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5.0 - 8.0 years
1 - 5 Lacs
Noida
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE Graduate Summary :As an Infra Tech Support Practitioner for IT Operations, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving hardware/software issues, implementing technology at the operating system-level, and providing basic and intermediate level support for various software solutions/vendors/brands. Roles & Responsibilities: Provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. Troubleshoot and resolve hardware/software issues across all server and network areas. Implement technology at the operating system-level for various software solutions/vendors/brands. Provide basic and intermediate level support for configured services running on various platforms. Ensure adherence to defined operating model and processes. Professional & Technical Skills: Must To Have Skills:5 years of experience in Vmware Virtualization Administration. Good To Have Skills:Experience in other virtualization technologies such as Hyper-V or XenServer. Strong understanding of server and network hardware and software components. Experience in implementing and maintaining IT infrastructure solutions. Knowledge of ITIL processes and procedures. Additional Information: The candidate should have a minimum of 5 years of experience in Vmware Virtualization Administration. This position is based at our Noida office. Qualification BE Graduate
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service Management, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : NA Summary :As an Infrastructure Engineer with expertise in ServiceNow, you will be responsible for assisting in defining requirements, designing and building data center technology components, and testing efforts. Your typical day will involve working with the ServiceNow platform, collaborating with cross-functional teams, and ensuring the successful delivery of infrastructure projects. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements, design and build data center technology components, and ensure successful delivery of infrastructure projects. Configure and customize ServiceNow platform to meet business requirements. Develop and maintain ServiceNow workflows, forms, and reports. Provide technical expertise and support for ServiceNow IT Service Management modules. Professional & Technical Skills: Must To Have Skills:Expertise in ServiceNow platform. Good To Have Skills:Experience with ServiceNow IT Service Management modules. Strong understanding of IT infrastructure components and technologies. Experience in configuring and customizing ServiceNow platform. Experience in developing and maintaining ServiceNow workflows, forms, and reports. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering infrastructure projects. This position is based at our Kolkata office. Qualifications NA
Posted 3 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Coimbatore
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Linux Good to have skills : Network Analytics Minimum 7.5 year(s) of experience is required Educational Qualification : Proactive Hiring Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Linux and utilizing network analytics to provide a dynamic service. Roles & Responsibilities: Provide technical support for critical business systems, identifying and resolving issues in a timely manner. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. Participate in the design and implementation of infrastructure solutions to improve system performance and reliability. Stay up-to-date with emerging technologies and industry trends to ensure the continuous improvement of systems and processes. Professional & Technical Skills: Must To Have Skills:Strong experience in Linux. Good To Have Skills:Experience in Network Analytics. Experience in troubleshooting and resolving complex technical issues. Experience in designing and implementing infrastructure solutions. Strong analytical and problem-solving skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Linux. The ideal candidate will possess a strong educational background in technology and information architectures. This position is based at our Bengaluru office. Qualifications Proactive Hiring
Posted 3 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Jaipur
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Network Analytics Minimum 7.5 year(s) of experience is required Educational Qualification : Proactive Hirring Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth functioning of the infrastructure. Your typical day will involve collaborating with cross-functional teams, analyzing requirements, designing and implementing solutions, and conducting testing to ensure optimal performance and reliability. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Assist in defining requirements for data center technology components. Design and build data center technology components. Conduct testing efforts to ensure optimal performance and reliability. Collaborate with cross-functional teams to analyze requirements and design solutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration. Good To Have Skills:Experience with Network Analytics. Strong understanding of data center technology components. Experience in designing and building data center infrastructure. Knowledge of testing methodologies and tools for infrastructure components. Ability to collaborate with cross-functional teams and analyze requirements. Excellent problem-solving and decision-making skills. Strong communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based in Jaipur. Proactive Hirring is required. Qualifications Proactive Hirring
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Jaipur
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Storage Ops About The Role :As Storage operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and provide timely support to resolve any issues that may arise. Your role will involve collaborating with various teams and stakeholders to ensure efficient operations and delivery. You will also contribute to the improvement of processes and systems to enhance overall performance and reliability.. Key Responsibility Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of production systems and services. Provide timely support to resolve any operational issues. Collaborate with various teams and stakeholders to ensure efficient operations and delivery. Contribute to the improvement of processes and systems to enhance overall performance and reliability. Manage delivery for production systems based on operational requirements and service agreement. Technical Experience: Professional & Technical Skills:-Must To Have Skills:Proficiency in various storage technologies & Products like Nasuni, NetAPP, Isilon AWS/Azure Native Storage Experience with system administration and troubleshooting. Good To Have Skills:Experience with cloud platforms such as Azure or AWS.Professional Experience: Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to operate independently and make decisions with little direct supervision -Flexible to work in 24/7 shift. Comfort with collaboration, open communication and reaching across functional borders. Intermediate in presentation and MS PowerPoint skills Educational Qualification:Bachelor's degree (or geography equivalent)– Business or technology preferred Additional Information (if any) Qualifications 15 years full time education
Posted 3 weeks ago
12.0 - 14.0 years
10 - 20 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Experience ServiceNow Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: GN SONG Areas of Work:Business Analyst/Functional Consultant ServiceNow Level: Senior Manager Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Years of Exp: 15+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network SONG practice. The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing Transformation, Commerce & Sales and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Management Consulting :Management consulting and business experience, with a strong focus on digital transformation, process re-engineering and service experience design. Project Management: Solid project/program management skills with the ability to communicate program progress, call out and manage risks in a clear and timely manner. Stakeholder Management: Develop and implement strategic plans, business models, and growth strategies that align with the clients vision and objectives. Stakeholder management across levels of seniority, technical aspects of delivery, team management (coaching, mentoring). Generate and present reports, findings, and recommendations to stakeholders and senior management in a clear and understandable manner. Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Identify transformation opportunities in the existing processes and implement initiatives to address those opportunities to drive business outcomes. Data Analysis: Analyze data and financial information to provide insights and recommendations for improving business performance. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on CRM/contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to enhance your consulting skills and contribute to the growth of the firm. Bring your best skills forward to excel at the role: Understanding of ServiceNow and ecosystem technology landscape Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or CSM. Deep industry/domain knowledge (FS / PRD / CMT / RES / H&PS) CRM knowledge / Salesforce / MS experience good to have ServiceNow Certified System Administrator (CSA) certification is preferred. Ability to design Business case/Value case for solutions/assets in focus Understanding of customer journey, touchpoints & channel strategy Excellent analytical and problem-solving skills, clarity of thought and structured thinking, ability to deal with ambiguity, and ability to drive business outcomes driven by data. A general orientation towards leveraging complex technology capabilities to solving business and process/operational problems preferred. Strong communication (verbal and written) and interpersonal skills. Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision. Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Ability to articulate the business value of recommendations/plans/strategies. Familiarity with project management methodologies (e.g., Agile, Waterfall). Read about us Qualifications Your experience counts! MBA from a tier 1 institute 15+ years of experience in Enterprise transformation platforms / CRM platforms / Digital transformation / Experience design / Business analysis including understanding of Marketing or Sales or Service as a function Must have strong business & data analytics/excel skills and excellent communication and presentation skills. Basic understanding of SQL, MS office and knowledge of visualization tools like Tableau & Power BI is preferred. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .
Posted 3 weeks ago
0.0 - 2.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide ongoing support to clients, ensuring their systems or applications are running smoothly. Interpret client issues and design effective resolutions based on your deep product knowledge. Maintain a high level of communication with clients, keeping them informed of progress and updates. Collaborate with internal teams to troubleshoot and resolve complex technical issues. Document and track client issues, resolutions, and any additional information. Continuously update your product knowledge to stay up-to-date with the latest features and enhancements. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management. Good To Have Skills:Experience with Service Desk Voice Support. Strong understanding of IT support principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to accurately diagnose and troubleshoot technical issues. Knowledge of incident management and problem management processes. Familiarity with ticketing systems and service desk tools. Ability to work in a fast-paced environment and handle multiple priorities. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
12.0 - 17.0 years
7 - 12 Lacs
Gurugram
Work from Office
Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Linux Architecture Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead the cloud migration strategy and execution. Evaluate and recommend cloud technologies for migration. Ensure seamless integration of applications and data during migration. - High Performance Computing & Rubrik Professional & Technical Skills: Must To Have Skills: Proficiency in Linux Architecture. Strong understanding of cloud migration methodologies. Experience with infrastructure assessment and planning. Hands-on experience with private and public cloud technologies. Knowledge of scalable and high-performance cloud solutions. - High Performance Computing & Rubrik Additional Information: The candidate should have a minimum of 12 years of experience in Linux Architecture. This position is based at our Gurugram office. A 15 years full time education is required. - High Performance Computing & Rubrik Qualification 15 years full time education
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Coimbatore
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service Management, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : NA Summary :As an Infrastructure Engineer with expertise in ServiceNow, you will be responsible for assisting in defining requirements, designing and building data center technology components, and testing efforts. Your typical day will involve working with ServiceNow and collaborating with cross-functional teams to ensure successful project delivery. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements, design and build data center technology components, and conduct testing efforts. Utilize expertise in ServiceNow to develop and implement solutions that meet project requirements. Ensure successful project delivery by providing technical guidance and support to team members. Conduct thorough testing and troubleshooting to identify and resolve any issues that arise during the project lifecycle. Stay up-to-date with the latest advancements in ServiceNow and related technologies to ensure the successful delivery of projects. Professional & Technical Skills: Must To Have Skills:Expertise in ServiceNow. Good To Have Skills:Experience with ServiceNow IT Service Management. Strong understanding of data center technology components and infrastructure. Experience in conducting testing and troubleshooting to identify and resolve issues. Ability to collaborate with cross-functional teams to ensure successful project delivery. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow. This position is based in Noida. Qualifications NA
Posted 3 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Pune, Gurugram, Delhi / NCR
Work from Office
Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We are seeking for Manhattan OMS (Order Management System) L2 Support Analyst with atleast 3+ years of experience. The consultant is responsible for providing level 2 support for Manhattan OMS, ensuring the smooth operation of order management processes in a retail, distribution, or e-commerce environment. The Support Analyst is responsible by ensuring that the OMS system integrates seamlessly with other business applications. Essential Requirements and Qualifications: Minimum of 3+ years in IT project experience in production support within the retail industry on Manhattan application Good experience with Manhattan OMS, including system administration, configuration, and troubleshooting. Understanding of retail and distribution business processes, including order fulfillment, inventory management, and logistics. Understanding of order management workflows, inventory management, and supply chain processes. Good experience in working on complex IT projects in a production environment, particularly in the retail sector Should be ready to work on the Shift Model Experience in handling critical production incidents, troubleshooting complex issues, and leading post-incident reviews Provide second-level (L2) support for issues related to Manhattan OMS, handling more complex problems escalated from L1 support teams Troubleshoot, analyze, and resolve OMS-related issues
Posted 3 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Mumbai
Hybrid
Immediate Openings on Network Voice & Video SME Pan India- Contract Experience : 6+ Years Skill : Network Voice & Video SME - PnC Location : Pan India Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid JD Network Voice & Video SME - PnC Provide day-to-day operational support for Cisco CUCM and associated voice systems, ensuring high availability and performance. Monitor system health and performance, addressing issues proactively to prevent service disruptions. Handle routine maintenance tasks, including software updates, patches, and system backups. Troubleshooting and Issue Resolution: Diagnose and resolve complex issues related to CUCM, including voice quality, call routing problems, and system errors. Utilize diagnostic tools and logs to identify root causes of issues and implement corrective actions. Collaborate with Cisco TAC and other vendors for advanced troubleshooting and resolution of technical problems. System Administration: Manage and maintain CUCM system configurations, including user accounts, call routing, and device management. Configure and support features such as voicemail, call handling, and integration with other communication tools. Ensure proper integration with network infrastructure, including SIP trunks, gateways, and third-party applications. Performance Monitoring and Optimization: Monitor system performance metrics and make recommendations for improvements or enhancements. Conduct regular performance tuning and capacity planning to ensure the system meets current and future demands. Implement and enforce best practices for system performance, reliability, and security. Documentation and Reporting: Maintain accurate and up-to-date documentation for CUCM configurations, procedures, and troubleshooting guides. Prepare and present regular reports on system performance, incidents, and resolutions to management. Document and communicate changes or updates to system configurations and procedures. User Support and Training: Provide support and guidance to end-users regarding CUCM-related issues and feature usage. Conduct training sessions and create user guides to improve user understanding and efficiency. Address user feedback and work to enhance their experience with the CUCM system. Project Involvement: Assist with deployment and integration projects, providing operational insights and ensuring smooth transitions. Support system upgrades, migrations, and new feature rollouts with operational expertise. Qualifications: Experience: Minimum of 10 years of experience in operational support of Cisco CUCM environments, including experience in large-scale enterprise settings. Certifications: Cisco Certified Network Professional (CCNP) Collaboration, or Cisco Certified Internetwork Expert (CCIE) Collaboration Technical Skills: Extensive knowledge of Cisco CUCM, Cisco Unity Connection, Cisco IM & Presence, and related voice technologies. Proficiency in troubleshooting and configuring voice protocols (SIP, H.323). Strong understanding of networking concepts, including IP addressing, routing, and switching. Experience with diagnostic tools and performance monitoring for CUCM. Soft Skills: Excellent analytical and problem-solving skills. Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to work independently and manage multiple tasks effectively. Proven track record of handling high-pressure situations and providing timely solutions.
Posted 3 weeks ago
3.0 - 6.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Responsibilities: Manage Network Infrastructure (Network Switches/Firewall//Wifi devices, Internet connectivity, IPsec, network security. Provide support to End User devices(Windows, Mac, and Linux Laptops/desktops/printers) Provide Support on standard Windows Applications, (Windows OS/Office/email client/backup/Endpoint security/ etc..) Coordinate with relevant vendors for ISP/Landline/Phone hardware/CCTV/Access control etc. Managing OS patches, Endpoint security software. Management of Video conferencing equipment.
Posted 3 weeks ago
4.0 - 9.0 years
13 - 20 Lacs
Hyderabad
Work from Office
SUMMARY Power BI, Tableau Desktop, SQL, and Alteryx Job description Working at the crossroads of marketing inspiration and analytical insight, the Business Intelligence Analyst plays a pivotal role in Cognizant digital transformation. Skilled at transforming relevant data to help with business decision-making, BI analysts usually have a technical bachelor’s degree and work experience in programming and data analysis. This role is an Individual Contributor role where you would be involved in identifying complex fuzzy problems, breaking them down into smaller parts and implementing creative, data-driven solutions. You would be responsible for defining, tracking and improving key metrics and communicating business trends. Role and Responsibilities Minimum 4 years’ experience in delivering operational and strategic Analytics as well as managing Analytics projects. Solution architecture, proof of concept/prototype design, database design, and report testing. Responsible for data analysis and developing reporting specs, developing reports, and developing dashboards and writing complex SQL queries. Design and develop database request on Alteryx. Worked closely with business users to create reports/dashboards using Tableau desktop. Create Prompts, Calculated Fields, customize Calculations, Conditions and Filter (Local, Global) for various analytical reports and dashboards. Effectively used data blending, filters, actions, Hierarchies feature in Tableau. Experience on creating user groups, and scheduled instances for reports in Tableau. Building, publishing customized interactive reports Tableau server or Alteryx. Worked on Level of detail expressions and Table Calculations using Alteryx. Experience in trouble shooting of performance issues associated with Tableau reports. 4 years of experience on Tableau Desktop versions 2019 and later 4 years of hands-on experience on building interactive dashboard design and support business users to understand the data and guide them right approach to build analytical dashboard
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Role and Responsibilities: Implement Models - Work closely with the analytics & automation team to integrate performance, forecasting, and other mathematical models through robust scalable architecture on cloud and on edge computing environments. Develop and deploy Algorithms - Manage the deployment of prototype algorithms to production environment with focus on version control, high quality through automated testing and security Skills and Experience: Must have: Experienced in mature CI/CD development workflow - writing source documentation, regressions, integrating automated test suites etc. Comfortable with REST APIs, gRPC, web application design patterns Strong in Linux build processes, internals, and system administration Some knowledge of containers, container-based development, and deployment Preferable to have: Familiarity with one or more compiled languages - golang, rust. Familiarity with SQL and non-SQL databases Creating reproduceable development environments - think devcontainers, nix package managers etc. Qualifications: Bachelor s 6+ years, or Master s degree with 4+ years of experience in Information Systems, Computer Science, related degrees.
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Description: Imperva Cybersecurity Senior Analyst- Imperva is responsible for second level management of Imperva, Incident tickets, alerts, Queue Monitoring and Infra alerts. Engineer should be able to Perform and manage routine maintenance tasks for the Imperva services in accordance with best practice. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks. Must have good knowledge of the following technologies: Sound knowledge on Imperva architecture. Hands on experience is installing and configuring I mperva server-side components and agents. Able to analyze and repair (Server/components & Agents) Experience in upgrading Imperva infrastructure Use of scripts in Imperva environment. Knowledge on Database (Oracle, MS SQL & Postgre Knowledge on secure Sphere System Administration Knowledge on Basic Unix CLI & Windows Operating Systems ITIL Principles Good to have knowledge of these technologies: Shell Scripting Experience: 4 - 8 years relevant experience required. Responsibilities: Installation and upgrade of Imperva Agents. Analyze and repair (Server/components & Agents) Design and Manage the Imperva Infra activities/upgrade. Act on alerts received through tickets or monitoring tools. Basic Troubleshooting of Imperva related components on Windows and Unix servers. Strong multi-tasking and organizational skills; Ability to prioritize simultaneous high visibility customer and internal escalations. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Provide required inputs to stakeholders involved in case of critical incidents like outages. Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents and service calls Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team Update daily reports and checklists as defined. Create and update documentation Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. To be capable and understand the SQL commands to troubleshoot the Imperva issues/Alerts. Skill Set: Imperva design & Implementation experience, Knowledge on secure Sphere System Administration and Database (Oracle, MS SQL, Postgre), Basic Unix Shell knowledge, Windows Server OS .
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Who You ll Work With You will collaborate closely with security developers, QA engineers, product managers, and DevOps teams to ensure the delivery of robust and reliable security solutions. This role involves cross-functional interaction and continuous communication with multiple stakeholders across engineering and product teams. What You ll Do You will be responsible for ensuring the quality, reliability and performance of Arista s Network Detection and Response (NDR) and Edge Threat Management (ETM) products. This role requires a good understanding of network security, hands-on experience with network testing tools, and proficiency in test automation. You will be responsible for designing and executing comprehensive test strategies, analyzing results, and working closely with development and product teams to deliver high quality, robust security solutions. Understand technical specifications and functionality of Arista Security products: NDR (Network Detection and Response) and ETM (EdgeThreat Management) Create clear, concise, and comprehensive automated test cases for functional, regression, integration, scaling and performance testing Be insightful and diligent to anticipate and skillfully manage challenging edge cases and various failure scenarios Be highly effective in writing clean, efficient code for building reliable, maintainable solutions and successfully deploying them into our production test automation infrastructure. Be proactive in enhancing and maintaining it Demonstrate ability to complete the assigned tasks on time with a strong sense of ownership and accountability Design and build network topologies for feature, systems (solution/Integration), scaling and performance testing Employ network testing tools such as IPerf, IXIA, Nmap and BreakingPoint to evaluate the functionality, performance, reliability, and interoperability of security systems Analyze test failures to identify defects. Manage the resolution and verification process for identified defects. Automate test cases using Python and Robot frame work Participate in technical discussions, testplan reviews and code reviews Document testing processes and outcomes. Clearly communicate project and testing progress to stakeholders Contribute to the ongoing enhancement of our test strategies, methodologies, tools, and processes through innovative approaches Be part of a culture of continual improvement and mutual support with expectations to keep pushing the envelope and solve difficult problems Mentor and collaborate with junior engineers by sharing your knowledge and experience BE/ B.Tech/ME/M.Tech with 5-8 years of networking industry experience Strong programming experience in Python and the Robot automation framework Hands-on experience with Git reviews and merging pull-requests Hands-on experience configuring routers and firewalls (including Next-Generation Firewalls) Strong understanding of IP Routing, network protocols (TCP/IP, DNS, DHCP), VPNs and network traffic analysis tools (e.g., Wireshark) Experience with performance testing, load testing, and system scalability Experience using traffic tools such as BreakingPoint, IxNetwork, IxLoad Experience working in Linux (command line usage, troubleshooting and basic system administration) Ability to analyze user stories and technical specifications to create effective and comprehensive test cases Excellent communication and collaboration skills for working in cross-functional teams and articulating technical concepts clearly. Experience in IDS/IPS and related security technologies is a plus Experience with traffic tools like NMap, Nessus, Scapy, IPerf and monitoring tools like Grafana is a plus Experience with REST APIs and Postman is a plus Knowledge of cloud platforms (AWS, Azure, GCP) and their native security services is a plus
Posted 3 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Warangal, Hyderabad, Nizamabad
Work from Office
Whats this role about? Heres how youll contribute: Youll do this by: Core Skills: Desired Skills: Mandatory: Installing, configuring, and upgrading AS/400 operating systems and applications. Managing system resources like CPU, memory, and disk space. Implementing security measures to protect sensitive data on the AS/400 Monitoring system performance and identifying potential issues. Backup and Recovery: Creating and maintaining regular system backups Implementing disaster recovery procedures to restore data in case of system failure. User Management: Creating and managing user accounts and access levels Providing user training on AS/400 system operations Troubleshooting and Support: Diagnosing and resolving technical issues related to AS/400 systems. Providing technical support to end users experiencing problems. Designing and managing databases using the AS/400 database management system Performance Optimization: Analyzing system performance metrics and identifying areas for improvement Implementing performance tuning techniques to optimize system efficiency. Requirements - Bachelor s degree in information technology or computer Science. Proven work AS400 administration is preferred. Detailed In-depth knowledge of AS/400 operating system and commands Proficiency in AS/400 programming languages like RPG, CL, and SQL/400 Understanding of database management concepts and tools within AS/400 environment Experience with system administration tasks like user management, security configuration, and backup procedures Strong analytical and troubleshooting skills to resolve technical issues. Should be flexible for rotational shifts. Application support. Knowledge with other IBM Flavors.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
The HRIS Analyst works within the People Technology team and supports the global Western Union organization. This role is responsible for building and maintaining Workday configuration, system administration, and using Software Development Lifecycle methodology. System support primarily is focused on Workday but also includes other HR Systems such as Service Now and SharePoint. Role Responsibilities Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. Partner with the other Workday team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure complex Workday business processes with a focus on Core HCM, plus other modules as needed. Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting. Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency. Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Understand Workdays Implementation Methodology and use it on all projects. Function as the domain support for feature releases and issue resolution, supporting the team to define scope, prioritize, plan, and implement system changes and enhancements. Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience. Foster ongoing Workday relationships - relevant memberships and engagement in Workday Community and User Groups. Function as support to business partners and work to enhance their understanding of Workday. Maintain documents in SharePoint and ServiceNow. Other duties as assigned. Role Requirements Overall 5+ years of work experience along with 2+ years Workday HCM experience; Workday Pro or Workday Certifications is a plus. Solid understanding in Core HCM; at least some understanding of additional Workday modules such as Compensation, Talent, Payroll, Time-Tracking, etc. Bachelors degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job. Knowledge of Workday business processes and core setup. Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures. Ability to work with others on solutions with attention to detail and relentless commitment to follow-through. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes. Knowledge on how to create reports and use them in auditing configuration change effectiveness. Ability to work in a ticketing environment; prefer past experience with ServiceNow We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid Estimated Job Posting End Date: 06-16-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Posted 3 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
What you get to do in this role: Maintain existing automation test frameworks. Collect and report quality metrics from test execution. Work with developers to design specific testing strategies for features being developed and automate them. Create comprehensive test plans; execute and automate them Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 8+ years professional experience in quality assurance or application development and in leading quality efforts within a scrum team of 4-6 QE engineers Experience in Java programming with Selenium, JUnit and TestNG, JavaScript. Experience with Eclipse, Jenkin, Maven, and Git Experience with different testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect Advanced working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks Experience driving cross-team technical discussions with an understanding of SDLC concepts
Posted 3 weeks ago
9.0 - 13.0 years
30 - 35 Lacs
Bengaluru
Work from Office
We help the world run better Summary: To strengthen our ECS Delivery Productization team, we are searching for a motivated Procedure Owner working in a highly professional team of experts and architects across different ECS Delivery units. With strong SAP system operations knowledge your focus will be on end-to-end operations process standardization and optimization in close alignment with our development organization. You as Procedure owner will enable and support the ECS Delivery units by providing tool and procedure standardization and automation in NetWeaver & Database area also covering all multi-cloud aspects (AWS, Azure, and Google Cloud Platform) with focus on Monitoring integration. You will take ownership of integration scenarios, own operational processes, drive standardization and automation to increase efficiency. Understand and improve effort and cost structure (lower TCO). Engage with operation teams to continuously improve processes and tools including requirements engineering (Roll-in/ Rollout) and define a corresponding roadmap. Role: In your role as Procedure Owner, you are enabling the delivery of robust, downtime optimized, and highly automated lifecycle management activities operated within ECS. Manage relationship between different stakeholder groups inside and outside ECS Delivery. You will take ownership of integration scenarios and operational processes considering accelerated growth (RISE with SAP). Drive issue resolution together with the team and utilizing the expert network. Focus of your activities will be increasing automation along with stabilization improvements to help Operations to reduce manual effort and cost structure (lower TCO) and deliver faster services to our customers. Experience (Role Requirements): 9-13 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment Best practices experience in an SAP application / technology / solution (NetWeaver) Sound knowledge of BASIS activities like System Installations, Client Administration, System Refresh/Copy, and application update/upgrades. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects. Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures. Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage. Strong analytical and problem-solving skills Willingness and experience working in international teams. Ideally familiar with trending technologies and tools About the Line of Business: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. In this role you drive standardization and automation, and you are an enabler for the operations teams to deliver in time and quality services to our customers. To achieve this, you will interface with a highly professional, global team of experts and architects from various teams inside ECS and the development organization. Further you will be part of strategic projects for introducing new technologies or tools in our environment. Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply no #SAPInternalT3 . Requisition ID: 420256 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 420256 Posted Date: Jun 3, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 3 weeks ago
4.0 - 7.0 years
10 - 15 Lacs
Pune
Work from Office
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. SENIOR CLOUD ADMINISTRATOR ZS's CCoE (Cloud Center of Excellence) Team builds, maintains and helps architect the systems enabling ZS client-facing software solutions. We define and implement best practices to ensure performant, resilient and secure cloud solutions. The CCoE team at ZS is comprised of analytical problem solvers coming from diverse backgrounds while sharing a passion for quality delivery — whether our customer is a client or another ZS employee. The team has presence in ZS’s Evanston, Illinois and Pune, India offices. What You'll Do: The Senior Cloud Administrator will be part of CCoE Compute Team Pune. As Senior Cloud Administrator, you will manage AWS and On-premise infrastructure for multiple environments. You will actively engage in planning, configuration, management, maintenance, and upgrade of various components related to the Private and Public cloud . Work on various activities related to planning ,configuration and management of different versions of Windows server. Responsible for migration and upgrade of Windows servers. Configure and Participate in Windows Patching and threat mitigation . Work on regular operations activities related to windows server . High level log analysis, performance reports, trend analysis, experience with ProcMon, Wireshark etc Audit IT infrastructure and publish report and manage access control Perform root cause analysis for escalated issues and provide resolution. Mentor and Train newly joined team members . What You’ll Bring: BE/B.Tech or higher in CS, IT or EE. Windows server administration experience of 3-5+ Years (especially Win 2016/2019 and Win 2022 ), specifically in AWS cloud will be an added advantage. Deep knowledge of Microsoft OS Installation, upgrades , troubleshooting, patching etc. Good knowledge in IP Addressing, troubleshooting network issues. Experienced in day to day operational issues and runtime operations in a multi-domain, multi region environment Basic scripting knowledge on PowerShell and Python Must have hands-on experience of system administration of Windows Server-side infrastructure, SCCM,Active Directory, LDAP, DNS, GPOs etc. Understanding concepts of enterprise data center technologies including Networking, Security, TCP/IP, SAN and Firewalls and how they work together. Knowledge of AWS VDI solutions like Workspace and Appstreams . Should have good communication skills and a can-do attitude. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com
Posted 3 weeks ago
5.0 - 13.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Principal Instructional Designer (Tech Content Strategist) – Infra & Ops Job Overview Are you a certified Infrastructure/DevOps professional with a creative flair and a passion for content design? Join us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Principal Instructional Designer - Infrastructure, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Infrastructure, DevOps, Networking, System Administration, Server Technologies, and containerization technologies, including Docker. Acting as a subject matter expert (SME), you'll translate complex technical frameworks and concepts into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets—from video courses to hands-on labs and assessments. Job Responsibilities Own the content development lifecycle—plan, research, script, storyboard review, strategic video review, and iterate—for Infrastructure, DevOps, containerization, networking, system administration, server technologies, and orchestration technologies. Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world infrastructure automation Author and script engaging digital content, including on-demand videos, interactive labs, walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Docker Certified Associate, Kubernetes Administrator, DevOps Engineer) and learner performance outcomes Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers Skills Required Minimum 8+ years of hands-on experience in Infrastructure/DevOps technologies, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distil complex infrastructure, networking, system administration, and containerization concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Experience working with infrastructure automation tools such as Docker, Kubernetes, Jenkins, Ansible, Terraform, network management systems, server administration tools, and similar CI/CD pipelines. Relevant certifications in Infrastructure/DevOps (e.g., Docker Certified Associate, CKA, AWS DevOps Engineer, Azure DevOps Engineer, CCNA, CCNP, CompTIA Network+, Server+, Linux+). Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) in infrastructure technologies. Understanding of instructional design models such as ADDIE, SAM, or Bloom’s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. Leadership experience in directing cross-functional teams for comprehensive infra & ops learning programs.
Posted 3 weeks ago
6.0 - 11.0 years
2 - 6 Lacs
Hyderabad
Hybrid
Immediate Openings on ServiceNow GRC/BCM Developer - Pan India - Contract Experience : 6+ Years Skill : Skill : BCM ServiceNow applications, GRC, IRM Location : Pan India. Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid Job Description : Developer with experience in GRC/IRM and BCM ServiceNow applciations 3-4 years experience developing scripts Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications. Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP). Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes.
Posted 3 weeks ago
6.0 - 11.0 years
3 - 7 Lacs
Hyderabad, Pune
Work from Office
Immediate job opening for # SFI Vlocity_C2H_Pan India. Skill: Linux Admin Exp: 6 Years to 12 Years Location: Hyderabad/Pune Job description Experience: 6+ years of hands-on experience working with Red Hat Enterprise Linux (RHEL) in a production environment. Technical Skills: o Proficiency in system administration for RHEL8. o Experience with RHEL package management, yum/dnf, and configuring system services. o Strong troubleshooting skills for Linux-related issues, including kernel, networking, and applicat ion-level problems. o Experience with automation and configuration management tools like Ansible, Puppet, or Chef. o Strong understanding of networking concepts and services (e.g., TCP/IP, DNS, DHCP, VPN, etc.). o Solid knowledge of security practices (e.g., firewall, SELinux, SSH configurations, and VPNs). Scripting Skills: Proficient in shell scripting (Bash, Perl, Python, etc.) for automation and system management. Virtualization & Cloud: Experience with virtual machines in the Azure cloud environment. Monitoring & Logging: Experience with log management tools (ideally ELK stack) and system monitoring tools (e.g., Grafana, Nagios). Preferred Qualifications: Red Hat Certified Engineer (RHCE) certification or equivalent. Familiarity with infrastructure-as-code tools (e.g., BICEP, Terraform, CloudFormation). Experience with DevOps practices and CI/CD pipelines. Experience in Elasticsearch is a big plus
Posted 3 weeks ago
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