We are currently looking for a Technical Head to join our company. This individual will play a crucial role in managing our existing team and guiding us in updating our technology to meet customer requirements. Key Responsibilities:- Lead and manage the technical team.- Evaluate and implement new technologies.- Design solutions according to customer needs. Extensive knowledge of firewall technologies such as Sophos or Fortinet. - Proficiency in Active Directory and server management. - Strong foundation in computer hardware and networking principles.

Job Summary: We are seeking a highly skilled and experienced Technical Head to lead and manage our organizations IT infrastructure including hardware, networking, and server operations. This leadership role will be responsible for designing, implementing, securing, and maintaining robust systems that support business needs with high availability and performance. Key Responsibilities: 1. Leadership & Strategy Lead the IT infrastructure team (hardware, network, server support). Define and implement long-term infrastructure strategies aligned with business goals. Evaluate and implement new technologies and infrastructure solutions. 2. Hardware & Asset Management Oversee procurement, setup, and maintenance of hardware (desktops, laptops, printers, etc.). Maintain inventory and lifecycle management of all hardware assets. Ensure timely upgrade and replacement planning. 3. Network & Security Management Design, configure, and maintain LAN/WAN, firewalls, routers, switches. Manage network performance, uptime, and monitoring systems. Ensure proper implementation of security protocols, VPNs, and firewalls. 4. Server & Data Center Administration Oversee installation, configuration, and maintenance of on-premises and cloud-based servers (Windows/Linux). Manage Active Directory, DNS, DHCP, mail servers, and backup systems. Ensure high availability, failover systems, and disaster recovery plans. 5. IT Support & Troubleshooting Provide Tier 3 support for escalated technical issues. Establish IT policies, procedures, and documentation standards. Ensure minimal downtime and quick issue resolution. 6. Compliance & Documentation Maintain compliance with data security standards (ISO, GDPR, etc.). Ensure documentation of configurations, licenses, and policies. Key Skills & Competencies: Strong knowledge of Windows/Linux server environments. Proficiency in network design and firewall management (Cisco, Sophos, Fortinet, SonicWall, etc.). Hands-on with cloud platforms. Excellent leadership, decision-making, and project management skills. Strong problem-solving and communication abilities.

Responsibilities: * Configure firewalls & networks * Manage servers & security admin * Collaborate with IT team on projects * Ensure network reliability & performance * Maintain system administration tasks * Maintain Backuping Systems

Responsibilities: *Provide support for IT internal team * Maintain accurate records using Microsoft Office apps * Communicate effectively with team & clients via email/phone * Manage back office operations with ticketing tools