Key Responsibilities:1. Inventory Management· Monitor and manage overall inventory health including in-transit stock (FG & Non-FG), good vs damaged inventory, and reconciliation bins· Conduct regular inventory ageing, FSN analysis, and dead stock identification· Prepare and maintain inventory reports with periodic cycle counts and audits 2. Order Management· Ensure end-to-end order fulfillment, tracking orders through statuses such as Open, In-Production, In-Transit, REDC, OFDL, and Completed· Maintain a real-time Order Fulfillment Report and manage production alignment 3. Warehouse & LM Operations· Oversee operations performance metrics like Dock to Stock (D2S), IMS = LMS integration, Assigning to Picking (A2P), Picked to Billed (P2B), and Billed to Delivered (B2D)· Manage inventory holding capacity, space utilization (rack & pallet), CAPEX, waste and disaster management· Ensure smooth execution of reverse pickups, monthly expense reports, and maintain compliance with warehouse safety 4. Logistics & Delivery· Track and improve On-Time Order Fulfillment (OTOF), rescheduled ratios, and performance of 3PL vendors· Ensure accurate reporting of Scheduled vs Actual deliveries, direct vs managed shipments, and cost control through Vendor Wise 3PL Costing Reports 5. Performance Monitoring· Generate and analyze performance metrics: Order Fill Rate, Perfect Orders, Carpentry Ticket Creation, Inventory Handling, and DPMO (Defects per Million Orders)· Monitor return ratios, damage marking, and ensure effective storage practices 6. Customer Experience Monitoring· Track customer feedback and manage KPIs such as Delay Delivery Ratio, Damage Delivery Ratio, and On-Time Item Fulfillment (OTIF) 7. Cost Control· Control and analyze supply chain cost drivers including Cost Per Order (CPO), Orders per Sq. Ft (OPSF), and Items per Sq. Ft (ITSFT) 8. Risk Management & Compliance· Ensure up-to-date compliance on warehouse licensing, chemical treatment licenses, labour & transporter contracts· Monitor process disruptions and downtime, taking corrective and preventive actions Key Requirements:· Bachelor’s degree in Supply Chain, Operations Management, Logistics, or related field (MBA preferred)· Minimum 7–10 years of relevant experience in supply chain operations, preferably in manufacturing, retail, or e-commerce· Strong analytical skills and proficiency in ERP/WMS/IMS/SAP systems· Excellent leadership, problem-solving, and cross-functional collaboration skills· Knowledge of industry standards, legal regulations, and sustainability practices in supply chain

Company Description WoodenStreet is India's finest online furniture store offering a wide range of home furniture and decor solutions with a mission of "Affordable Luxury." With over 30,000 carefully designed products and 100+ experience stores across India, WoodenStreet provides an excellent furniture shopping experience. Focusing on customer satisfaction, we proudly serve over 1 million happy customers. Our extensive network of 350+ delivery centers ensures timely delivery of your purchases. WoodenStreet is known for well-made furniture that enhances the aesthetics of homes, providing an elegant and luxurious feel. Role Description This is a full-time on-site role for a Customer Support representative located in Udaipur. The Customer Support representative will be responsible for addressing customer queries, providing technical support, ensuring customer satisfaction, and resolving issues efficiently. Daily tasks include managing customer interactions through various channels, identifying customer needs, and offering appropriate solutions to enhance the overall customer experience. Qualifications Strong Customer Support and Customer Satisfaction skillsExcellent Interpersonal SkillsProficiency in Technical Support and troubleshootingStrong Analytical Skills for problem-solving and decision-makingEffective written and verbal communication skillsAbility to work collaboratively in an on-site team environmentExperience in the furniture or retail industry is a plusBachelor's degree in a related field is preferred

Job_Description":" Key Responsibilities Serveas the primary point of contact for SAP PP module support post-implementation. Guideand support end users in production, planning, and shop floor teams toeffectively use SAP for daily operations. Conducttraining sessions, workshops, and floor support to ensure users understand SAPPP workflows, such as production order creation, BOM management, and MRP runs. Customizeand fine-tune the SAP PP system to align with the specific needs of thefurniture manufacturing process, including made-to-order and made-to-stockmodels. Workclosely with plant heads, planners, and warehouse teams to ensure propermaterial flow and production scheduling in SAP. Assistin master data setup and maintenance (Materials, Work Centers, BOMs, Routings). Identifygaps, report issues, and collaborate with the SAP implementation partner orinternal IT team to implement fixes or enhancements. MonitorKPIs post-implementation to assess SAP adoption and efficiency improvements. Ensureproper documentation of SAP processes and create user manuals and SOPs. Requirements Minimum3+ years of hands-on experience in SAP PP module. Experiencein SAP end-user support, training, and post-go-live stabilization is essential. Understandingof furniture manufacturing workflows, such as custom orders, modular designs,work center capacity, and shop floor routing. Knowledgeof integration with MM, SD, and WM modules. Stronggrasp of SAP PP configuration including Production Orders, MRP, Work Centers,BOMs, and Routings. Experiencewith SAP S/4HANA is preferred. Abilityto communicate effectively across cross-functional teams and with non-technicalusers. Proactive,solution-oriented approach with strong analytical skills ","

Job_Description":" \uF0D8 Delivering excellent service to ensure a high level of customer satisfaction. \uF0D8 Motivating the sales team to meet sales objectives by training and mentoring staff. \uF0D8 Creating business strategies to attract new customers, expand store traffic, and enhance profitability. \uF0D8 Hiring, training, and overseeing new staff. \uF0D8 Responding to customer complaints and concerns in a professional manner. \uF0D8 Preparing detailed reports on buying trends, customer requirements, and profits. \uF0D8 Undertaking store administration duties such as managing store budgets and updating financial records. \uF0D8 Monitoring inventory levels and ordering new items. Requirements \uF0D8 High school diploma or equivalent qualification. \uF0D8 Bachelordegree in Business Administration or relevant field preferred. \uF0D8 A minimum of 3 years of experience working in a retail environment, ideally in a managerial role. \uF0D8 Strong leadership and customer management abilities. ","

Job Title: Visual Merchandising Company: Wooden Street Furniture PVT. LTD. Job Type: Full-Time Job Summary: Wooden Street is looking for an experienced Visual Merchandising (VM) to lead and enhance the overall in-store presentation across all our retail outlets. The VM Head will be responsible for developing and implementing creative visual merchandising strategies that align with our brand identity, improve customer experience, and drive sales. This role will oversee the VM team, ensuring consistent execution of displays, store layouts, and seasonal themes across multiple locations. Key Responsibilities: 1. Store Presentation & Visual Merchandising Strategy: Develop and implement a compelling visual merchandising strategy that aligns with brand guidelines and enhances the in-store experience. Create seasonal and thematic VM plans to showcase new collections, promotions, and key product categories. Ensure all stores maintain a consistent and appealing visual identity while optimizing store layouts for better customer engagement. 2. Team Leadership & Training: Lead, train, and mentor the Visual Merchandising team to ensure high standards of execution. Develop VM guidelines and SOPs to standardize store presentations across all locations. Conduct regular training sessions for store teams on visual merchandising principles and execution techniques. 3. Store Execution & Compliance: Conduct regular store visits to audit VM execution and provide feedback to store teams. Ensure store displays are regularly refreshed and updated in line with new product arrivals, trends, and marketing campaigns. Work closely with the retail and marketing teams to align store promotions and product placements effectively. 4. Data & Performance Analysis: Analyze sales data and customer feedback to refine visual merchandising strategies for better engagement and conversions. Collaborate with retail and business teams to understand performance metrics and optimize product placement accordingly. 5. Collaboration & Innovation: Work closely with marketing, retail operations, and category teams to ensure a cohesive brand experience. Research and implement new trends in visual merchandising, store layouts, and digital integration to enhance customer experience. Manage VM budgets, vendors, and procurement for store displays and branding elements. Requirements: Experience: 8+ years in Visual Merchandising, preferably in the furniture, home décor, or retail industry. Education: Bachelor's/Master’s degree in Visual Merchandising, Retail Management, Design, or a related field. Strong creative and design sense with experience in store planning and execution. Excellent team management, leadership, and training skills. Ability to analyze data, understand consumer behavior, and optimize store presentations. Willingness to travel for store audits and team coordination. Show more Show less

Roles and Responsibilities Manage office administration, ensuring smooth day-to-day operations. Coordinate with vendors for maintenance, repairs, and renovations. Maintain accurate records of inventory, supplies, and equipment. Ensure confidentiality and handle sensitive information with discretion. Provide administrative support to the team as needed.

Role & responsibilities Greet customers as they enter the store and assist them in finding products that meet their needs. Provide product knowledge and advice to customers regarding features, benefits, and pricing. Assist customers with product selection, including demonstrating features, handling objections, and closing sales. Process transactions accurately and efficiently using our point-of-sale system. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Collaborate with team members to achieve sales targets and deliver exceptional customer service. Stay informed about current promotions, upcoming events, and product launches. Follow company policies and procedures regarding sales transactions, returns, and exchanges. Continuously strive to improve sales skills and product knowledge through training and development opportunities. Qualifications Previous retail sales experience preferred, but not required. Strong interpersonal skills with the ability to build rapport and establish relationships with customers. Excellent communication skills, both verbal and written. Passion for interior design and home decor. Ability to work flexible hours, including evenings, weekends, and holidays. Basic math skills and proficiency with computerized point-of-sale systems. Ability to lift and move furniture and other merchandise as needed. High school diploma or equivalent.

Role: Talent Acquisition Executive As an Talent Acquisition Executive , you will play a vital role in achieving staffing objectives, sourcing talent, conducting interviews, and enhancing organizational policies. This role involves end-to-end recruitment, improving organizational practices, and fostering employee engagement. Responsibilities: Achieve staffing objectives by recruiting and evaluating job candidates. Build and maintain applicant sources by researching and contacting colleges, employment agencies, and online job portals. Study job descriptions and qualifications to determine applicant requirements. Attract applicants through job advertisements, social platforms, and networking. Conduct interviews, analyze responses, verify references, and assess applicant qualifications. Coordinate and arrange interviews between applicants and management. Ensure a consistent and objective interview process aligned with job requirements. Enhance organization attractiveness by recommending and implementing new HR policies and practices. Organize and lead employee engagement activities. Contribute to organizational goals by completing HR-related tasks as needed. Requirements Masters degree in Human Resources, Business Administration. Proven experience as an HR Executive or similar role. Strong knowledge of recruitment methods, tools, and strategies (e.g., job portals, social media). Excellent communication, interpersonal, and organizational skills. Ability to analyze candidate profiles and assess their qualifications against job requirements. Proficiency in coordinating interviews and maintaining professional rapport with applicants. Passion for improving employee engagement and organizational policies. Benefits Be part of a dynamic and growing organization in the furniture and dcor industry. Opportunities for personal and professional development. Work with a supportive and collaborative team. Contribution to shaping the employee experience and organizational culture.

Qualifications: 2-5 years of experience in interior design or a related field. A degree or diploma in Interior Design or Architecture from a recognized institution. Technical Skills: Proficiency in design software (SketchUp, AutoCAD, KD Max etc.) and knowledge of materials, finishes and pricing. Expertise in Space-design (Style, Moodboard, Presentations) Design aesthetics, combining creativity, innovation and functionality and an awareness of the current design trends and resources. Excellent communication and interpersonal skills to effectively collaborate with clients and team members. Technology-friendliness: A keen-ness to work with the latest technology, to create designs, 3D renders etc. Problem-solving: Ability to work with multiple stakeholders, and to have a client-first approach in problem-solving.

Job Summary We are looking for an experienced and results-oriented Purchase Manager to lead procurement operations in the furniture and furnishings industry. This role involves vendor development, procurement of raw materials and finished goods, cost management, and timely sourcing while upholding quality standards. Key Responsibilities: 1. Procurement Strategy & Planning Develop and implement procurement strategies for sourcing raw materials (wood, hardware, fabrics, foam), finished goods, and retail infrastructure items. Analyze consumption patterns and forecast demand to ensure timely availability of materials. Conduct spend analysis and identify cost optimization opportunities through bulk procurement, rate contracts, and alternate sourcing. 2. Department Process standardization & Process Optimization Create and standardize procurement SOPs for direct and indirect purchases, ensuring efficiency, transparency, and compliance. Streamline the Procure-to-Pay (P2P) cycle by minimizing manual interventions and automating repetitive tasks. Continuously review and refine procurement workflows to improve turnaround times, reduce errors, and enable audit readiness. 3. Vendor Development & Performance Management Identify, evaluate, and onboard reliable vendors for production materials, interior fit-outs, and maintenance services (civil, electrical, HVAC, etc.). Build long-term supplier relationships and negotiate contracts focused on quality, delivery timelines, and cost control. Track vendor performance using defined KPIs—such as OTIF (On-Time In-Full), quality adherence, and complaint resolution. 4. Operational Procurement & Transactional Efficiency Manage the complete P2P process: PR generation, RFQ management, comparative analysis, PO issuance, delivery tracking, GRN creation, and invoice processing. Ensure real-time data updates in ERP systems for inventory accuracy and financial control. Collaborate with Finance to reconcile invoices, address discrepancies, and ensure timely vendor payments. Review purchase price variances regularly and drive cost-control initiatives to improve bottom-line impact. 5. Greenfield Store Setup Procurement Lead procurement activities for new store openings—including furniture, lighting, air conditioning, branding elements, fixtures, flooring, and signage. Coordinate closely with project and operations teams to align procurement timelines with construction and launch schedules. Identify regional contractors and vendors to ensure timely and cost-effective execution of store setup projects. Maintain trackers for materials delivery, installation status, and snag closures. 6. Maintenance Complaint Management (Existing Stores) Handle procurement of consumables, spares, and services related to store maintenance. Work with the Facility and Operations team to resolve maintenance complaints (plumbing, electrical, fixtures, air conditioning, etc.) promptly. Maintain an SLA-based complaint resolution system and track vendor responsiveness and issue closures. Plan and procure for preventive maintenance to reduce reactive interventions and equipment downtime. 7. Documentation, Compliance & Audit Support Maintain complete and up-to-date records for all procurement activities including contracts, delivery notes, rejection reports, and vendor agreements. Ensure compliance with company policies, tax regulations (GST, TDS), and procurement standards. Provide accurate data and reports to support internal and statutory audits. 8. Cross-functional Collaboration Work closely with design, production, warehouse, finance, logistics, and project teams to ensure procurement is aligned with business timelines. Assist the merchandising and product development teams with material sourcing for new product introductions. Participate in cost-engineering projects and value analysis to reduce procurement costs without compromising quality. Required Skills & Qualifications BE, Diploma, or Bachelor’s degree in Supply Chain, Mechanical Engineering, or Business Administration (MBA preferred) 5–8 years of procurement experience in furniture, interiors, retail infrastructure, or a related industry Sound knowledge of raw material sourcing (wood, boards, foam, hardware, upholstery, etc.) and Capex purchases Proficiency in ERP systems (SAP, Oracle, Tally) and Excel (Pivot tables, Lookups, Dashboards) Strong negotiation, documentation, analytical, and vendor management skills Familiarity with compliance and audit procedures Ability to manage multiple projects simultaneously in a fast-paced, high-growth environment Show more Show less

Role & responsibilities 1. Inspecting construction sites regularly. 2. Analysing blueprints to ensure that construction projects meet design. 3. Conduct on-site observations and provide recommendations to help streamline ongoing design projects. 4. Work closely with designers, decorators, architects and constructors. 5. Supervise work progress. 6. Work within timely schedules to coordinate the completion of tasks through to final project completion.

Job Description Company : - Wooden Street is synonymous with well-made furniture that brings alive the aesthetics of your home, giving it an elegant look and a luxurious feel. We aim to make a difference in the way people shop for their furniture and home decor needs. We believe choosing furniture should be easy to acquire and pleasant to look at and this approach helps us stay unique in the industry. Wooden Street has started its journey in the Year 2015. We are India's 1st Online Customer Furniture Store with more than 1200+ staff strengths. We have branches in multiple locations and stores in more than 100+ locations in Pan India. Vision :- We aspire to be a one-stop shop for quality and affordable furniture, offering customer delight via our products and services Mission :- Our mission is to maintain the utmost levels of quality and service to ensure customer delight. Business Development - Sales Job Responsibilities: 1. Provide a detailed description of the Products to the Customers. 2. Understanding client needs and assisting them with the requested queries. 3. Responding to Client Queries effectively via calls. 4. Continuous Cold Calling on assigned leads in CRM. 5. Making multiple outbound calls to potential clients. 6. Close Orders and complete monthly sales target. 7. Maintaining Proper follow-ups via call with potential customers with the help of CRM Software.

Company Description Wooden Street, India's premier online furniture store, offers affordable luxury home furniture and decor solutions. With a wide range of carefully designed products and over 100 experience stores across India, Wooden Street focuses on revolutionizing furniture and home decor journeys for its customers. Customer satisfaction is paramount, reflected in our 1 million+ happy customers and a vast delivery network spanning 350+ centers nationwide. Role Description This is a full-time on-site role located in Thane for an Inside Sales Executive at Wooden Street. The role involves tasks such as sales, lead generation, effective communication, customer service, and maintaining sales targets. Qualifications Inside Sales and Lead Generation skills Strong Communication and Customer Service skills Sales experience Proven track record of meeting sales targets Ability to work effectively in a team environment Experience in the furniture or home decor industry is a plus Bachelor's degree in related field Show more Show less

Role & responsibilities • Delivering excellent service to ensure a high level of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new items. Preferred candidate profile • High school diploma or equivalent qualification. • Bachelor's degree in Business Administration or relevant field preferred. • A minimum of 3 years of experience working in a retail environment, ideally in a managerial role. • Strong leadership and customer management abilities

Role Overview: As a Sales Executive within the Business Development team, your primary responsibility will be to build strong customer relationships, provide expert guidance on our product offerings, and drive sales growth. You will play a key role in shaping the customer experience by delivering personalized service, responding to inquiries, and offering solutions tailored to client needs. Key Responsibilities: · Customer Engagement: Greet and engage customers with professionalism and enthusiasm, ensuring a warm, welcoming, and positive experience from the first point of contact. · Product Consultation: Provide detailed and compelling descriptions of products, emphasizing their features, benefits, and value, helping customers make informed purchasing decisions. · Client Needs Assessment: Engage with customers to understand their needs and preferences, offering tailored recommendations and solutions that match their specific requirements. · Query Resolution: Address customer queries promptly and effectively via phone, email, or in person, providing accurate and helpful information. · Sales Assistance: Guide customers through the purchase process, offering expert advice and assisting in making confident buying decisions. · Lead Generation & Outreach: Make proactive outbound calls to potential customers, introducing them to Wooden Street’s diverse range of products and fostering new business relationships. · CRM Utilization & Follow-Ups: Maintain detailed records of customer interactions, ensuring timely follow-ups and continuous engagement with prospects using CRM software. · Team Collaboration: Work effectively within a dynamic team environment, contributing to shared goals and supporting team success. · Customer Service Excellence: Provide exceptional service with a genuine desire to exceed customer expectations, ensuring high satisfaction and fostering long-term loyalty. · Other Duties: Perform any other related tasks as assigned by the management to support business growth and operational needs. Key Skills & Attributes: · Excellent Communication Skills: Strong verbal and written communication skills to engage with customers and present product information effectively. · Customer-Centric Mindset: A passion for helping customers, with a focus on understanding their needs and delivering tailored solutions. · Sales Expertise: Previous experience in sales or business development, with a proven ability to meet and exceed targets. · Team-Oriented: Ability to work independently while collaborating effectively within a team environment to achieve collective success. · Proactive & Energetic: A self-starter with a positive attitude, enthusiasm, and the drive to achieve results. · CRM Familiarity: Experience using CRM software or the ability to quickly adapt to new systems for managing customer interactions. Show more Show less

Role & responsibilities Greet customers as they enter the store and assist them in finding products that meet their needs. Provide product knowledge and advice to customers regarding features, benefits, and pricing. Assist customers with product selection, including demonstrating features, handling objections, and closing sales. Process transactions accurately and efficiently using our point-of-sale system. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Collaborate with team members to achieve sales targets and deliver exceptional customer service. Stay informed about current promotions, upcoming events, and product launches. Follow company policies and procedures regarding sales transactions, returns, and exchanges. Continuously strive to improve sales skills and product knowledge through training and development opportunities. Preferred candidate profile Previous retail sales experience preferred, but not required. Strong interpersonal skills with the ability to build rapport and establish relationships with customers. Excellent communication skills, both verbal and written. Passion for interior design and home decor. Ability to work flexible hours, including evenings, weekends, and holidays. Basic math skills and proficiency with computerized point-of-sale systems. Ability to lift and move furniture and other merchandise as needed. High school diploma or equivalent.

Company Description Wooden Street is India's premier online furniture store, offering home furniture and decor solutions with a mission of "Affordable Luxury." With over 30,000 carefully designed products and 100+ experience stores across India, Wooden Street provides an easy furniture shopping experience. Customer satisfaction is our main focus, with over 1 million happy customers. We are known for well-made furniture that enhances the aesthetics of homes. Role Description This is a full-time on-site role for a Jr. Interior Designer located in Hyderabad. The Jr. Interior Designer will be responsible for space planning, creating architecture and construction drawings, interior design, and selecting FF&E (Furniture, Fixtures, and Equipment). Qualifications Space Planning and Architecture skills Construction Drawings and Interior Design skills Experience with FF&E selection Degree in Interior Design or related field Strong attention to detail and creativity Excellent communication and teamwork skills Proficiency in design software such as AutoCAD, SketchUp, or Revit Show more Show less

Role & responsibilities Preferred candidate profile Key Responsibilities: 1. Marketplace P&L : Owns revenue, contribution, pricing, and product profitability. 2. Team Leadership : Manages and grows a cross-functional team. 3. Platform Relationships : Builds relationships with platform teams. 4. Category Strategy : Decides product selection, pricing, and launch plans. 5. Demand & Ops Alignment : Aligns plans with supply chain and finance. 6. Growth Levers : Experiments and scales new e-commerce growth strategies. 7. Data-Driven Decisioning : Uses analytics to drive decision-making. 8. Business Reporting : Creates updates and growth charters for leadership and investors. Key Requirements: 1. Experience: 5+ years in e-commerce, category, or digital business leadership. 2. P&L Leadership: Proven ability to scale D2C or marketplace businesses. 3. Analytical Skills: Strong foundation in data analysis. 4. Communication: Excellent stakeholder management and communication. 5. Team Building: Proven track record of building high-performance teams. 6. Academic Background: Strong educational pedigree. 7. Location: Based in Udaipur or open to relocation. Why This Role Matters: Impact and Visibility 1. Business Impact: Leads a high-growth vertical with direct impact. 2. P&L Visibility: Full ownership of profitability. 3. Senior Leadership Visibility: High-profile interactions. Autonomy and Growth 1. Leadership Role: Shapes business strategy. 2. Growth Opportunities: Scalable role in a fast-growing category. Career Advancement 1. Influence: Shapes company's direction. 2. Brand Growth: Contributes to Woodenstreet's next phase. Day-to-Day Activities: 1. Team Huddle : Reviews revenue, fill rate, and marketing performance. 2. P&L Analysis : Identifies margins on top-performing and over-discounted SKUs. 3. Campaign Prep : Aligns with supply chain and finance on stock readiness. 4. Q-Commerce Review : Evaluates pilot performance and plans next steps. 5. Business Review : Prepares deck for CMO and founders' monthly catch-up.

We are seeking a dynamic and experienced Senior Interior Designer to take ownership of end-to-end interior design projects for qualified leads. The role involves designing innovative kitchen layouts, managing client relationships, and ensuring an excellent customer experience from the lead qualification phase to order confirmation. Key Responsibilities: Manage revenue and oversee end-to-end interior design for qualified leads. Prepare design templates and quotations for kitchen design projects. Ensure a seamless customer experience throughout the design process, from lead qualification to order confirmation. Collaborate with clients to understand their requirements and provide tailored design solutions. Coordinate with cross-functional teams to deliver the final design as per client specifications.

We are seeking a motivated and energetic Assistant Store Manager (ASM) to join our Business Development team at Wooden Street. The ASM will play a key role in supporting the Store Manager in daily store operations, achieving sales targets, delivering an exceptional customer experience, and leading a team of store associates. You'll help ensure that the store runs efficiently while upholding the brand's service and visual standards. Key Responsibilities Support in developing strategies to grow the customer base, increase footfall, and maximize store profitability. Assist in training, mentoring, and motivating the sales team to achieve individual and team targets. Ensure exceptional customer service to maintain high levels of customer satisfaction. Handle store operations including inventory, compliance, and administrative tasks. Maintain the store's visual standards and overall cleanliness. Track buying patterns, customer needs, and sales trends to support business decisions. Share innovative ideas to improve customer engagement and boost revenue. Conduct regular performance reviews and recommend training plans for staff. Address customer complaints and internal issues in a timely and professional manner. Act as a role model for excellent customer service and professional conduct. Take over Store Manager duties in their absence and support overall store management. Requirements Proven experience in retail operations, preferably as an Assistant Store Manager or Senior Sales Executive. Strong leadership and people management skills. Customer-first approach with the ability to handle escalations gracefully. Good organizational and multitasking skills. Strong verbal and written communication abilities. Energetic, proactive, and results-oriented mindset. Graduation in any stream preferred. Benefits Competitive salary with attractive incentives. Training and mentorship from senior leaders in the retail industry. Career growth opportunities within a fast-growing retail brand. Supportive and collaborative team environment.