1318 Housekeeping Jobs

Job Location: Near Veg Aroma, Gangapur road, Nashik Contact: 7888009773 Key Responsibilities: Serve tea, coffee, water, and refreshments to staff and guests Handle pantry Maintain cleanliness and tidiness of the office premises Ensure pantry is clean and well-stocked at all times Handle errands and outdoor office tasks as assigned Welcome and greet guests and visitors in a professional manner Requirements: Well-groomed and presentable appearance Polite, respectful, and customer-service oriented Candidate from Hospitality background preferred

Handles office coordination, vendor management, travel bookings, inventory, facility upkeep, and documentation. Supports HR/admin tasks to ensure smooth daily operations. Strong organizational skills required. Required Candidate profile Strong organizational skills required.

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Role & responsibilities Supervise and manage housekeeping staff, ensuring proper training and development. Ensure staff follows standard operating procedures (SOPs) for cleaning and sanitation. Assign daily duties and shift schedules, ensuring adequate coverage at all times. Conduct performance evaluations and provide feedback to improve productivity and quality of service. Maintain and enforce high standards of cleanliness and hygiene across all hospital areas (patient rooms, operating theaters, corridors, restrooms, and offices). Ensure cleaning protocols are followed to prevent hospital-acquired infections (HAIs). Implement infection control measures, including the disinfection of high-touch surfaces and critical areas like ICU and surgical rooms. Regularly inspect cleanliness and sanitation practices and take corrective actions where needed. Oversee and manage the housekeeping inventory (cleaning supplies, detergents, disinfectants, linens, and equipment). Ensure timely ordering of supplies and maintenance of stock levels. Keep records of inventory use and handle procurement requests. Work closely with other hospital departments (nursing, maintenance, security) to ensure smooth operations and prompt resolution of issues. Handle complaints and feedback related to cleanliness, taking corrective actions as needed. Communicate effectively with senior hospital management regarding staffing, inventory, or operational issues. Conduct regular training programs for housekeeping staff on hygiene standards, infection control, and safety procedures. Ensure that all staff members are familiar with hospital-specific cleaning protocols and industry best practices. Perform regular audits to assess cleanliness and the adherence to quality standards. Prepare reports for hospital management on housekeeping activities, cleanliness audits, and performance metrics. Identify areas for improvement and implement corrective actions to meet high standards. Respond promptly to any situations requiring immediate cleaning or sanitation, especially related to infection control. Preferred candidate profile Strong leadership and organizational skills. Excellent communication abilities to manage teams and coordinate with other hospital departments. In-depth knowledge of cleaning agents, tools, and infection control procedures. Familiarity with hospital operations, safety protocols, and health regulations. Ability to handle emergencies and critical situations with professionalism and efficiency. Experience in budget management and cost control.

Job Description: Customer Service Manager (Facilities Management) Position Overview: We are seeking an experienced and dynamic Customer Service Manager to oversee and manage all aspects of facilities management, ensuring the smooth operation of services and maintaining high standards of customer satisfaction. The ideal candidate will be skilled in administrative management, vendor coordination, event planning, and team leadership. Roles and Responsibilities: Facility Administration: Oversee housekeeping, canteen, soft services, pantry, transport management, office management, security operations, and receptionist activities. Ensure seamless daily operations and adherence to company policies and procedures. Event Management: Plan, coordinate, and execute events ensuring successful delivery and high attendee satisfaction. Vendor Relationship Management: Develop and maintain relationships with vendors for the procurement of goods and services. Ensure cost-effectiveness and quality in vendor services. Compliance and Support: Ensure compliance with organizational policies and procedures. Provide cross-departmental support to achieve business objectives. Canteen and Pantry Management: Manage the site canteen and pantry, including monthly consumption reporting. Asset Management: Maintain accurate records of property assets. Technical Proficiency: Expertise in PowerPoint, MS Excel, and poster designing (tests will be conducted). Meeting Room Services: Manage room arrangements, replenishment, and ensure readiness for video conferences/projectors. Administrative Duties: Prepare for activities and parties. Check stationery inventory, maintain records, and request new purchases in advance. Upload stationery inventory and consumption records every 15 days. Reception and Visitor Management: Handle reception activities across two floors. Receive and manage visitors professionally. Employee Services: Provide personal caring services. Collect and address employee requests and complaints. Courier Management: Manage incoming and outgoing couriers. Employees collect from third-floor reception. Personal courier dispatch will be scheduled with vendors, requiring employee coordination. VIP Meeting Coordination: Arrange and oversee VIP meetings ensuring premium service delivery. Concierge and Front Office Management: Monitor appearance standards and performance of the concierge team. Supervise daily concierge operations with a focus on training and teamwork. Keep front office records organized and up-to-date. Assist in gift wrapping and special requests. Guest House Management: Oversee guest house operations ensuring comfort and efficiency. Expat Support: Provide expert-level assistance in working with expatriates. Transport Management: Efficiently manage transportation services within defined TAT (Turnaround Time). Additional Duties: Undertake any additional tasks as requested by the Admin team. Qualifications: Bachelors degree in Business Administration, Facilities Management, or a related field. Minimum of 5 years of experience in facilities management or customer service roles. Proficiency in MS Office Suite, especially PowerPoint and Excel. Strong organizational, communication, and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Experience working with expatriates and VIP clients is a plus. Preferred Skills: Strong problem-solving abilities. Experience in event planning and execution. Knowledge of safety regulations and compliance requirements. Ability to manage teams and foster a collaborative environment. Work Location: [Specify Location] Reporting To: [Specify Reporting Authority] Work Hours: [Specify Working Hours] How to Apply: Interested candidates are invited to send their resume and a cover letter detailing their relevant experience to [Email Address]. Please include "Customer Service Manager - Facilities Management" in the subject line.

Serve tea, coffee, water, and refreshments to staff and visitors. Maintain cleanliness of the office, including pantry, washrooms, meeting rooms, and workspaces.

The Pllazio Hotel, Gurgaon is looking for Room / Laundry Attendant to join our dynamic team and embark on a rewarding career journey Sort, wash, dry, fold, and iron linens and clothing according to established procedures and standards Operate laundry equipment safely and efficiently, including washers, dryers, and irons Inspect linens and clothing for stains, tears, or other damage, and report any issues to management Maintain cleanliness and organization of the laundry facility, including work areas and equipment Assist in inventory management, including receiving, stocking, and recording of supplies Follow all safety protocols and guidelines to ensure a safe working environment for yourself and others Perform other duties as assigned by management

PMS College of Dental Sciences & Research is looking for House Keeping Supervisor to join our dynamic team and embark on a rewarding career journey Supervise and coordinate the work of housekeeping staff, including room attendants, public area cleaners, and laundry attendants Ensure that all rooms and public areas are cleaned to the highest standards and that housekeeping staff follow established procedures and guidelines Inspect rooms and public areas to ensure they are clean and well-maintained Schedule staff to ensure adequate coverage and manage staff attendance and leave requests Order and maintain adequate supplies and equipment, including cleaning chemicals, linens, and laundry supplies Train and evaluate staff to ensure that they have the necessary skills and knowledge to perform their duties effectively Maintain records of staff performance, attendance, and leave requests Resolve guest complaints related to housekeeping services and escalate issues as necessary Monitor and maintain safety and security procedures, including the use of cleaning chemicals and equipment Collaborate with other departments, such as maintenance and front office, to ensure seamless guest experiences Strong leadership and management skills, with the ability to motivate and train staff Excellent communication and interpersonal skills

AKS CO is looking for Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

Express Hotels is looking for Front Office Assistant / Executive to join our dynamic team and embark on a rewarding career journey Greeting customers and clients as they enter the office and directing them to the appropriate person or department Answering incoming phone calls and responding to customer inquiries in a professional and timely manner Managing the front desk, including accepting and directing mail, packages, and deliveries Assisting with administrative tasks, such as data entry, filing, and preparing reports Maintaining a clean and organized front office area Performing general office tasks, such as photocopying, faxing, and ordering supplies Providing support to other departments as needed Excellent communication and interpersonal skills, with the ability to effectively interact with customers and clients Strong organizational and administrative skills Basic computer skills, including proficiency in Microsoft Office and other relevant software programs

Express Hotels is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requests

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Maintains strong working relationship with Front Office to ensure effective communications for operational issues. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guestrooms, public space and employee areas are cleaned according to operating standards. Ensures compliance with all housekeeping policies, standards and procedures. Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. Understands the importance of department s operation on the overall property financial goals and educates staff on details as appropriate. Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints effectively. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Empowers employees to provide excellent customer service. Develops goals and expectations for direct report managers. Celebrates successes and publicly recognizes the contributions of team members. Reviews employee satisfaction results to identify and address employee problems or concerns. Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities Ensures property policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Establishes goals and objectives for all areas of responsibility. Directs staff to strive for continuous improvement in all areas of responsibility. Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Manages employee progressive discipline procedures for areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures employees are treated fairly and equitably.

Perform a wide range of housekeeping functions to maintain the appearance and cleanliness of all hotel areas, including guest rooms, public spaces, and staff areas. Deliver guest requests promptly, ensuring that all guest needs are met to their satisfaction. Stock housekeeping carts with necessary supplies and maintain cleanliness in all assigned areas. Regularly clean rooms and public spaces , following hotel standards to ensure a positive guest experience. Maintain the overall cleanliness and ambiance of the hotel to create a welcoming and memorable environment for guests. Take initiative in identifying areas that need attention, and proactively complete tasks to enhance guest satisfaction. Adhering to Company Standards Follow safety protocols and company procedures to ensure a safe working environment. Ensure uniform , personal appearance, and communication standards are professional and in line with company policy. Uphold quality standards , ensuring that all work is performed to the highest level of cleanliness and attention to detail. Handle confidential information responsibly, respecting guest privacy at all times. Physical and Practical Work Requirements Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand, sit, or walk for extended periods and take a hands-on approach to all tasks in the hotel environment. Ensure cleanliness and organization by keeping all areas free of hazards and addressing any safety concerns promptly. Additional Responsibilities Perform other reasonable job duties as assigned to ensure the guest experience meets company standards and expectations. Communicate effectively with other hotel staff to coordinate tasks and ensure smooth operations across departments.

Perform a wide range of housekeeping functions to maintain the appearance and cleanliness of all hotel areas, including guest rooms, public spaces, and staff areas. Deliver guest requests promptly, ensuring that all guest needs are met to their satisfaction. Stock housekeeping carts with necessary supplies and maintain cleanliness in all assigned areas. Regularly clean rooms and public spaces , following hotel standards to ensure a positive guest experience. Maintain the overall cleanliness and ambiance of the hotel to create a welcoming and memorable environment for guests. Take initiative in identifying areas that need attention, and proactively complete tasks to enhance guest satisfaction. Adhering to Company Standards Follow safety protocols and company procedures to ensure a safe working environment. Ensure uniform , personal appearance, and communication standards are professional and in line with company policy. Uphold quality standards , ensuring that all work is performed to the highest level of cleanliness and attention to detail. Handle confidential information responsibly, respecting guest privacy at all times. Physical and Practical Work Requirements Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand, sit, or walk for extended periods and take a hands-on approach to all tasks in the hotel environment. Ensure cleanliness and organization by keeping all areas free of hazards and addressing any safety concerns promptly. Additional Responsibilities Perform other reasonable job duties as assigned to ensure the guest experience meets company standards and expectations. Communicate effectively with other hotel staff to coordinate tasks and ensure smooth operations across departments.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 year's experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.

Executive Housekeeper As the Executive Housekeeper , you will lead the daily shift operations of our Housekeeping, Recreation/Health Club, and potentially Laundry departments. You'll be instrumental in directing and working with our dedicated team to ensure all guestrooms, public spaces, and employee areas are meticulously clean and well-maintained. This leadership role involves conducting thorough inspections, holding the team accountable for corrective actions, and playing a key part in achieving both guest and employee satisfaction while effectively managing the operating budget. Key Responsibilities Managing Housekeeping Operations: Ensure guest room status is communicated to the Front Desk in a timely and efficient manner. Work effectively with the Engineering department to address guestroom maintenance needs promptly. Supervise the property's general cleaning schedule , ensuring all areas are covered. Obtain lists of rooms to be cleaned immediately and prospective check-outs to prepare efficient work assignments for the team. Inventory stock regularly to ensure adequate supplies are always available. Supervise daily Housekeeping shift operations , ensuring full compliance with all housekeeping policies, standards, and procedures. Assist in the ordering of guestroom supplies, cleaning supplies, and uniforms. Support and supervise an effective inspection program for all guestrooms and public spaces, communicating areas needing attention to staff and ensuring their understanding. Ensure all employees have proper supplies, equipment, and uniforms . Managing Departmental Costs: Participate in the management of the department's controllable expenses to achieve or exceed budgeted goals. Understand the impact of departmental operations on the overall property financial goals and objectives, managing accordingly to meet or exceed targets. Comprehend budgets, operating statements, and payroll progress reports to assist effectively in the financial management of the department. Ensuring Exceptional Customer Service: Respond to and effectively handle guest problems and complaints . Continuously strive to improve service performance across the department. Empower employees to consistently provide excellent customer service. Emphasize guest satisfaction during all departmental meetings, fostering a culture of continuous improvement. Conducting Human Resources Activities: Participate as needed in the investigation of employee accidents . Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensure employees clearly understand expectations and parameters . Ensure property policies are administered fairly and consistently , with disciplinary procedures and documentation completed according to Standard and Local Operating Procedures (SOPs and LSOPs), supporting the Peer Review Process. Observe employee service behaviors and provide constructive feedback. Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training. Participate in the employee performance appraisal process , providing valuable feedback. Assist as needed in the interviewing and hiring of employee team members with the appropriate skills. Support a departmental orientation program to ensure new hires receive appropriate training for successful job performance. Participate in employee progressive discipline procedures . Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in housekeeping or a related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Executive Housekeeper As the Executive Housekeeper , you will lead the daily shift operations of our Housekeeping, Recreation/Health Club, and potentially Laundry departments. You'll be instrumental in directing and working with our dedicated team to ensure all guestrooms, public spaces, and employee areas are meticulously clean and well-maintained. This leadership role involves conducting thorough inspections, holding the team accountable for corrective actions, and playing a key part in achieving both guest and employee satisfaction while effectively managing the operating budget. Key Responsibilities Managing Housekeeping Operations: Ensure guest room status is communicated to the Front Desk in a timely and efficient manner. Work effectively with the Engineering department to address guestroom maintenance needs promptly. Supervise the property's general cleaning schedule , ensuring all areas are covered. Obtain lists of rooms to be cleaned immediately and prospective check-outs to prepare efficient work assignments for the team. Inventory stock regularly to ensure adequate supplies are always available. Supervise daily Housekeeping shift operations , ensuring full compliance with all housekeeping policies, standards, and procedures. Assist in the ordering of guestroom supplies, cleaning supplies, and uniforms. Support and supervise an effective inspection program for all guestrooms and public spaces, communicating areas needing attention to staff and ensuring their understanding. Ensure all employees have proper supplies, equipment, and uniforms . Managing Departmental Costs: Participate in the management of the department's controllable expenses to achieve or exceed budgeted goals. Understand the impact of departmental operations on the overall property financial goals and objectives, managing accordingly to meet or exceed targets. Comprehend budgets, operating statements, and payroll progress reports to assist effectively in the financial management of the department. Ensuring Exceptional Customer Service: Respond to and effectively handle guest problems and complaints . Continuously strive to improve service performance across the department. Empower employees to consistently provide excellent customer service. Emphasize guest satisfaction during all departmental meetings, fostering a culture of continuous improvement. Conducting Human Resources Activities: Participate as needed in the investigation of employee accidents . Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensure employees clearly understand expectations and parameters . Ensure property policies are administered fairly and consistently , with disciplinary procedures and documentation completed according to Standard and Local Operating Procedures (SOPs and LSOPs), supporting the Peer Review Process. Observe employee service behaviors and provide constructive feedback. Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training. Participate in the employee performance appraisal process , providing valuable feedback. Assist as needed in the interviewing and hiring of employee team members with the appropriate skills. Support a departmental orientation program to ensure new hires receive appropriate training for successful job performance. Participate in employee progressive discipline procedures . Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in housekeeping or a related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Executive Housekeeper As the Executive Housekeeper , you will lead the daily shift operations of our Housekeeping, Recreation/Health Club, and potentially Laundry departments. You'll be instrumental in directing and working with our dedicated team to ensure all guestrooms, public spaces, and employee areas are meticulously clean and well-maintained. This leadership role involves conducting thorough inspections, holding the team accountable for corrective actions, and playing a key part in achieving both guest and employee satisfaction while effectively managing the operating budget. Key Responsibilities Managing Housekeeping Operations: Ensure guest room status is communicated to the Front Desk in a timely and efficient manner. Work effectively with the Engineering department to address guestroom maintenance needs promptly. Supervise the property's general cleaning schedule , ensuring all areas are covered. Obtain lists of rooms to be cleaned immediately and prospective check-outs to prepare efficient work assignments for the team. Inventory stock regularly to ensure adequate supplies are always available. Supervise daily Housekeeping shift operations , ensuring full compliance with all housekeeping policies, standards, and procedures. Assist in the ordering of guestroom supplies, cleaning supplies, and uniforms. Support and supervise an effective inspection program for all guestrooms and public spaces, communicating areas needing attention to staff and ensuring their understanding. Ensure all employees have proper supplies, equipment, and uniforms . Managing Departmental Costs: Participate in the management of the department's controllable expenses to achieve or exceed budgeted goals. Understand the impact of departmental operations on the overall property financial goals and objectives, managing accordingly to meet or exceed targets. Comprehend budgets, operating statements, and payroll progress reports to assist effectively in the financial management of the department. Ensuring Exceptional Customer Service: Respond to and effectively handle guest problems and complaints . Continuously strive to improve service performance across the department. Empower employees to consistently provide excellent customer service. Emphasize guest satisfaction during all departmental meetings, fostering a culture of continuous improvement. Conducting Human Resources Activities: Participate as needed in the investigation of employee accidents . Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensure employees clearly understand expectations and parameters . Ensure property policies are administered fairly and consistently , with disciplinary procedures and documentation completed according to Standard and Local Operating Procedures (SOPs and LSOPs), supporting the Peer Review Process. Observe employee service behaviors and provide constructive feedback. Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training. Participate in the employee performance appraisal process , providing valuable feedback. Assist as needed in the interviewing and hiring of employee team members with the appropriate skills. Support a departmental orientation program to ensure new hires receive appropriate training for successful job performance. Participate in employee progressive discipline procedures . Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in housekeeping or a related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Respond promptly to requests from guests and other departments Fill housekeeping cart with supplies and transport to assigned area Enter guest rooms following proper access procedures and check for vacancy Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms thoroughly Remove trash, dirty linen, and room service items Ensure all appliances in the room are present and working properly Straighten desk items, furniture, and appliances Dust, polish, and remove marks from walls and furnishings Vacuum carpets and perform floor care duties in guest rooms and hallwaysRespond promptly to requests from guests and other departments Fill housekeeping cart with supplies and transport to assigned area Enter guest rooms following proper access procedures and check for vacancy Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms thoroughly Remove trash, dirty linen, and room service items Ensure all appliances in the room are present and working properly Straighten desk items, furniture, and appliances Dust, polish, and remove marks from walls and furnishings Vacuum carpets and perform floor care duties in guest rooms and hallways Safety & Compliance: Follow all company safety and security policies and procedures Report maintenance problems, safety hazards, accidents, or injuries Complete required safety training and certifications Properly store flammable materials Ensure clean and professional uniform and personal appearance Maintain confidentiality of proprietary information Guest Interaction & Communication: Welcome and acknowledge all guests per company standards Anticipate and address guests service needs Assist individuals with disabilities Thank guests sincerely and professionally Communicate clearly and professionally with others Team Support & Quality: Support team to achieve common goals Ensure adherence to quality expectations and standards Physical Requirements: Move, lift, carry, and place items up to 25 lbs independently; over 25 lbs with assistance Push and pull loaded housekeeping cart and equipment over uneven surfaces Reach overhead and below knees; bend, twist, pull, and stoop Stand, sit, kneel, or walk for extended periods during shifts Grasp, turn, and manipulate objects requiring fine motor skills and coordination Other Duties: Perform other reasonable job tasks as requested by supervisors

Executive Housekeeper As the Executive Housekeeper , you will lead the daily shift operations of our Housekeeping, Recreation/Health Club, and potentially Laundry departments. You'll be instrumental in directing and working with our dedicated team to ensure all guestrooms, public spaces, and employee areas are meticulously clean and well-maintained. This leadership role involves conducting thorough inspections, holding the team accountable for corrective actions, and playing a key part in achieving both guest and employee satisfaction while effectively managing the operating budget. Key Responsibilities Managing Housekeeping Operations: Ensure guest room status is communicated to the Front Desk in a timely and efficient manner. Work effectively with the Engineering department to address guestroom maintenance needs promptly. Supervise the property's general cleaning schedule , ensuring all areas are covered. Obtain lists of rooms to be cleaned immediately and prospective check-outs to prepare efficient work assignments for the team. Inventory stock regularly to ensure adequate supplies are always available. Supervise daily Housekeeping shift operations , ensuring full compliance with all housekeeping policies, standards, and procedures. Assist in the ordering of guestroom supplies, cleaning supplies, and uniforms. Support and supervise an effective inspection program for all guestrooms and public spaces, communicating areas needing attention to staff and ensuring their understanding. Ensure all employees have proper supplies, equipment, and uniforms . Managing Departmental Costs: Participate in the management of the department's controllable expenses to achieve or exceed budgeted goals. Understand the impact of departmental operations on the overall property financial goals and objectives, managing accordingly to meet or exceed targets. Comprehend budgets, operating statements, and payroll progress reports to assist effectively in the financial management of the department. Ensuring Exceptional Customer Service: Respond to and effectively handle guest problems and complaints . Continuously strive to improve service performance across the department. Empower employees to consistently provide excellent customer service. Emphasize guest satisfaction during all departmental meetings, fostering a culture of continuous improvement. Conducting Human Resources Activities: Participate as needed in the investigation of employee accidents . Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensure employees clearly understand expectations and parameters . Ensure property policies are administered fairly and consistently , with disciplinary procedures and documentation completed according to Standard and Local Operating Procedures (SOPs and LSOPs), supporting the Peer Review Process. Observe employee service behaviors and provide constructive feedback. Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training. Participate in the employee performance appraisal process , providing valuable feedback. Assist as needed in the interviewing and hiring of employee team members with the appropriate skills. Support a departmental orientation program to ensure new hires receive appropriate training for successful job performance. Participate in employee progressive discipline procedures . Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in housekeeping or a related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Respond promptly to guest and departmental requests Replenish room supplies, replace linens, and make beds Clean guest bathrooms and perform detailed room upkeep Remove trash and room service items; ensure room appliances are working Dust, polish, vacuum, and perform floor care in guest areas Follow all safety, cleanliness, and security procedures Assist guests respectfully and professionally; support team efforts Perform physically demanding tasks including lifting and pushing carts

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None