19 Employee Experience Jobs

This role is at the heart of how the organization functions every day. If you thrive on bringing order to chaos, enjoy keeping things moving without delay, and love the feeling of ticking off one task and jumping into the next - you might just be who they are looking for. This is for someone who takes pride in getting things done - accurately, efficiently, and with heart. You will be responsible for various tasks including Contract Staffing Ops where you understand the pace, coordination, and documentation. You will ensure that everything stays on track. Additionally, you will oversee Office & Admin tasks ranging from vendors and budgets to daily essentials, ensuring that nothing slips through. Recruitment Support is another key responsibility where you will help in onboarding top talent quickly and maintaining a well-oiled hiring engine. Onboarding & Offboarding tasks will also be under your purview, from letters and documentation to policies and compliance, covering everything from welcome to exit. You will be responsible for Compliance & Documentation to keep the organization aligned, audit-ready, and organized. Scheduling & Coordination of meetings, calendars, and internal operations will be vital to ensure smooth functioning across the board. Employee Experience is another crucial aspect where you will handle engagement and resolve issues to ensure a positive experience. Furthermore, your role will involve bringing Automation & Tools to optimize operations. The ideal candidate for this role should have experience in HR operations, preferably from a staffing or fast-paced business environment. A problem-solving mindset is essential, along with the ability to learn fast, adapt quickly, and stay ahead. Being organized, process-driven, and thriving in a dynamic environment are key qualities. Creating systems that simplify people's lives and maintaining their efficiency are also important aspects of this role. This role is significant as it connects people, processes, compliance, and culture within the organization. You will closely collaborate with leadership and the team to ensure the smooth and reliable functioning of every aspect of the organization, minimizing friction. If you feel that this role resonates with you and you genuinely believe you would enjoy it, the organization would like to hear from you. Share a personal experience that demonstrates your readiness to take on this role, emphasizing ownership, clarity, and energy as key attributes they are seeking.,

As an experienced HR professional, you will be responsible for developing and implementing a comprehensive human resources strategy that aligns with the organization's goals. Your role will involve leading various HR functions, including Talent Acquisition, HR Business Partnership, HR Operations, Learning and Development, Compensation and Benefits Strategy, Change Management, and Employee Experience. In the area of Human Resources Strategy and Leadership, you will be tasked with creating and executing an effective HR strategy to attract and retain top talent. This will involve setting key performance indicators (KPIs) to measure the HR team's performance and fostering collaboration among different HR departments for smooth operations. As the leader of HR Business Partnership, you will establish strong relationships with all business functions and drive a performance-driven culture within the organization. You will influence leadership decisions and provide guidance to managers on performance and people management best practices. In Talent Acquisition, you will lead the annual headcount planning and budgeting processes, design effective recruitment strategies, and manage the full recruitment lifecycle. HR Operations will be under your purview, where you will ensure compliance with internal policies, oversee the employee lifecycle, and implement HR policies effectively. Your responsibilities also include overseeing Learning and Development initiatives, managing the budget, and fostering a culture of continuous learning. In Compensation and Benefits Strategy, you will develop and execute programs that attract and retain talent while maintaining budget consistency and market competitiveness. Furthermore, you will lead Change Management efforts during organizational transformations and enhance the overall Employee Experience. Your focus will be on creating a positive work culture that supports high performance, engagement, and retention while improving employee well-being and engagement. To be the ideal candidate for this role, you should have a passion for human resources and a track record of building and leading HR teams effectively. With over 10 years of experience in managing various HR functions, including Talent Acquisition, HR Business Partnership, HR Operations, and Learning and Development, you should possess proactive and action-oriented qualities, strong communication skills, and effective leadership abilities.,

You will be spending your time on various key responsibilities: Manager Enablement - Empowering managers with the knowledge and tools required to handle day-to-day HR questions and navigate employee lifecycle events confidently. - Coaching managers to effectively manage employee needs, engagement, and performance discussions. - Providing expert-level HR consultation and support across a complex and diverse employment landscape. - Offering people analytics and HR data to managers to support decisions and proactively flag risks. Employee Experience & Support - Acting as the first point of contact for employees and managers in your region, offering timely and insightful guidance on HR policies, processes, and employee relations matters. - Fostering a welcoming and supportive environment where employees and managers feel valued and heard. - Delivering best-in-class employee experience and HR solutions. HR Program Delivery - Leading the regional roll-out of core HR programs, including performance management, compensation review/comp planning, and engagement surveys. - Ensuring strong employee understanding and enthusiastic adoption of these programs. Employee Relations - Conducting initial investigations into employee concerns with empathy and professionalism. - Collaborating with the HRBP team to address more complex cases as needed. Regional Insights - Formulating and implementing HR policies and procedures aligning with local employment laws or statutory/regulatory requirements (e.g., Employee Handbook, local HR policies). - Leading and driving regional and country-level HR and labor compliance programs/projects in collaboration with cross-functional teams and stakeholders. - Staying up to date with market and regulatory trends and taking necessary HR actions to remain compliant. - Sharing observations and themes from employee experience with HRBPs to inform organizational health discussions. - Providing actionable insights that drive positive organizational change. Operational Excellence - Streamlining employee lifecycle processes such as onboarding, offboarding, probation management, and leaves of absence. - Ensuring a positive employee experience through accountable and audited HR processes. - Identifying and implementing continuous improvement opportunities to enhance HR operations. - Recommending and presenting process improvement solutions. Culture & Engagement - Supporting local employee engagement initiatives and acting as a culture ambassador, reinforcing our ways of working and employee value propositions. - Championing a positive and inclusive workplace culture that reflects our core values. Role Requirements - Capable of executing plans that align with the organization and People Partners" goals. - Possess exceptional organizational skills with the ability to juggle multiple tasks and prioritize effectively. - Demonstrate a proactive mindset of "Do It, Own It" by taking initiative to solve issues and follow through on commitments. - Have an aptitude for identifying opportunities for Continuous Improvements and implementing best practices for operational excellence. - Maintain strong knowledge of local labor laws and HR best practices. - Display confidence in handling sensitive employee situations with empathy and sound judgment. - Be comfortable working in a matrixed, global environment. - Possess strong communication and interpersonal skills to interact with employees and managers at all levels, with flexibility to adapt to business needs. - Ability to analyze data, identify issues, and propose HR solutions to business challenges. - Demonstrate strong business acumen and excellent influencing skills, both onsite and remotely. - Have more than 5 years of HR experience in a generalist HR role or equivalent practical experience. - Be comfortable in a roll-up-your-sleeves environment within a rapidly scaling global organization. - Skilled with modern HR solutions and services; digitally savvy with the ability to apply insights from HR data and analytics into practice. - Possess excellent verbal and written communication skills in English. - Have a strong working knowledge of MS Office and various HR systems. If you are looking to be a part of a business, a community, and a mission that resonates with you, apply now.,

You will work with the Product & Projects discipline within the Technology entity at bp, where the focus is on bringing customer centricity, innovation, commercial value, and pace to drive differentiation for the brand. The team is dedicated to creating a dynamic and inspiring environment that nurtures employees to their fullest potential. As a Capability Lead, you will play a critical role in building service design capability within the Indian hub and other global teams. Your responsibilities will include driving excellence in design practices, talent development, and ensuring alignment with business and customer needs. Your primary duties will involve developing and maintaining service design frameworks and standards, establishing training programs for enhancing service design expertise, leading the creation of service blueprints and customer journey maps, defining and implementing service design tools and infrastructure, and ensuring cross-functional collaboration and integration. Additionally, you will be responsible for establishing KPIs and measurement frameworks to track the effectiveness of service design initiatives, advocating for design maturity, and fostering a culture of innovation and collaboration within the organization. To be successful in this role, you should have a Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent experience. You must possess experience as a Service Designer or in a similar role, a strong understanding of user-centered design principles, proficiency in service blueprinting and journey mapping, excellent communication and teamwork skills, and the ability to work effectively in a cross-functional team environment. Experience with prototyping, testing service concepts, and familiarity with AI tools and technologies will be beneficial. The Service Designer at this level should be capable of independently seeing an initiative through to completion, applying technical knowledge to solve problems, conducting user research, analyzing findings, and developing service blueprints with moderate complexity. They should excel at navigating organizational complexity, encouraging cross-functional collaboration, and driving continuous improvement. Join bp, a global energy business committed to reimagining energy for people and the planet. Be part of a diverse and inclusive environment where everyone can thrive and contribute to building a sustainable future. This position is eligible for relocation within the country and offers a hybrid working model with a negligible travel requirement.,

You will have a unique opportunity to lead the HR function within an organization in a strategic capacity. As the leader of this function, you will be responsible for developing and implementing HR strategies that are in line with the company's mission, values, and business objectives. Your focus will include talent acquisition and management, organizational development, employee experience and engagement, compensation and benefits, diversity, equity & inclusion (DEI), compliance & risk management, HR operations & technology, executive collaboration, health safety & environment, as well as office administration. In your role, you will be expected to oversee recruitment, retention, and succession planning to attract and retain top talent across all levels. Additionally, you will lead initiatives to foster a high-performance, inclusive culture through leadership development, coaching, and performance management. You will champion initiatives that enhance employee satisfaction, well-being, and productivity. Moreover, you will design and maintain competitive and equitable compensation structures and benefit programs. Furthermore, you will be responsible for leading efforts to embed DEI into all aspects of the employee life cycle and company culture. You will ensure compliance with labor laws and ethical standards, mitigate HR-related risks, and manage employee relations issues. Additionally, you will oversee HR systems and data to improve decision-making, streamline processes, and enhance the employee experience. You will provide HR insights and reports to the CEO and Board of Directors on workforce metrics and culture. Moreover, you will be accountable for developing, implementing, and overseeing the organization's health, safety, and environmental policies and programs. This will involve ensuring compliance with relevant regulations, promoting a culture of safety, and minimizing risks to employees, assets, and the environment. You will also be responsible for office administration, including managing office procedures, coordinating support services, supervising administrative staff, and ensuring efficient resource allocation. To be successful in this role, you should have a minimum of 15 years of experience in Human Resources with exposure to Talent Management, Hiring, Learning and Development, Strategic Business Partnering, and processes and standards. You should have demonstrated performance in working within cross-functional teams, strategic thinking, business acumen, executive presence, influence, strong communication and interpersonal skills, change management expertise, data-driven decision-making, integrity, and discretion. In return, you will be offered a strategic leadership HR role where you can make a significant impact within the organization. Contact: Prachi Priyadarshini,

As part of the People, Culture & Communications (PC&C) function at bp, you will play a vital role in developing a diverse and inclusive culture where every individual can thrive. The function is undergoing a significant transformation to enhance competitiveness, responsiveness, and customer focus. You will have the opportunity to contribute to this transformation in key locations such as India, Hungary, Malaysia, and Brazil, shaping a fast-moving PC&C function and driving continuous improvement. We are seeking motivated individuals who excel in fast-paced environments and are passionate about people. If you are eager to be part of a transformative journey, this role is ideal for you. As the Early Careers Recruitment Operations & Experience Advisor, your primary responsibility will be to support the Global Operations & Experience Manager in aligning global recruiting models and processes, enhancing team effectiveness and efficiency, and ensuring recruiting metrics and compliance monitoring. Your key responsibilities will include: - Supporting the success of the Early Careers Global operating model and enhancing candidate experience by aligning to standard methodology and utilizing TA&M software and digital solutions effectively. - Managing recruitment processes, ensuring efficiency, compliance, and exceptional candidate experience across recruiting hubs. - Troubleshooting real-time tech/process issues and collaborating with internal teams to provide solutions promptly. - Monitoring and reporting on key recruitment metrics, candidate diversity, and conversion rates, using insights to drive operational excellence alignment. - Ensuring Early Careers Recruitment systems, platforms, and processes meet global requirements and handling super-user groups and training needs. - Supporting global projects and priorities related to enhancing candidate and recruiter experience, updating assessment providers, and providing training and documentation. - Managing technical issues and access requirements related to external recruitment providers/vendors. To be successful in this role, you will need: - A higher education qualification, Graduation, or equivalent. - 5-8 years of experience in early career recruitment/recruitment operations, preferably focusing on early careers, graduate, apprenticeship recruitment, and early engagement pipelining. - Strong skills in relationship/partner management, project management, resilience, and communication. - Technical proficiency in early careers operations, recruiting campaigns, assessment processes, Applicant Tracking Systems (ATS), and other HR technologies. - Data-driven decision-making abilities and analytical thinking. - Cultural sensitivity to work effectively in a multicultural environment. At bp, we offer a supportive working environment with employee benefits such as an inclusive culture, work-life balance, learning and development opportunities, insurance packages, and more. We value diversity and are committed to creating a respectful and fair environment for all employees. If you are looking to contribute to a dynamic and diverse environment and help shape the future challenges of our business, apply now for this opportunity. Travel Requirement: - Negligible travel expected for this role Relocation Assistance: - Not eligible for relocation Remote Type: - Hybrid of office/remote working,

You will play a key role in the Success Factors Human Capital Management (HCM) Practice within SAP Adoption Service Centre. This involves assisting our customers in their journey towards HR digital transformation by leveraging SAP HCM solutions suite, including SuccessFactors, HCM, Employee Experience, Innovation, Intelligent technologies, and more. The team operates in an Integrated Delivery model, focusing on Implementation projects, Advisory, Solution Architecting services, and supporting new opportunities during the presales phase. Additionally, the team engages in various initiatives at the Practice & Organization level, providing opportunities for holistic professional and personal development. At SAP, inclusivity is a core value, and we are dedicated to promoting health and well-being while offering flexible working models to ensure that everyone, regardless of background, feels included and empowered to perform at their best. We believe that our strength lies in the diverse capabilities and qualities that each individual brings to the company. We invest in our employees, fostering confidence and enabling them to reach their full potential. Our commitment is to unleash all talent and contribute to creating a better and more equitable world. As an equal opportunity workplace and an affirmative action employer, SAP upholds the values of Equal Employment Opportunity and provides accessibility accommodations for applicants with physical and/or mental disabilities. We are dedicated to fostering an environment where every individual can thrive. If you require accommodation or special assistance in navigating our website or completing your application, please reach out to the Recruiting Operations Team at Careers@sap.com. For SAP employees, only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility criteria outlined in the SAP Referral Policy. Specific conditions may apply to roles in Vocational Training. Successful candidates may undergo a background verification process conducted by an external vendor. Requisition ID: 412426 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,

The purpose of this role is to contribute to Maersk's vision of becoming the global integrator of container logistics by redesigning HR service delivery, operating model, and technology to enhance HR as a global function and provide exceptional employee experiences worldwide. As a global organization operating in over 130 countries, Maersk promotes talent mobility through various assignments, and to facilitate this global mobility, they are seeking global mobility specialists in Bangalore, India. If you are passionate about creating and delivering exceptional experiences for international assignees, this role offers a unique opportunity for you to collaborate with diverse colleagues worldwide and enhance your skills. Reporting to the Global Mobility Operations head in Copenhagen, Denmark, the core responsibilities of this role include managing cross-border moves, creating assignment calculations and offers, overseeing cost calculations, contracts, and terms for international assignments, coordinating with 3rd party vendors for immigration, tax, and relocation services, ensuring compliance and a positive employee experience, addressing exceptions and challenges promptly, maintaining close communication with assignees, explaining assignment-related policies, adapting to various policies and principles, managing records in ERP and vendor systems, assisting assignees during departures, and overseeing the annual salary review process for long-term international assignees. Key behaviors expected in this role include a quick learning ability, adept at handling multiple cases, prioritizing tasks effectively, building strong relationships with stakeholders, effective communication skills, and the ability to work well in teams. Candidates with at least 5 years of Mobility Case Management experience, proficiency in employee relations, stakeholder management, and vendor coordination, along with excellent communication skills and availability to join early, are preferred for this role. Maersk is committed to supporting applicants" needs during the application and hiring process. If you require any accommodations or special assistance to access the website, apply for a position, or perform the job, please reach out to accommodationrequests@maersk.com for further assistance.,

As a Supervisor, People Experience (Restaurant Digital Engagement) at McDonald's, you will play a crucial role in supporting the deployment and execution of change management strategies. Based in the India Global Business Services Office, you will facilitate the successful adoption of new employee engagement and experience platforms across global restaurant staff. Your primary responsibilities will include supporting the creation and enhancement of engagement tools for restaurant employees. This involves collaborating with the Manager Restaurant Digital Engagement to assess the effectiveness of existing tools and recommending enhancements or replacements when necessary. Furthermore, you will be responsible for managing comprehensive documentation related to business requirements, functional specifications, data models, and process maps for restaurant employee engagement tools. Your role will also involve coordinating the execution of change management strategies to ensure the successful adoption of new platforms by restaurant employees. To qualify for this role, you should possess a degree in Human Resources, Business Administration, Organizational Development, or a related field. Prior experience in Human Resources, Employee Experience, or Restaurant Digital Engagement is required, along with a strong understanding of operating in large, multi-national corporations. Additionally, you should have experience working across different countries and cultures, and be well-versed in the needs and challenges faced by global leaders. Preferred qualifications include expertise in Restaurant Digital Engagement, technical knowledge in employee experience and restaurant digital engagement, excellent analytical and problem-solving skills, and the ability to communicate effectively across all levels of the organization. A strong business acumen, willingness to learn new systems and processes, exceptional communication skills, and a positive attitude are also desirable traits for this role. You should also have a strong ability to influence others and drive a compelling business case for people as a growth driver, while maintaining a continuous improvement and growth mindset.,

Role Purpose : Look after employee experience and engagement. It typically involves creating and implementing strategies to foster a positive and productive work environment where employees feel motivated, valued, and connected to their work and the organization. Overall, the goal of an employee engagement role is to enhance employee morale, retention, and performance, ultimately contributing to the overall success of the organization. 1. Employee Engagement /Experience Strategy: Contribute to the development of a comprehensive employee engagement strategy aligned with the organization's goals. Lead comprehensive on boarding and induction programs, ensuring smooth policy orientation. Work collaboratively with HR leadership to implement initiatives that enhance employee motivation, satisfaction, and retention. 2. Communication and Feedback: Facilitate open communication channels between employees and management. Design and implement mechanisms for collecting employee feedback, ensuring continuous improvement based on insights gathered. 3. Recognition and Rewards Programs: Develop and manage employee recognition programs to acknowledge and reward outstanding performance. Collaborate with relevant departments to ensure timely and meaningful recognition of employee achievements. 4. Wellness Initiatives: Implement wellness programs to support employee health and well-being. Coordinate with health and wellness providers to organize workshops, seminars, and activities promoting a healthy work-life balance. 5. Employee Events and Celebrations: Plan and execute employee engagement events, celebrations, and team-building activities. Coordinate with internal stakeholders to ensure successful and enjoyable events. 6. Training and Development: Collaborate with the Learning and Development team to identify opportunities for employee skill enhancement. Support the implementation of training programs that align with employee development goals. 7. Surveys and Data Analysis: Conduct regular surveys to assess employee engagement levels. Analyze data to identify trends and areas for improvement, presenting findings to management. 8. Conflict Resolution: Provide support in addressing employee concerns and conflicts, fostering a positive work environment. Collaborate with HR and management to implement solutions that improve employee relations. Qualifications and Skills: Bachelors/Master’s degree in Human Resources, Organizational Psychology, Business, or a related field. Proven experience in employee engagement or a related HR function. Excellent communication and interpersonal skills. Strong organizational and project management abilities. Analytical mindset with the ability to interpret data and draw meaningful insights. Knowledge of best practices in employee engagement and workplace culture. Ability to work collaboratively across departments. Familiarity with HR software and tools.

As an HR Intern at Foxsense Innovations in Hyderabad, you will have the opportunity to be a part of our dynamic HR team and gain exposure to various aspects of human resources. This role is designed to provide you with a comprehensive learning experience, encompassing both day-to-day HR operations and involvement in strategic projects. Your collaboration across teams will be crucial in supporting our mission to foster a positive and engaging workplace environment. Your responsibilities will include: - Talent Acquisition: Lead our recruitment efforts by crafting engaging job postings, screening resumes, and assisting in the selection of top talent. - Onboarding: Guide new hires through their initial days, creating orientation materials and ensuring a smooth transition into the team. - Employee Experience: Enhance team morale through organizing events, team-building activities, and surveys, contributing to a lively workplace culture. - Learning & Development: Assist in organizing and managing training sessions and workshops to shape our employees" learning journey. - HR Data & Analysis: Analyze HR metrics to identify insights and trends that will drive decisions, streamline processes, and enhance our HR strategy. - Performance Management: Support performance evaluation processes, track employee performance, and gather feedback to facilitate continuous improvement. - Projects: Engage in various HR projects such as policy updates, new initiatives, and process enhancements, bringing fresh ideas and enthusiasm to make a tangible impact. We are looking for individuals who are: - Passionate Learners: Excited to delve into the field of HR and eager to acquire new skills. - Team Players: Thrive in collaborative environments and are always ready to contribute. - Detail-Oriented: Possess a keen eye for detail and exceptional organizational skills. - Effective Communicators: Strong verbal and written communication skills to interact with team members and candidates effectively. Prior internship experience or involvement in live projects is considered a bonus. At Foxsense Innovations, we aim to create a work environment that inspires you to take pride in your work and accomplishments. We offer a competitive stipend based on industry standards, with the potential for a transition into a full-time role based on performance after three months. In your first 30-60-90 days with us, you will: - Familiarize yourself with our culture, team, values, and HR systems. - Assist with recruitment tasks, onboarding processes, and administrative duties. - Take on responsibilities in posting jobs, screening resumes, and organizing interviews. - Plan and assist in team-building events, recognition programs, and training sessions. - Support performance management activities, lead or contribute to HR projects, and prepare detailed reports to guide decision-making. If you are a creative problem-solver who enjoys building exceptional teams and nurturing a winning culture, we are excited to hear from you!,

About the Job Were changing the way people think about customer care, and we need your help! Are you ready to make a positive impact on the lives of others? Were looking for an Employee Experience Coordinator to ensure our employees are engaged and happy while at work. This is an exciting, creative and challenging role, and the ideal candidate is someone who likes to take the lead. Duties include helping to plan, facilitate and execute employee engagement programs, communicate important messages to staff and pass on team member feedback to leadership. As an Employee Experience Coordinator, You Will Help leadership meet corporate and program level retention goals, while being a company ambassador that ensures an exceptional level of employee experience Be flexible, as function and responsibilities will change as corporate engagement programs for our campuses evolve Be trustworthy and set the tone for employees on-site, helping them to be engaged, motivated and successful Collaborate with corporate and on-site teams with their unique engagement needs and goals Support leadership in gathering employee feedback for their campus, host focus groups, distribute online surveys and establish other corporate employee feedback channels Work with other on-site and remote Campus Employee Experience Coordinators, and Employee Experience leadership to achieve goals and efficiency Be a brand ambassador and communication hub for all employees on-site while keeping an overall pulse of the campus Assist in planning and facilitating corporate events Support leadership in prioritizing overlapping projects and initiatives, ensuring clear expectations are set Communicate frequently and transparently with site and corporate leaders As an Employee Experience Coordinator, You Have High school diploma or equivalent (required) Some post-secondary or completion of post-secondary schooling (preferred) Strong verbal and written communication skills Exceptional organizational and time management skills must be able to multitask and prioritize The ability to implement change and innovation Ability to collaborate with a diverse group of people Motivation to help others thrive at work and maintain a positive attitude The ability to adapt as functions and responsibilities change A creative and outgoing personality

Job Description Product Manager Virtual Agent Responsibilities- Responsible for operational management of support teams tools and services supporting the Service Desk, including virtual agent, survey, translations and scheduling. Responsible for ServiceNow Virtual Agent and utilizing VA to simultaneously improve user experience and reduce higher cost interactions with the technology service desk Possess an in-depth and broad understanding of industry standards and aligns roadmap for support teams to them Manages the release management of any technologies with vendors Drives innovation into the support processes and teams through experimentation with new technologies and a roadmap to move into production Participate in industry best practices, vendor reviews, and lessons learned to bring innovation to the Kenvue end user experience Qualifications- Required- B.A / B.S degree, preferably in Science, Technology, Engineering or Math (STEM). Minimum of 8 years of relevant technology experience. Strong analytical skills and demonstrated experience driving operational improvements. In depth experience with ServiceNow. Experience achieving reductions in support cost/demand through deployment of chatbot solutions. Experience in developing and managing operational service improvement efforts. Excellent stakeholder management skills. Customer and Employee Experience oriented. Preferred- Experience working in large and / or global organizations. Prior experience in IT End User Services / Client Services. Experience utilizing generative AI in chatbot and/or service desk use cases. Required- B.A / B.S degree, preferably in Science, Technology, Engineering or Math (STEM). Minimum of 8 years of relevant technology experience. Strong analytical skills and demonstrated experience driving operational improvements. In depth experience with ServiceNow. Experience achieving reductions in support cost/demand through deployment of chatbot solutions. Experience in developing and managing operational service improvement efforts. Excellent stakeholder management skills. Customer and Employee Experience oriented. Primary Location Asia Pacific-India-Karnataka-Bangalore Job Function Operations (IT) Job Qualifications Qualifications-,

The Opportunity We are looking for a well-rounded People Operations Generalist who will closely partner with leaders and teams across the organization. Based in our Bengaluru office, you will build strong professional relationships with local team members in India and across APAC, as well as key functional stakeholders, serving as a trusted advisor on a broad range of HR topics to ensure best practices are applied. In this dynamic role, you will have the opportunity to ensure the local team is engaged and thriving, while also meeting performance expectations. The Skill Set This role will be focused on four key areas: employee lifecycle management, employee experience / office & benefit support, performance management, and People Operations communications. Employee Lifecycle Management Lead local employee onboarding (including ordering and managing inventory of new hire swag) and offboarding (including conducting exit interviews and creating/sharing termination documentation) Ensure that People/HR processes and programs have a unified approach internationally. Help ensure compliance with local labour regulations and customs. Create standard and customized HRIS reports as needed Work with direct managers to conduct probationary check-ins. Employee Experience, Office Support & Benefit Administration Build strong relationships with key functional stakeholders and serve as a trusted advisor on a broad range of HR topicsWork with employees of various levels, navigating sensitive topics, and finding solutions to people issues Foster connection to Sitetrackers culture by supporting the coordination of engagement activities, wellness programs Support the coordination of events such as local team outings, leadership team visits, holiday celebrations, and virtual engagement events Help order and manage the inventory of Sitetracker swag and employee gifts Work in the office 2-3 times a week to interact with the local team in person Support the benefit onboarding process Support local leaves and possess a knowledge of statutory leave policies. Performance Management Act as the first point of contact for employee relations and performance concerns, including supporting the performance and compensation review processes, overseeing probation periods and documentation, managing Performance Improvement Plans, and managing involuntary exits, and ensuring leaders are aware of any performance concerns within their teams Work autonomously with the ability to discern when something needs to be escalated. Identify and suggest areas of improvement related to Sitetrackers existing People Processes People Operations Communication It works seamlessly across communication platformsemail, in-person, virtual, and Slackand applies clear, consistent messaging adapted to each format Communicate across departments to ensure cohesion and prevent silos Lead conversations on sensitive topics such as employee relations, performance, terminations, or personal matters with genuine compassion Confidently navigate difficult conversations and deliver feedback constructively Craft employee-facing communications with a strong and professional tone Within 60 Days, Youll Understand the current Sitetracker performance, compensation, and development philosophy and processes Develop relationships with local employees and their leaders to understand the needs and requirements of all areas of the organization Gain an understanding of Sitetracker-specific business needs and trends to help drive us forward Complete Sitetracker certification to grow your understanding of the Sitetracker business, products, and services that are offered Identify a local swag vendor for new hire hampers and employee gifts Within 180 Days, Youll Work proactively with managers and senior leaders (Executive Staff, SVP & VP) to evaluate and prepare for future business and team needs Work with the rest of the People Team to review annual Employee Engagement Survey results and enact action plans to support local change opportunities Assist in fostering a culture that supports our mission by helping design and implement People initiatives and programs Assist with the communication and rollout of updated or new people programs and policies Within 365 Days, Youll Assess qualitative and quantitative data to identify trends, find areas for improvement, and create new ways to support our employees and business About Sitetracker Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers. However, over the years, we realized that this challenge isnt localized to telecommunications its pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges. We are exceptionally proud of the company weve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and were continuing to invest in our people-first culture.,

This role will provide valuable support in the development and execution of initiatives that shape company culture, drive employee satisfaction, and improve the overall employee journey. He/She will support cross-functional projects focused on employee wellness, recognition, communication and overall workplace experience. Learning Opportunities: Exposure to real-world HR practices in employee engagement and experience Collaboration with diverse teams. Mentorship from experienced HR professionals Hands-on experience with HR tools and communication platforms A chance to propose and implement your own ideas Qualifications & Skills: MBA in Human Resources. Passionate about people, culture, and employee well-being Strong communication and interpersonal skills Creative thinker with a can-do attitude and attention to detail. Comfortable with tools like MS Office, Google Workspace, Canva, etc. Prior internship experience in employee engagement

Role & responsibilities Highly organized and be able to respond, follow up and arrive at closure to variety and volume of responsibility Should be able to communicate well with confidence, engage and provide HR advisory/consulting services to senior stake holders, managers and employees. Highly proficient at analyzing people related data (attrition correlations, R&R utilization, Early warning systems, shift time, Incentives, OT and so on) and draw inferences Creative and willing to think both inside and outside the box Preferred knowledge about HR practices at least in one Performance Management, Employee Benefits, compensation, HR Shared Services, Case Management Service oriented, passionate and display highest level of integrity while providing resolutions to employees and create a positive vibrant ethos Possess good excel skillset ( Vlookup, Pivot etc) Preferred candidate profile : Must have 1 Year experience Must be flexible to work in shift Energetic and Strong headed Please apply if your only interested for contractual role

What Your Responsibilities Will Be This is a leadership role with global scope and regional impact, reporting into a US-based global People & Culture leader. Youll be based in India and help shape the employee experience across Avalaras important regions: India, the US, LATAM, and EMEA. Build a Global Strategy That Works at the Local Level Design and implement a globally consistent employee experience strategy that reflects Avalaras values and priorities, while adapting to local needs across India, the Americas, and EMEA. Connect efforts directly to Avalaras transformation goals, helping simplify processes, support performance, and increase clarity around how people grow and succeed. Embed Fairness and Consistency Across Talent Practices Partner with Talent, HRBPs, and COEs to embed fairness and equity into programs like performance management, promotions, career development, and recognition. Build practical guidelines that help teams make consistent, and scalable decisions across regions and departments. Shape and Support the Employee Journey Identify moments that matter across the employee lifecycle onboarding, development, feedback, and recognition and ensure these experiences are aligned with our values and performance culture. Create resources that make it easier for employees to navigate us, understand expectations, and find opportunities to grow. Use Engagement and Feedback Data to Lead Action Partner with local leaders and COEs to review engagement and other feedback data as inputs to employee experience, inclusion, and culture efforts. Translate insights into targeted, practical actions that improve how teams operate and feel supported locally and globally. Support Belonging and Collaboration Across Regions Strengthen employee communities and support cross-regional collaboration by building programs that promote cultural understanding and team effectiveness. Provide simple tools and support to help these groups operate without becoming overly resource-intensive. Drive Social Responsibility Through Understanding In partnership with the ESG leader, develop CSR programs that reflect Avalaras values and help employees contribute to their local communities in meaningful, scalable ways. Ensure these programs are in consideration of our priorities with clear measures of success. Bring Data, Not Just Ideas Use data and insights to evaluate the effectiveness of programs, identify areas for improvement, and demonstrate Value to partners. Promote accountability through measurement and adjust based on whats working and whats not. What Youll Need to be Successful More than 15 years of HR experience, including senior roles in employee experience, talent management, or HRBP. Expertise building global programs that are practical, with care for our needs, and scalable across geographies. Experience with how to build systems that promote fairness and consistency without bureaucracy. Experience working in global tech or SaaS companies undergoing growth or transformation. You understand how your work ties to retention, productivity, and culture. Program and change management capabilities across departments, geographies, and partners. Global mindset and cultural awareness youve led or partnered with teams across India, the US, LATAM, and EMEA. Comfort with data you can draw meaningful insights from feedback and metrics to lead action

Role & responsibilities Highly organized and be able to respond, follow up and arrive at closure to variety and volume of responsibility Should be able to communicate well with confidence, engage and provide HR advisory/consulting services to senior stake holders, managers and employees. Highly proficient at analyzing people related data (attrition correlations, R&R utilization, Early warning systems, shift time, Incentives, OT and so on) and draw inferences Creative and willing to think both inside and outside the box Preferred knowledge about HR practices at least in one Performance Management, Employee Benefits, compensation, HR Shared Services, Case Management Service oriented, passionate and display highest level of integrity while providing resolutions to employees and create a positive vibrant ethos Possess good excel skillset ( Vlookup, Pivot etc) Preferred candidate profile : Must have 1 Year experience Must be flexible to work in shift Energetic and Strong headed Please apply if your only interested for contractual role

Key accountabilities Support the collection and analysis of employee feedback through surveys, polls, employee forums, and interviews. Help maintain reports and dashboards that track employee engagement, satisfaction, and retention. Assist in organising and evaluating employee programs such as onboarding, recognition, country engagement, and wellness initiatives. Work with the People & Culture team to identify trends and suggest improvements to the employee experience. Stay up to date with best practices in employee engagement and workplace culture. Help prepare presentations and reports to share insights with internal teams. Skills & Experience A recent graduate or someone with up to 1 year of experience in HR, data analysis, psychology, or a related field. Interest in employee engagement, workplace culture, or organisational development and ability to research industry trends and good practice in areas of employee experience. Basic understanding of Excel or Google Sheets; familiarity with survey tools or data visualisation platforms is a plus. Strong communication skills and a willingness to learn. A curious mindset and a passion for making work better for everyone. Ability to interpret and analyse data to create tangible insights Organisation skills with ability to project plan and deliver aspects of key projects Collaborative approach and working in matrix style - able to work as part of a team or on own initiative