151388 Strategies Jobs - Page 50

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Consultant, Advisors & Consulting Services, Strategy & Transformation-2 Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients’ needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firm's intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Relevant client or internal stakeholder management experience Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Experience managing tasks or workstreams in a collaborative team environment with third parties Relevant industry expertise Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM => INR 1 million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent banking provider in India Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate(10+2+3) Primary Location India-Telangana-West Maredpally Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jul 29, 2025, 10:30:00 AM

NK Realtors , is one of the largest vertically integrated real estate service providers in India since the last 40 years. Headquartered in Kolkata, the company is well known for its deep employee centric approach NK Realtors is easily one of the best organizations to work for and build careers. With the real estate industry on the threshold of tremendous growth over the next 20 years, NK Realtors with its rich history, brand & structure gives the perfect opportunity to grow your career. “ NKlusive ” is an exclusive intermediary of NK Realtors dealing in “Premium & Luxury Homes”. Job Responsibilities: Procuring Marketing & Sales Mandates of Residential Projects is the key KRA. Formulate and execute Business Development Plan along with the BD Head . Create Strategies & Identify Partnership opportunities with Developers & Builders through strong market intel. Manage strong relationships with Builders & Developers on board for future business. Organize & Conduct BD Presentations with the Developers showcasing our Value Proposition and our Sales Mandate Models. Identify, Build & Cultivate strong network in the Builder Fraternity. Collaborate with other departments in developing the systems , materials and resources necessary for business development, including proposals , presentations and service offerings to win work. Be part of the performance review meetings with developers. Work closely with the digital marketing team to manage branding through social media post/reach. Desired Profile: Work Experience: Minimum 1 year in Business Development role with a proven track record. Preferred Industry: Real Estate Consulting, Property Portals, Hospitality. Communication: Excellent Written & Oral skills in English, Hindi & Telugu. Robust Presentation Skills; ability to clearly communicate complex messages. Preferred Traits: Self Starter Attitude, Disciplined, Go Getter, Pleasing Personality, Extrovert in nature, High Standards in Integrity & Confidentiality. Education: Minimum Graduate in any discipline / MBA Preferred Salary & Compensation: As per Industry Standard + Incentives, PF, Statutory Bonus, Medical Benefits & Travel

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Consultant – Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of analytics strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients’ needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firm's intellectual capital Receive mentorship from performance analytics leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings Proficiency using data analytics software (e.g., Python, R, SQL, SAS) Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Additional data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI), or working with Hadoop framework and coding using Impala, Hive, or PySpark Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Experience managing tasks or workstreams in a collaborative team environment Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Relevant industry expertise Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Novo Nordisk Global Business Services (GBS) India Department: GCM DP RoW Location : Hyderabad, India Are you an experienced aseptic manufacturing project manager with a strong technical background and a passion for making a direct impact on patients' lives? Do you thrive in an international environment where cultural awareness is key to your success? If so, this could be your dream role! ApplyNow! The Position As a Project Manager in Aseptic Manufacturing, you will lead and mentor cross-functional teams, including both Novo Nordisk and our Contract Manufacturing Organisation (CMO) partners. It includes, Ensure the seamless Technology Transfer and manufacturing of our commercial products, always upholding Novo Nordisk's stringent quality standards and adhering to cGMP and regulatory requirements. Lead and manage aseptic manufacturing projects, specifically leveraging your expertise in areas like Formulation/Compounding, Filling, Washing & Sterilisation, Environmental Monitoring, or Clean Utilities. Developing and managing detailed project plans and timelines and communicating effectively with steering groups and key stakeholders. Monitoring progress and proactively securing necessary resources. Developing project risk grids and identifying mitigation strategies with both Novo Nordisk and our Contract Manufacturing Organisation (CMOs). Qualifications Bachelor’s or Master’s degree in engineering. Possess experience of 5-12Years of project management experience with a proven track record of successful project delivery in a highly regulated environment, especially internationally. Aseptic manufacturing experience is a must, and experience with Technology Transfer of biologics is a significant advantage. Professional experience balancing individual drive with effective stakeholder involvement. Proficiency in project management software (e.g., MS Project, Smartsheet, Jira, or equivalent). Demonstrated fluency in written and spoken English is essential. About The Department GCM DP RoW Projects is a dedicated team committed to providing life-saving insulin and GLP-1 to patients in regions such as Africa, India, the Middle East, and Asia. By partnering with CMOs in these areas, the department strives to make a meaningful impact on the quality of life for patients living with diabetes and obesity. Our projects are tailored to meet the unique requirements of each country, offering exciting growth opportunities. With a steadfast commitment to innovation and problem-solving, we work to overcome challenges and navigate complex regulatory landscapes to deliver insulin and GLP-1 on a global scale. Join us in making a difference. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Deadline 8 August 2025. Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

As a Asst Sales Manager-Corporate Travel, you will be responsible for promoting and selling corporate travel services to businesses and organizations, with a focus on MICE (Meetings, Incentives, Conferences, and Events). Your primary goal is to acquire new clients while nurturing and growing existing accounts to drive revenue and meet sales targets. This role demands a blend of strategic salesmanship, account management, and high-level customer service to foster long-term business partnerships. Key Responsibilities: 1. Business Development: · Identify, target, and pursue new corporate clients through prospecting, cold calling, networking, and other sales initiatives. · Generate qualified leads and follow up diligently to establish new business relationships. · Explore opportunities within the MICE segment and convert them into sales. 2. Client Relationship Management: · Build and maintain long-term, trusted relationships with existing clients. · Understand clients’ travel requirements, budgets, and preferences to provide customized travel solutions. · Ensure high levels of client satisfaction and retention through proactive communication and service excellence. 3. Sales Presentations & Pitches: · Develop and deliver impactful sales presentations tailored to the specific needs of prospective clients. · Clearly articulate the value proposition and benefits of the company’s travel services. · Address client queries and objections with confidence and clarity. 4. Proposal Development: · Collaborate with internal teams including operations, pricing, and MICE specialists to design tailored travel proposals. · Ensure proposals are competitive, well-structured, and aligned with client requirements. 5. Market Intelligence: · Monitor industry trends, competitor activities, and market dynamics to identify opportunities and risks. · Leverage insights to shape sales strategies and maintain a competitive edge. 6. Travel Policy Consultation: · Advise clients on developing or refining travel policies to enhance efficiency and reduce costs. · Recommend best practices in travel risk management, compliance, and cost optimization. Job Type: Full-time Pay: ₹50,000.00 - ₹85,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Location: Kharadi, Pune, Maharashtra (Preferred) Work Location: In person

Position Summary The DRS Continuous Improvement (CI) Associate Program Manager works closely with the DRS CI Senior Director, DRS Service Delivery Team (ARMs and above), DRS LDE Team (Team Leads), other Epiq business units and other non-Epiq service providers/vendors to develop and implement strategies to effectively create and facilitate organizational goals and strategic plans. DRS CI Program Managers assist in designing policy, procedures, training, and resources for the Epiq team. DRS CI Program Managers are hands-on with training, program creation and implementation, reporting, and website design, creation and management. They must be able to handle multiple concurrent projects, have excellent time management skills, be able to work both independently and as a team, keep detailed records of tasks, provide outstanding team support, be an effective communicator, and be able to work with a diverse array of people and eDiscovery needs. The position requires a deep understanding of the requirements and best practices of electronic discovery as well as Epiq best practices for service delivery, including AI and technology use and implementation. The position consists of functional work, rather than legal work. Attention to detail, Excel and Microsoft Office fluency, creative thinking, analytical and problem-solving skills are critical for this role. Statistical analysis and experience with MS CoPilot, Power BI, Power Automate, and other AI tools is encouraged and preferred. The DRS CI Associate Program Manager will represent the mission, vision, and values of Epiq and will exhibit exemplary professional behavior across all spheres of the Epiq business. They will support Document Review Services leadership in providing the appropriate level of consultation and expertise. The DRS CI Associate Program Manager role demonstrates a blend of technical, analytical, and problem-solving skills as well as empathy and compassion, creating a positive culture and work environment for their team, including as it relates to diversity, equity, and inclusion. Primary Responsibilities: Work directly with Epiq LDEs and FTEs to assist with questions, troubleshooting, and general best practice support needs. Conduct monthly ARM and RM project audits. Conduct monthly LDE and FTE training for full global DRS team members. Assist with compiling E-Discovery metrics and generating monthly metrics reporting utilizing Power BI reporting. Work in identifying Epiq Best Practices and creating DRS resource materials for the DRS SharePoint site for DRS team members’ use. Work with 3rd party vendors to implement monthly Client & Counsel Surveys (CSATs) for completed projects and generate performance reports for DRS Leadership, ARMs and RMs. Attend product development meetings and conduct research on the latest eDiscovery tools and technologies for possible use and cost/benefit analysis. Identify and implement new AI automation opportunities for DRS, including but not limited to Power Automate or Agentic AI solutions. Design and implement new internal process improvements that result in time savings and efficiencies for team members, revenue increases and/or client deliverable improvements. Qualifications: Minimum 2 years of experience working with Power BI is required Hands-on experience with Power BI, including DAX and Power Query, for report creation, design, and maintenance. Experience with Power Automate for workflow automation and process optimization. Proficient with Teams, SharePoint, and Microsoft Office, particularly Excel and the use of formulas, pivot tables, and basic formatting. Proficiency in advanced Excel functions, including data manipulation and visualization Minimum 1 year of experience in an e-Discovery capacity – Managed review vendor experience preferred. Must be comfortable working in US business hours. Understanding of concepts regarding review and analysis of electronically stored information (ESI) as they relate to legal matters. Familiarity with the administration of document review databases, including Relativity. Familiarity with concepts and application of analytics and various TAR and AI technologies. Strong data cleaning skills to ensure accuracy and reliability of data-driven insights. Power Automate and Agentic AI experience is encouraged. Exceptional written and verbal communication skills, including experience leading trainings and conference calls and meetings. Excellent issue spotting and creative problem-solving skills. Ability to manage multiple projects simultaneously. Strong organizational skills and attention to detail, particularly when under pressure or facing deadlines. Ability to self-manage time and tasks. Ability to work effectively with others as a team. Willingness and desire to go above and beyond expectations.

Job Title: Creative Head – Political Campaigns* *Location:* Pune, Maharashtra *Type:* On-site Immediate Joiner Preferred *About the Role* We are looking for a dynamic, innovative, and politically aware *Creative Head* to lead our creative and content team for high-impact political campaigns. The ideal candidate must have a strong grasp of political narratives, public sentiment, and mass communication strategies. You’ll be responsible for shaping the visual, digital, and conceptual language of political branding and messaging. *Key Responsibilities* Lead the creative vision, direction, and execution of all political campaigns, from ideation to final delivery. Collaborate closely with social media, content, video, design, and ground campaign teams. Develop powerful, persuasive, and culturally relevant political messaging and campaign narratives. Craft campaign slogans, visual identities, and multimedia content strategies that resonate with the local electorate. Supervise the creation of posters, videos, reels, memes, jingles, and speeches. Ensure brand consistency across all digital and offline platforms. Keep a sharp eye on current political trends, public issues, and regional sensitivities. Review and refine creative outputs for political tone, impact, and quality. Manage and mentor a multidisciplinary creative team, ensuring timely delivery of campaigns under tight deadlines. *Required Skills & Experience* 5+ years of experience in creative direction, advertising, media, or political communications. * Prior experience in a *political firm/campaign* is highly preferred. Strong portfolio of political or social work with creative leadership. * Excellent grasp of *regional language (Marathi)*, local culture, and political ecosystem. Proficiency in managing visual storytelling, design language, and media content. Able to work in a fast-paced, high-pressure, deadline-driven environment. Strong leadership and team management capabilities. *Preferred Qualities* Politically informed and passionate about shaping public opinion. Storyteller with a strategic mindset and visual thinking approach. Agile, adaptive, and crisis-ready. *How to Apply* Send your CV and portfolio to ritu@designboxed.com

Organization Brief: GUS Global Services is the Indian arm of Global University Systems, a Netherlands-based organization. GUS Global provides services to its academic partners including UPES and Pearl Academy in India. Job Summary: We are looking for a proactive and people-focused HR Business Partner (HRBP) for Pearl Academy, Bengaluru . If you're passionate about driving HR strategies, fostering a great company culture, and making an impact, we want to hear from you. Compensation: CTC: Up to ₹10 Lakhs per annum Key Responsibilities: Proactively support on all HR related matters. Manage sourcing, recruitment, and onboarding of new joiners, aiding their assimilation into the new role. Listening to employee feedback and implementing strategies to enhance morale and job satisfaction. Serving as a mediator in resolving interpersonal conflicts or disputes. Implementing wellness programs to support the physical and mental well-being of faculty and staff. Recognizing and celebrating achievements, milestones, and contributions of faculty and staff. Implementing employee recognition programs to acknowledge exceptional performance and dedication. Offering personalized guidance and support for individual career development and growth. Proficiency with Digital Tools. Understanding of HR processes and activities within the organization. Providing information and interpretation to employees regarding the policies, procedures, and practices; handling employee grievances. Initiate employee engagement activities. Coordinate with department managers to forecast future hiring needs. Qualifications and Skills: 6+ years in HR, preferably as an HRBP Strong communication skills Ability to thrive in a dynamic environment Tech-savvy, with proficiency in HR digital tools and systems Interested candidates can send the CV at nikita.saxena@gusindia.global

About the Team The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture. What We Expect From You: Oversee the implementation, maintenance, and optimization of HR information systems, ensuring data accuracy, integrity, and security. Collaborate with cross-functional teams to identify, evaluate, and implement new HR technologies aligned with organizational goals Develop and execute a comprehensive HR technology strategy aligned with the organization's HR and business objectives. Stay abreast of industry trends, emerging technologies, and best practices to drive continuous improvement and innovation. Identify opportunities to streamline HR processes and analytics through technology, automation, and system enhancements. Work closely with HR and IT teams to design, implement, and refine workflows that improve efficiency and effectiveness. Manage relationships with HR technology vendors, ensuring service level agreements are met, and solutions align with organizational needs. Develop and maintain robust reporting and analytics capabilities within HR systems to support data-driven decision-making. Utilize statistical methods and predictive modeling to analyze HR data and identify trends, patterns, and correlations Provide regular insights and metrics to HR leadership to inform strategic initiatives and workforce planning. Conduct training sessions for HR staff and end-users to maximize utilization of HR systems. Provide ongoing support, troubleshooting, and guidance to ensure smooth system operation Assess recommendations for "Buy vs. Build" decisions What we are looking for : MBA / PGDBM (Preferably in Human Resources) 2-4 years of experience in the field of HR and People analytics. Experience in managing HR system implementations and integrations Design Thinking: Ability to analyze system data structures and ideate designs with a focus on customizations and cross-platform integrations Product/Database Knowledge: Hands-on experience in various database concepts, interface to database transactions and interaction of primary, secondary & tertiary keys Programming Knowledge: Basic understanding of Object-oriented programming concepts (OOPs) (Language agnostic) Strong Analytical Skills: Ability to analyze data, think logically, and comfortable working with numbers and statistics Excellent Communication Skills: Both written and oral, with the ability to collaborate effectively with stakeholders from diverse backgrounds Maturity and Conflict Resolution: Ability to handle conflict resolution and engage in tough conversations. High Integrity and Ownership: Demonstrates a strong sense of integrity and takes ownership of responsibilities. Innovative Thinking: Ability to think outside the box and address unstructured problem statements confidently. Proficient in MS Office suite and Google Sheets. Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other—and that starts with every one of us. Why You'll Thrive at Navi At Navi, it’s about how you think, build, and grow. You’ll thrive here if: You’re impact-driven : You take ownership, build boldly, and care about making a real difference. You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality. You embrace change : You adapt quickly, move fast, and always put the customer first.

Company Description Essential Trade Links is India's only HunterDouglas Design Centre, established to introduce modern and innovative products to the marketplace. Over the past 22 years, we have created a niche in the interior architectural product field with offerings such as window blinds, window shades, window curtains, outdoor blinds, rolling sunshades, outdoor roller shades, false ceilings, office furniture, home furnishings, door lock sets, door handles, door knobs, door hinges, access control systems, facades, and cladding structures. We are proud channel partners of prestigious international brands like HunterDouglas, Renson Pergolas, DormaKaba, Godrej furniture, Bisazza, Piccolo, and Wipro. Role Description This is a full-time Business Development Associate role that is based in Kochi. The Business Development Associate will be responsible for generating leads, conducting market research, preparing and delivering presentations, and maintaining strong communication with clients. The Associate will also work closely with the sales team to develop strategies for client engagement and business growth. Qualifications Lead Generation and Market Research skills Presentation Skills and Experience in Preparing and Delivering Presentations Strong Communication skills, both written and verbal Ability to work both independently and as part of a team Proficiency in MS Office and CRM software Bachelor's degree in Business, Marketing, or a related field Previous experience in business development or sales is a plus

Job Overview: The objective of the proposed Kerala Solid Waste Management Project (KSWMP) is to strengthen the institutional and service delivery systems for SWM in Kerala. KSWMP aims to adopt a sector-wide integrated value chain approach for enhancing the service delivery. Job description Provide expertise in landfill site selection, design, and operations. Assess and recommend remediation strategies for existing dumpsite. Ensure compliance with environmental regulations and best practice. Support capacity building and training for urban local bodies (ULBs). Experience Master's degree in Geotechnical/Geo environmental/ Environmental Geo technology/ Environmental Engineering or relevant discipline. With about 10 years of experience in municipal waste management/urban infrastructure with focus on waste management. Experience of working in landfill/dumpsite remediation projects is required. Knowledge of the principles and practices of the operation and maintenance of solid waste management systems and of the related state and national regulations is essential.

Category Growth and Marketing Lead – Meat Category Location: Bangalore, Karnataka, India About the Role Are you a growth hacker at heart with a flair for building things from the ground up? Do you thrive in fast-paced, high-ownership environments and have a deep understanding of what makes consumers tick? Then this role is for you. We’re looking for a dynamic, entrepreneurial Category Growth and Marketing Lead to turbocharge the Zepto Meat business. You’ll take the driver’s seat in scaling one of our most high-potential categories by crafting and executing bold growth strategies, obsessing over customer insights, and turning unstructured challenges into opportunities. Key Focus Areas Growth Strategy | Pricing & Merchandising | Consumer Insights | Brand & Marketing | Retention | Cross-Functional Leadership | Analytics | Business Building What You’ll Do Power Growth with Strategy: Architect and lead aggressive growth plans for the meat category that capture market share and boost profitability. Use your deep intuition of customer behavior and market dynamics to build high-impact, fast-moving strategies. Shape long-term vision while owning short-term results—think big, act fast. Own the Marketing Charter: Conceptualize and execute compelling marketing campaigns that bring the brand to life and drive customer obsession. Partner with central marketing to bring alive multi-channel plans across performance, content, social, in-app merchandising, and more. Translate product value into stories that connect emotionally and convert effectively. Hack Growth with Data: Use data as your compass. Monitor category health, decode consumer patterns, and evaluate campaign performance to optimize every lever. Identify white spaces and run rapid experiments to unlock new growth vectors. Build a test-learn-scale culture across your portfolio. Be the Voice of the Consumer: Live and breathe customer insights. Champion solutions that solve real needs and deepen brand love. Craft retention and lifecycle strategies to increase repeat usage and brand loyalty. Use NPS, reviews, and feedback loops to fine-tune the experience relentlessly. Lead with Hustle and Collaboration: Work hand-in-hand with buying, planning, and central teams to ensure sharp execution of growth plans. Align stakeholders across merchandising, operations, and supply chain to build a seamless GTM engine. Rally teams and solve problems with agility and hustle. Drive Financial Outcomes: Own the P&L for the category’s growth marketing efforts. Allocate budgets like an investor and spend every rupee with ROI in mind. Monitor key KPIs and drive course corrections with speed and precision. What You’ll Bring 6+ years of experience in category or growth roles, with at least 3 years in growth hacking and scaling early-stage businesses. Proven success building zero-to-one category stories—especially in ambiguous, high-growth environments. Deep expertise in digital marketing, performance channels, and in-app merchandising. Strong analytical horsepower with a bias for action and experimentation. A consumer-first mindset—able to listen, interpret, and build around evolving needs. A natural leader who inspires collaboration and thrives under pressure. Excellent communication and storytelling skills—equally confident with data and creative briefs. Experience in eCommerce, D2C, or Q-commerce is a strong plus. Why Zepto? We’re blitzscaling a revolution. At Zepto, you’ll be at the frontier of hypergrowth, building a business with impact, speed, and scale. You’ll work with high-energy teams solving complex problems daily—and you’ll grow faster than you thought possible. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, race, color, ethnicity, religion, caste, disability, sexual orientation, age, or any other characteristic protected by applicable law.

Company Description Gronsol Inverter Technology LLP, based in Surat, is a leading manufacturer of On-grid, Hybrid solar inverters, Micro solar inverter, and Lithium Batteries under the Make in India initiative. With a commitment to providing efficient, reliable, and eco-friendly energy solutions, Gronsol supports the growing renewable energy sector in India. Our products meet international standards and are locally manufactured to ensure sustainability and durability. Gronsol is dedicated to making solar power accessible to homes and businesses across the country, contributing to a cleaner, brighter future. Role Description This is a full-time, on-site Sales role located in Ludhiana. The Sales professional will be responsible for daily tasks such as identifying and targeting potential customers, conducting sales presentations, managing customer accounts, and providing excellent customer service. The role also involves developing sales strategies, training sales staff, and achieving sales targets to drive the company's growth in the renewable energy market. Qualifications Excellent Communication and Customer Service skills Proven Sales skills and experience Ability to Train and manage sales staff effectively Strong Sales Management skills Ability to work independently and meet sales targets Bachelor's degree in Business, Marketing, or related field Experience in the renewable energy sector is a plus

Job Summary We are seeking a Salesforce Technical Consultant with 4 to 5 years of experience to design, develop, and implement customized Salesforce solutions. The ideal candidate should have strong expertise in Sales Cloud, Service Cloud, Marketing Cloud, and Manufacturing Cloud , along with hands-on experience in Apex, Lightning Components, APIs, and integrations . Key Responsibilities Solution Design & Development Develop and customize Salesforce applications using Apex, Visualforce, Lightning Components (LWC), and Flows . Design scalable and efficient solutions that meet business requirements and adhere to Salesforce best practices. Implement data models, security settings, workflows, and automation to enhance Salesforce functionality. Integrate Salesforce with third-party applications, ERPs, and external systems using REST/SOAP APIs and middleware such as MuleSoft . Develop custom triggers, batch classes, and scheduled jobs for optimized system performance. Troubleshoot and resolve technical issues, performance bottlenecks, and data inconsistencies . Work closely with business analysts, functional consultants, and end-users to translate business needs into technical solutions. Provide expert guidance on Salesforce architecture, data migration strategies, and DevOps best practices . Collaborate with cross-functional teams to ensure seamless implementation and adoption. Develop and execute unit tests, system integration tests, and UAT to ensure solution reliability. Deploy Salesforce components using CI/CD tools like Copado, Gearset, or Git . Provide post-implementation support, troubleshooting, and system enhancements . Required Skills & Qualifications 4 to 5 years of hands-on Salesforce development and technical consulting experience . Strong knowledge of Apex, Visualforce, Lightning Web Components (LWC), and SOQL/SOSL . Experience with Sales Cloud, Service Cloud, Marketing Cloud, and Manufacturing Cloud . Proficiency in API development, integrations, and middleware tools like MuleSoft or Dell Boomi . Hands-on experience with Salesforce security, sharing models, and permission sets . Salesforce Platform Developer I (PDI) or Platform Developer II (PDII) certification preferred .

Job Title: Senior Quality Engineer Location: Remote, India Experience : 8-12 Yrs Employment Type: Full-Time Work Hours: 2 PM - 10 PM Note: We are looking for immediate joiners and will give preference to candidates who can join within 15 days. Candidates with longer notice periods are requested not to apply, as such applications will not be considered for this role. Job Description We are seeking a Senior Quality Engineer who thrives on improving software delivery speed and reliability while maintaining high quality. This role is critical to evolving our test strategies, stabilizing our automation frameworks, and enhancing our CI/CD pipelines across a large, complex legacy codebase. You'll collaborate with cross-functional teams to guide, coach, and implement quality-first practices that reduce feedback cycles and production defects. Key Responsibilities Analyze and improve our current testing frameworks and overall quality processes. Identify and optimize slow, brittle, or redundant parts of the CI/CD pipeline. Implement efficient test strategies (e.g., test selection, smoke vs. full runs, parallelization). Stabilize and maintain our Cypress test suite, improving test reliability and structure. Support and expand automation using Playwright for faster, resilient end-to-end testing. Coach developers and QA engineers on test design, organization, and automation best practices. Enhance collaboration across QA, DevOps, and Engineering to foster a culture of shared quality ownership. Build fast, automated feedback loops that empower developers to release confidently. Work with platform/DevOps teams to improve infrastructure, test orchestration, and provisioning in Azure. Analyze, refactor, and modernize legacy test suites and identify opportunities for improvement. Ensure quality practices are well-documented and accessible to relevant stakeholders. Must-Have Skills Strong experience with Cypress for UI/E2E testing. Experience with Playwright for modern cross-browser automated testing. Hands-on experience with Azure DevOps (Repos, Pipelines, Releases). Deep understanding of various testing types: unit, integration, API, UI/E2E, smoke, regression. Proven success improving CI/CD speed, reliability, and feedback in large codebases. Familiarity with .NET applications, especially those deployed and maintained in Azure environments. Proficiency in JavaScript and familiarity with C# test harnesses, dependency injection, and mocking. Experience diagnosing and refactoring brittle, slow, or flaky legacy test suites. Solid understanding of test orchestration, parallel execution, fail-fast mechanisms, and dynamic test selection. Ability to mentor and coach others in testing strategy, automation, and pipeline health.

Job Title: Social Media Manager Job Type: Full-Time Workplace Type: Onsite @ Ernakulam About DROPZ DROPZ is India's first true limited-edition platform, a culture-forward destination where every product drop is rare, intentional, and never restocked. We aren't just building a brand; we're building a platform that curates stories through exclusive in-house drops, creator collaborations, and collectible releases across fashion, lifestyle, and beyond. Every drop is a moment, but the platform is the big picture and our brand must ignite cultural hype. We’re looking for a Social Media Manager to lead DROPZ’s presence across platforms like Instagram, Reddit, Twitter, LinkedIn, YouTube, Discord, and more. You’ll craft engaging content strategies, drive community growth, and make every drop a viral moment for Gen Z and millennial audiences. What You’ll Do Shape Social Media Strategy: Develop and execute a platform-specific content strategy for Instagram, Reddit, Twitter, LinkedIn, YouTube, Discord, and other relevant channels to amplify DROPZ’s bold, hype-driven identity. Drive Content Execution: Publish posts/stories/reels, and community-driven content, ensuring alignment with DROPZ’s vibrant aesthetic and campaign goals. Build Community Engagement: Foster DROPZ’s community by engaging with followers, responding to comments/DMs, and building hype through interactive posts and Discord events. Collaborate with Creative Teams: Work with the Creative Lead, Social Media Designer, and Content Writers to ensure cohesive, on-brand visuals and copy. Coordinate Campaign Rollouts: Support pre-launch teasers, drop announcements, and post-launch engagement, collaborating with the growth team’s Partnership Manager for influencer collabs. Analyze & Optimize Performance: Use analytics tools to track engagement, follower growth, and campaign performance, refining strategies for maximum impact. Stay Trend-Aware: Monitor social media trends, platform algorithms, and cultural shifts to keep DROPZ’s presence fresh, relevant, and ahead of the curve. Support Production Coordination: Collaborate with the Creative Lead to ensure timely delivery of social media visuals and videos, aligning with campaign schedules. Who You Are A social media manager with experience managing brand accounts (agency or startup background preferred). A digital native with deep knowledge of Instagram, Twitter, LinkedIn, YouTube, Discord, and emerging platforms, tailored to Gen Z and millennial audiences. Skilled in analytics tools to drive data-informed strategies. Collaborative, working seamlessly with designers, writers, and production teams to deliver cohesive campaigns. Culturally tuned-in, with a strong sense of fashion, lifestyle, and hype-driven trends, backed by a portfolio of successful social media campaigns. Organized and fast-paced, thriving in a dynamic environment with high-volume content demands. Creative and strategic, able to turn drop moments into viral cultural phenomena. What We Offer A pivotal role in shaping DROPZ’s social media presence and cultural impact as India’s first limited-edition platform. Creative freedom to craft bold, engaging content strategies alongside a structured environment to grow your skills. The chance to build a vibrant community for a fast-growing startup with high cultural stakes.

Company Description Zodiac Infotech is a modern, growth-focused digital marketing agency that offers a customized approach tailored for clients ranging from small firms to large businesses. Our innovative strategies help clients achieve their business goals through targeted marketing solutions. We pride ourselves on delivering exceptional results and driving growth in US & EU markets. Role Description Role & responsibilities Create, execute, and improve digital media campaigns on- Google Ads, Facebook/ Instagram, Google Shopping, Amazon etc. Create weekly reports on campaign performance and derive insights Test various forms of ads to improve performance Qualifications Excellent communication skills Good with data and MS Excel Interest in/ knowledge of Digital Marketing/ Search Engine Marketing (SEM)/ Google Search Ads, Facebook/ Instagram Ads, Google Shopping, Amazon Ads Good presentation skills, PowerPoint preferred Should be comfortable with work timings of 6pm-3am , 5 days/week (Mon-Fri) Learning and can-do attitude

Job Title: PPC Analyst Location: Service N Sure 2nd Floor The Statement, Golf Course Rd, Sector 43, Gurugram, Haryana 122002 https://maps.app.goo.gl/dtuozs6d2DUHPPXX6?g_st=ic Experience: 1–3 Years Employment Type: Full-Time Department: Digital Marketing Job Summary: We are looking for a results-driven PPC Analyst to manage and optimize pay-per-click campaigns across various platforms. The ideal candidate will have hands-on experience in running Google Ads, Bing Ads, and paid social media campaigns with a strong understanding of performance metrics, bidding strategies, and keyword research. Key Responsibilities: Plan, execute, and optimize PPC campaigns on Google Ads, Bing, Facebook, LinkedIn, etc. Conduct keyword research and competitor analysis to improve campaign performance. Monitor daily performance metrics to understand effectiveness of campaigns. Prepare weekly and monthly performance reports. Manage ad copy creation, landing page testing, and audience targeting. Track KPIs such as CTR, CPC, Quality Score, ROAS, and conversions. Collaborate with the content, SEO, and design teams for campaign alignment. Keep up to date with trends and best practices in search engine marketing and paid advertising. Requirements: Bachelor's degree in Marketing, Business, or any field. 1–3 years of proven experience in PPC campaign management. Google Ads Certification (preferred). Proficient in Google Analytics, Google Tag Manager, and similar tools. Strong analytical and reporting skills. Excellent communication and time management skills. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Job Requirements Job Requirements Job Title – Associate Call Center Manager Function – Collections Job Purpose The role bearer has the responsibility to organize, direct and oversee the activities of the call center collections Department and guide the department in collecting. It will include of making the process efficient and optimization of MIS. The role bearer must adhere to the guidelines set by the bank. Work closely with the collection managers, legal team so as to make sure legal actions is initiated against customers who are delinquent and complex issues are resolved contributing to the larger objectives of the bank. Responsibilities Primary Responsibilities: Help design strategies to minimize losses to the bank by effectively recovering debt owed to the bank by leveraging call centers based on the customer track record for allocated call center. Help Design campaigns aligned to the overall collection strategy to ensure maximum recovery for allocated call center. Handle customer escalations and provide different payment modes to customers to reduce bounce rates. Support initiatives to reduce risk of fraud- Maintain and monitor dashboards to ensure high level of productivity. Employ tools such as automation and drive digital initiatives to increase process efficiency. Conduct detailed analysis of delinquencies and recommend changes to the product team. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service Educational Qualifications Graduate – Any Post Graduate – Any Experience: 2 year of experience in collections.

Job Requirements Job Description: Relationship Manager-Individual at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. Our mission is to empower individuals and businesses to achieve their financial goals and contribute to the growth of the economy. Job Title: Relationship Manager-Individual Job Type: Full-Time Job Category: Business Banking Department: Retail Banking > Rural Banking > Assets > Rural Unnati Location: Bihar, India Additional Parameters Minimum 2 years of experience in sales and relationship management in the banking or financial services industry Knowledge of rural banking and understanding of the local market in Bihar Strong communication and interpersonal skills Ability to build and maintain relationships with individual customers Proven track record of achieving sales targets and driving business growth Proficiency in local language and English Willingness to travel within the assigned region Job Summary We are looking for a highly motivated and results-driven Relationship Manager-Individual to join our team at IDFC FIRST Bank. As a Relationship Manager, you will be responsible for managing and growing our business in the rural areas of Bihar. You will be the face of the bank, building and maintaining relationships with individual customers and promoting our financial products and services. Key Responsibilities Develop and implement strategies to acquire new customers and expand our customer base in the rural areas of Bihar Build and maintain relationships with individual customers, understand their financial needs and provide them with suitable solutions Cross-sell and upsell our range of financial products and services to existing customers Achieve sales targets and contribute to the overall business growth of the bank Conduct market research and gather insights to identify potential business opportunities in the assigned region Collaborate with other teams within the bank to ensure smooth and efficient delivery of products and services to customers Maintain accurate records of customer interactions and sales activities in the bank's CRM system Keep up-to-date with industry trends and developments to provide the best possible service to customers Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum 2 years of experience in sales and relationship management in the banking or financial services industry Knowledge of rural banking and understanding of the local market in Bihar Strong communication and interpersonal skills Proven track record of achieving sales targets and driving business growth Proficiency in local language and English Willingness to travel within the assigned region We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are passionate about making a difference in the lives of individuals and contributing to the growth of the economy, we would love to have you on our team at IDFC FIRST Bank. Apply now and join us in our mission to empower individuals and businesses through financial solutions.

Libromi is looking for a Technical Sales & QA Consultant to join our fast-growing team. This is a hybrid role that blends technical expertise with sales and client-facing responsibilities. You’ll guide prospects through product demos, consult them on the best automation strategies using our WhatsApp-based AI tools, implement structured chatbot flows and integrations, and ensure top-notch quality throughout the client lifecycle. Key Responsibilities: Provide live product demos and technical consultations to inbound leads. Follow up with prospects, draft tailored proposals, and help close deals. Lead technical implementation of chatbot workflows, API integrations, and automation solutions. Deliver onboarding training and ongoing support to clients. Work closely with internal teams and clients to ensure smooth, high-quality implementations. Perform QA checks and validate that the final deliverables meet client expectations. Preferred Skills & Qualifications: Background in computer science, engineering, or similar. Excellent communication and client handling skills. Experience with software testing or QA is a plus. Familiarity with APIs, webhooks, and automation tools is highly preferred. Ability to understand business use cases and convert them into working chatbot flows and integrations. Why Join Us: Join a fast-scaling B2B SaaS startup offering advanced AI and WhatsApp automation tools to a global clientele. High recurring incentives – earn 5% to 10% commission on every SaaS subscription you close, with deal sizes ranging from $500 to $2000 . Work closely with overseas companies and decision-makers, gaining global exposure. Massive earning potential – as your client base grows, you can build a recurring income stream that can scale to 5 figures monthly . Get access to quality inbound leads, structured onboarding, and dedicated tech support to help you succeed. Continuous learning and career growth in a cutting-edge tech ecosystem.

Job Title: Business Development Manager Location: Mumbai Company: YourFM – India’s First Facility Management Marketplace Experience Required: 3–7 years Industry: Facility Management / SaaS / B2B Marketplace Employment Type: Full-time About YourFM: YourFM® is India’s first dedicated Facility Management marketplace, a digital ecosystem where businesses can discover, compare and connect with verified FM service providers. We aim to bring transparency, quality and ease to the way FM services are discovered and delivered. Role Overview: We are seeking a dynamic, target-driven Business Development Manager to drive partner acquisition, client onboarding and revenue growth. This individual will play a key role in expanding our marketplace by onboarding FM vendors and generating B2B demand from corporates, co-working spaces, builders, hospitality players, and other institutions. Key Responsibilities: Vendor Acquisition & Onboarding : Identify, pitch and onboard FM service providers (cleaning, security, MEP, pest control, etc.) to join the YourFM® marketplace. Client Development : Engage with facilities heads, admin managers and procurement teams from SMEs, enterprises, and real estate groups to generate demand for FM services via our platform. Partnerships : Develop strategic partnerships with real estate firms, co-working players and property consultants for cross-promotion and lead sharing. Sales Pipeline Management : Build and maintain a healthy funnel of prospective vendors and buyers using CRM tools. Market Research : Stay updated on FM trends and competitor activities to tailor sales strategies and offerings. Revenue Targets : Achieve monthly/quarterly sales and onboarding targets aligned with business goals. Collaboration : Work closely with marketing, product and customer success teams to improve user experience and conversion. Qualifications & Skills: Bachelor’s degree in Business, Marketing or a related field; MBA is a plus. 3–7 years of experience in B2B sales or business development, preferably in FM, PropTech, SaaS or marketplaces. Proven track record of meeting/exceeding sales targets. Strong communication, negotiation and relationship-building skills. Familiarity with FM services and vendor networks is a strong advantage. Self-starter with the ability to work independently and drive initiatives. Why Join Us? Be part of a first-mover brand in the facility management tech space. Work closely with the founding team and contribute to strategic growth. Fast-paced, growth-oriented work culture with real impact. Opportunity to shape the FM ecosystem in India.

Company Description Outline India is a data-driven research firm that specializes in primary data collection, M&E, and impact assessments to deliver ground-level insights for social impact. Partnering with various organizations, we enable evidence-based decisions that bridge the gap between communities and policy. Our experienced team works across sectors in India and parts of South Asia at different project stages. Role Description This is a full-time on-site role for a Program Head in M&E | Development Sector located in Gurugram. The Program Head will be responsible for overseeing program management, analytical tasks, communication strategies, training initiatives, and ensuring high-quality customer service on various projects. Key Responsibilities: Lead design and implementation of M&E frameworks for programs across sectors. Oversee data collection, analysis, and reporting to measure impact and inform strategy. Develop tools, indicators, and processes for effective monitoring. Build capacity of teams and partners on M&E practices. Understand & Evaluate Impact Assessment and Theory of Change Ensure alignment with project goals, compliance, and sectoral standards. Supervise field teams on data collection, validation, and reporting. Monitor implementation quality and suggest course corrections. Strong analytical, visualization, and data interpretation skills. Driving evidence-based decision-making and measuring outcomes. Qualifications Program Management and Analytical Skills Experience in intersectional frameworks, qualitative research, and outcome tracking 8+ years in M&E project setup Experience in M&E and development sector Excellent project management skills Ability to work collaboratively in a team environment Master's degree in a relevant field such as Social Sciences, Development Studies, Public Policy or similar

About Dressfolk Dressfolk is on a mission to modernise the timeless Indian weaves while empowering the local artisans' community. Our goal is to be the most compelling destination for luxurious and high-quality Indian looms. In 2017, Dressfolk was founded with the spirit of ‘creation’. Everything we do is rooted in the culture and indigenous crafts of India. It is about making statements that are loud in thought. For us, this spirit comes from our focus on finding the perfect textile and blending it with a traditional craft, almost seamlessly. We are rooted yet ever-changing, modern in thought, yet Indian at heart. Our vision and journey can be accessed via this link https://docsend.com/view/v9es5cwzwt4aadgy www.dressfolk.com // Instagram: dressfolk Key Responsibilities The role includes thoroughly understanding the customer's needs and servicing their queries on time. The role would also require having an innate understanding of the company's product portfolio and sharing the relevant information with the customers. Planning & strategizing- Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience Abandoned Cart Recovery- Converting abandoned carts to successful purchases Customer Queries- Handling customer queries and complaints, providing appropriate solutions and alternatives within the defined time limit; following up to make sure it's timely. Resolving queries- Working cross-functionally to ensure customer issues are being flagged and adequately addressed Prompt communication- Building sustainable relationships and trust with customers through open and interactive communication Professional Skills Required Minimum 1 Year experience in Customer Service. Excellent verbal, written, and interpersonal communication skills Outstanding customer service skills and dedication to providing exceptional customer service We Seek An individual who is adaptable, self-sufficient, and takes initiative. With an innate ability to function in a fast-paced environment, an organized thinker who can create magic out of sometimes, what may feel like chaos, organized chaos. We’re looking at people who believe in not just the product, but our vision also. A growth mindset and a sense of ownership are absolutely essential. A candidate with less than 3 years of experience would be ideal for the role. If working in a dynamic, growing startup excites you and you have the above skills, we would love to hear from you! Please reach out at careers@dressfolk.com with the subject line “Customer Support Specialist” sharing what makes you interested in this role along with your CV. Employment Type Full-time I Gurgaon I Immediate Joining Please note this position is for candidates based out of Delhi/Gurgaon only.