Store Sales Executive

Position:

Exp:

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Who we are:

FS Life is a group of homegrown brands that are thoughtful, and relevant, and solve unmet apparel and lifestyle needs for modern Indian women. The company started in September 2016 with FableStreet, a premium western wear brand focused on providing the best fit for Indian women. It has now evolved an Indo-western brand reimagining traditional clothing Pinkfort — for the woman of today.

Position Overview:

As the public face of the company, the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
• Operating cash registers, managing financial transactions, and balancing drawers
• Achieving established goals
• Directing customers to merchandise within the store
• Increasing in store sales
• Superior product knowledge
• Maintaining an orderly appearance throughout the sales floor
• Introducing promotions and opportunities to customers
• Cross-selling products to increase purchase amounts



Qualifications:

• High school diploma or equivalent qualification
• Bachelor’s degree in Business Administration or relevant field preferred
• Strong leadership and customer management abilities
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skills