Posted:6 days ago|
Platform:
On-site
SSE Ref #S0011 : Dynamics CRM Functional
Primary skill is MS Dynamics CRM with 4 – 5 years of experience including good knowledge in Incident Management with good soft skills as this is highly client interfacing role. Responsibilities to be handled in this role: Creating accounts Providing Access/Terminating Accounts in Production environment. Providing access to many applications via Web Admin tool & removing access via MS SQL Server Query Analyzer. Work on the Request/Tasks for various accounts change requests. Resolving the Leads, Forecasts, Opportunities, Quotes, Orders, Assets & Entitlements issues. Resolving the Customer & partner (User creation/e-Learning/Business cycle) issues. Create; Manage Documents/Reports, Knowledgebase Wiki in MS SharePoint. Assessing requirement and priority and delivering within defined SLA. Troubleshoot the Call center Application Issues (Service Requests, Response, Activities, Data Export, Escalations issues). Interact with Problem Management/Event management teams to develop work around the issue before bug fix/release.
Requirements:
Primary skill is MS Dynamics CRM with 4 – 5 years of experience including good knowledge in Incident Management with good soft skills as this is highly client interfacing role. Responsibilities to be handled in this role: Creating accounts Providing Access/Terminating Accounts in Production environment. Providing access to many applications via Web Admin tool & removing access via MS SQL Server Query Analyzer. Work on the Request/Tasks for various accounts change requests. Resolving the Leads, Forecasts, Opportunities, Quotes, Orders, Assets & Entitlements issues. Resolving the Customer & partner (User creation/e-Learning/Business cycle) issues. Create; Manage Documents/Reports, Knowledgebase Wiki in MS SharePoint. Assessing requirement and priority and delivering within defined SLA. Troubleshoot the Call center Application Issues (Service Requests, Response, Activities, Data Export, Escalations issues). Interact with Problem Management/Event management teams to develop work around the issue before bug fix/release.
Special requirements:
MS SQL Server Query Analyzer, MS Dynamics CRM
Any Applicant who is interested in this position may apply by regular mail (include Reference Number S0011) to:
Human Resources
Solis Technologies, Inc.
#B8, Flot No PH1
Madhura Nagar, Hyderabad
Andhra Pradesh, India - 500038
Solis Technologies
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Andhra Pradesh
Experience: Not specified
Salary: Not disclosed
Andhra Pradesh
Salary: Not disclosed
Andhra Pradesh
Experience: Not specified
Salary: Not disclosed
Andhra Pradesh
Experience: Not specified
Salary: Not disclosed
Andhra Pradesh
Salary: Not disclosed
1.0 - 2.75 Lacs P.A.
Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed