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2.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Ericsson is looking for a diligent and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are efficiently activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you. What you will do: - Act as the escalation point with 24/7 coverage in Automated Operations for technical expertise needs. - Constantly monitor ticket queues to ensure timely responses and proactive detection of possible failures. - Participate in routine maintenance activities, conduct change impact analysis, and contribute to performance KPI reporting. - Provide 24x7 incident management support, initiating necessary escalations and conducting incident resolution. - Perform system administration tasks, maintain databases, and manage user access. - Execute change introduction activities, perform service request fulfilment, and handle standard changes. - Undertake proactive problem identification, investigate and diagnose issues, and propose solutions. - Drive customer experience improvement initiatives and provide full support during problem management investigations. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - 5G MS Operations Readiness. - Knowledge Sharing and Collaboration Skills. - Problem management. - Business Continuity Management. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - Business Understanding. - Ericsson Customer Assurance Competence. - MS TOP. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - Customer Complaint Resolution. - System Administration. - RAN Configuration Knowledge.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework
Posted 3 weeks ago
3.0 - 6.0 years
6 - 10 Lacs
Noida
Work from Office
At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework.
Posted 3 weeks ago
5.0 - 8.0 years
2 - 6 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1863_JOB Date Opened 13/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title SCCM Administrator City Mumbai Province Maharashtra Country India Postal Code 400072 Number of Positions 2 Software packaging and deployment or distribution via SCCM. Patch or Patching deployment (window monthly should be deployed in SCCM). Integration SCCM and WSUS (window server update services) for client operation system. OS deployment (win 10 and 11 ). Active Directory Group policies, ad domains service and certificate services on prem solution. Azure ad cloud Knowledge is fine. O365 Admin, configuration, managing and troubleshoot experience needed. Good knowledge or experience is fine. ServiceNow ticketing tool experience needed. Mobility- Intune, Air watch or Vmware workspace one (managing or administration of mobile devices android, iOS, and endpoint) Good to have. Power shell scripting automation Location: Pan India check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 3 weeks ago
5.0 - 8.0 years
2 - 6 Lacs
Chennai
Work from Office
Job Information Job Opening ID ZR_1901_JOB Date Opened 29/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title SAP BASIS City Chennai Province Tamil Nadu Country India Postal Code 600089 Number of Positions 5 A minimum of 10+ years in SAP BASIS. Must have Basis experience in S/4HANA administration. Fiori Gateway administration. Installation of SAP instances based on HANA database. SAP OS/DB migration experience is must and preferably on AWS Cloud - Pre-migration, migration & post-migration steps. HANA database administration - HSR configuration, Backup/Restore HA/DR setup expertise on HANA database and SAP Application level. HANA Cockpit configuration and monitoring tenant database through Cockpit. SAP Application Monitoring & optimizing techniques. Experience in publishing reports/status updates. SAP BASIS Operation activities - Transports, System administration, Job administration & support activities Should have deep, intuitive analytical and problem-solving skills to address and resolve technical development issues in a limited timeframe Location: Pan India check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 3 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Chennai
Work from Office
Job Information Job Opening ID ZR_1921_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 2-4 years Job Title OSI PI City Chennai Province Tamil Nadu Country India Postal Code 600089 Number of Positions 5 Worked on asset framework and event frames extensively hands on OSIsoft PI System Installation, Implementation, Upgrade and Configuration Good knowledge and Experience Over the OSIsoft PI-Historian (ProcessBook, DataLink, PI PI Interface, Alarms) Install and configure PI OPC Interfaces with failover, Configure PI buffer Subsystem (upgrade and Design) Pi Vision Servers administration, Pi Web API Administration and implementation, PI Data link, PI Process book, PI Vision page development, support and administration Compliance Activities Experience with OPC tag configurations and PI client configuration Good Exposure to customizing applications using PI SDK, PI AF SDK, Visual Studio .NET, Angular and SQL Function/ Name Sub Function Name Name of Process> (Ver. 1.04/28-Jan-2018) Good hands-on experience on OSI PI System administration activities or any other data access services Maintain and develop documentation, procedures to assist Support / Maintenance and meet compliance position. Creation/updating of SOPs for Support process. Working knowledge of MS SQL Server and/or Oracle.
Posted 3 weeks ago
0.0 - 2.0 years
0 - 3 Lacs
Visakhapatnam, Chennai
Work from Office
We are looking for candidates for the below mentioned skill sets. 1. IT Service Delivery Executive / BCP Coordinator Position: As an IT Service Delivery Executive, you will play a critical role in managing and delivering IT infrastructure services to both internal stakeholders and external clients. You will serve as the primary interface between internal and external units, ensuring seamless delivery of services, project management, documentation, change management, and adherence to ITIL processes. Additionally, you will be responsible for managing Business Continuity Planning/Disaster Recovery (BCP/DR) drills, publishing reports, maintaining documentation, attending meetings with stakeholders, and serving as the single point of contact for all IT-related requirements within the organization. Role & Responsibilities : Interface with Internal and External Units: Act as a liaison between internal IT teams, external clients, and vendors. Collaborate closely with various departments to understand their IT infrastructure needs and requirements. Provide timely and effective communication regarding service delivery, project status, and escalations. IT Infrastructure Service Delivery: Oversee the delivery of IT infrastructure services to clients, ensuring high levels of performance, availability, and security. Monitor service delivery metrics and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Project Management: Lead and manage IT infrastructure projects from initiation to closure, including planning, execution, monitoring, and reporting. Coordinate with internal teams, clients, and vendors to ensure project deliverables are met on time and within budget. Documentation and Change Management: Maintain comprehensive documentation, including internal and external provisioning forms, service level agreements (SLAs), and change management records. Facilitate the change management process by assessing and documenting change requests, evaluating impacts, and coordinating approvals. BCP/DR Management: Plan and conduct Business Continuity Planning (BCP) and Disaster Recovery (DR) drills to test the effectiveness of recovery procedures. Update and maintain BCP/DR documentation, ensuring alignment with organizational requirements and industry best practices. Reporting and Documentation: Generate periodic internal and client reports to provide insights into service performance, project status, and key metrics. Maintain accurate and up-to-date documentation of service offerings, processes, and procedures. Scheduled Maintenance Management: Manage scheduled maintenance activities, including publishing maintenance calendars and serving as the SPOC for all scheduled maintenance in the SaaS environment. Coordinate with stakeholders to minimize impact on service availability during maintenance windows. 2) Network Engineer Position Overview: We are seeking a highly skilled and motivated Network Engineer to oversee the design, implementation, and maintenance of our network infrastructure across our colocation data centers. The successful candidate will be responsible for leading a team of network engineers, ensuring the stability, scalability, and security of our network environment. This role requires strong technical expertise in networking technologies and a proactive approach to problem-solving. Responsibilities: Network Infrastructure Design and Architecture: Develop and maintain network architecture standards and best practices. Design resilient and scalable network solutions to meet the evolving needs of the business. Collaborate with cross-functional teams to integrate new technologies into the network infrastructure. Network Implementation and Maintenance: Knowledge in deployment and configuration of routers, switches, load balancers, firewalls, and other network devices. Perform regular network maintenance activities, including software upgrades, patch management, and hardware replacements. Monitor network performance and troubleshoot issues to ensure optimal uptime and performance. Security and Compliance: Implement and enforce security policies, including firewall rules, intrusion prevention systems, and access controls. Conduct regular security audits and vulnerability assessments to identify and remediate potential risks. Ensure secure configuration of network devices and services, following industry best practices and regulatory requirements. Secure Configuration Management: Define and enforce configuration standards for network devices, ensuring consistency and adherence to security policies. Implement configuration management tools and processes to automate device provisioning, monitoring, and compliance checking. Regularly review and update device configurations to address security vulnerabilities and performance optimizations. 3) Oracle DBA: Responsibility of / Expectations from the Role : Oracle RAC, Grid Infrastructure, and standalone database deployments Oracle Grid Infrastructure and Database patching and upgrades Perform proactive checks on production servers Support development life cycle through backup / restore operations Resource capacity planning (CPU, memory, IO, storage) Provide production support for critical Oracle database applications Specializes in Oracle Database administration, design, operating systems administration, and Application server administration and application development support in large enterprise environments. Practical knowledge and experience in all aspects of oracle database administration including installation, configuration, space management, performance tuning, high availability system configuration, system monitoring, Backup/recovery. Knowledge in Oracle Application and Database cloning and patching activities. Specializes in Oracle Database administration, design, operating systems administration, and Application server administration and application development support in large enterprise environments. Practical knowledge and knowledge in all aspects of oracle database administration including installation, configuration, space management, performance tuning, high availability system configuration, system monitoring, Backup/recovery. Knowledge of how to deal with customers in a Limited SLA period. Ability to work with the technical teams in design and development of the same. Be a liaison for the business leads with technical and program management teams. Knowledge of remote support and deployment as DBA for international clients. Knowledge in Remedy and Service-Now for managing incidents. Knowledge of UNIX systems administration. Knowledge in Access/Identity Management - Authorization Level Checks on Database. Knowledge in Oracle Application and Database cloning and patching activities. Incase of immediate joiners, you can share the resume and contact the below number for scheduling an interview. Contact Details : 1. Chennai Name : Ms. Thrisha Contact : 8778845243 Email : hr.chennai@betamonks.com 2. Vizag Name : Ms. Rupa Contact : 8019592902 Email : hr.vizag@betamonks.com
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking, Server backup activities. Deploy, maintain, troubleshoot, install and configure. Contribute to and maintain systems standards. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned. Need minimum 1 year commitment. Perks and benefits as per standard company policies...
Posted 3 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role and Responsibility Candidate shall be working as Senior Engineer/ Lead Engineer in the Linux client applications development. This is an agile methodology-based program where the candidate shall be participating in designing, implementation and peer code reviews. Candidate shall be working with Quest Global Global and Quest Global customer teams in a collaborative development model. Apply subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Designs limited enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet-based platforms. Analyses design and determines coding, programming, and integration activities required based on specific objectives and established project guidelines. Executes and writes portions of testing plans, protocols, and documentation for assigned portion of application identifies and debugs issues with code and suggests changes or improvements. Work Experience Must Have Skill Technical Skills: Strong understanding of the differences between different version of Linux and UNIX. Core Concepts: In-depth knowledge of Linux virtual file system like sysfs, devfs, procfs and also daemons. Shell and Commands: - Proficient in BASH, LILO, CLI, and general shell scripting. - Familiarity with essential Linux commands: grep, chmod, rm, cp, mv, less, sudo, ps, service, etc. C++ Expertise: Proficient in C++14 to C++17. Multithreading: - Demonstrated expertise in various ways of declaring threads in Linux. - Understanding of thread synchronization mechanisms. Object-Oriented Concepts: - Strong understanding of inheritance, has-a, and is-a relationships using classes. - Knowledge of association, aggregation, and composition achieved through inheritance. Design Patterns and Interface: Familiarity with design patterns and interface concepts. Build Tools: Experience with Gradle command and understanding of its use cases. Inter-Process Communication (IPC): Knowledge of IPC, shared memory, and socket programming. Data Structures: Solid understanding of data structures. Library Handling: - Proficient in handling static and dynamic libraries in Linux. - Knowledge of static and dynamic linking and loading. System Administration: Responsible for installing, configuring, maintaining, and supporting Linux servers, networks, and applications. Scripting: Familiarity with the fundamentals of Linux scripting languages. Signal and Slot Mechanism: Knowledge of connecting threads or processes using signal and slot mechanisms.
Posted 3 weeks ago
3.0 - 5.0 years
7 - 8 Lacs
Navi Mumbai
Work from Office
Openings for System Admin Location : Ghanoli Qualification : Graduate Experience : Min 3+ years Installation & troubleshooting of Server. Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Email id : albina.shere@pentagon.co.in
Posted 3 weeks ago
5.0 - 7.0 years
8 - 18 Lacs
Gurugram
Hybrid
Role & responsibilities Create and maintain security groups, monitoring/auditing activity as necessary, and manage membership assignment Train regional and local administrators on System Administration and other related topics Document system settings and changes as required, and monitor user training when applicable Maintain listing of approved global positions and related job descriptions User administration: Setup and Maintenance - Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required Audit staff profiles and security groups and advise stakeholders of any changes Maintain HR information systems within C1 and compile reports as needed revision including change of address and branch mapping When managers are unavailable, ensures Organizations are entered as temporary Orgs Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems Import IATA rates and train local IT resources on how to import IATA rates Provide Vessel upload and data in conjunction with Master Data Management and integration Team members Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, Greetings from Gembrill technologies!!! We are hiring IT Infrastructure Support professionals for our esteemed organization. Kindly find the job description below: About the Role: We're looking for a proactive and detail-oriented IT System Administrator to join our growing team. In this role, youll be responsible for maintaining and supporting our organizations IT infrastructure ensuring our systems, hardware, and networks run smoothly and securely. Key Responsibilities: As an IT System Administrator, you will: Install, configure, and maintain software, hardware, and peripheral devices Set up and troubleshoot Windows-based workstations including: Operating system installation and upgrades IP and email configuration Antivirus, printer, and scanner installations Basic DNS and DHCP setup Manage and monitor LAN/WAN networks for optimal performance and uptime Ensure system integrity through regular monitoring, updates, and maintenance Implement and manage security protocols such as access control, backups, and firewalls Maintain accurate documentation for IT assets, systems, and policies Oversee IT infrastructure including electrical and electronic systems (UPS, generator, access control systems) What Were Looking For: 1–3 years of proven experience in IT system administration Hands-on experience with deploying and configuring laptops/desktops Strong knowledge of Windows OS and related tools Solid understanding of network configuration and patch management Good verbal and written communication skills in English Ability to work independently and resolve technical issues efficiently Walk-in dates: 6th June 2025 to 13th June 2025-Except Saturday and Sunday Venue: No.1, Nathamuni Street, T. Nagar, Chennai-600017 Landmark: Behind Murugan Idli Shop in GN Chetty Road Contact Person: Lavanya Phone: 9940066935
Posted 3 weeks ago
3.0 - 8.0 years
0 - 0 Lacs
Raipur
Work from Office
Job Title: Linux Administrator Location: Raipur, Chhattisgarh Job Type: Full-Time | On-site Job Overview: We are seeking a skilled and motivated Linux Administrator to join our team in Raipur. The ideal candidate will be responsible for maintaining, optimizing, and scaling our Linux-based infrastructure. This is an excellent opportunity to grow your career by working on modern technologies in a fast-paced environment. Key Responsibilities: Manage and maintain Linux servers and systems Perform user management, system monitoring, and security hardening Automate tasks through scripting (Bash, Python, Perl) Handle database administration for MySQL, PostgreSQL, and MongoDB Configure and troubleshoot server technologies (Apache, Nginx, Tomcat) Support containerization platforms such as Docker and Kubernetes Monitor system performance and ensure uptime using tools like Nagios, Zabbix, or Prometheus Implement and maintain configuration management tools (Ansible, Puppet, Chef) Required Skills & Qualifications: Strong hands-on experience with Linux distributions (RHEL, CentOS, Ubuntu, SUSE) Solid knowledge of system administration, networking (TCP/IP, DNS, DHCP), and security Proficiency in shell scripting languages such as Bash, Python, or Perl Familiarity with version control systems (Git, SVN) Experience with monitoring and logging tools Knowledge of server setup, maintenance, and troubleshooting Preferred / Bonus Skills: Experience with cloud platforms (AWS, Azure, Google Cloud) Knowledge of microservices and container orchestration Exposure to DevOps practices and CI/CD pipelines Familiarity with virtualization platforms (VMware, KVM, Xen) Understanding of security tools and compliance frameworks Why Work With Us: Work on cutting-edge enterprise infrastructure Collaborative and supportive team environment Opportunity to work with modern Linux and DevOps tools Clear growth path and skill development programs Competitive salary with attractive benefits If you are interested so kindly share your resume career@srfcnbfc.in
Posted 3 weeks ago
5.0 - 8.0 years
8 - 13 Lacs
Bengaluru
Work from Office
The Opportunity: As a Senior Application Consultant at Anthology, you will leverage your expertise in the Anthology Reach and Raise products and your customer service skills to provide valuable consulting services to our clients. You will also be responsible for delivering and coordinating Anthology Reach/Raise Application Administration services, which are based on Microsoft D365 CRM. In this role, you will work independently to understand client needs, provide solutions, and lead client engagements to drive positive outcomes. With a focus on client satisfaction and effective problem-solving, you will play a vital role in ensuring the success of our clients' implementations and ongoing operations. Primary responsibilities will include: Serving as the primary customer contact relative to service delivery needs and Management Understanding customer business objectives and managing service delivery expectations Facilitating and coordinating customer and internal stakeholder communication Serving as the Application Administrator and a Subject Matter Expert for Anthology Reach and Raise products. Configuring, integrating and developing Anthology Reach and Raise business solutions Assisting business owners in translating concepts and requests to written requirement Providing problem resolution for end users, including research on various data and reporting issues, collaborates to gain input on potential solutions Recommending system configurations and proposes business solutions where appropriate Developing, coordinating, and implementing plans to test processes during system/process development including quality assurance testing Evaluating upcoming Microsoft Dynamics 365 CRM and Anthology Reach/Raise releases and recommending the use of new features Communicating the status of releases, major projects, and ongoing Anthology activities to relevant stakeholders Performing ad-hoc system training as needed Driving escalated Product support tickets to resolution by coordinating with appropriate internal teams Participate in training and development opportunities to enhance knowledge of the Anthology Reach and Raise products and consulting practices Document client interactions, solutions provided, and relevant information to support project documentation and knowledge sharing Contribute to process improvement initiatives to enhance the efficiency and effectiveness of client engagements Create and update Salesforce cases for activity management. Follow existing initiative plans or templates, contribute to and coordinate weekly activity reports and communication Submits weekly Timecards according to company policy This role requires occasional travel The Candidate: Required skills/qualifications: Bachelor s degree in Computer Science, Engineering, Business Administration, Finance or other related field 5-8 years of experience working with Microsoft Dynamics Experience with MS SQL Server scripting or building SSIS packages Power Platform experience (PowerApps, Power BI, Power Automate) Strong communication and interpersonal skills Executive/Senior Management communication experience Demonstrating strong analytical and logical thinking skills Ability to work independently and with cross-functional global teams Ability to thrive in a fast-paced environment and have a positive attitude Ability to manage and prioritize multiple tasks Ability to learn and adapt quickly to working with new technologies Excellent troubleshooting and problem-solving skills Excellent written and oral communication skills Proven effective listening skills required Able to influence, negotiate, and build consensus Fluency in written and spoken English Preferred skills/qualifications: Technical support or System administration experience Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales and Power Platform based solutions or other CRM software to solve complex business problems Experience working with Microsoft Dynamics 365 (CRM) and Power Platform or other CRM software Experience with MS SSRS and Power BI Microsoft Power Platform + Dynamics 365 Core certification Higher Education industry experience Knowledge of MS Dynamics HigherEd Accelerator Experience with HTML and Java Script
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
The GCOC Team Lead / Manager is responsible for defin ing , implement ing and manag ing Global Cloud Operations Center function s , which continuously monitor real time cloud platform performance and tak ing actions to mitigate any risk to metrics and customer experience. Primary responsibilities will include: Owning the Alerts & Events management, Incident and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required Taking ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review Monitoring, controlling and supporting service delivery Ensuring systems, methodologies and procedures are in place and followed The Candidate: Required skills/qualifications: Bachelor s degree 5+ years in managing IT Infrastructure service delivery. Experience in managing 24x7 Command Center operations, Monitoring & Event management, KPI reporting, Outage communications and managing critical incidents Good communication skills in both English and Hindi. Knowledge of Service Management Tools, Microsoft Azure Basics and ITIL processes for Infrastructure Management. Client facing skills. Preferred skills/qualifications: Basic System Administration of Windows or Linux or Networking
Posted 3 weeks ago
8.0 - 12.0 years
35 - 50 Lacs
Pune
Work from Office
Job Summary We are seeking an experienced Product Consultant with 8 to 12 years of experience specializing in T24-Treasury & Capital Markets T24-Core and T24-Private Wealth & Securities. The ideal candidate will have a strong technical background and a good understanding of Wealth Management Operations. This hybrid role requires a day shift with no travel requirements. Responsibilities Lead the implementation and customization of T24 modules to meet client requirements. In depth knowledge in T24 Transact i.e. Security Finance Treasury Core modules. Provide expert guidance on best practices for T24 system configurations and optimizations. Collaborate with clients to understand their business needs and translate them into technical solutions. Conduct detailed analysis and documentation of client requirements and system specifications. Develop and execute test plans to ensure the quality and functionality of T24 implementations. Troubleshoot and resolve technical issues related to T24 modules in a timely manner. Provide training and support to clients on the use and maintenance of T24 systems. Ensure compliance with industry standards and regulatory requirements in all T24 implementations. Work closely with cross-functional teams to deliver seamless integration and deployment of T24 solutions. Monitor and evaluate the performance of T24 systems and recommend improvements. Stay updated with the latest developments in T24 technologies and industry trends. Contribute to the continuous improvement of processes and methodologies within the team. Qualifications Possess strong technical expertise in T24-Treasury & Capital Markets T24-Core and T24-Private Wealth & Securities. Profound knowledge in the interface programming to connect to the downstream system Have a good understanding of Wealth Management Operations. Demonstrate excellent problem-solving and analytical skills. Exhibit strong communication and interpersonal skills. Show ability to work effectively in a hybrid work model. Display proficiency in developing and executing test plans. Have experience in providing training and support to clients. Demonstrate knowledge of industry standards and regulatory requirements. Show ability to collaborate with cross-functional teams. Exhibit strong documentation and technical writing skills. Have a proactive approach to staying updated with industry trends. Demonstrate commitment to continuous improvement. Possess a client-focused mindset.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Intermediate What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for? ,, Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills:- Must To Have Skills:Proficiency in ServiceNow.- Good To Have Skills:Experience with JavaScript.- Strong understanding of IT operations and infrastructure management.- Knowledge of server and network configurations.- Experience in troubleshooting hardware and software issues. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Ahmedabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Service Operations Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve software-related issues. Collaborate with cross-functional teams to troubleshoot and resolve system problems. Document troubleshooting steps and solutions for future reference. Provide technical support to end-users on software-related queries. Conduct regular system audits to ensure optimal performance. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Customer Service Operations. Strong understanding of desktop management tools and techniques. Knowledge of troubleshooting software and hardware issues on Windows platforms. Ability to communicate technical information effectively to non-technical users. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. This position is based at our Ahmedabad office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
18.0 - 28.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Technology Architecture Designation: AI LLM Technology Architecture Assoc Dir Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for? Problem-solving skills Ability to perform under pressure Results orientation Strong analytical skills Written and verbal communication Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Microsoft Windows Server Administration, Splunk, Security Risk Assessment Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Hosting Services Consultant is a member of the Global Information Technology (IT) Infrastructure Services Organization. This position is responsible for professional and technical work related to Hosting Services. This is an advanced service supporting role, primarily responsible for the transitional and operational tasks/duties in support of Hosting Service implementations, that span across a broad-range of global services and solutions (Server, Storage, Unix/Linux/Windows Operating Systems, Virtualization and Datacenter Facilities). Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth operation of all systems Implement new technologies for system enhancement Train team members on new technologies Professional & Technical Skills: Must To Have Skills: Proficiency in Linux Operations Good To Have Skills: Experience with Microsoft Windows Server Administration Strong understanding of system administration Knowledge of network protocols and configurations Experience in troubleshooting hardware and software issues Additional Information: The candidate should have a minimum of 5 years of experience in Linux Operations This position is based at our Hyderabad office A 15 years full time education is required Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement innovative strategies for problem-solving. Lead continuous improvement initiatives within the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in troubleshooting and resolving Citrix-related issues. Knowledge of networking concepts and protocols. Hands-on experience in implementing Citrix solutions. Good To Have Skills:Experience with Citrix NetScaler. Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Gurugram office. A 15 years full-time education is required. About The Role ::HP Device Manager (HPDM) Administrator Location:Bangalore , Gurugram , L9Job Summary The HP Device Manager (HPDM) Administrator (L2) will oversee the advanced management, optimization, and troubleshooting of HP thin clients and their associated environments. This role requires a deep understanding of HPDM architecture, endpoint management, image creation, and deployment strategies. The candidate will be the escalation point for critical issues, ensure seamless operation of thin client deployments, and lead initiatives for system enhancements and integrations.________________________________________Key ResponsibilitiesAdministration and Management1.HPDM System Administration:oManage and maintain the HP Device Manager server infrastructure, including configurations, updates, and backups.oAdminister the deployment and management of thin clients across multiple sites using HPDM.oConfigure thin client groups, policies, and tasks in HPDM to ensure efficient operations.2.Image and Template Management:oDevelop, maintain, and update golden images for HP thin clients.oPerform OS updates, driver integrations, and application installations on images.oCreate, test, and deploy templates for uniformity across devices.3.Monitoring and Troubleshooting:oMonitor HPDM health and performance, addressing alerts and resolving issues proactively.oTroubleshoot complex thin client issues, including boot failures, configuration mismatches, and application errors.oConduct root cause analysis (RCA) for recurring problems and implement permanent fixes.4.Patch and Security Management:oImplement firmware updates and security patches for HP thin clients through HPDM.oEnsure compliance with security policies by managing device certificates and encryption settings.5.Integration and Optimization:oIntegrate HPDM with other IT systems, such as Active Directory and VDI environments (e.g., Citrix, VMware Horizon).oOptimize thin client performance for specific use cases (e.g., multimedia, VDI).6.Automation and Scripting:oDevelop automation scripts for repetitive tasks using HPDM scripting or PowerShell.oStreamline bulk deployments, updates, and troubleshooting using automation tools.7.Documentation and Reporting:oMaintain comprehensive documentation, including HPDM configurations, SOPs, and troubleshooting guides.oGenerate detailed reports on device status, deployment success rates, and performance metrics.8.Team Collaboration and Leadership:oAct as the primary escalation point for L1/L2 teams for advanced HPDM-related issues.oProvide technical guidance and training to team members on HPDM best practices.oCollaborate with cross-functional teams to align thin client strategies with organizational goals.________________________________________Skills and QualificationsTechnical Expertise1.HPDM Knowledge:oAdvanced knowledge of HP Device Manager architecture, features, and configurations.oExpertise in managing HP thin clients, including t430, t640, and other models.2.Image and Firmware Management:oProficiency in image creation, customization, and deployment for thin clients.oExperience with Windows IoT and Linux-based HP thin client operating systems.3.Integration Skills:oFamiliarity with Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD) integrations with thin clients.oStrong understanding of Active Directory, DHCP, DNS, and network protocols as they relate to thin client deployment.4.Tools and Automation:oExperience with monitoring and automation tools, including HPDM scripting, PowerShell, or similar technologies.5.Security and Compliance:oKnowledge of security best practices for endpoint devices, including encryption, firmware patching, and access controls.Soft Skills6.Strong problem-solving and analytical skills for troubleshooting complex issues.7.Excellent communication skills to explain technical concepts to non-technical stakeholders.8.Team leadership and mentorship abilities to guide L1/L2 teams.Certifications (Preferred)9.HP certifications related to thin client management.10.ITIL Foundation certification for understanding incident and change management processes. Qualifications 15 years full time education
Posted 3 weeks ago
5.0 - 9.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and resolve client issues promptly and effectively. Interpret client requirements and design appropriate solutions. Ensure smooth operations of systems and applications. Collaborate with clients to understand their needs and provide technical support. Stay updated with product knowledge and industry trends. Identify areas for improvement and implement necessary changes. Train and mentor junior team members. Contribute to the development of best practices and standard operating procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Operations. Good To Have Skills:Experience with cloud security solutions. Strong understanding of network security principles and protocols. Experience in troubleshooting network security issues. Knowledge of firewall configurations and intrusion detection systems. Familiarity with network monitoring tools and incident response procedures. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
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