Support Services Incharge - Yelahanka

Job Description

Job Title: Support Services Incharge Company Name: Manipal Hospitals Location: Yelahanka Job Description: The Support Services Incharge will be responsible for overseeing and managing the support services operations within the hospital. This role involves ensuring the seamless functioning of various non-clinical areas, including housekeeping, security, maintenance, and facilities management. The Incharge will work closely with different departments to ensure high standards of service delivery and compliance with hospital policies and regulatory requirements. Key Responsibilities: - Supervise and coordinate support services activities to ensure efficient operations and delivery of services. - Manage and lead the housekeeping, security, and maintenance teams to maintain a safe and clean environment for patients and staff. - Develop and implement standard operating procedures for support services to enhance efficiency and service quality. - Collaborate with clinical departments to understand their support needs and provide timely assistance. - Monitor performance metrics and prepare reports on support services operations, identifying areas for improvement. - Ensure compliance with health and safety regulations and hospital standards. - Manage budgets and resource allocation for support services departments. - Handle vendor management and oversee contracts for outsourced services. - Facilitate training and development for support services staff to enhance their skills and performance. Skills Required: - Strong leadership and management skills. - Excellent communication and interpersonal abilities. - Problem-solving and decision-making skills. - Ability to handle multiple tasks and prioritize effectively. - Knowledge of healthcare facility management and regulatory requirements. Tools Required: - Facility management software. - Reporting and analytics tools. - Microsoft Office Suite (Word, Excel, PowerPoint). - Communication tools (email, messaging platforms). About the Role: As a Support Services Incharge at Manipal Hospitals, you will oversee the daily operations of support services within the Yelahanka facility. Your role will involve ensuring high standards of service delivery, coordinating with various departments, and implementing best practices to enhance efficiency. About the Team: You will be part of a dynamic and dedicated team committed to providing exceptional support to both clinical and non-clinical staff. Collaboration and communication are key components of this team environment, fostering a culture of excellence and continuous improvement. You are Responsible for: Managing and coordinating various support services, including housekeeping, security, and patient transport. Ensuring compliance with hospital policies and procedures while addressing any operational challenges that arise. Training and supervising support staff to maintain high standards of service quality. To succeed in this role - you should have the following: Proven experience in managing support services within a healthcare setting or similar environment. Strong leadership and communication skills to effectively coordinate and motivate your team. A thorough understanding of regulatory standards and the ability to ensure compliance across all support service areas.