Supervisor

As a Supervisor, People Experience (Restaurant Digital Engagement) at McDonald's, you will play a crucial role in supporting the deployment and execution of change management strategies. Based in the India Global Business Services Office, you will facilitate the successful adoption of new employee engagement and experience platforms across global restaurant staff. Your primary responsibilities will include supporting the creation and enhancement of engagement tools for restaurant employees. This involves collaborating with the Manager Restaurant Digital Engagement to assess the effectiveness of existing tools and recommending enhancements or replacements when necessary. Furthermore, you will be responsible for managing comprehensive documentation related to business requirements, functional specifications, data models, and process maps for restaurant employee engagement tools. Your role will also involve coordinating the execution of change management strategies to ensure the successful adoption of new platforms by restaurant employees. To qualify for this role, you should possess a degree in Human Resources, Business Administration, Organizational Development, or a related field. Prior experience in Human Resources, Employee Experience, or Restaurant Digital Engagement is required, along with a strong understanding of operating in large, multi-national corporations. Additionally, you should have experience working across different countries and cultures, and be well-versed in the needs and challenges faced by global leaders. Preferred qualifications include expertise in Restaurant Digital Engagement, technical knowledge in employee experience and restaurant digital engagement, excellent analytical and problem-solving skills, and the ability to communicate effectively across all levels of the organization. A strong business acumen, willingness to learn new systems and processes, exceptional communication skills, and a positive attitude are also desirable traits for this role. You should also have a strong ability to influence others and drive a compelling business case for people as a growth driver, while maintaining a continuous improvement and growth mindset.,