate manual work while building scalable, highly available, financial systems. Key Responsibilities: Support and troubleshooting of LTX Trading applications (including High Availability, Disaster Recovery, Vulnerability Management, Incident Management, Patching and Change management). Analyze, provide feedback, and assist in implementation of system infrastructure Develop fully automated pipelines for both java and python applications which build, deploy and test across multiple environments. Automate infrastructure provisioning, deployment, and delivery both in the cloud and on-prem. Automate DB schema creation and test data population Immerse yourself in the product s codebase and architecture, understanding how critical components work together - work with system hardware and software vendors for any support discussions. Participate in cross-functional projects, working with others for on-going issues, release schedule and general system administration issues Implement tools and dashboards for various services and operations of the LTX Platform includes operational, capacity monitoring. Required Experience: You must be able to write application code or have done system automation utilizing Python or an automation framework such as Chef or Terraform Ability to containerize an application and build a process around creating containers and pushing them to an artifact repository. Must know how to troubleshoot deployment issues. Emphasis on automating processes and not manual changes. Should have a working understanding of CI/CD ideally using Jenkins Should understand general networking concepts and how requests are routed to various components. Strong experience with UNIX/Linux Kubernetes experience, preferably EKS Required Skills: Linux or another similar OS administration experience Demonstrated strong operations and service delivery skills, with both onshore and offshore team members Shell Scripting (Bash and Python preferred) Understanding of Networking Concepts Splunk or other equivalent monitoring tool. Experience in working in an Agile environment Demonstrated support experience of a customer facing application/system Working with Cloud hosted solutions, preferably on AWS or Azure CI/CD systems (i. e. Jenkins, Gitlab) Terraform, Chef or other Infrastructure as Code tools Git or other version control system Preferred Skills: AWS, including experience using and supporting applications utilizing EKS, EC2, ALB, S3, RDS (Aurora), EFS Financial Systems Support Demonstrated strong operations and service delivery skills, with both onshore and offshore team members Track record of success in a matrix organization. Linux tuning and troubleshooting for performance. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Ghaziabad, Delhi / NCR
Work from Office
Role & responsibilities Installation, Configuration and Administration of all Server/UTM/Wi-Fi Access Point/CCTV Camera. Co-ordination with Vendors, Hardware / Software Purchase. Maintenance of Hardware / Software Inventory. Administration & maintenance of LAN/WAN. Shall be responsible for smooth facilitation of hardware and software services. Complete monitoring of service environment including remote administration. IT Infrastructure. Plan and implement network security. Create, change and delete user accounts as per request. Providing computer support services both for software and hardware for College employees/students and ensure the smooth functioning of computers/laptops. Setting up of computers and software system installation for various computer applications and programs. Maintenance and upgrading of computer systems on offering recommendations on upgrades needed. Investigate user problems, identify their source, determine possible solutions and test/implement. Establish and perform maintenance requirements and effects on system availability. Monitoring of server and clients. 15. All Computer Center Work (All Lab/CC Office report & Record)&Troubleshooting routine problems. 16. Lab Maintenance (Computer/Printer/UPS/LAN) 17. Server Backup, Maintenance Update/Hardware/Software/LAN/Other application). 18. Daily Wi-Fi Access Point Check. 19. Internet ISP Bandwidth Check. 20. Video Conferencing. 21. Live Face book streaming. 22. Bio Metrics Attendance operate & Maintenance (Girls/Boys Hostel). 23. Token Machine at Reception 24. TDS Tally Software Maintenance. 25. Laptop Installation 26. Digital signage troubleshooting at reception. 27. Lab Class conductance &Maintenance (Computer/Printer/UPS/LAN). 28. Auditorium sound and light duty 29. CCTV Maintenance, LCD Projector Maintenance, UPS Maintenance, Printer Maintenance. 30. All Users Complain Maintenance (Hardware/Software/LAN). 31. Auditorium sound and light duty 32. Other Outdoor Duties, as and when required Preferred candidate profile Gratuate with minimum 2 years of relavent experience Interested candidate can share their profile on hr.mn@its.edu.in with Subject Line: CV for IT Staff Concern Person: Ritvik Chauhan Manger-HR 8447744046
Posted 3 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Key Responsibilities: Install, configure, and maintain network hardware and operating systems ( Windows /Mac OS Work in Linux is a Plus ). Monitor network performance and troubleshoot connectivity issues. Manage IP addressing, DNS, DHCP, routing, and switching. Support LAN, WAN, VPN, and firewall configurations. Provide Level 1/2 support for system and network-related tickets. Apply updates, patches, and security configurations as needed. Assist in implementing and maintaining backup and disaster recovery systems. Collaborate with senior engineers on system upgrades and migrations. Document configurations, procedures, and infrastructure changes. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent experience). 1+ years of experience in a System or Network Engineer role. Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with routers, switches, firewalls, and VPNs. Familiarity with Windows Server and/or Linux environments. Strong troubleshooting and analytical skills. About Inscribe, Inscribe Graphics is a leading provider of high-quality vector artwork, embroidery digitizing, and graphic design services , catering primarily to clients in the promotional products, apparel, and printing industries. With a strong focus on precision, speed, and customer satisfaction, our team of skilled designers delivers artwork that meets global standards. Why Choose Us: 16+ years of Industry Experience 24/7 support and quick delivery Skilled team of graphic designers and digitizers Trusted by clients across the US, UK, Canada & Australia At Inscribe Graphics, we don't just create designs we help brands leave a lasting impression.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
We are currently looking for a Technical Head to join our company. This individual will play a crucial role in managing our existing team and guiding us in updating our technology to meet customer requirements. Key Responsibilities:- Lead and manage the technical team.- Evaluate and implement new technologies.- Design solutions according to customer needs. Extensive knowledge of firewall technologies such as Sophos or Fortinet. - Proficiency in Active Directory and server management. - Strong foundation in computer hardware and networking principles.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: UxM - NexThink. Experience: 3-5 Years.
Posted 3 weeks ago
2.0 - 7.0 years
0 Lacs
Chandigarh
Work from Office
Tasks: * Collaborate with IT team on system improvements * Manage servers & AD infrastructure * Maintain Windows systems & networks * Ensure data security & backup procedures * Provide technical support to users 2+ years of relevant experience
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: AWS Cloud Management. Experience: 3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup. Experience: 3-5 Years.
Posted 3 weeks ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails
Posted 3 weeks ago
7.0 - 12.0 years
8 - 15 Lacs
Chennai
Work from Office
Manage and optimize cloud services across AWS, Azure, or GCPUse Terraform, CloudFormation, or Pulumi build maintain CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps Docker Kubernetes (EKS, AKS, GKE) Troubleshoot cloud infrastructure. Required Candidate profile 7+yrs of exp only in Cloud engineering or System administration. expertise in AWS, Azure, or Google Cloud (Terraform, CloudFormation, or Pulumi VPC, security groups, routing, DNS, VPNs NO DEVOPS CVS
Posted 3 weeks ago
4.0 - 6.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vepery, Chennai Shift: Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vepery Location. This is a Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - 8925808592 Regards, Harini S HR Department
Posted 3 weeks ago
4.0 - 11.0 years
6 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Are you looking to apply your skills contributing to a next generation of Database cloud services? Are you calm and collected when others panic under pressure? Do you get a thrill from solving really tough problems? Do you light up in conversations about uptime, horizontal scalability, performance, security, and DevOps? The Autonomous Database Team is responsible for building the cloud service framework powering various Oracle Autonomous Database cloud services, including Autonomous Data Warehouse (ADW) and Autonomous Transaction Processing (ATP). The framework automates deployment, scaling and management of databases in the cloud. It is built on top of Oracles Cloud Infrastructure (OCI) Layer. The autonomous database cloud service framework features APIs to handle all lifecycle management operations of databases. It also performs operations autonomously based on internal and external events. The team has the unique opportunity to make significant contributions to the full stack of Oracle technology, from database kernel to cloud service platform and to customer-facing portals. As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders while ensuring reliability and performance. We are a dynamic and enthusiastic team with great emphasis on go-getters and proactive individuals. Overview from oracle.com with links to other collateral: https: / / cloud.oracle.com / en_US / datawarehouse https: / / www.oracle.com / database / autonomous-database / feature.html In this role you will need to: Take ownership of the implementation and production operations of a wide array of core system platform solutions React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems Be a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support Partner with the distributed team in prototyping new database platform services Stay informed of cloud infrastructure stacks Innovate. Preferred Qualifications: Degree level : BE/BS/MS Programming languages like Python, Java - Advanced proficiency in Oracle Database technologies, including RAC, Data Guard, ASM, RMAN, and performance tuning, with a focus on implementation and troubleshooting. - Extensive expertise in Oracle Engineered Systems and subsystems, with hands-on experience in deployment, optimization, and maintenance. - Proven ability to diagnose and resolve complex hardware/software issues, restore system functionality, conduct root cause analysis, and implement proactive mitigation strategies. - Operational mastery of Linux platforms (e.g., RHEL, OEL), including system administration, maintenance, and issue resolution. - Strong experience in automation using Python and shell scripting to develop custom solutions, streamline processes, and improve system efficiency. - Hands-on experience with cloud platforms (OCI, AWS, Azure, GCP) is a plus. - Excellent communication skills paired with strong analytical and problem-solving abilities. - Working knowledge of security best practices for web application delivery and familiarity with network infrastructure concepts. - Proficiency in utilizing configuration management tools to streamline system operations.
Posted 3 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Position : Sr.Salesforce Developer Experience : 8-10+ Location : Bangalore Key Responsibilities: Develop customized solutions on the Salesforce platform to support business needs. Write clean, scalable code using Apex, Visualforce, Lightning Components, and Lightning Web Components (LWC). Build and maintain Salesforce flows, process builders, and workflows. Support Salesforce system administration tasks including user setup, permissions, security settings, and data models. Integrate Salesforce with external systems using APIs, ETL tools, and SQL. Collaborate with cross-functional teams to gather requirements and translate them into scalable technical solutions. Write and execute unit tests and perform code reviews to ensure high-quality deliverables. Maintain documentation for system configurations, customizations, and processes. Requirements: Salesforce Certified: Platform Developer I required, Platform Developer II preferred. Minimum 8 to 10 years experience in Salesforce development (Apex classes, triggers schedulable and batch able). Proficiency in Visualforce pages and controllers. Strong experience with Salesforce Lightning Experience, including LWC (Lightning Web Components). Knowledge of declarative tools: Flows, Process Builder, Workflows. Familiarity with Salesforce APIs, SQL, and ETL processes. Frontend skills: JavaScript, HTML/CSS. Strong problem-solving skills and ability to work on multiple projects simultaneously. Excellent verbal and written communication skills. Experience with CPQ in terms of configuration rules and quote templates Working experience with Salesforce Einstein Preferred Skills (Nice to Have): Experience with CI/CD in Salesforce environments. Knowledge of Salesforce DX, Git, and DevOps processes. Familiarity with Agile/Scrum methodologies.
Posted 3 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No Performance Parameter Measure 1Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAS ADMIN.
Posted 3 weeks ago
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